Hyatt House Provo/Pleasant Grove

Heated outdoor pool and hot tub are popular, and guests note ample parking and EV charging; the gym is adequate but has occasional equipment issues. Bar/restaurant hours can be limited, and a few reported hot tub outages, early pool closing, or other minor facility quirks.

Reviews overwhelmingly describe very clean rooms and public areas. A minority reported lapses such as hairs or stains, musty smells, moldy shower curtain, or worn fixtures, and a few found rooms not fully cleaned at check-in.

Many highlight spacious, suite-style rooms with full kitchens, comfortable beds for most, and mountain views. Downsides include soft or uncomfortable mattresses for some, noise transfer (thin walls or sliding bathroom doors), occasional TV or A/C issues, and minor wear.

Service is widely praised as friendly, helpful, and efficient, with smooth check-ins, occasional upgrades, and staff going out of their way to assist. A few guests reported frustrations with billing/holds, difficulty reaching staff or mixed attitudes, and housekeeping scheduling requiring requests.

Location is consistently praised: close to I-15, restaurants, shopping, and Evermore Park, yet generally quiet and safe, with mountain views for some. Many find it convenient for local offices and family visits.

Breakfast draws strong praise for variety and made-to-order omelets, often called one of the best. Some noted occasional cold items, limited hours or staffing at the omelet station, and the bar/restaurant being closed or limited on some nights.