Name: Wood Spring Suites Washington DC East Arena Drive
Address: 1603 Brightseat Drive, Landover, Maryland, United States of America, Landover, Maryland, US
Price range: US$75–US$206 per night
Rating: 7.42

What guests think

Reviews for Wood Spring Suites Washington DC East Arena Drive highlight severe cleanliness issues, frequent roach sightings, and smoke odors, alongside recurring elevator outages and problems, though some guests praise friendly staff and convenient location near the stadium.

Several guests describe overbooking, rooms not ready at check-in, and extra charges for early check-in or additional towels. Rooms are basic with kitchenettes that often lack cookware, Wi-Fi can be limited or paid, and noise from other guests is reported. Overall, this is a budget, extended-stay style property with notable trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Frequent elevator outages and other maintenance issues are reported, including broken laundry or vending machines and limited or paywalled Wi-Fi. Kitchenettes often lack basic cookware and utensils.

Related guest reviews

4

Michael

18 May 2024

·

Stayed 1 night

The hotel room wasn’t well cleaned, sticky substances on the floor of the room, the elevator wasn’t operational and it’s been like this for months. Practically, the hotel is not handicapped accessible. Key pad wouldn’t work, there’s no remote to the TV and was asked to come down to the front desk to pick one (meaning I’ve to go down the stairs and back after already took a shower too relax after a long day drive). Just a disappointing experience.

4

Vadym

15 Jun 2025

·

Stayed 6 nights

We booked 2 room, we see before entering a room 6 rooms, all rooms flor is dirty sheet. No internet? gym is broke. No came more.

6

Carmelo

9 Feb 2024

·

Stayed 3 nights

The Hotel management has cut out the water due a repair for two consecutive days in a whole night.

4

Erika

15 Jun 2023

·

Stayed 2 nights

Pros: lovely spacious room with stove top, microwave, sink, fairly clean. The bathroom was stocked adequately with toilet paper and towels. Cons: this is my longer list. First I will start with wifi which was my biggest grip cause I was traveling with my mom and needed to be in contact with others. The reception was at best spotty which fine I can deal with that BUT you also have to pay for anything other than BÁSICA WIFI. Basic wifi gives you access on ONLY ONE device which makes no sense cause this is an extended stay facility and I assume people staying there for long term NEED wifi on phone and probably at least one device. I was able to upgrade for $13 or so and even then (that was the “faster” choice) it was still spotty and slow. After that the cleanliness. I found a small roach crawling in the stove which ok we were next to laundry room so I can deal with that. The next night I found a larger roach in the bathroom. My next gripe is with the lack of full length mirrors. There’s one large mirror in the bathroom that only shows you the top half of your outfit and no full length mirror anywhere. Again if you’re there for business don’t you want to make sure your suit looks good? Finally and I should’ve lead with this, when we got there, I was with my mom and we walked in to check in and there were a bunch of people just smoking pot in front. That’s whatever but I picked this place thinking it would be calm and quiet. Cause I had my mom lol. That’s pretty much it.

4

vincent

27 Mar 2023

·

The property located in Hyattsville MD. was terrible!! the elevator was not working, the back door to enter the building was broke, there was roaches in the room,there were no utilities'(forks,knives,plates or pans) and it was very noisy,hard to sleep.

8

Penelope

9 May 2024

·

Stayed 7 nights

Everything was fine except for the elevator being broke since the last time I stayed there which was about a month ago.

8

eboni

16 Jul 2025

·

Stayed 2 nights

I would like the washer to be replaced or audit I try to use it and they were not working for a credit card payment and also for staff to audit paper work I had to sign paperwork again for the day staff and was force because of her miscommunication she explained with night staff

4

Steffan

26 Jun 2024

·

Stayed 4 nights

Elevator out of service

6

Meghan

9 Jan 2024

·

Stayed 1 night

Killed a roach in the bathroom. Smells like weed. But convenient walk to FedEx field and super nice staff. No ice (ice trays in freezer but they're empty) and vending machines were broken. Bed was not comfy and 1 pillow per person. Worked for the one night we needed to sleep before leaving at 5am. Best part was Ashley at the front desk who was able to check us in promptly and give us advice on where to eat before the game. If you aren't going for the game, it's not worth it. If you are, the location can't be beat. It was maybe a 20 minute walk.

2

Chiconne

16 May 2023

·

Stayed 2 nights

The property was not clean. The bathroom had no shower curtain . There was trash under the bed. There were roaches in my room. The elevator had been broken 4 days before I arrived. I stayed 3 days and it was remained broke n. Not a repair man in sight. I am a disabled Veteran with chronic arthuritis inmy knees and back. I was on the 4ht floor.. Everytime I came and went I had climb four flights of stairs. Also out of breath from my Asthma. This is unexceptable. All of it. Especially the elevator. The hotel was packed to compacity which the hotel knew at least 3 weeks before. Richmond, Virginia 150 football teams were coming to the area to play Recreational Flag Foot ball. They definitely had enough money to hire an expert to fix the elevator to accompany the guest. I will be contacting the corporate office.

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Cleanliness

Cleanliness is a major concern, with numerous reports of cockroaches, strong smoke/weed odors, and dirty floors and common areas. Housekeeping is inconsistent or absent for many stays.

Related guest reviews

2

Ayinde

19 Sept 2025

·

Stayed 1 night

This hotel is filthy and the rooms have a foul smell to them. I would never stay here again!

2

Thomas

28 Sept 2025

·

Stayed 1 night

If you enjoy being jolted awake by roaches crawling across your body, this is the place for you! If you’re looking for a hotel where the staff are dismissive and the manager is even worse—completely indifferent to your concerns—then by all means, book a room here. When I discovered roaches all over my belongings and asked to be moved to a different room, I was told every room has roaches. I requested help laundering my items and was informed they only offer coin-operated machines. When I explained I didn’t have coins, the front desk shrugged and said, “Oh well, that sucks.” If you’re into that kind of hospitality, this place will not disappoint.

2

Debra

23 Jan 2024

·

Stayed 2 nights

I was uncomfortable. Smell weed in the hallway and elevator. The bathroom was not clean and I had to kill 4 roaches. The staff was good and professional.

2

Pankaj

18 Jul 2024

·

Stayed 1 night

There was horrible smell all around the floor and we also found roaches int he bathroom and kitchen area. Very disappointed and wouldn’t recommend to anyone.

2

Mliyah

27 Oct 2025

·

Stayed 1 night

The room had a weird smell but that wasn’t the problem. I woke up at 3am to ROACHES!!!!! I killed at least 6, from the bathroom, kitchen area and in the “closet”. There is no reason I should have to deal with that.

2

Wayne

15 Jul 2024

·

Stayed 3 nights

Worst hotel I have ever stayed in, when checking in they told me they don’t do refunds and asked if I wanted to check the room first. I didn’t but wish I had. The room stunk like someone had urinated all over the place, there was a huge bubble in the ceiling from clear water damage that it looks like they just popped to drain the water. The bed had a thick plastic sheet on it, with the sheets over that. I lost count of how many baby cockroaches I had killed during my two days. To top it off they leave you with a list of things you have to do before you leave, including taking out your garbage to the dumpster. This would explain why the place was so filthy, they expect guests to clean their rooms.

2

Marriet Nicole

2 Jan 2023

·

Stayed 19,358 nights

Full of roaches and disgusting dirty stank filthy! Manager gave raid for roaches so they are full aware of them!!

4

Nkechi

14 Jan 2024

·

Stayed 1 night

The building and environment look good the front desk guy was helpful HOWEVER the room was so stuffy I felt I was going to choke to death with cigarette smoke the room stinks no fresh air. I DO NOT SMOKE i came to the hotel healthy I left sneezing and coughing.

2

Kathy

27 Jul 2025

·

Stayed 2 nights

This property is not worth the rate. It's dirty from the lobby to the rooms. Shower didn't work, roaches, dirty floors, dirty tub, dirty refrigerator, dirty elevator, only one set of towels & washclothes per person (regardless of how long you stay). The only plus is the location!

6

Shelly

26 May 2024

·

Stayed 1 night

This hotel was slammed because it was a concert night. Waited to check in at check-in time (3pm) and hotel lobby staff were great - very attentive and customer service focused despite customers complaining. The hallway reeked of weed. Our room had a funky smell - a cross between drugs/smoking and overpowering cleaning solution. Room was relatively clean, but we saw 3 cockroaches during our one- night stay.

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Rooms

Rooms are basic and functional, with kitchenettes, but many note uncomfortable mattresses and thin pillows, noise from hallways, and loud or faulty A/C. Wi-Fi reliability is spotty unless you pay to upgrade.

Related guest reviews

2

Jordan

21 Jun 2025

·

Stayed 7 nights

Never again. Room wasn't ready at check in time. Had roaches in the room multiple times, was told "I'll let my manager know" and never heard from them even though we complained multiple times and physically showed a worker in the room. Back of the toilet was cracked, everything felt damp and mildewy, very thin walls so you hear everything all around you. Horrible experience overall, avoid this place at all cost!

4

Daryl

21 Jun 2025

·

Stayed 1 night

Bed wasnt comfortable air conditioner didnt work had to change room at like 3 in the morning

4

Roman

29 May 2025

·

Stayed 1 night

Super loud a/c, sticky floor, spotty bed sheets, non-smoking room smells like ashtray

8

Regina

28 Oct 2023

·

Stayed 3 nights

It had lots of space for clothing

4

Erika

15 Jun 2023

·

Stayed 2 nights

Pros: lovely spacious room with stove top, microwave, sink, fairly clean. The bathroom was stocked adequately with toilet paper and towels. Cons: this is my longer list. First I will start with wifi which was my biggest grip cause I was traveling with my mom and needed to be in contact with others. The reception was at best spotty which fine I can deal with that BUT you also have to pay for anything other than BÁSICA WIFI. Basic wifi gives you access on ONLY ONE device which makes no sense cause this is an extended stay facility and I assume people staying there for long term NEED wifi on phone and probably at least one device. I was able to upgrade for $13 or so and even then (that was the “faster” choice) it was still spotty and slow. After that the cleanliness. I found a small roach crawling in the stove which ok we were next to laundry room so I can deal with that. The next night I found a larger roach in the bathroom. My next gripe is with the lack of full length mirrors. There’s one large mirror in the bathroom that only shows you the top half of your outfit and no full length mirror anywhere. Again if you’re there for business don’t you want to make sure your suit looks good? Finally and I should’ve lead with this, when we got there, I was with my mom and we walked in to check in and there were a bunch of people just smoking pot in front. That’s whatever but I picked this place thinking it would be calm and quiet. Cause I had my mom lol. That’s pretty much it.

8

michael

2 Nov 2023

·

Stayed 1 night

Outside of the mattress Bing hard, it’s a ok hotel

6

Nicole

10 Dec 2023

·

Stayed 1 night

Check in was awesome. Got to the floor where my room was. And it smelled like nothing but cat litter. The smell was super strong as soon as you come off the elevator the smell hits your nose. The room only has 2 pillows which was very thin. The best part was checking in and leaving this morning.

6

Meghan

9 Jan 2024

·

Stayed 1 night

Killed a roach in the bathroom. Smells like weed. But convenient walk to FedEx field and super nice staff. No ice (ice trays in freezer but they're empty) and vending machines were broken. Bed was not comfy and 1 pillow per person. Worked for the one night we needed to sleep before leaving at 5am. Best part was Ashley at the front desk who was able to check us in promptly and give us advice on where to eat before the game. If you aren't going for the game, it's not worth it. If you are, the location can't be beat. It was maybe a 20 minute walk.

8

michael

1 Nov 2023

·

Stayed 1 night

Hallway have an odor. The mattress could be more firm. Outside of that it’s ok

6

Penelope

6 Jan 2024

·

Stayed 7 nights

When checking in my bill was $10 more than what I reserved it for due to an extra linens charge that I did not ask for and had it taken off. Also, I slept terribly due to the fact that a new mattress was desperately needed. I had to sleep at the bottom of the bed which really didn't help much either. I also had to kill a stink bug. I left after a whole weeks stay of not getting any quality sleep, otherwise it would have been a nice stay.

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Service

Feedback on staff is mixed: some guests mention friendly, accommodating front-desk teams, while others experienced rudeness, poor communication, and rigid no-refund policies. Overbooking and rooms not ready at check-in are recurring complaints.

Related guest reviews

2

Matthew

3 Sept 2024

·

Stayed 2 nights

Staff extremely rude. Roaches in room. Not all outside doors work properly. Hotel does not receive reservation and payment from hotels.com app even if app is saying your booked and have a reservation.

6

Sandra

18 Sept 2023

·

Stayed 1 night

Had to wait very long time for check in . Front desk was unattended for a long time

4

James

6 Jul 2024

·

Stayed 5 nights

Roaches in the room . Unfriendly staff

4

Robyn

15 Nov 2025

·

Stayed 2 nights

If you're traveling for business or pleasure, this is not the place for you! We checked out after 1 night. It's more like low-income housing than a hotel. As soon as we walked through the doors from the lobby to the rooms all you could smell was pot. The furniture and floors in the room were beat up, and there was 2 flat pillows and a thin blanket on the bed. When we asked for extras we were told that was not allowed. There were random people hanging out in the lobby at all hours. The only shining stars from the visit were the 2 employees that we had interactions with, Jakiya L. in the evening and Mikayla the next morning were very sweet, lovely people! They were very polite and apologetic about our concerns.

4

Cara

10 Nov 2025

·

Stayed 1 night

Staff were fine. $50 to check in an hour early for a room that was ready is absurd. We got to "check" the room before being charged-it's...a room. The best thing about this hotel is the proximity to the stadium, that's about it.

2

Tyra

10 May 2025

·

Stayed 1 night

The overall service was terrible. The receptionist was rude. The property does not accommodate at all. The shower is awful, it feels like you’re in the sprinklers. It smells terrible everywhere you turn. And they do not provide any dishes or pots for the kitchen. I am not please with this stay and they should be more considerate of helping. You dont know what people are going through.

2

Karlie

9 Nov 2025

·

Stayed 1 night

Hotel was over booked so after driving from fla, we had no room.... even called on the way to let them know we'd be a late check in and they said it was fine.... get there and NOTHING

4

Rhonda

9 May 2023

·

Stayed 2 nights

My husband and I were very disappointed in the service and lack of amenities in a hotel that is advertised as "Extended Stay." There was a microwave and a stove top that I assume worked, but no pots or pans to try it. There were no plates, utensils, ice buckets, cups ( paper or otherwise), kleenex, no coffee or coffee pot in the room. The free coffee in the lobby had no creamer or sweetners and no decaffeinated coffee. We asked for towels and were not given any because we needed to bring all of the dirty ones down to the lobby first before we could get any. We had to go to the store and purchase plates, cups, silverware, and water. The hotel reaked of Marijuana. I have to return to the area in 4 weeks and will NOT be staying there.

4

Carole

4 Sept 2023

·

Stayed 1 night

what I didnt like about this property was that we arrived and had to wait until 4:14 to get in our rooms not towels or washcloths was told to come back and then was told they didnt" have any. no toilet paper in the room, also asked for a late check out and was told it would cost extra 45.00 I have never stayed in a hotel and was charged a fee.

2

William

3 Nov 2025

·

Stayed 1 night

My room wasn’t ready when we arrived at 4p…ok, no problem. We went out and came back at 6p…still not ready. By 6:30p we are still standing outside the room as it’s still not clean. Someone else arrives chatting it up with whoever is cleaning the room (you couldn’t tell if someone was a guest or actually worked there as everyone was in hoodies & sweatpants…) I went down to talk with the manager about getting a different room…only to be told that they are giving me a refund ad I can go somewhere else!!! (I don’t have enough characters to get into detail…) I recommend that you completely stop doing business with this location as nobody should have to deal with this sort of establishment.

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Location

Very convenient for events at FedExField, with several reviews noting an easy walk. Some guests felt the surrounding area and in-hotel atmosphere were uncomfortable or unsafe.

Related guest reviews

10

Joseph

17 Sept 2024

·

Stayed 1 night

Only good thing about this property is that it was next to the Commanders football stadium and there was complimentery coffee in the morning other than that nothing else! NO restaurants/business in sight around property and had to ask if safe to walk around because of clientel so nothing to do if no car!

8

Nana

11 May 2023

·

Stayed 2 nights

Very close to downtown DC,which was great to see the National monuments

8

Jeffrey

20 Oct 2024

·

Stayed 1 night

Close to the stadium, we can walk to the Commanders game 🏈 Staff was very friendly 😊

2

Prince

10 Aug 2025

·

Stayed 1 night

The area was scary and terrifying. The room was smelling and everything around was poor. I can’t recommend this place to anyone.

4

Cara

10 Nov 2025

·

Stayed 1 night

Staff were fine. $50 to check in an hour early for a room that was ready is absurd. We got to "check" the room before being charged-it's...a room. The best thing about this hotel is the proximity to the stadium, that's about it.

10

Denise

24 Nov 2024

·

Stayed 1 night

Valerie at check in was very attentive! We are within walking distance to the football stadium! Hotel is clean and updated

2

Nancy

26 Jan 2024

·

Stayed 1 night

This is the worst place I have ever stayed, cleanliness should be top priority in this place. As soon my partner and I walked into the elevator the smell and humidity is awful. Walking out of the elevator I felt like throwing up because of the smell on the hallway. I was expecting at least the room to be better and clean but was not even worse. We couldn’t even breathe properly. This hotel need a good upgrade not a safety environment to stay.

8

BORYS

13 May 2025

·

Stayed 1 night

Steps from the Northwest stadium. Near the shopping center.

6

Erica

23 Jun 2023

·

Stayed 1 night

Property was in a good location. There is a full refrigerator and stove. The people were sketchy and elevator smelled like marijuana.

6

Meghan

9 Jan 2024

·

Stayed 1 night

Killed a roach in the bathroom. Smells like weed. But convenient walk to FedEx field and super nice staff. No ice (ice trays in freezer but they're empty) and vending machines were broken. Bed was not comfy and 1 pillow per person. Worked for the one night we needed to sleep before leaving at 5am. Best part was Ashley at the front desk who was able to check us in promptly and give us advice on where to eat before the game. If you aren't going for the game, it's not worth it. If you are, the location can't be beat. It was maybe a 20 minute walk.

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Dining

Not enough information in reviews.

Related guest reviews

10

Joseph

17 Sept 2024

·

Stayed 1 night

Only good thing about this property is that it was next to the Commanders football stadium and there was complimentery coffee in the morning other than that nothing else! NO restaurants/business in sight around property and had to ask if safe to walk around because of clientel so nothing to do if no car!

2

Meher

25 Sept 2023

·

Stayed 2 nights

Breakfast supposedly included and nothing is available and the staff at the reception is not even aware of it. The floors in the room are sticky. Requested for additional blanket and staff no to it. A very terrible experience. Will not recommend to any one

4

Rhonda

9 May 2023

·

Stayed 2 nights

My husband and I were very disappointed in the service and lack of amenities in a hotel that is advertised as "Extended Stay." There was a microwave and a stove top that I assume worked, but no pots or pans to try it. There were no plates, utensils, ice buckets, cups ( paper or otherwise), kleenex, no coffee or coffee pot in the room. The free coffee in the lobby had no creamer or sweetners and no decaffeinated coffee. We asked for towels and were not given any because we needed to bring all of the dirty ones down to the lobby first before we could get any. We had to go to the store and purchase plates, cups, silverware, and water. The hotel reaked of Marijuana. I have to return to the area in 4 weeks and will NOT be staying there.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$75
February	US$84
March	US$84
April	US$79
May	US$88
June	US$83
July	US$88
August	US$81
September	US$86
October	US$88
November	US$90
December	US$82

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $89	16 $75	17 $75	18 $87	19 $85
20 $77	21 $76	22 $76	23 $77	24 $77	25 $99	26 $195
27 $159	28 $78	29 $76	30 $76

Su	Mo	Tu	We	Th	Fr	Sa
				1 $81	2 $98	3 $96
4 $82	5 $88	6 $88	7 $87	8 $87	9 $98	10 $206
11 $146	12 $86	13 $88	14 $88	15 $87	16 $95	17 $97
18 $81	19 $87	20 $88	21 $87	22 $92	23 $98	24 $98
25 $82	26 $88	27 $88	28 $88	29 $87	30 $98	31 $171

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible (Kitchen Facilities)

Room, 2 Queen Beds, Accessible

Standard Studio, 1 Queen Bed, Kitchen

Standard Studio, 2 Queen Beds, Kitchen

Room, 1 King Bed, Accessible

Guest reviews

Good

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Wood Spring Suites Washington DC East Arena Drive

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