Platinum Suites AT Swiss Garden
Property description
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this aparthotel include complimentary wireless internet access, an arcade/game room, and a televi...
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Guest reviews
7.2
Good
Based on 649 verified reviews
Facilities
6.4
Cleanliness
7.2
Service
7.8
2
Sara
21 Sept 2023
·
Stayed 1 night
PLEASE NO ONE BOOK HERE TO STAY!!! The photos look fantastic but when we arrived we went to two different receptions and no one could check us in because it was a private residents. They called the owner and got someone else to come down and gave us the keys. That was fine however when we got in the kitchen was filthy they left and old dish towel with stains and a wash cloth that has never seen the laundry. We found hairs from other people on the bathroom floor and in the shower which we did not dare to go into without flip flops due to the state it was in. There was grime everywhere with the lack of cleaning and the bed sheets (which might have been clean but we are not sure) had stains which either haven’t been washed out or not been washed at all. We had to ask for toilet paper and other amenities …. the reply was the cleaner must have forgot it (with the rest of the cleaning apparently). I think the cherry on top was finding a cockroach ….. We decided we had enough. For your own health, well-being and not to ruin your trip just don’t stay here!!!
PLEASE NO ONE BOOK HERE TO STAY!!! The photos look fantastic but when we arrived we went to two different receptions and no one could check us in because it was a private residents. They called the owner and got someone else to come down and gave us the keys. That was fine however when we got in the kitchen was filthy they left and old dish towel with stains and a wash cloth that has never seen the laundry. We found hairs from other people on the bathroom floor and in the shower which we did not dare to go into without flip flops due to the state it was in. There was grime everywhere with the lack of cleaning and the bed sheets (which might have been clean but we are not sure) had stains which either haven’t been washed out or not been washed at all. We had to ask for toilet paper and other amenities …. the reply was the cleaner must have forgot it (with the rest of the cleaning apparently). I think the cherry on top was finding a cockroach ….. We decided we had enough. For your own health, well-being and not to ruin your trip just don’t stay here!!!
6
Karl
16 Sept 2023
·
Stayed 7 nights
Property is tired facilities tired, plenty of space but in need of refurbishment
Property is tired facilities tired, plenty of space but in need of refurbishment
2
EDUARDO
7 Jan 2023
·
Stayed 19,364 nights
Worst place ever, pictures are a lie, the place is horrible and suuuper dirty! I left the place because of its condition, was unaceptable! Watch out😬
Worst place ever, pictures are a lie, the place is horrible and suuuper dirty! I left the place because of its condition, was unaceptable! Watch out😬
10
Chai
22 Jan 2022
·
Stayed 7 nights
It was a good stay. Spacious for one person. Perhaps need to renew the kitchen & toilet stuff. Overall I am satisfied especially the fast response on my query.
It was a good stay. Spacious for one person. Perhaps need to renew the kitchen & toilet stuff. Overall I am satisfied especially the fast response on my query.
117, Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia
Location
With a stay at Platinum Suites AT Swiss Garden, you'll be centrally located in Kuala Lumpur, just a 4-minute walk from Jalan Alor and 10 minutes by foot from Berjaya Times Square. This family-friendly aparthotel is 0.6 mi (1 km) from Petaling Street Market and 0.7 mi (1.2 km) from Pavilion Kuala Lumpur.
More location infoProperty policies
Check-in
Check-out
From 15:00 to 23:30
Before 11:30
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