Is parking available at the property?

Free self parking is available on-site.

What are the standard check-in and check-out times?

Check-in is from 13:30, and check-out is until 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of VND 25 per vehicle (one-way) and is available 24 hours. Guests must contact the property with arrival details before travel to arrange the transfer.

Where is the property located in relation to key landmarks?

The hotel is located in Hanoi's Old Quarter, within a 10-minute walk of Hoan Kiem Lake and the Hanoi Old Town Night Market. It is approximately 0.7 mi (1.2 km) from St. Joseph's Cathedral and 1 mi (1.6 km) from Train Street. The nearest major airport is Noi Bai International Airport, located 25.3 km (15.7 mi) away.

Alisa Hotel & Spa in Hanoi - Premier 4 Star Accommodation

Average nightly price at Alisa Hotel & Spa by month, last 12 months (USD)
Month	Average price
January	US$97
February	US$40
March	US$70
April	US$67
May	US$33
June	US$42
July	US$49
August	US$66
September	US$45
October	US$56
November	US$144
December	US$116

What guests think

Travellers describe Alisa Hotel & Spa as a centrally placed, good‑value base in Hanoi, praising the consistently friendly, helpful staff and easy access to Hoan Kiem Lake and the Old Quarter, with early check‑ins and transfer assistance often arranged.

Rooms are often spacious and comfortable, though some have no windows or balconies, hallway noise can carry, Wi‑Fi can be weak, and occasional maintenance issues like aging bathrooms, weak water pressure or A/C problems are reported. Cleanliness is generally good, but a few guests noted a damp smell, tired fixtures, or missed spots. Facilities are basic, with no pool and an elevator that may not serve the top floor. Suited to short city stays and budget‑minded travelers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; one review notes there is no pool and another mentions the elevator stops at the 8th floor, requiring stairs for higher rooms. No other on-site amenities are consistently mentioned.

Related guest reviews

8

KangMin

22 Jun 2022

·

Stayed 1 night

가격대비 퀄리티 좋은 가성비 숙소. 하노이 86번 버스 정류장 근처라 공항가기 좋고, 호엔끼엠 호수 근처라 맥주거리나 근처 관광지 가기 좋았으며 버스타고 여행하기 좋은 위치임. 시설도 방은 작지만 갖춰야할 건 다 있어서 딱히 불편을 느끼지 못함. 프리 드링크는 없고 기타 에머니티는 주는데 중국산 싸구려라 칫솔만 쓰고 나머진 안썼음. A high-quality, cost-effective accommodation for the price. It's good to go to the airport because it's near Hanoi bus stop 86, and it's good to go to beer streets and nearby tourist attractions because it's near Hohenkim Lake, and it's a good place to travel by bus. The facilities are small, but there are everything that needs to be equipped, so I don't feel any inconvenience.

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6

Pierre-Jean

15 Jun 2024

·

Stayed 2 nights

The rooms needs to be freshen up. We had 2 queen beds and the room was spacious. Elevator only went to 8th floor, we had to use the stairs for the 9th floor but It was okay as they brought our luggages upstairs. Staff is amazing and very friendly and they speak English. They took arrangements to pick up up at the airport with their driver for 20$. No pool at this hotel. The A/C wasn't working well and was shutting down by itself, we had to ask for a fan and believe me you need the A/C to work in this country. Fridge in the room not cool, water was room temperature. But what makes this hotel so nice, is really the staff and Jane at the counter. Grab taxi are very cheap, so you can move around for one to three dollars per ride. Overall, It was a good hotel for the price paid.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are generally clean and tidy across many stays. A few guests reported a damp smell, tired bathrooms, or missed spots such as under the bed, and one mentioned an allergic reaction possibly linked to bedding.

Related guest reviews

10

Jason

2 Apr 2023

·

Stayed 2 nights

This hotel was our first stay in Vietnam. The room and bathroom was clean, comfortable and everything worked. Staff is very friendly and welcoming. This location was an easy walking distance from Hoan Kiem lake, the market, train street and museums.

10

Lucie

17 Mar 2025

·

Stayed 1 night

Hôtel très bien situé, chambre propre et spacieuse. Personnel très très sympa

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10

Lindsay

2 Nov 2024

·

Stayed 1 night

Clean and friendly.

8

Akira

7 Feb 2024

·

Stayed 3 nights

The reception staff will help you with their smiles and kindness. You can walk to the old town, but it's a little far from there, and the street facing the hotel is one-way, so you can escape from the hustle and bustle at night. It's an ideal location for me. Grab to Noi Bai Airport costs around 330K. The water pressure is weak, but not unbearable. A minimum level of cleanliness is maintained. However, it is better not to look under the bed. I also wiped down the closet before unpacking my things, just in case.

6

Charles

1 May 2025

·

Stayed 2 nights

Good basic room in walking distance to the lake and many interesting places. Disappointed that half of the rooms are at the rear facing aspect of the building and don’t have windows or a balcony. It was good for what we needed as heading to the airport the next day, however would not recommend for a longer stay. If you could guarantee a balcony room, street facing - different story altogether. Staff were wonderful, helpful and friendly and the rooms were very clean.

8

Raimey

25 Mar 2024

·

Stayed 2 nights

Great location, in the French Quarter very close to the Old Quarter. Many good places to eat, shop and sightsee nearby. The hotel staff was very friendly. However, as with many buildings in the area it is an older building, so there is a damp/moist smell. My daughter also had an allergic reaction which started when we checked in and went away when we checked out. For the rest of our stay in Hanoi we stayed in a newer hotel without any allergic reactions, so it was likely something in the hotel or the bedding that caused it.

10

Vilavanh

24 Jun 2025

·

Stayed 2 nights

Nice little hotel very well located in the heart of Old Hanoi. The staff is very nice and accommodating. They kindly let us checked in very early in the morning. Tim was also very helpful during our entire stay. The room we booked was spacious and clean

6

Marie

20 Apr 2024

·

Stayed 1 night

This was a basic and clean hotel. The bathroom was very tired looking and needs an upgrade but the room was clean and it was in a good location

10

Liyana

8 Sept 2024

·

Stayed 1 night

Clean room. Nice interior and fast service and respond from staff. Recommended

8

Lai Fun Fanny

25 Apr 2025

·

Stayed 1 night

The room is spacious, clean and tidy. Really value for money. However, you can hear very clearly when people talking outside your room.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable, but some are windowless or at the rear, hallway noise carries, and parts of the property feel dated. Reported issues include weak Wi‑Fi, occasional A/C or water‑pressure problems, and photos looking better than reality.

Related guest reviews

10

buk

13 Oct 2024

·

Stayed 5 nights

Amazing location with awesome staff. The hotel is a little outdated but wasn’t a big deal.

8

Akira

7 Feb 2024

·

Stayed 3 nights

The reception staff will help you with their smiles and kindness. You can walk to the old town, but it's a little far from there, and the street facing the hotel is one-way, so you can escape from the hustle and bustle at night. It's an ideal location for me. Grab to Noi Bai Airport costs around 330K. The water pressure is weak, but not unbearable. A minimum level of cleanliness is maintained. However, it is better not to look under the bed. I also wiped down the closet before unpacking my things, just in case.

6

Charles

1 May 2025

·

Stayed 2 nights

Good basic room in walking distance to the lake and many interesting places. Disappointed that half of the rooms are at the rear facing aspect of the building and don’t have windows or a balcony. It was good for what we needed as heading to the airport the next day, however would not recommend for a longer stay. If you could guarantee a balcony room, street facing - different story altogether. Staff were wonderful, helpful and friendly and the rooms were very clean.

8

Robert

28 May 2023

·

Stayed 4 nights

Friendly staff and ideal for old quarters. walking distance to most attractions. Downside I was given a room with no windows and room looked much better in photos. Overall was nice stay

10

Vilavanh

24 Jun 2025

·

Stayed 2 nights

Nice little hotel very well located in the heart of Old Hanoi. The staff is very nice and accommodating. They kindly let us checked in very early in the morning. Tim was also very helpful during our entire stay. The room we booked was spacious and clean

10

Ponekham

27 Mar 2024

·

Stayed 1 night

Nice comfortable beds. Friendly and very helpful staff.

6

Pierre-Jean

15 Jun 2024

·

Stayed 2 nights

The rooms needs to be freshen up. We had 2 queen beds and the room was spacious. Elevator only went to 8th floor, we had to use the stairs for the 9th floor but It was okay as they brought our luggages upstairs. Staff is amazing and very friendly and they speak English. They took arrangements to pick up up at the airport with their driver for 20$. No pool at this hotel. The A/C wasn't working well and was shutting down by itself, we had to ask for a fan and believe me you need the A/C to work in this country. Fridge in the room not cool, water was room temperature. But what makes this hotel so nice, is really the staff and Jane at the counter. Grab taxi are very cheap, so you can move around for one to three dollars per ride. Overall, It was a good hotel for the price paid.

8

Lai Fun Fanny

25 Apr 2025

·

Stayed 1 night

The room is spacious, clean and tidy. Really value for money. However, you can hear very clearly when people talking outside your room.

6

Luis

26 Jul 2025

·

Stayed 3 nights

Is good enough for the money you pay, there are some more options with better quality close to that location. The internet is not good.

4

Ludovic

21 Nov 2023

·

Stayed 3 nights

This property is way past its prime. The staff is lovely though.

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Service

Service is consistently praised as friendly, responsive and helpful, with staff assisting with transfers, recommendations and early check‑ins. Front desk communication is quick and welcoming.

Related guest reviews

8

James

24 Jun 2025

·

Stayed 2 nights

The staff were very friendly and helpful in organising transfers and recommendations

10

Renee

6 Jul 2025

·

Stayed 1 night

Just wrapped up our stay at Alisa Hotel & Spa. The staff, especially Tim and Jane, were very friendly and helpful. They helped us arrange transfers and were quick to respond when we reached out with questions. We would stay again.

10

peter

23 Jun 2025

·

Stayed 4 nights

Great location, close to the lake and tons of places to eat & shop. All staff extremely friendly

8

Peter

1 Jan 2024

·

Stayed 5 nights

The front dest staff was exceptional! They made the stay better. Thoughtful and helpful. Thank you!

6

Charles

1 May 2025

·

Stayed 2 nights

Good basic room in walking distance to the lake and many interesting places. Disappointed that half of the rooms are at the rear facing aspect of the building and don’t have windows or a balcony. It was good for what we needed as heading to the airport the next day, however would not recommend for a longer stay. If you could guarantee a balcony room, street facing - different story altogether. Staff were wonderful, helpful and friendly and the rooms were very clean.

10

Christopher

29 Dec 2024

·

Stayed 8 nights

The staff were very friendly and ready to assist our requesrs.

10

Vilavanh

24 Jun 2025

·

Stayed 2 nights

Nice little hotel very well located in the heart of Old Hanoi. The staff is very nice and accommodating. They kindly let us checked in very early in the morning. Tim was also very helpful during our entire stay. The room we booked was spacious and clean

6

Pierre-Jean

15 Jun 2024

·

Stayed 2 nights

The rooms needs to be freshen up. We had 2 queen beds and the room was spacious. Elevator only went to 8th floor, we had to use the stairs for the 9th floor but It was okay as they brought our luggages upstairs. Staff is amazing and very friendly and they speak English. They took arrangements to pick up up at the airport with their driver for 20$. No pool at this hotel. The A/C wasn't working well and was shutting down by itself, we had to ask for a fan and believe me you need the A/C to work in this country. Fridge in the room not cool, water was room temperature. But what makes this hotel so nice, is really the staff and Jane at the counter. Grab taxi are very cheap, so you can move around for one to three dollars per ride. Overall, It was a good hotel for the price paid.

8

vincent

22 Aug 2024

·

Stayed 1 night

Very friendly staff

10

Sugeil

28 Jan 2025

·

Stayed 2 nights

Location, staff and service were EXTRAORDINARY! Would stay here again!

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Location

Centrally placed near Hoan Kiem Lake, the Old Quarter, the Opera House and bus 86, making many sights walkable. Some note the street is quieter or a slightly longer walk from the Old Quarter, and one reviewer disliked the area.

Related guest reviews

6

ESHAQ M

28 Dec 2024

·

Stayed 1 night

Not a good area as dirty and fare walking

10

Jason

2 Apr 2023

·

Stayed 2 nights

This hotel was our first stay in Vietnam. The room and bathroom was clean, comfortable and everything worked. Staff is very friendly and welcoming. This location was an easy walking distance from Hoan Kiem lake, the market, train street and museums.

10

christine

22 Jan 2024

·

The location is perfect, very close to the lake, and shopping restaurants. Staffs are very nice. Rooms are big and clean

10

peter

23 Jun 2025

·

Stayed 4 nights

Great location, close to the lake and tons of places to eat & shop. All staff extremely friendly

10

Bing

21 May 2023

·

Stayed 1 night

It is close to the Opera House in old town and seafood buffets .

8

Raimey

25 Mar 2024

·

Stayed 2 nights

Great location, in the French Quarter very close to the Old Quarter. Many good places to eat, shop and sightsee nearby. The hotel staff was very friendly. However, as with many buildings in the area it is an older building, so there is a damp/moist smell. My daughter also had an allergic reaction which started when we checked in and went away when we checked out. For the rest of our stay in Hanoi we stayed in a newer hotel without any allergic reactions, so it was likely something in the hotel or the bedding that caused it.

8

Robert

28 May 2023

·

Stayed 4 nights

Friendly staff and ideal for old quarters. walking distance to most attractions. Downside I was given a room with no windows and room looked much better in photos. Overall was nice stay

10

Vilavanh

24 Jun 2025

·

Stayed 2 nights

Nice little hotel very well located in the heart of Old Hanoi. The staff is very nice and accommodating. They kindly let us checked in very early in the morning. Tim was also very helpful during our entire stay. The room we booked was spacious and clean

10

michael

4 May 2024

·

Stayed 5 nights

Perfectly located in the old quarter. Very good for exploring the city, also suitable as a base for trips lasting several days.

8

KangMin

22 Jun 2022

·

Stayed 1 night

가격대비 퀄리티 좋은 가성비 숙소. 하노이 86번 버스 정류장 근처라 공항가기 좋고, 호엔끼엠 호수 근처라 맥주거리나 근처 관광지 가기 좋았으며 버스타고 여행하기 좋은 위치임. 시설도 방은 작지만 갖춰야할 건 다 있어서 딱히 불편을 느끼지 못함. 프리 드링크는 없고 기타 에머니티는 주는데 중국산 싸구려라 칫솔만 쓰고 나머진 안썼음. A high-quality, cost-effective accommodation for the price. It's good to go to the airport because it's near Hanoi bus stop 86, and it's good to go to beer streets and nearby tourist attractions because it's near Hohenkim Lake, and it's a good place to travel by bus. The facilities are small, but there are everything that needs to be equipped, so I don't feel any inconvenience.

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Dining

Not enough information in reviews.

Related guest reviews

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Su	Mo	Tu	We	Th	Fr	Sa
1 $43	2 $40	3 $39	4 $42	5 $110	6 $40	7 $40
8 $40	9 $38	10 $38	11 $38	12 $44	13 $110	14 $62
15 $56	16 $38	17 $38	18 $38	19 $38	20 $38	21 $75
22 $43	23 $38	24 $121	25 $38	26 $38	27 $46	28 $46
29 $43	30 $38

Alisa Hotel & Spa

Prices for Alisa Hotel & Spa

Monthly average prices

About this property

Location

Room options

Deluxe Twin Room

Superior Double Or Twin Room

Family Suite, Private Balcony

Junior Suite

Triple Suite, Private Balcony

Family Suite, City View

Suite with Balcony, Twin Beds

Suite with Balcony, Double Bed

Deluxe Double Room

City Triple Room, City View

Guest reviews of Alisa Hotel & Spa

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Alisa Hotel & Spa

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $39	26 $39	27 $38	28 $42	29 $40	30 $38	31 $219