The RuMa Hotel and Residences

Very good front desk staff.

Hotel location is very good, walking distance to Pavilion KL (about 5 mins along the road) any KLCC (about 15 mins along road and tunnel) malls. Grab is convenient and affordable but waiting times can be long sometimes like 15 or 20 mins. Hotel reception is friendly and helpful. We were greeted with refreshing drinks upon checkin. The lobby smells good with aromatherapy. The hotel rooms we booked were deluxe twin. It’s spacious with a day bed by the windows. The bathroom comes with two separate wash basins, the shower area has rain shower and bathtub. The WC is in its own corner. Buffet breakfast is included. The spread is pretty good with Nasi Lemak, curry chicken or Rendang, fried noodles, porridge and condiments, fried sausages, ham, eggs, beans, noodles station, salad station, fruits and desserts stations, etc. The infinity pool is located on the 6th floor with views of KLCC tower which looks amazing at night.

Room is clean & comfortable Check in reception is efficient

Wonderful service, beautiful rooms, and excellent amenities

Great first impression as room was upgraded upon check in!!! Great location , good breakfast (desserts were really lacking.. but the Malaysian tea made up for it) and very hospitable staff. Would recommend without hesitation!