Name: Tru By Hilton El Paso East Loop 375
Address: 3620 Joe Battle Blvd, El Dorado West, El Paso, Texas, United States of America, El Paso, El Paso County, US
Price range: $115–$179 per night
Rating: 8.35

What guests think

At Tru By Hilton El Paso East Loop 375, reviewers consistently note very clean, modern spaces and friendly, accommodating staff, along with a simple, generally well‑liked free breakfast and a lively lobby with family‑friendly games and snacks.

Location is convenient to highways and nearby restaurants, though several guests found the entrance tricky due to frontage roads or construction. Rooms are compact and minimalist with comfortable beds, but some mention thin walls, firm mattresses, limited in-room amenities like no microwave or coffee maker, and basic or nonworking TVs. Occasional lapses include missed housekeeping, dog odors, and an unfriendly clerk. Expect a modern, budget‑minded stay with upbeat common areas and practical comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lobby offers games such as a pool table, foosball, air hockey, and board games, plus on-site snacks/food; free parking is noted. One review mentioned a dirty swimming pool.

Related guest reviews

10

Derrek

Jun 9, 2025

·

Stayed 2 nights

The staff was accommodating and friendly. The hotel was very clean. The lobby had board games, a foosball table and a pool table. This was great entertainment for my children.

10

Senio A

Mar 17, 2025

·

Stayed 3 nights

Room are clen n staffs are all friendly n Parking was free,free breakfast on Point!👏👏👍😂🌟🌟🌟🌟🌟

10

Douglas

Jan 18, 2025

·

Stayed 1 night

Beautiful hotel with very nice staff. Pool table in lobby was nice at night. Nice breakfast in morning

10

Alfredo

Apr 20, 2025

·

Stayed 2 nights

Great staff, great place but the swimming pool looked dirty and there weren’t any great restaurants to eat at.

10

Kay

Oct 29, 2024

·

Stayed 1 night

The hotel is tucked behind the frontage road. It’s tricky to get to the hotel even though it is visible from the main road. Look at the map before getting there and know which turns to make to reach the hotel. (Especially if you arrive at night without a good GPS system). The facility seems new and it’s well kept and clean. Friendly staff. Nice room, like any other Tru hotel’s. I personally don’t like soft polyester bed sheets. The breakfast was good.

10

Claudia

Jun 15, 2025

·

Stayed 1 night

Clean property and room. Wonderful team and convenience of food/drinks author having to leave the property

10

Efrain

Feb 4, 2025

·

Stayed 2 nights

Small rooms but very cozy, plenty of snack bar options. Good location, really enjoyed it.

10

Valerie

Jun 8, 2025

·

Stayed 3 nights

Clean/modern amenities.family/kid friendly.

10

Gabby

Aug 22, 2025

·

Stayed 2 nights

I really liked the breakfast , I didn't like that it didn't have a microwave in room , had a big party with us , and had to wait in line for the microwave till everyone had their turn ... Staff was great ... Rooms were awesome ... Didn't get to use , but had a pool table , foose table , and a air hockey table ... Lots of board games in an awesome lobby .. there was a lot of restaurants in the area ..

10

Sandra

May 18, 2024

·

Stayed 1 night

Very safe, quiet and clean. Games in lobby!

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests report very clean, modern spaces throughout. A minority mention issues like dusty spots, lingering dog odors, a dirty-feeling hallway, or an isolated dirty room.

Related guest reviews

6

Benita Faye

Mar 7, 2023

·

Stayed 2 nights

Beat up and dirty hotel. The hallway floor on top floor are warped and shift, make noise when you walk down hallway.

10

Adan

Nov 13, 2025

·

Stayed 2 nights

every thing was excellent rooms clean, staff was out standing.

10

Antonio

Oct 31, 2025

·

Stayed 2 nights

Very nice and clean . Friendly staff. Thank you

10

Guillermo

Dec 1, 2025

·

Stayed 2 nights

The place definitely looked clean and modern staff was friendly.Beds were comfortable

10

Heinz

Sep 8, 2025

·

Stayed 2 nights

Visited with a friend for two nights for some great hiking in the area. Hotel was perfect for us: nice vibe, new, clean, comfortable, and all the nice touches. Staff encountered were great. Breakfast was perfect to get younstarted. Location good for us as we had to head east towards the Guadalupe Mountains. We ate at the BBQ place and Mexican restaurants within walking distance. Only minor issue which isn't really the hotel's fault, is all the road construction in area which made us drive in circles trying to find the parking lot a couple of times. But I would definitely stay there again!

10

Cari

Jan 25, 2025

·

Stayed 1 night

Very clean and quiet property.

2

Yasmi

Jan 27, 2025

·

Stayed 1 night

Room was dirty sheet smelled nasty and ac did not work properly

8

Klarissa

Oct 15, 2024

·

Stayed 1 night

It was a nice quiet and not far from places to eat. I would stay again, It just needed to be cleaned a little better, the floors & behind the beds was dusty & dirty since it sits on a platform behind the mattresses need to be cleaned.

10

Jeremy

Sep 1, 2025

·

Stayed 1 night

Fresh baked cookies on arrival and cool, modern entry fruit very welcoming. Room was clean and had everything one needed for a good night's sleep. Free breakfast was pretty decent and convenient to enable us to be on our way first thing in the morning. Would stay here again for sure.

10

Julia

Oct 26, 2025

·

Stayed 1 night

Room was clean and large. Nice bathroom.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are compact and minimalist with comfortable beds and good showers, but several guests cite thin walls/noise, firm mattresses, limited in-room amenities (no microwave or coffee maker), and basic or malfunctioning TVs.

Related guest reviews

8

Melissa

Jun 5, 2025

·

Stayed 3 nights

Overall the hotel was nice. The room was minimal and a bit small. However the bed was a larger king and the shower was a large walk-in which was really nice. There were 2 things that kept me from giving a total 5 star rating…housekeeping cleans room every other day and they will give you extra towels whenever requested which is ok with me. But on the day of housekeeping we returned from a long outing to find our room had not been cleaned which was disappointing. It was already too late in the day to request housekeeping. We did however report it to the front desk. Secondly, the evening front desk clerk was the most unfriendliest person. Never saw her smile, acted like she wished she wasn’t there, and didn’t want to be bothered. I might possibly stay there again but I would have to give it a lot of thought. After having said this…I must give kudos to the morning front desk clerk. She was professional, friendly, and made you feel like you mattered.

10

dale

Sep 25, 2025

·

Stayed 1 night

Check in was a breeze, got to room and didnt have a renote, when back down to front desk, they found one, went back to room and had no channels went back down to front desk and told them but they said there maintenance are gone for the day and couldnt do anything for it till morning. Other than that beds comfy, so are pillows, room was clean, no trash bags though in trash cans.

8

Susie

Nov 13, 2024

·

Stayed 1 night

Breakfast was amazing. The Rooms are also really good just a little small.

10

Laura

Apr 1, 2025

·

Stayed 1 night

A lot of nosy and wall we’re very thin

6

Douglas

Mar 29, 2023

·

Stayed 3 nights

Place is clean and quiet, the only thing I didn't like was the TV. No smart TV, when every other hotel has TV with most common apps they only have basic cable.

8

Vanessa

Feb 18, 2025

·

Stayed 2 nights

Excellent stay experience. My only complaint is the beds did not seem to be queen size, they seemed smaller.

10

Efrain

Feb 4, 2025

·

Stayed 2 nights

Small rooms but very cozy, plenty of snack bar options. Good location, really enjoyed it.

8

Vivian

Nov 8, 2025

·

Stayed 2 nights

Clean, convenient, and friendly staff. Only reason not 5 stars was that there was no coffee maker in room.

4

Adam

Feb 12, 2023

·

Stayed 1 night

Too expensive for a crap continental breakfast, thin walls where you can hear your neighbor snore all night and dogs barking, and an awful set of pillows.

10

Julia

Oct 26, 2025

·

Stayed 1 night

Room was clean and large. Nice bathroom.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and accommodating, with standout front-desk support. Some guests noted missed housekeeping, an unfriendly evening clerk, or slow maintenance response.

Related guest reviews

8

Melissa

Jun 5, 2025

·

Stayed 3 nights

Overall the hotel was nice. The room was minimal and a bit small. However the bed was a larger king and the shower was a large walk-in which was really nice. There were 2 things that kept me from giving a total 5 star rating…housekeeping cleans room every other day and they will give you extra towels whenever requested which is ok with me. But on the day of housekeeping we returned from a long outing to find our room had not been cleaned which was disappointing. It was already too late in the day to request housekeeping. We did however report it to the front desk. Secondly, the evening front desk clerk was the most unfriendliest person. Never saw her smile, acted like she wished she wasn’t there, and didn’t want to be bothered. I might possibly stay there again but I would have to give it a lot of thought. After having said this…I must give kudos to the morning front desk clerk. She was professional, friendly, and made you feel like you mattered.

10

Erasmo

Jun 14, 2023

·

Stayed 1 night

I had to extend my stay. John at the front desk was very helpful with adding a day to my reservation.

8

Laura

Jan 5, 2025

·

Stayed 6 nights

I like that the property was centrally located and clean. The staff were all friendly but not what I would call laser focused on customer care. There were some language barriers with housekeeping staff which made it difficult to get fresh linens and attention to the room. However, overall I was comfortable with our stay.

6

Richard

Mar 30, 2024

·

Stayed 1 night

Nonchalant attitude.

10

Leah

Sep 26, 2024

·

Stayed 1 night

We had an amazing stay. We had an emergency and had to quickly find a hotel room for 2 adults and a child. The room was clean and amazing but best of all was the people. Garret made all the difference! He made a tough night so much better for my family. He was kind, thoughtful and very very helpful. Thank you Garret for making a rough day brighter!

10

Steven

Dec 20, 2022

·

Stayed 2 nights

Every employee was nice to us and helpful.

10

Marlene

Jun 26, 2025

·

Stayed 1 night

I was traveling alone as my father was admitted to a hospital near by. As a women the fear of traveling alone is valid, front desk clerk made accommodations for me to stay on the 1st floor and feel safe.

6

REBECCA

Jun 16, 2025

·

Stayed 3 nights

We’re there for three days and not once did they come to clean nor offer clean towels. We had to go outside where they had the carts and take some.

10

John

Sep 20, 2025

·

Stayed 1 night

Garrett and Cesar were excellent. Garrett I believe was his name checked us in. He was super nice and helpful. Cesar checked us out. He was very friendly and had a great sense of humor.

10

TANIA

Jul 12, 2025

·

Stayed 3 nights

Amazing staff! Followed up with text messages to see how thi gs were going and if i needed anything. Will stay there again!

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Location

Convenient to highways and near places to eat; several found the entrance tricky due to frontage roads or construction. A few noted limited public transportation and that the area can be confusing to navigate.

Related guest reviews

6

luis

Jun 30, 2024

·

Stayed 1 night

No buses ir public transportation available

10

Kay

Oct 29, 2024

·

Stayed 1 night

The hotel is tucked behind the frontage road. It’s tricky to get to the hotel even though it is visible from the main road. Look at the map before getting there and know which turns to make to reach the hotel. (Especially if you arrive at night without a good GPS system). The facility seems new and it’s well kept and clean. Friendly staff. Nice room, like any other Tru hotel’s. I personally don’t like soft polyester bed sheets. The breakfast was good.

10

Tony

Nov 25, 2023

·

Stayed 2 nights

Easy access to everything you needed

10

Heinz

Sep 8, 2025

·

Stayed 2 nights

Visited with a friend for two nights for some great hiking in the area. Hotel was perfect for us: nice vibe, new, clean, comfortable, and all the nice touches. Staff encountered were great. Breakfast was perfect to get younstarted. Location good for us as we had to head east towards the Guadalupe Mountains. We ate at the BBQ place and Mexican restaurants within walking distance. Only minor issue which isn't really the hotel's fault, is all the road construction in area which made us drive in circles trying to find the parking lot a couple of times. But I would definitely stay there again!

10

jorge

Jun 11, 2023

·

Stayed 3 nights

I attended funeral and to me was very nace place access to everything and friendly people ….I not too much breakfast person but have the necessary…..I still waiting and all hotel add almond milk in the menu for all people don’t drink regular milk like me

10

Mason

Jan 22, 2025

·

Stayed 3 nights

Was a little confusing finding entrance to property

10

Tessa

Jan 6, 2025

·

Stayed 1 night

Clean property, easy access to the main highways and interstate.

10

Cesar

Dec 2, 2022

·

Stayed 19,323 nights

I’ve stayed at this property a couple times with my family. It’s in a great location, clean, and very comfortable. Highly recommend. Rates are fair and staff is great!

8

Cassandra

Jun 16, 2023

·

Stayed 4 nights

I liked how close it was to my destination and the airport. It was very quiet during my stay. Soap, shampoo, conditioner, and lotion dispensers are a great addition in the bathroom. I would stay again.

10

Graciela

Jan 27, 2025

·

Stayed 1 night

It was a little difficult to get to property

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally considered good and convenient. Feedback is occasionally mixed, with a few guests finding it basic or noting missing items.

Related guest reviews

10

Senio A

Mar 17, 2025

·

Stayed 3 nights

Room are clen n staffs are all friendly n Parking was free,free breakfast on Point!👏👏👍😂🌟🌟🌟🌟🌟

8

Carol Lynn

Jul 22, 2024

·

Stayed 3 nights

Clean. Very helpful staff. Very good breakfast and coffee available 24/7!

8

Susie

Nov 13, 2024

·

Stayed 1 night

Breakfast was amazing. The Rooms are also really good just a little small.

10

Kay

Oct 29, 2024

·

Stayed 1 night

The hotel is tucked behind the frontage road. It’s tricky to get to the hotel even though it is visible from the main road. Look at the map before getting there and know which turns to make to reach the hotel. (Especially if you arrive at night without a good GPS system). The facility seems new and it’s well kept and clean. Friendly staff. Nice room, like any other Tru hotel’s. I personally don’t like soft polyester bed sheets. The breakfast was good.

10

Paul

Jul 3, 2023

·

Stayed 1 night

No bacon at breakfast but otherwise great. Great showers.

10

Chelsea

Jun 5, 2024

·

Stayed 1 night

Breakfast is good

10

Heinz

Sep 8, 2025

·

Stayed 2 nights

Visited with a friend for two nights for some great hiking in the area. Hotel was perfect for us: nice vibe, new, clean, comfortable, and all the nice touches. Staff encountered were great. Breakfast was perfect to get younstarted. Location good for us as we had to head east towards the Guadalupe Mountains. We ate at the BBQ place and Mexican restaurants within walking distance. Only minor issue which isn't really the hotel's fault, is all the road construction in area which made us drive in circles trying to find the parking lot a couple of times. But I would definitely stay there again!

10

jorge

Jun 11, 2023

·

Stayed 3 nights

I attended funeral and to me was very nace place access to everything and friendly people ….I not too much breakfast person but have the necessary…..I still waiting and all hotel add almond milk in the menu for all people don’t drink regular milk like me

4

Adam

Feb 12, 2023

·

Stayed 1 night

Too expensive for a crap continental breakfast, thin walls where you can hear your neighbor snore all night and dogs barking, and an awful set of pillows.

10

Jeremy

Sep 1, 2025

·

Stayed 1 night

Fresh baked cookies on arrival and cool, modern entry fruit very welcoming. Room was clean and had everything one needed for a good night's sleep. Free breakfast was pretty decent and convenient to enable us to be on our way first thing in the morning. Would stay here again for sure.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$100
February	$108
March	$113
April	$116
May	$159
June	$108
July	$111
August	$107
September	$116
October	$123
November	$112
December	$100

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $141	10 $127	11 $119	12 $119
13 $118	14 $123	15 $122	16 $122	17 $118	18 $143	19 $142
20 $118	21 $124	22 $123	23 $123	24 $115	25 $117	26 $117
27 $117	28 $121	29 $122	30 $121

Su	Mo	Tu	We	Th	Fr	Sa
				1 $117	2 $117	3 $130
4 $117	5 $122	6 $122	7 $122	8 $117	9 $129	10 $135
11 $119	12 $124	13 $124	14 $122	15 $118	16 $119	17 $123
18 $119	19 $122	20 $124	21 $124	22 $119	23 $179	24 $178
25 $117	26 $123	27 $122	28 $123	29 $119	30 $178	31 $176

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Monthly average prices

About this property

Location

Guest reviews

Very good

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Tru By Hilton El Paso East Loop 375

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