Name: Crowne Plaza North Augusta, by IHG
Address: 1060 Center Street, North Augusta, South Carolina, US
Price range: US$117–US$176 per night
Rating: 8.78

What guests think

At Crowne Plaza North Augusta, by IHG, travelers repeatedly highlight the walkable riverfront location near restaurants and the ballpark, and generally friendly service, while noting inconsistent cleanliness and occasional room maintenance issues.

Guests like the modern rooms and comfortable beds, but some report noise from the rooftop/music, AC problems, and limited in-room amenities such as no microwave or safe. The rooftop bar and on-site dining draw praise, though hours can be limited, prices feel high to some, and service in the lounge/restaurant is inconsistent. Pool size and occasional closures, plus towel shortages, are mentioned, and the separate parking garage across the street adds a fee and a short walk. Expect a stylish stay with good upside, but check hours and be mindful of variability in amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop bar and common areas are popular, but facilities can be hit-or-miss: the pool is small with occasional closures or towel shortages, and parking is in a paid garage across the street; rooftop hours may be limited.

Related guest reviews

6

Charles

1 Jan 2025

·

Stayed 1 night

I had to put to park in the parking area that the hotel owned, there was trash and debris all over. If I have to pay for I would expect a clean area to park.

8

Rodney

14 Sept 2025

·

Stayed 1 night

I really enjoyed the stay, the rooftop was awesome and staff was great.

4

James

18 Mar 2025

·

Stayed 2 nights

The facility itself is fine. The hotel looks nice. The rooms are pretty decent and comparable to most of its companion properties in the brand of line. However, this is the problem with the north Augusta Crown Plaza. It’s Crowne Plaza prices without all of the expected amenities. What I mean by that is when I had asked for a toothbrush because I had forgotten mine. They didn’t have any they were out, when I went to get Gatorade from their little snack nook, they only had a couple sodas and some odd beer and that was it. They didn’t even have bottled water. Not that I wanted to pay seven dollars for a bottle of water but still. The staff solution was for me to go to the convenience store which meant I had to get in my car drive all the way up there, even though it was a mile or less away. The other issue I have is that even though it was a pretty busy weekend a lot of people out they shut down their hotel bar about 10 o’clock on a Friday & Saturday, what’s worse is the bartender even cut off the fire pit with a full crowd around. To be honest, I don’t know if I’l ever stay there again, especially when the Marriott is just across the river and same price if not a little bit more a little bit less. Now the downtown AugustaMarriott is worth it.

6

Matthew

16 Apr 2023

·

Stayed 1 night

They over charged me. They have no parking and make you park in a public garage across the street, which really sucked because it was raining. They also charge you $12 per night to park there. They charge a $9.95 destination fee, um North Augusta is no destination folks. Just another gimmicky charge. They provide no breakfast items except regular coffee, they had no decaf. Overall, good hotel but bad parking situation, extra charges, no breakfast items, no decaf, make it a no go for me. I won’t be back.

8

Gwen M.

7 Aug 2023

·

Stayed 4 nights

Fabulous hotel and great location. Super friendly staff and very attentive! My only complaint was the pool was closed during our entire trip and I was looking forward to it!😕

8

Sandra

30 Nov 2025

·

Stayed 1 night

Music too loud to try to sleep, parking garage across street and for an older person with bad knees it wasn’t good while also paying 12 dollars extra for parking besides hotel fee. You had to buy breakfast from restaurant on site unless you leave to get breakfast. Toilet sits too low to floor and black hair in shower and on floor in bathroom

10

laura

16 Jun 2024

·

Stayed 2 nights

The pool is WAYYYYYY TO SMALL for a hotel that big and 4 stars...way to small!

10

Jamie

5 May 2025

·

Stayed 2 nights

Nice hotel in a cute new district of North Augusta. Beautiful landscape and nearby surroundings. Garage parking was easy. Will stay again when in Augusta.

8

Sonja

2 Aug 2024

·

Stayed 2 nights

Unfortunately, the rooftop bar and restaurant have a very limited schedule. That was the main reason I chose the hotel. I'd hoped to be able to hang out there and enjoy the river. Unfortunately, neither restaurant (at the bar or inside) nor the bar or even rooftop space were avaiable for the 2 days of our stay. The hoyel was fine, but I'd stay elsewhere next time and dave the extra expense for amenities that aren't always available.

10

Lisa

25 Jun 2024

·

Stayed 1 night

More clear explanation on parking. Was very confusing.

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Cleanliness

Feedback is mixed: many guests found rooms very clean, while recurring complaints cite dirty showers, lingering odors or mildew, pests (roaches/water bugs), and inconsistent or infrequent housekeeping.

Related guest reviews

4

Lisa

28 Jul 2025

·

Stayed 1 night

The front desk staff was good. The dinky rooftop bar was completely lackluster but charged $19 for a glass of house wine. The room was dirty and stunk something awful of mildew. Worst IHG I have ever stayed.

10

Robert

13 Jul 2025

·

Stayed 2 nights

Extremely clean and well maintained

8

Sandra

30 Nov 2025

·

Stayed 1 night

Music too loud to try to sleep, parking garage across street and for an older person with bad knees it wasn’t good while also paying 12 dollars extra for parking besides hotel fee. You had to buy breakfast from restaurant on site unless you leave to get breakfast. Toilet sits too low to floor and black hair in shower and on floor in bathroom

10

Srikanth

12 Dec 2025

·

Stayed 1 night

Yes, it was very clean

6

Amelia

17 Nov 2024

·

Stayed 1 night

The check-in process was fine. Staff were friendly. The room was not clean. The toilet seat was up upon walking in and there was a giant coffee stain on the wall at the entrance to the room. There was lots of visible lint in the room. The showers also had visible lint. For this hotel’s price point I’d expect it to be cleaner.

10

Joe

7 Jul 2025

·

Stayed 1 night

Wonderfully comfortable and clean.

10

John

24 Feb 2024

·

Stayed 2 nights

Property was nice. Very clean rooms. Staff were great and walking distance for food choices.

8

Joan

24 Jul 2025

·

Stayed 2 nights

This hotel was in a great area and very beautiful. The atmosphere and vibe were great. The employees were very professional, helpful and kind. My only complaints were that the room had a light moldy smell, the bathroom walls had dirty spots, and the shower had lots of hair, on the wall and floor of shower. The toilet was extremely low to the floor and was rather close to the shower. I am an IHG member and was a little disappointed. I booked last minute not using my account and I'm just wondering if I had booked under my account would it have made a difference.

4

Brad

21 Jul 2025

·

Stayed 3 nights

This Place Was horrible • We were told upon booking that we'd get conjoined rooms. this wasn't true. • first room wasn’t available until 5 and the second until 7pm. If I check out late, you charge me, but you can check me in when it’s convenient for you? • rooms were NEVER serviced. Had to go down and ask for towels to be sent up on last day. • MULTIPLE COCKROACHES. Not the big “those are water bugs” cockroaches, but the little ones that like to infest clothing. Found at least 3. Know there were more. • After one night mildew started to form on one of our bags. The a.c in that room ran constantly but never got below 75. Very moist. Wife woke up on our last day with super sore throat • Pool never had towels and felt like it hadn’t been cleaned in weeks. Saw some other guests allowing in 5+ local friends and their kids. Staff didn’t care. • Front desk lady was super rude and couldn't be bothered to help in any way.

10

Christopher

30 Nov 2025

·

Stayed 1 night

Excellent hotel, soft beds. Friendly staff, clean rooms.

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Rooms

Rooms are modern with very comfortable beds, but some guests report noise from the rooftop/music and thin walls, AC issues, and limited in-room amenities such as no microwave, sometimes no safe, weak mini-fridges, and non-smart TVs.

Related guest reviews

10

SJesse

3 Mar 2025

·

Stayed 2 nights

Very convenient location. Lots of construction around the site. A couple of restaurants just across the street; easy access.

4

Kathy

25 May 2025

·

Stayed 1 night

One of our rooms was dirty. Sheets had stains, bathroom floor had hair on it. One of the complementary bottles of water was open and half way full. The noise from the rooftop bar was extremely loud and kept us up and then they were moving chairs cleaning up until 1am. Not a good experience for our stay.

6

Shannon

4 Nov 2024

·

Stayed 1 night

Most upscale hotels provide water in the room or at least one bottle to get you started. You don't provide any water and we paid $21 for 4 bottles of water which was ridiculous. Also, the room view was terrible. So many rooms face the back and you are looking at multiple HVAC. You have want to consider adding some greenery to camoflauge the undesirable view. Thank you.

10

Roni Alease

17 Sept 2025

·

Stayed 1 night

Very warm and friendly staff, quiet room, pet friendly, very nice room and very comfortable beds. Fair price for the amenities, location and presentation.

10

Nicholas

18 May 2025

·

Stayed 2 nights

I didn’t like how i wasn’t able to run ny game on the wifi thats it. The staff was respectful, helpful, and friendly. View was amazing and the room was great.

8

Janice

16 Jul 2025

·

Stayed 3 nights

Liked area, close to Riverwalk, close to Wellstar if you have an appointment as I did. Only 2 bath towels provided daily but were able to get additional upon asking. Lack of a safe in room was inconvenient. Mini fridge could use an upgrade, not very cold if you need this amenity. Recommend a light blanket vs comforter for summer months, a bit too warm, had to crank down AC quite a bit. Staff as accommodating as they could be, very friendly.

6

Katherine

27 Aug 2024

·

Stayed 1 night

The walls are paper thin. Able to hear complete conversations and babies crying throughout. The suite wasn’t decorated plan bathroom walls. Auto in light for bathroom don’t shut off for 30 min hard at night. Because I used third party we were given middle room on 2 floor instead of higher up as a plenty.

8

Nathan

10 Sept 2023

·

Stayed 2 nights

I loved my stay, but I didn’t like that they didn’t have microwaves in rooms!!

6

Nader

29 Oct 2023

·

Stayed 1 night

Air conditioning didn’t work in the room, I notified the front desk and they sent someone to check it. They supposedly fixed it, but didn’t really. They gave us a different room, all good now.

10

Christopher

30 Nov 2025

·

Stayed 1 night

Excellent hotel, soft beds. Friendly staff, clean rooms.

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Service

Service is often friendly and accommodating at the front desk, though several reviews mention rude or unresponsive management and inconsistent, slow service in the lounge/restaurant.

Related guest reviews

10

Katherine

20 Aug 2024

·

Stayed 2 nights

The hotel is in a very nice, safe area if you’re visiting Augusta. It’s just a few minutes (5 tops) to The Medical College of Ga and the hospitals in the downtown area. This property is our go-to spot when we need to be downtown. The facility has a new, fresh feel and the parking is easy and convenient! The staff were all nice and courteous. Chelsea, at the front desk, was especially helpful to me.

6

Marie

9 Dec 2025

·

Stayed 1 night

Front desk staff was helpful. There was not any towels in my room and I had to go to front desk to obtain. The power went out. I was awaken by the weird clicking to a pitch black room. The site manager was not available and failed to respond to communication about my stay.

10

Pia J.

5 Dec 2025

·

Stayed 2 nights

The staff were welcoming and the hotel was lovely!

4

Lajoya

4 Jun 2024

·

Stayed 2 nights

My experience at this hotel was less than satisfactory. The front desk staff and maintenance were great. However, the staff in the hotel lounge restaurant part & upstairs were HORRIBLE. We had to hunt down someone to take our orders on two separate days. We sat down & no one offered a menu but walked by us multiple times avoiding eye contact on purpose. We raised our hand to waive & signal multiple times but were ignored. Both times it took us AT LEAST 30 minutes just to get a menu & 40 seconds of service. We were told both times to wait a moment so they could help us but both times we were brushed off. Both times, they took our personal credit card & held it for hours until we were ready to pay. We have never experienced that anywhere. We did not understand why they couldn’t charge it to the room OR take our card when we were ready to pay as normal. We asked one waitress for a menu & she told us we needed to get up, walk over to the bar & get the menu ourselves. Besides the service, the room was BAD. Two bugs were located. The chair in the room was sticky & dusty (dirty). There was a long brown stain on the top cover. The shower floor was not clean & so disgusting that I did not feel comfortable taking a shower upon checkout. After the second day, I noticed red spots on certain locations on the wall. Upon closer look, it appeared to be blood. All of this was documented with pictures. This was the nicest hotel in the area but I was better off staying at a motel.

10

Roni Alease

17 Sept 2025

·

Stayed 1 night

Very warm and friendly staff, quiet room, pet friendly, very nice room and very comfortable beds. Fair price for the amenities, location and presentation.

10

Tina Marie

11 Jan 2024

·

Stayed 1 night

Staff was very accommodating. Went above and beyond to put our families rooms together . The cleaning staff were also so nice and helpful. Rooms were clean . Lobby is beautiful

4

Kay

22 May 2023

·

Stayed 1 night

The check in agent was rude and not friendly. Attitude was not professional.

6

Fabio

1 Oct 2025

·

Stayed 2 nights

The hotel is good and the staff friendly, however, the manager was rude and confrontational, so that takes the grade down a lot. If you can stay at this hotel without having to talk to the manager, great! If not ... run !!!!

10

Candace

9 Aug 2024

·

Stayed 2 nights

The staff was exceptional - very helpful and went out of way to speak or offer assistance. When checking in, she was accommodating to location of our room to our family members. The room was clean, neat and had everything we needed stocked.

6

Wendy

17 Dec 2024

·

Stayed 2 nights

I was really hyped to stay at the “Crowne Plaza” but the experience didn’t live up to expectations. The business center printer was out of ink and when I went up to front desk, the GSR made the worst face and huge shrug as if to say….okay so how is that my problem?” They never did get any ink or offer any alternative service. Nobody seemed to like their job there. The conference center bathrooms two of the sinks were out of soap, two days in a row, when I approached the front desk to ask my question, the person BEHIND THE DESK (because I wasn’t going back to the previous GSR) asked, “Did you tell the GSR? I looked at her puzzled and she said, “I’m not a GSR.” Maybe my 12 years in the industry made me jaded, but EVERYONE is a representative of the hotel. She was six feet from her desk mate all she had to do was say. Thank you, we will get that taken care of. I was hosting a business meeting and I felt like an inconvenience and I’ll stay elsewhere next time.

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Location

Highly walkable setting by the river and ballpark with easy access to restaurants, trails, and downtown Augusta; many guests choose it for convenience and a safe, pleasant area.

Related guest reviews

10

Howard

14 Dec 2024

·

Stayed 1 night

I liked that it was in a walkable neighborhood by the river, with very good dining options.

10

Katherin

24 Sept 2025

·

Stayed 4 nights

Good location and easy to get to.

10

Nicole

4 Jun 2025

·

Stayed 3 nights

We had a great stay! The location is perfect—walkable to restaurants, sporting events, and scenic walking and bike paths. The staff was super friendly, and the hotel itself is beautiful. Highly recommend!

10

Tujuana

27 May 2025

·

Stayed 1 night

Loved the location

10

Angela

6 Apr 2023

·

Stayed 2 nights

Great location by Savannah River walking trails and very helpful staff. Would definitely recommend.

10

Chris

22 Jul 2023

·

Stayed 1 night

Close to lots of Augusta excitement, new, modern, clean, can’t beat the price.

10

Michelle

11 Sept 2025

·

Stayed 1 night

This property was in a great location and convenient to everywhere I needed to go

10

Anjanette

9 Sept 2025

·

Stayed 1 night

Great location. Comfortable bed

10

Jamie

5 May 2025

·

Stayed 2 nights

Nice hotel in a cute new district of North Augusta. Beautiful landscape and nearby surroundings. Garage parking was easy. Will stay again when in Augusta.

10

Dwayne

27 Sept 2025

·

Stayed 1 night

Clean room great location

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Dining

Breakfast and Salt + Marrow receive praise, and the rooftop bar is a highlight, but hours can be limited or closed, prices feel high to some, and food/service quality is inconsistent.

Related guest reviews

6

Terry

19 Nov 2024

·

Stayed 4 nights

Horrible food options on the property i dined at 2 of the restaurants both were nit edible.

4

Lisa

28 Jul 2025

·

Stayed 1 night

The front desk staff was good. The dinky rooftop bar was completely lackluster but charged $19 for a glass of house wine. The room was dirty and stunk something awful of mildew. Worst IHG I have ever stayed.

10

Kristin

24 Aug 2024

·

Stayed 1 night

I enjoyed the rooftop bar/lounge. The karaoke provided great entertainment! :) The breakfast was amazing! 10/10! During my breakfast experience, Monica and Madison provided exceptional service. They really turned my morning into a good morning. I did experience a cleanliness issue with the shower. However, once the staff were made aware, they made sure that I was taken care of. Overall, I had an amazing and relaxing stay. I will definitely stay at the property in the future.

10

Christina

16 Nov 2025

·

Stayed 1 night

The bar has an amazing menu of drinks and food!

10

STACEY

17 Aug 2025

·

Stayed 2 nights

Great location and excellent food at Salt + Marrow. Room was very clean and comfortable

10

Tina

8 Mar 2023

·

Stayed 2 nights

The hotel was lovely and the staff was very attentive. It is very near the river and river walk. I felt safe and had several restaurants to choose from across the street as the hotel restaurant was closed. Only negative was $12 a day parking across the street but it was in a parking garage.

10

Laura Talley

29 Apr 2025

·

Stayed 1 night

Great stay. In town for a baseball game and it's a one minute walk to the stadium. Staff in the restaurant and front desk were super nice. Bed was so comfy! Breakfast was delicious!

10

Nikki

4 Mar 2024

·

Stayed 1 night

The hotel was beautiful, clean, and in a great location. The rooftop lounge was everything!

8

Sherry L

5 Aug 2023

·

Stayed 1 night

Restaurant in hotel terrible

8

Sonja

2 Aug 2024

·

Stayed 2 nights

Unfortunately, the rooftop bar and restaurant have a very limited schedule. That was the main reason I chose the hotel. I'd hoped to be able to hang out there and enjoy the river. Unfortunately, neither restaurant (at the bar or inside) nor the bar or even rooftop space were avaiable for the 2 days of our stay. The hoyel was fine, but I'd stay elsewhere next time and dave the extra expense for amenities that aren't always available.

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Month	Average price
January	US$126
February	US$130
March	US$142
April	US$139
May	US$135
June	US$149
July	US$153
August	US$151
September	US$135
October	US$158
November	US$151
December	US$128

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $176	5 $127	6	7 $146
8 $124	9 $124	10 $124	11 $138	12 $125	13 $157	14 $148
15 $125	16 $124	17 $124	18 $120	19 $138	20 $140	21 $142
22 $120	23 $124	24 $120	25 $124	26 $124	27 $137	28 $136
29 $129	30 $120

Su	Mo	Tu	We	Th	Fr	Sa
		1 $124	2 $124	3 $121	4 $142	5 $137
6 $124	7 $124	8 $129	9 $124	10 $119	11 $142	12 $143
13 $124	14 $123	15 $120	16 $126	17 $119	18 $141	19 $148
20 $124	21 $117	22 $119	23 $122	24 $119	25 $140	26 $136
27 $124	28 $119	29 $122	30 $122	31 $124

Crowne Plaza North Augusta, by IHG

Prices for Crowne Plaza North Augusta, by IHG

Monthly average prices

About this property

Location

Room options

Premium Room, 2 Queen Beds, Accessible Bathtub (High Floor)

Premium Room, 1 King Bed, Corner

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Premium Room, 1 King Bed (High Floor)

Suite, 1 Bedroom

Standard Room, 2 Queen Beds, Transfer Shower (Mobility Accessible)

Standard Room, 1 King Bed, Roll-In Shower (Mobility Accessible)

Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 2 Queen Beds, Roll-In Shower (Mobility Accessible)

Premium Room, 2 Queen Beds (High Floor)

Suite, 1 Bedroom, Accessible Bathtub

Standard Room

Guest reviews of Crowne Plaza North Augusta, by IHG

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

Prices for upcoming dates