Name: Residence Inn by Marriott Charlotte Steele Creek
Address: 5110 Trojan Drive, Shopton, Charlotte, North Carolina, United States of America, Charlotte, Mecklenburg County, US
Price range: $157–$984 per night
Rating: 9.38

What guests think

Residence Inn by Marriott Charlotte Steele Creek earns frequent praise for its welcoming, helpful staff and a convenient setting near the Charlotte Premium Outlets, restaurants, highways, and the airport, making it a practical base for visits to the area.

Guests like the spacious suite layouts with full kitchens and lounge areas, and several mention a quiet stay. Cleanliness draws strong praise across reviews, though a couple mention bathroom or shower issues. Breakfast is commonly described as plentiful and tasty, with a few calling it basic or not to their taste. There are also isolated reports of disruptive smoking and loud music around outdoor areas, occasional airplane noise, and one note about limited room cooling.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

A couple of reviews report disruptive behavior (smoking and loud music) in outdoor areas like the pool/patio and parking lot; otherwise, facilities are rarely discussed.

Related guest reviews

6

Michelle

Jul 26, 2023

·

Stayed 5 nights

Really disappointed that the loud music, alcohol consumption, and weed smoking was allowed on patio/in pool area every afternoon. Not suitable for families with children or adults just wanting to unwind by the pool.

10

Calandra

Apr 20, 2024

·

Stayed 1 night

I was only here for one night but my experience was exceptional. The room was clean and the bed was comfortable. The gym was adequately stocked with everything you would need to get a great workout while you’re away from home. Breakfast was amazing as well. I would highly recommend this hotel to anyone.

6

Kasey

May 23, 2025

·

Stayed 1 night

Everything was fine except the large group of men in the parking lot at 1030 smoking marijuana. My children and I didn’t appreciate that!

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Cleanliness

Many guests describe the hotel and rooms as very clean or spotless; a few note bathroom or shower issues.

Related guest reviews

8

LaTisha

Apr 25, 2024

·

Stayed 1 night

Easy one night stay. However, bathroom could have been cleaner.

10

Brenda

Jan 2, 2026

·

Stayed 1 night

Very clean and good location

10

Jason

Nov 28, 2023

·

Stayed 2 nights

Very clean and staff was very professional

10

PATRINA

Jul 15, 2025

·

Stayed 6 nights

My family and I really enjoyed our stay. The staff were awsome, friendly, and very helpful. Our room was clean, spacious and reasonably priced. I will definitely recommend this hotel to my family and friends.

10

Robert

Jan 8, 2026

·

Stayed 2 nights

Clean hotel, nice staff. Great for families with kids.

10

Shelagh

Apr 29, 2024

·

Stayed 1 night

Room was perfect, clean, very friendly staff. Excellent hotel!

10

Whitney

Sep 25, 2025

·

Stayed 1 night

Extremely clean and quiet hotel. Would definitely stay again!

10

Belinda

Oct 30, 2025

·

Stayed 6 nights

I was impressed with the white glove cleanliness, I was like walking into a brand new facility and room.

10

CRYSTAL

Jul 6, 2025

·

Stayed 2 nights

I've stayed here many times but the shower this time wasn't very clean. It was riddled with mold/mildew. Our room was hit and took forever to get cooled down. Can't set the thermostat below 67. I guess I never noticed before bc we always went when it was cooler. I would stay again just disappointed this past stay...

10

Bryan

Nov 4, 2025

·

Stayed 1 night

Room was very clean and spacious. The beds were very comfortable. Definitely will stay again.

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Rooms

Spacious suite layouts with full kitchens and lounge areas are appreciated, and several mention quiet stays and comfortable beds. Downsides include occasional airplane noise and one report of limited cooling.

Related guest reviews

10

Kaitlyn

Aug 9, 2024

·

Stayed 1 night

Loved it. Was only here for the night, didn’t see what breakfast was but the room was great.

10

Janey

Aug 16, 2025

·

Stayed 1 night

Loved the set up with a kitchen and lounge area

10

Heidi

Jun 12, 2024

·

Stayed 1 night

Great location, modern, clean! Would stay again.

10

karen

Apr 5, 2025

·

Stayed 5 nights

Love the fully equipped kitchen

10

NAIMAH

Aug 28, 2024

·

Stayed 3 nights

It was perfect for my stay. Clean room, kitchen, soft bed, quiet and the continental breakfast was good except for one day they served pork, which I dont eat.

8

Eric

Oct 2, 2023

·

Stayed 2 nights

It is near the airport, so you will hear planes taking off and landing.

10

Andrew

Oct 16, 2025

·

Stayed 2 nights

The room was excellent the staffwas excellent the kitchen had everything that i needed breakfast was really good

10

Whitney

Sep 25, 2025

·

Stayed 1 night

Extremely clean and quiet hotel. Would definitely stay again!

10

CRYSTAL

Jul 6, 2025

·

Stayed 2 nights

I've stayed here many times but the shower this time wasn't very clean. It was riddled with mold/mildew. Our room was hit and took forever to get cooled down. Can't set the thermostat below 67. I guess I never noticed before bc we always went when it was cooler. I would stay again just disappointed this past stay...

10

Bryan

Nov 4, 2025

·

Stayed 1 night

Room was very clean and spacious. The beds were very comfortable. Definitely will stay again.

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Service

Feedback consistently highlights friendly, welcoming, and helpful staff, with smooth check in.

Related guest reviews

10

Alicia

Sep 25, 2025

·

Stayed 2 nights

This hotel was wonderful and surpassed my expectations. Great customer service and friendly!

10

Kathy

Nov 23, 2023

·

Stayed 1 night

The staff checking me in was so friendly.

10

Maureen

Apr 12, 2025

·

Stayed 1 night

Staff was so kind and the breakfast was great!

10

Darius

Sep 1, 2025

·

Stayed 1 night

As always, the staff is amazing.

10

Robert

Jan 8, 2026

·

Stayed 2 nights

Clean hotel, nice staff. Great for families with kids.

10

Michael

Aug 6, 2024

·

Stayed 1 night

Staff were very helpful and polite

10

Shelagh

Apr 29, 2024

·

Stayed 1 night

Room was perfect, clean, very friendly staff. Excellent hotel!

10

Randy J

Jul 14, 2024

·

Stayed 1 night

The Hotel was amazing. Nice big room. Great service. Front desk Gentleman was awesome..

10

Karen

Oct 26, 2025

·

Stayed 2 nights

This property is great compared to many other properties in the area & for a much better price. The staff was great & the room was great.

10

Michael

Oct 12, 2025

·

Stayed 1 night

The kitchen was very clean and ready too use!!! The breakfast was delicious and a healthy way too start our day!!! The staff was very welcoming as we entered the hotel and helpful through our check-in process...

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Location

Widely considered convenient to the Charlotte Premium Outlets, nearby restaurants, highways, and the airport.

Related guest reviews

10

BIENVENIDO J

Oct 8, 2023

·

Stayed 2 nights

Nice and clean. Excellent location.

10

Dean

Jan 4, 2025

·

Stayed 1 night

Excellent hotel in a good location. Friendly staff.

10

Brenda

Jan 2, 2026

·

Stayed 1 night

Very clean and good location

10

Heidi

Jun 12, 2024

·

Stayed 1 night

Great location, modern, clean! Would stay again.

10

Vivian

Sep 25, 2025

·

Stayed 1 night

Convenient location close to Charlotte

10

Tracy

Oct 1, 2023

·

Stayed 3 nights

Perfect location next to the outlet mall, plenty of dining options ans close to the airport. Would stay again.

8

Eric

Oct 2, 2023

·

Stayed 2 nights

It is near the airport, so you will hear planes taking off and landing.

10

Aja

Mar 11, 2025

·

Stayed 1 night

Very cozy and clean stay. Extra convenient to the outlet mall and restaurants

10

Diana

Mar 7, 2025

·

Stayed 1 night

Very clean and convenient to shopping and the highway

10

Kaelecia

Mar 10, 2025

·

Stayed 2 nights

It was a good location and friendly staff.

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Dining

Breakfast is frequently praised as plentiful, tasty, and a good start to the day, though a few guests found it basic or not to their liking.

Related guest reviews

10

Elena

Oct 31, 2023

·

Stayed 3 nights

Beautiful, clean, full small kitchen, surrounded by restaurants. Not a big fan of the breakfast, but it is what it is.

10

Maureen

Apr 12, 2025

·

Stayed 1 night

Staff was so kind and the breakfast was great!

10

Bryan Dean

May 9, 2023

·

Stayed 5 nights

I liked the location. Wished the t.v. at breakfast had the closed caption on. Volume too low as to not disturb people.

10

karen

Mar 14, 2025

·

Stayed 3 nights

Love the dining options. Also, breakfast isn't bad

10

Calandra

Apr 20, 2024

·

Stayed 1 night

I was only here for one night but my experience was exceptional. The room was clean and the bed was comfortable. The gym was adequately stocked with everything you would need to get a great workout while you’re away from home. Breakfast was amazing as well. I would highly recommend this hotel to anyone.

10

Steven

Dec 29, 2024

·

Stayed 9 nights

We stayed 10 days and thought the hotel was very nice. Friendly staff and nice location. Breakfast was basic but otherwise a nice hotel.

10

NAIMAH

Aug 28, 2024

·

Stayed 3 nights

It was perfect for my stay. Clean room, kitchen, soft bed, quiet and the continental breakfast was good except for one day they served pork, which I dont eat.

8

Russell William

Jun 22, 2025

·

Stayed 2 nights

Good space and breakfast was nice. They didn’t clean room daily.

10

Andrew

Oct 16, 2025

·

Stayed 2 nights

The room was excellent the staffwas excellent the kitchen had everything that i needed breakfast was really good

10

Michael

Oct 12, 2025

·

Stayed 1 night

The kitchen was very clean and ready too use!!! The breakfast was delicious and a healthy way too start our day!!! The staff was very welcoming as we entered the hotel and helpful through our check-in process...

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $188	19 $181
20 $162	21 $408	22 $984	23 $904	24 $252	25 $185	26 $186
27 $168	28 $435	29 $485	30

Su	Mo	Tu	We	Th	Fr	Sa
				1 $264	2 $226	3 $230
4 $157	5 $262	6 $350	7 $391	8 $336	9 $318	10 $317
11 $195	12	13 $599	14 $599	15 $437	16 $598	17 $299
18 $208	19 $257	20 $309	21 $317	22 $224	23 $232	24 $250
25 $168	26 $254	27 $290	28 $273	29 $220	30 $220	31 $220

Residence Inn by Marriott Charlotte Steele Creek

About this property

Location

Room options

Suite, 1 Bedroom (Mobility Hearing Access, Roll-In Shower)

Suite, 1 Bedroom (Hearing Accessible)

Studio, 1 King Bed (Hearing Accessible)

Studio, 1 King Bed

Suite, 1 Bedroom

Suite, 1 Bedroom (Mobility Accessible, Tub)

Studio, 1 King Bed with Sofa Bed

Studio, 1 King Bed (Mobility Accessible, Tub)

Studio, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Guest reviews of Residence Inn by Marriott Charlotte Steele Creek

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Charlotte Steele Creek

Prices for upcoming dates