Name: Eleven E Motel
Address: 3500 W Market Street, Johnson City, Tennessee, United States of America, Johnson City, Tennessee, US
Price range: $42–$53 per night
Rating: 4.8

What guests think

Across reviews of Eleven E Motel, guests report serious cleanliness and service problems, including pest infestations and reservations not being honored, while a few note low prices or friendly staff, resulting in negative impressions and some guests leaving without staying.

Multiple reviews describe roaches, bed bugs, mold, strong chemical odors, and broken fixtures and linens. Several accounts mention a rough, unsafe atmosphere, with late night disturbances and reports of loitering or suspected drug activity. Expect a very basic, low cost stay with significant risks to comfort and reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

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Cleanliness

Many guests report severe cleanliness and maintenance issues, including roaches, bed bugs, mold, stained or unchanged linens, strong chemical smells, and damaged bathrooms or fixtures.

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2

Pam

Oct 9, 2025

·

Stayed 1 night

Ive never been in such a filthy place. There was hair balls on the walls of the shower, the walls were in dire need of a paint job, the door knob to the bathroom nearly fell off when i turned it, there was more than one hole in the walls, the bathroom mirror was taped to the wall, and the shower curtain was disgusting at best. I could go on, but i think you get my drift. YUCK!

2

Michael

Sep 17, 2023

·

Stayed 1 night

From the time I arrived and they tried to double the price for the room, it went down hill. BUGS everywhere. Smoke detector hanging from the walls, stained sheets and BUGS IN the BED.

2

Brandy

Mar 6, 2024

·

Stayed 1 night

Roaches everywhere!!

2

Miranda

Jun 12, 2024

·

Stayed 7 nights

The room smelled terrible and cockroaches were everywhere. No knob on the shower, extremely bad infestation of bed bugs.

2

Suzanne

May 2, 2024

·

Stayed 1 night

The health department should close this hotel down. There were lots of cockroaches. I couldn’t stay the night. I left and stayed at another hotel.

2

Debbie

Sep 29, 2024

·

Stayed 1 night

There was mold on the walls and bugs in the bathroom. Paint was peeling off the walls and there was scribbling all over the door. There were drug dealers in the parking lot and people running around screaming. We couldn’t stay there and it was after the hurricane and there were no rooms anywhere. We had to drive until 4 am. It was horrible. Don’t ever let anyone else stay there

2

Kimberly

Mar 14, 2024

·

Stayed 2 nights

There wasn't any thing my daughter or I liked & if it wasn't for my money being non refundable we wouldn't of stayed at all. The rooms nothing like the pictures & it was full of cockroaches. I wouldn't recommend this place to anyone Also I rented a sweet & that was advertise & we got a regular room.

2

Thomas

Nov 17, 2025

·

Stayed 4 nights

Got eaten up with bed bugs. Kept itching while I was in there for four days and wasn’t sure until I saw my welps that formed on the last day. I got home and my wife took pictures and said they were definitely bed bugs. She’s worked in hotels for years and has seen them countless times. I guess you get what you pay for. Rooms were cheap while others were very high.

2

Andrew

Sep 22, 2024

·

Stayed 2 nights

Floors are sticky, electrical outlets spark when plugging stuff into them, bathrooms nasty and small, roaches hide when you turn lights on

2

Robert

Oct 16, 2024

·

Stayed 1 night

I don’t know why Expedia would have this place listed. You walk in and get knocked out with the smell of Pinesol. Black mold in the bathroom. Bedbugs everywhere. Dead bedbugs smeared on the rotting mattress. No heat. Manager asked me if I would take him to WalMart to buy a space heater. I could go on but I think I made my point. It was a cold and rainy night. I thought about sleeping in my truck.Deposit for the key. I didn’t as much sit down in the place. Left my key on the table and left

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Rooms

Rooms are very dated, with multiple reports of broken locks, missing or damaged furnishings, electrical issues, and lack of heat. A few guests found the rooms comfortable.

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2

Pat

Sep 22, 2024

·

Stayed 2 nights

The place needs to be condemned. Bad part of town. Shady people not safe. Tv didn’t work, bathroom floor was rotted out. Dresser drawers missing. Mattresses were very old and had bugs. Expedia should not even list this place. Didn’t stay the 2nd night and no refund? Would not recommend this place!

10

Eddie

May 2, 2025

·

Stayed 1 night

I noticed several young people arguing...they may have been drinking or using something. The lock on my door couldn't be locked from the inside.Someone had used som air freshener rather than cleaning and my husbajnd has asthma. i decided not to stay. I booked thru Experian or similar and they had no record of my reservation.

2

Michael

Sep 17, 2023

·

Stayed 1 night

From the time I arrived and they tried to double the price for the room, it went down hill. BUGS everywhere. Smoke detector hanging from the walls, stained sheets and BUGS IN the BED.

10

Amy

Mar 25, 2025

·

Stayed 1 night

Nice clean place to stay

2

Dawn

Apr 17, 2023

·

Stayed 1 night

IT was a DUMP! Sheets looked like they were 50 yrs old. Torn, stained, cig burns. No towels in room, i wasnt even given a washcloth. I had to carry my towels in my car to my room. Holes in the wall. Dirty, vulgar spray pained and marker pictures on the wall. Vulgarity words on the wall. Chair, which was some old office chair was ripped and torn up. The curtains were falling off the wall, but at least i HAD curtains. Some units had paper taped up! The only thing that worked was the heating/air. It was the most disgusting place i have ever been in. I should have known when they took my credit card, the first thing he said was, "No refunds." I have stayed in the worst third world countries and have had better accomedations with dirt floors! It's a flop house. i wouldn't keep my dog there.

2

Andrew

Sep 22, 2024

·

Stayed 2 nights

Floors are sticky, electrical outlets spark when plugging stuff into them, bathrooms nasty and small, roaches hide when you turn lights on

2

Rene

Sep 17, 2023

·

Stayed 1 night

Horrible room

8

Amanda

Feb 1, 2022

·

Stayed 2 nights

It was comfortable and folks were kind a lot out dated and could have been cleaner.

2

Richie

Jun 1, 2024

·

Stayed 2 nights

Really run down

2

Robert

Oct 16, 2024

·

Stayed 1 night

I don’t know why Expedia would have this place listed. You walk in and get knocked out with the smell of Pinesol. Black mold in the bathroom. Bedbugs everywhere. Dead bedbugs smeared on the rotting mattress. No heat. Manager asked me if I would take him to WalMart to buy a space heater. I could go on but I think I made my point. It was a cold and rainy night. I thought about sleeping in my truck.Deposit for the key. I didn’t as much sit down in the place. Left my key on the table and left

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Service

Complaints repeatedly cite reservations not being honored, being turned away at check in, closed or unresponsive office, demands for cash or extra money, and rude interactions; a few guests mentioned friendly staff.

Related guest reviews

2

brandon

Oct 9, 2023

·

Stayed 2 nights

They gave my room away, I called earlier in the day to tell them I was arriving at 1130pm. They told me when I got there that they didn’t have my reservation anymore because they take people who just show up, so it’s a first come first serve even if you make reservation.

2

Maria

Jun 25, 2023

·

Stayed 1 night

There turn us away after we book

2

Chris

Feb 25, 2026

·

Stayed 1 night

The manager would not honor you Hotels.com $$ and we insisted that we pay cash, we only had a card. then eh insisted that we inspect the rooms before we paid. We would have gone else where but it was late we had two children in tow. I have photos of the room that will disgust you

2

Anissa

Mar 18, 2024

·

Stayed 2 nights

I reserved a room for 2 days and when I get there to check in, there is no vacancies!! I drove 16 hours only to get disrespected At least calling and say hey are you still coming might have been the right MOVE.

2

Charles

Sep 13, 2024

·

Stayed 1 night

Hotel did not accept the reservation. Wanted more money.

10

Michael

Sep 1, 2024

·

Stayed 1 night

Friendly staff

2

Robert

Oct 23, 2025

·

Stayed 1 night

We got to the motel and they wouldn't answer the phone the office was closed and we finally got ahold of someone we were turned away we had to get a room down the road

2

Jesse

Mar 30, 2024

·

Stayed 1 night

Very hateful and made me pay again instead of accepting reserve ation

2

Sonny

Sep 10, 2022

·

Stayed 3 nights

I told and showed them i had a booking and i was checking in. The blew me off and said they are full. I book a 3 or 4 days beforehand. But, he didn't care.

2

Kela

Nov 19, 2023

·

Stayed 1 night

THIS HOTEL NO LONGER HONORS YOUR BOOKINGS! THIS IS THE SECOND TIME I'VE HAD AN ISSUE WITH BOOKING SAID HOTEL ON YOUR WEBSITE. THEY HAVE ASKED YOU ALL REPEATEDLY TO TAKE THEM OFF AND YOU WON'T!! Please pick this you should really fix this issue

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Location

Several reviews describe a rough or unsafe area with arguing or screaming outside and reports of loitering or suspected drug dealing.

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2

Pat

Sep 22, 2024

·

Stayed 2 nights

The place needs to be condemned. Bad part of town. Shady people not safe. Tv didn’t work, bathroom floor was rotted out. Dresser drawers missing. Mattresses were very old and had bugs. Expedia should not even list this place. Didn’t stay the 2nd night and no refund? Would not recommend this place!

10

Eddie

May 2, 2025

·

Stayed 1 night

I noticed several young people arguing...they may have been drinking or using something. The lock on my door couldn't be locked from the inside.Someone had used som air freshener rather than cleaning and my husbajnd has asthma. i decided not to stay. I booked thru Experian or similar and they had no record of my reservation.

2

Jonathan

Jun 17, 2024

·

Stayed 1 night

Complete dump, unsafe, dirty. I went somewhere else. Not recommended.

2

Debbie

Sep 29, 2024

·

Stayed 1 night

There was mold on the walls and bugs in the bathroom. Paint was peeling off the walls and there was scribbling all over the door. There were drug dealers in the parking lot and people running around screaming. We couldn’t stay there and it was after the hurricane and there were no rooms anywhere. We had to drive until 4 am. It was horrible. Don’t ever let anyone else stay there

2

Robert

Nov 13, 2023

·

Stayed 1 night

I did not even check in. I pulled up and it was terrible, dirty, and unsafe.

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Dining

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Month	Average price
January	$43
February	$42
March	$40
April	$39
May	$37
June	$37
July	$39
August	$43
September	$56
October	$49
November	$43
December	$42

Su	Mo	Tu	We	Th	Fr	Sa
				1 $45	2 $45	3 $45
4 $45	5 $45	6 $45	7 $45	8 $45	9 $45	10 $45
11 $45	12 $45	13 $45	14 $45	15 $45	16 $45	17 $52
18 $52	19 $52	20 $52	21 $53	22 $53	23 $52	24 $53
25 $52	26 $52	27 $52	28 $52	29 $52	30 $52	31 $52

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $45	22 $45	23 $45	24 $45	25 $45	26 $42
27 $45	28 $45	29 $45	30 $45

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Comfort Suite, 1 King Bed

Comfort Suite, 1 Double Bed

Standard Room, 1 Double Bed

Comfort Suite, 1 Queen Bed

Standard Room, 1 Queen Bed

Basic Single Room, Accessible

Comfort Suite, 2 Double Beds

Elite Suite, 2 Double Beds

Standard Room, 2 Double Beds

Guest reviews

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Eleven E Motel

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Prices for upcoming dates