Is parking available at the property?

Free self-parking is available on-site for guests. Limited parking is provided, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Are pets allowed at the property?

Pets are allowed with a fee of USD 75 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

Are airport shuttle services available?

Complimentary shuttle services operate within a 5-mile radius of the property. Guests can arrange transfers through the hotel.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. Elevators are available for ease of access.

What is the location of the property in relation to key landmarks?

Located in Pleasant Grove, the hotel is within a 10-minute drive of Hale Center Theater Orem and Utah Valley University. It is approximately 7.1 miles from UCCU Center and 8 miles from Timpanogos Cave National Monument.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available. Pool access is from 8:00 AM to 10:00 PM, and the pool is seasonal.

What are the policies for guests staying with children?

Children are welcome at the property. Kids can stay for free if they are under the age of 21.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for confirmation and any associated costs.

Hyatt House Provo/Pleasant Grove

Average nightly price at Hyatt House Provo/Pleasant Grove by month, last 12 months (USD)
Month	Average price
January	US$132
February	US$122
March	US$157
April	US$157
May	US$159
June	US$170
July	US$169
August	US$149
September	US$139
October	US$156
November	US$138
December	US$125

What guests think

At Hyatt House Provo/Pleasant Grove, guests consistently praise very clean, spacious suites with kitchenettes, friendly staff, and a standout complimentary breakfast with made-to-order omelets, plus a convenient, quiet location near I-15, restaurants, and Evermore Park.

Guests value the heated outdoor pool and hot tub, EV chargers, and a decent gym, though the bar or restaurant can be closed or limited at times. Common downsides include housekeeping only by request or every few days, occasional lapses in room cleanliness or maintenance (TVs, doors, AC), and some noise transfer from thin walls or sliding bathroom doors. Overall, expect a comfortable suite-style stay with excellent breakfast and welcoming service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Heated outdoor pool and hot tub are popular, and guests note ample parking and EV charging; the gym is adequate but has occasional equipment issues. Bar/restaurant hours can be limited, and a few reported hot tub outages, early pool closing, or other minor facility quirks.

Related guest reviews

10

Cassidy

10 Aug 2025

·

Stayed 1 night

Great location nice rooms with good bedding and good smells. Pool and hot tub are good size!

10

Mindy

14 Jan 2025

·

Stayed 1 night

This is my families favorite to go spot. The pool is open year round. Staff is very kind. Room always clean.

10

Mike

5 Sept 2025

·

Stayed 4 nights

Outdoor pool and hot tub are unusual, good breakfast, mostly quiet, free EV charging

8

Peter

4 Sept 2024

·

Stayed 1 night

Easy to find, loads of places locally to get food and fuel. In house bar pleasant but limited eating choices. Nice simple gym but really a token pool/plunge bath! Breakfast was basic, bakery items in particular were bland.

8

Brandon

4 Jan 2024

·

Stayed 1 night

We chose this property because it had great reviews, hot breakfast and especially a hot tub. Sadly the hot tub was out of service. I had called the 800 number before booking and they told me it was available. The breakfast items were not very hot for even though we arrived early. The brown sugar for oatmeal was hard as a rock. THE OMLET WAS DELICIOUS!

10

Greg

30 Jun 2024

·

Stayed 3 nights

Great property and staff. Note to facility - the elliptical workout equipment both have bad bearings and both are not really usable with the clunkiness in the pedals

10

David

31 Mar 2025

·

Stayed 2 nights

Great property! Very clean. Pool was heated. Breakfast was way better than your average hotel.

10

Glen

4 May 2025

·

Stayed 1 night

Thoroughly enjoyed our stay. Shuttle service to the live show was great! Thank you! We will stay again!

10

Kouros

26 Jun 2024

·

Stayed 2 nights

Nice clean hotel. Rooms are good size with all needed amenities. Would have been nicer if the hotel had Tesla Charger adapters.

10

Kevin

8 Jul 2023

·

Stayed 2 nights

The property was quiet and the finishes were top shelf. The room itself was plenty spacious, and the beds were comfortable. While generally expected for a hotel like this, the pool and gym were great. Given its central location with easy access to the freeway, I would definitely stay here again.

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Cleanliness

Reviews overwhelmingly describe very clean rooms and public areas. A minority reported lapses such as hairs or stains, musty smells, moldy shower curtain, or worn fixtures, and a few found rooms not fully cleaned at check-in.

Related guest reviews

10

Victoria

2 Oct 2025

·

Stayed 1 night

The property was very clean and the staff was super friendly and helpful.

10

Gliceria

16 Dec 2025

·

Stayed 1 night

Clean room!

4

Jennifer

23 Jan 2025

·

Stayed 1 night

We only stayed one night. Room smelled as I entered. We had a suite with a kitchenette. Food and pizza grease was all over the fridge. Donuts and pizza chunks were all over the floor under the table. Carpets had crumbs and debris. The room had definitely not been vaccumed or mopped. Blankets in the closet used for pullout bed had not been washed. I called and someone was able to bring me a vacuum. I went and bought some cleaning supplies and cleaned the room myself. Staff was very nice.

8

Nancy

21 Jul 2025

·

Stayed 4 nights

Bathroom was not clean when I checked in

6

Madison

21 Jul 2024

·

Stayed 1 night

Gym facility is nice, and air conditioning works properly and keeps the room nice and cool. The property shows a lot of wear and tear, and the room was fairly dirty. I didn't appreciate checking into my room with stained sheets and trash stacked up directly outside of my door.

10

Nancy

28 Sept 2025

·

Stayed 2 nights

The room was clean and upkept. It was quiet and comfortable. It felt like home. There was a variety of options with the breakfast provided. The staff throughout the whole hotel was friendly and made the experience that much better. The other nice thing about the hotel is the location because there's a good number of restaurants and groceries nearby.

10

Wendi

7 Oct 2025

·

Stayed 1 night

Comfy beds, super clean

10

Lois

4 Jun 2025

·

Stayed 1 night

Very clean, friendly staff, check out is noon! Would recommend !

10

Christi

16 Apr 2025

·

Stayed 1 night

We always love staying at Hyatt House Provo/Pleasant Grove. Super clean, well maintained, great staff and overall a great place to stay!

6

Dean

6 Jul 2023

·

Stayed 7 nights

Room was dirty upon initial arrival: hair everywhere, stains on walls, doors and floor, etc. Instead of giving us a new room, house keeping touched up the room, which may have been better since another room could have been dirty also. Staff was very accommodating and professional.

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AI-generated summary based on recent guest reviews

Rooms

Many highlight spacious, suite-style rooms with full kitchens, comfortable beds for most, and mountain views. Downsides include soft or uncomfortable mattresses for some, noise transfer (thin walls or sliding bathroom doors), occasional TV or A/C issues, and minor wear.

Related guest reviews

6

Max

14 Nov 2024

·

Stayed 2 nights

Property is usually great, we stay here about 14 days through out the year. This time it was quite noisy, room 339 has an issue with a vent that makes a sound like a quiet siren through the night that needs to be repaired, room 231 needs to have the bathroom door fixed. The soft closer is broken and so if you don't want it to slam you have to physically slow it down and it slams your fingers in the door. The breakfasts are great though.

8

Cheryl

9 Jun 2025

·

Stayed 2 nights

Soft beds. Close to SLC. Only issue is the super weird barn style bathroom doors. They are only attached at the top so they move around a lot and then when you open or close they have a feature that pulled them into position and causes a loud noise. You could hear the bathroom doors in other rooms through the walls. It was an odd choice considering that it seemed like a normal door would have fit just fine.

10

Heather

22 Apr 2025

·

Stayed 1 night

Great hotel to stay in during our long road trip. Loved that there was a separate seating/living room area and not just two beds and a chair in a room. Couches were comfy, beds could use a little upgrade as they were very soft and sinkable.

8

Mark

6 Apr 2025

·

Stayed 5 nights

Most things were great. Staff was awesome, hotel was clean, and the location is convenient. However, the air conditioning in the room did not work. I recommend this hotel.

8

Robin

20 Apr 2025

·

Stayed 1 night

I saw a lot of wear and tear on my room and property. It was still clean and we had what we needed 1. Stains on rugs and furniture 2. Chips and scraps on doors walls etc

10

Vincent

21 Mar 2024

·

Stayed 1 night

How quick the Wi-Fi was

10

Chandra

22 Aug 2025

·

Stayed 1 night

The room was so big! I loved the kitchenette for cooking! Lots of dishes made for an easy night of cooking!

10

Kouros

18 Nov 2024

·

Stayed 3 nights

Very nice hotel in the business area and close to our HQ office. A lot of new development around with lots of eatery options. On prem charger and lots of parking. The only thing I had trouble with was the shower pressure was very low on the second floor room I had. Previous trips I hadn't noticed any problem with the water pressure, though.

6

Kristin

27 Mar 2023

·

Stayed 1 night

The tv in the room did not work, which was frustrating for a family trip.

8

Dawn

25 Nov 2024

·

Stayed 1 night

The Tv in the bedroom didnt work. I didnt go to bed til midnight so i didnt realize it til then. I was alone so calling the front desk for a repairman wasnt going to happen. I didnt appreciate paying over 200 hundred dollars to treat myself to a nice suite to not be able to watch tv in bed. Everything else was great.

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Service

Service is widely praised as friendly, helpful, and efficient, with smooth check-ins, occasional upgrades, and staff going out of their way to assist. A few guests reported frustrations with billing/holds, difficulty reaching staff or mixed attitudes, and housekeeping scheduling requiring requests.

Related guest reviews

4

Jeffrey Norman

23 Jul 2025

·

Stayed 3 nights

They consistently overcharge. We paid in full via Expedia and they force you to pay again at residence. This has happened twice now. You have to fight to get your money back.

10

Rebecca

27 Sept 2025

·

Stayed 1 night

Clean and great service. Cora was precious.

10

Chevonne

12 Apr 2025

·

Stayed 1 night

They accommodated a ground floor request for our senior dog which I love. Front desk was so friendly. Super clean and spacious room!

10

Janice

5 Jun 2024

·

great customer service. LT was so helpful

10

Bethany

12 Nov 2023

·

Stayed 1 night

Carol (the front desk staff) was amazing! She was so kind and thoughtful. It was my dogs birthday and she left us a plateful of sausage in the morning. I was so touched! ♥️

10

Derek

9 Jun 2023

·

Stayed 2 nights

This was one of the best stays I've ever had, and a lot of that had to do with the staff! I was traveling on business with an employee. We landed in Salt Lake around 9 AM and check in wasn't until 3 PM. Knowing that we had a meeting from 1 PM - 5 PM, I called ahead and asked if there was any way we could do an early check in. They were so accommodating and friendly and allowed us to check in early! We were able to go the hotel, get settled in and rest up a bit, and freshen up for our 1 PM meeting — and it made ALL the difference in our trip! Rather than having to "kill time" around Salt Lake until our meeting, we were able to relax and prepare. I can't tell you what a huge difference that made for us! The hotel itself is fantastic - what you'd expect from Hyatt. Solid breakfast, rooms are spacious and cleverly designed, brand new, and with every amenity you could need - I was very impressed. There are also lots of food and shopping options nearby, and easy access to I-15 so you can get anywhere quickly. This isn't my last trip to SLC...and next time I'm back, this is where I'll be staying. They gained a customer for life!

8

Andrea

16 Sept 2024

·

Stayed 2 nights

Pool, breakfast, staff, cleanliness was excellent. Only aggravation was the deposit was held for a month after checkout on my card and i left the room with only normal housekeeping needs (I'm a middle aged woman who stayed with another middle aged woman in the room with no drinking or trashing the room or using concessions).

10

Jeanette

26 Nov 2023

·

Stayed 1 night

Enjoyed my stay at the Hyatt House Provo/Pleasant Grove. My check-in was quick and I was upgraded, which was nice. The room was quiet and clean. Not always the case with hotels over a family holiday weekend. Breakfast was great with so many options including cooked to order omelets. I stopped at the front desk because I needed some medication for an oncoming migraine and they were a fantastic help so that I didn't need to leave the property.

10

Marisel

17 Jul 2025

·

Stayed 2 nights

Great hotel with great service. Nice breakfast included with your stay. Great spacious room . Good location.

6

kate

10 Jul 2025

·

Stayed 3 nights

The t.v. was out the entire 4 days and had been for several days prior to our arrival according to guests yet they never gave us any discount for it even though we asked. They fail to tell you that housecleaning only comes after 3 days - I'm pretty neat but dirty towels and trash were piling up and it would have been nice to have been told they only came after 3 days. The gal who checked me in was friendly and helpful throughout the stay but some other staff not so much. A little after 5 a.m. on the first morning there, I repeatedly tried to call the front desk and got a busy signal - wanted to find out if they had fresh coffee in lobby. When I went downstairs, the night clerk was doing something on an iPhone, I asked him if the room phone was out because it was always busy calling the lobby and he wasn't very pleasant - saying he'd been on a Zoom call getting the tv's fixed. I said mine was still out and he said then it was only mine - which of course it wasn't. The gal in the kitchen making omelets seemed to be pretty unhappy each day. That said, other staff were friendly and wonderful - so the ones that were not, stood out. The room was clean and comfortable. Not too noisy there either - and a very nice hot breakfast included.

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AI-generated summary based on recent guest reviews

Location

Location is consistently praised: close to I-15, restaurants, shopping, and Evermore Park, yet generally quiet and safe, with mountain views for some. Many find it convenient for local offices and family visits.

Related guest reviews

10

Pasquale

23 Aug 2023

·

Stayed 1 night

Very good hotel. Large rooms, clean and quiet. Close to many restaurants. Good breakfast.

10

Jamie

4 Sept 2023

·

Stayed 2 nights

Nice quiet place right next to evermore park. We were able to walk over for our event with no issues. Gas station right across the street. Had to drive a few miles for any shopping.

10

Mark

4 May 2025

·

Stayed 1 night

This is a newer property and everything is clean. Staff is always nice, and you are close to the freeway, and plenty of food options.

10

Andrew

25 Jun 2024

·

Stayed 1 night

Easy access of the freeway

10

Shantelle

7 Jun 2023

·

Stayed 3 nights

Great location, clean and friendly.

10

Nancy

28 Sept 2025

·

Stayed 2 nights

The room was clean and upkept. It was quiet and comfortable. It felt like home. There was a variety of options with the breakfast provided. The staff throughout the whole hotel was friendly and made the experience that much better. The other nice thing about the hotel is the location because there's a good number of restaurants and groceries nearby.

10

Maria

29 Dec 2023

·

Stayed 1 night

It is a beautiful hotel, with an absolutely perfect location! We stayed for 4 days, and couldn't have been happier with the staff and the area.

10

Amelia

19 Jun 2024

·

Stayed 3 nights

This property is located in an area of Pleasant Grove that is being developed. There are many dining options nearby. Property is clean, staff was very friendly.

10

MAYBELLE

28 Dec 2023

·

Stayed 1 night

Right across the Evermore Park.

10

Kevin

8 Jul 2023

·

Stayed 2 nights

The property was quiet and the finishes were top shelf. The room itself was plenty spacious, and the beds were comfortable. While generally expected for a hotel like this, the pool and gym were great. Given its central location with easy access to the freeway, I would definitely stay here again.

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AI-generated summary based on recent guest reviews

Dining

Breakfast draws strong praise for variety and made-to-order omelets, often called one of the best. Some noted occasional cold items, limited hours or staffing at the omelet station, and the bar/restaurant being closed or limited on some nights.

Related guest reviews

8

Greg

26 Jul 2023

·

Stayed 1 night

The property was in good shape and our room was very comfortable. I used the pool and hot tub and they were nice. Our problem was with the breakfast. The eggs, potatoes and meat were all cold. The toaster was hit but not toasting the bread brown. We ate the cold cereal which was good, but I was disappointed not to get a hit breakfast. For the most part, though, our experience at this property was positive and well worth it.

10

Mindy

4 Dec 2023

·

Stayed 1 night

We do a staycation every couple of months. And this is our go to place. And I have to tell you. I was so impressed with the positive upgrades they made. First the Breakfast was Amazing. In the past it was a 5 out of 10. This time it was a 10 out 10 Huge improvements. Now just need the pool to stay open later than 10:00p.m

10

ruth

15 Oct 2025

·

Stayed 1 night

The breakfast was the best we have ever had at a hotel. The made to order omelets were amazing. Would highly recommended staying here!

8

Peter

4 Sept 2024

·

Stayed 1 night

Easy to find, loads of places locally to get food and fuel. In house bar pleasant but limited eating choices. Nice simple gym but really a token pool/plunge bath! Breakfast was basic, bakery items in particular were bland.

10

Sandi

17 Jun 2024

·

Stayed 1 night

Great breakfast with omelette bar!!!

8

Nancy

5 Jan 2026

·

Stayed 2 nights

Everything was excellent. My only negative was that the bar wasnt open either night I was there

10

Grace

9 Jan 2025

·

Stayed 5 nights

This hotel offers a promising stay with friendly front desk service that enhances the guest experience. The complimentary breakfast is a highlight, featuring made-to-order omelets and a variety of choices. My room was quite spacious, and the bathroom, along with the sitting area, added to the comfort of my stay. I look forward to returning during my visits to see my son and granddaughters.

10

Isa

27 Feb 2025

·

Stayed 1 night

This is a very pleasant place. It looks modern and clean and the breakfast was excellent.

10

Jennifer

16 Apr 2025

·

Stayed 2 nights

My visit was very short but the breakfast was delicious and the staff were wonderful

8

Carolyn

17 Apr 2025

·

Stayed 1 night

Just a one night stay driving through. Everyone was courteous and the room was clean and comfortable. My only negatives were the body wash dispenser was empty in the shower, and there wasn’t anyone at the omelette bar to make the omelette when we were at breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $140	4 $185	5 $148	6 $179	7 $179
8 $116	9 $107	10 $107	11 $107	12 $107	13 $107	14 $107
15 $107	16 $153	17 $157	18 $107	19 $107	20 $107	21 $107
22 $107	23 $107	24 $107	25 $107	26 $107	27 $107	28 $107
29 $107	30 $107

Su	Mo	Tu	We	Th	Fr	Sa
		1 $129	2 $119	3 $107	4 $172	5 $107
6 $107	7 $124	8 $120	9 $108	10 $107	11 $107	12 $107
13 $99	14 $99	15 $100	16 $100	17 $99	18 $99	19 $99
20 $99	21 $100	22 $100	23 $99	24 $99	25 $99	26 $99
27 $99	28 $99	29 $99	30 $99	31 $99

Hyatt House Provo/Pleasant Grove

Prices for Hyatt House Provo/Pleasant Grove

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed with Sofa Bed

Studio Suite, 1 King Bed with Sofa Bed, Accessible (Adapted Shower)

Standard Room, 2 Queen Beds, Bathtub

Studio Suite, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Studio Suite (2 Queenbed & 1 Sofabed)

Room, 1 King Bed (Adapted Shower)

Executive Suite, 1 Bedroom (Speciality)

Suite, 1 Bedroom

Room, 1 King Bed (Den)

Suite, 1 Bedroom, Accessible, Bathtub (Speciality)

Room, 2 Queen Beds (Den)

Guest reviews of Hyatt House Provo/Pleasant Grove

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt House Provo/Pleasant Grove

Prices for upcoming dates