Tavern on the Bay Hotel - Al Capone Suite

Our first surprise was the $75 PER NIGHT pet cleaning fee. This might have been understandable if they had cleaned our room at all during our stay. We didn't see a soul the entire time. We were all alone in the hotel and surrounding restaurant. Good thing we didn't need clean towels. No services whatsoever. They gave us a key and told us to lock up when we left. Kind of like The Shining. But with waves.

We had a wedding in the area. The wedding started at the same time as check in. This establishment let a group of us have early check in to help not scheduling difficulty. It was very much appreciated and shows good customer service. Plus the place was quaint and safe:)

Got a text from Sam (the manager?) at 4:10 asking what time I wanted to check in. I said “in 2 minutes” since I was literally a street away. When I got to Tavern, it was a little hard to know where to check in since the place is really set up more as a restaurant. I made my way into the lobby and found the hostess stand where I texted Sam where do I go to check in. No response. Some other staff finally came around and got Sam’s attention. To be honest, it felt more like I was an intrusion than a welcomed guest. Interesting sign in the lobby begging (bribing) not to be a Karen; give a good review for a free drink. Maybe earn your guests’ good reviews by providing a great experience? This is the first place I stayed where there is blue painters table on the walls in our room. As I am writing this, Sam just walked past me here on the front porch. No greeting. No smile. This place as the potential to really be something special, but it needs a little TLC to get there. It seems it’s been a little neglected over the years. Good: The location on the water is great. They have a great restaurant and bar with live music. It’s in a good location and the area feels safe and family friendly. Not go good: Photos online don’t really show the current state of property. Some amenities are no where to be found. While there is an espresso bar on the front porch, I have never seen anyone working at it. No daily housekeeping. There is a tip envelope on the dresser though.

Cute fun spot and close to everything.

Has a great B&B feel. Beautiful room. Staff was accommodating and helpful.