Hyatt House Kuala Lumpur, Mont Kiara

As we have a couple of heavy raining days, the hot water flow in the shower was not ideal. With the max hot water on the mixer tap, is still feel cold.

Excellent service provided

Clean spacious studio room with kitchenette. Walking distance to supermarkets, mall and restaurants. Friendly staff.

Clean, spacious studio room with kitchenette. Friendly staff. Mall and restaurants just a minute walk away. Dine in menu very limited.

The public areas of this hotel are impressive — the rooftop pool, bar, lobby and restaurant all have a premium feel that sets expectations high. Staff were friendly and attentive throughout my stay. However, the rooms tell a different story. While everything you need is there — good shower pressure, towels, a fully equipped kitchen — the overall look and feel is quite basic and underwhelming. It reminded me more of a budget hotel chain than a Hyatt property. I also requested a high floor but was given one of the lowest, which was disappointing given the building's height and the views on offer. Worth noting too that elevator noise was noticeable from my room despite being some distance from the shaft — you could hear the muted rumble of lifts moving up and down the building. A solid option for the facilities and service, but don't expect the room itself to wow you.