Name: Sycuan Casino Resort
Address: 5469 Casino Way, El Cajon, California, United States of America, El Cajon, California, US
Price range: US$76–US$293 per night
Rating: 9.03

What guests think

At Sycuan Casino Resort, guests frequently praise the clean, modern, spacious rooms and friendly staff, and many enjoy the adults-only pool and lazy river, on-site dining, and free valet, though the casino's smoke and remote setting divide opinions.

Repeated drawbacks include occasional pool closures or early hours and inconsistent poolside service, along with restaurant closures or limited menus on some days. Several reviews also note missing in-room coffee makers or microwaves, hard mattresses or noisy AC, and housekeeping only on request. Overall, expect a clean, lively adults-only resort experience with strong amenities and some operational inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The adults-only pool complex with a lazy river is a standout, the spa earns praise, and free valet parking is appreciated. Guests also report occasional pool closures or early hours and limited poolside service.

Related guest reviews

4

tina

18 Jul 2025

·

Stayed 2 nights

This was my first time going, exited for months. I dont gamble, i love the pool and is why i rented amd for my friend bday to spend by the pool, but they, without notice, closed the pool at 2pm, when we arrived at 11:00am. We had all day that day with nothing to do, an had to leave the next day.

8

Tenaya

20 May 2025

·

Stayed 1 night

Our room was wonderful. Staff at check in seemed less than excited to check us in. Restaurant staff was not the friendliest. Pool was mostly closed when we were there even though website said it was open and I called beforehand and was told it was open. Only a small portion was open while the rest of the pool was being worked on. There weren’t enough lounge chairs but the pool attendant helped us grab some. It was noisy from construction and no open bar.

10

Diana

2 Sept 2025

·

Stayed 1 night

The pool area is the best I’ve ever seen

10

Eva Marian

28 Sept 2025

·

Stayed 2 nights

Pool was relaxing especially the lazy river pool i super love it. Clean and comfortable room. Tons of slot machines to play. I'll recommend it 👌

8

Karin

7 Sept 2025

·

Stayed 1 night

Hotel rooms are very nice, when checking in try for a room without the facilities view. The Spa was beautiful, we had 2 facials and 2 massages and everyone came out very pleased. We had dinner at the Steakhouse and the food was fantastic along with the vibe and service. Pool area was very nice, lots of lounge chairs. Could have used more servers to reduce wait times, however the server we had was great. Only negative was the wines selection low shelf offerings at top shelf prices. Get a mixed drink instead.

8

Eduardo

5 Jun 2025

·

Stayed 1 night

Pool was closed due to a special event

10

Lua

24 Nov 2024

·

Stayed 2 nights

Friendly staff, free valet, and fast check-in. From beginning to end, Sycuan was amazing. Our room was huge, and very comfortable. I can’t wait to go back!!

10

Connie

24 Jan 2025

·

Stayed 1 night

I’ve stayed here several times and each time is consistently wonderful! The grounds are immaculate, the room spacious, clean and comfortable. There’s lots of parking and EV chargers.

10

james

29 Jul 2025

·

Stayed 2 nights

Everyone was so helpful. The pool and lazy river is amazing. We will stay again

10

Pam

18 Jun 2025

·

Stayed 2 nights

Fabulous stay cation. Mid week pools and lazy river were very relaxing. Only one downside midweek was not all restaurants were open. Will definitely recommend and return. Nice that only 21+ are allowed on premises.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is widely praised across rooms and public areas. A few reviews cite missed housekeeping, smoke-tinged linens, or isolated pest/bite issues.

Related guest reviews

6

Jael

22 Sept 2025

·

Stayed 2 nights

Towels smelled like cigarettes, housekeeper didn't came to make out bed. Didnt receive $25 credit

2

Shana

22 Jun 2025

·

Stayed 1 night

I stayed at Sycuan and unfortunately encountered a bed bug issue during my visit. I immediately reported it to the staff, but their response was disappointing. They were dismissive and offered little to no support in resolving the situation. There was a lack of urgency, accountability, and empathy for the discomfort and inconvenience this caused. I expected better hygiene standards and customer service. I would not recommend staying here until they address their pest control and improve how they handle guest concerns. No discount or refund was offered for the price of my stay.

10

Tom

26 May 2025

·

Stayed 2 nights

Clean and well maintained. Staff was very responsive and pleasant.

8

Ada

5 Mar 2025

·

Stayed 4 nights

My bathroom floor and shower were “hairy”…..a chunk of hair on the floor and several pubic hairs in the shower.

10

William

30 Jul 2025

·

Stayed 1 night

Very clean and comfortable room. Very polite and professional staff.

10

Jorge

18 Jun 2025

·

Stayed 1 night

Very clean and friendly staff!

10

Renee

11 Dec 2025

·

Stayed 1 night

Extremely clean. Spacious rooms

6

Dora

23 Jun 2025

·

Stayed 1 night

Woke up with bug bites all over body.

10

Leslie

13 Sept 2025

·

Stayed 1 night

Nice clean rooms.

10

Albert

4 Nov 2025

·

Stayed 1 night

Very clean room and service was excellent

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and often feature balconies with mountain views and large showers. Common drawbacks include no in-room coffee maker or microwave, occasional maintenance or noise issues, hard mattresses, and sporadic TV/AC problems.

Related guest reviews

8

Dava

4 Oct 2025

·

Stayed 2 nights

We were lucky enough to get a 12 floor room with a balcony. It was great to have the small outdoor space, mountains are beautiful slight lazy river view. Room was excellent it had high vaulted ceilings, which gave it a roomie appearance. The staff was friendly, attentive, excellent. Room was clean comfortable. The only thing missing was a microwave.

10

Felipe

12 Jun 2025

·

Stayed 2 nights

Loved my room the view the L shaped balcony

6

Jose

29 Mar 2025

·

Stayed 2 nights

I disliked the shower head no pressure. The bed mattress and pillows were extremely hard. My husband and I had severe back pain and neck soreness couldn’t wait to go home .

8

Diane

3 Jul 2025

·

Stayed 2 nights

Room nice but no coffee maker which is very rare. Casino was nice.

10

John

9 Aug 2025

·

Stayed 3 nights

The rooms were large for a king size bed. The shower was room for two and very high end. Checking in and out was easy. The restaurants were close by the elevators with great food and many types of food. Also lazy river and pools. The price was very good. Tip for a day trip go Mondays $200 for a cabana and six entry’s to the lazy river and pool area 9am to 8pm.

10

Christine

26 Dec 2025

·

Stayed 2 nights

Loved our stay at Sycuan. We had a great room with a great view. Clean and spacious room. Staff was friendly. We will definitely be back.

8

Luisa

21 Nov 2024

·

Stayed 1 night

Our stay is good, clean room but there is no microwave. Jacuzzi is out of order or down from maintenance and makes us little disappointed.

10

Sandra

27 Sept 2025

·

Stayed 1 night

Great room missed coffee make though. Comfortable beds, nice shower, plenty room, nice view, spacious bathroom. Friendly staff helpful.

10

Christopher

10 Mar 2025

·

Stayed 2 nights

Great property with lots of gaming and food options! Room very nice with excellent views! Only negative was the water pressure and hotness of water in the shower.

8

Hilda

3 Jul 2025

·

Stayed 1 night

Room were very clean nice view of the pool All good.excep one the balcony door was broken didn't lock!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and accommodating, with occasional upgrades and helpful valet. However, several reviews report rude or unresponsive interactions, poor poolside service, check-in or reservation issues, and inconsistent communication about benefits or problem resolution.

Related guest reviews

8

Manuel

29 Jul 2025

·

Stayed 2 nights

The staff keeps being the main issue. Most are great but there are a few bad apples. Bartdenders being slow. People behind the bar doong nothing and not helping. But the ones actually doing their jog are awesome

10

Taylor

22 Dec 2025

·

Stayed 1 night

Great customer service as always

10

Albert

14 Nov 2025

·

Stayed 1 night

Very nice room and Check in lady was very nice.

6

Fabianna

6 Aug 2025

·

Stayed 1 night

Hotel rooms are clean. Staff in hotel, casino and restaurants are top notch. The pool staff is a whole other story. The staff at the pool are awful. They are pretty much non existent. Had to wave them down multiple times for our drink order. They all have attitudes like we were such an inconvenience. Same experience I had last month when I did a day pass. We would have spent a lot more money if they would have been around to take orders. It’s a shame cause the pool is so awesome and reggae sundays have a great vibe!

8

Lori

22 Oct 2025

·

Stayed 2 nights

The front desk told us they didn’t have our reservation nor did they have a room as they were fully booked. I made reservations months in advance and had confirmation of the reservation. It made no difference. We had to stay somewhere else. The casino was nice, spread out so that each area isn't too noisy.

6

Eden

5 Jan 2025

·

Stayed 1 night

Check in was not good. Our room wasn't ready for close to 2 hours after check in time. No apology was offered. The service in general was mediocre.

2

Jerika

17 Jul 2025

·

Stayed 3 nights

I stayed at Syucan Casino Resort and had a horrible experience. During my stay, a law enforcement chase ended on the property as I was trying to park my vehicle at the front entrance of the casino, and it was damaged by law enforcement as a result. I brought the matter to management, expecting at least a basic level of accountability or customer service. Instead, I was dismissed. They offered no assistance, no resolution, and no gesture of goodwill not even a willingness to discuss the situation beyond a cold “nothing we can do.” For a resort of this size, I expected far better. Accidents and incidents can happen, but how a business responds matters. Sadly, Syucan made it clear that once you’ve checked in, you’re on your own. I won’t be returning, and I urge others to think twice before booking here.

8

Ma. Bernardita

25 Nov 2024

·

Stayed 1 night

Very good hotel. VIP benefits was not discussed by the staff when I checked in. I have to ask for a $25 voucher for food and beverages that should have been disclosed upon check in. Room upgrade was not offered too.

10

Amanda

29 Aug 2025

·

Stayed 3 nights

At check in was upgraded to complementary balcony room since celebrating my birthday. Loved the free valet parking made it so easy to check in!! So many great things about staying here and it was a first time. #1) the spa was to die for absolutely loved it #2) jonathan at the pool was the best bartender so helpful and funny #3) the steakhouse was great and the service was amazing #4) housekeeping was so nice and sweet went out of her way to see if we needed anything else #5) clean clean clean, our room was cleaned great at all time the public restrooms were as well. Now some downsides #1) THE DOOR!! to get in the room was ridiculous had to swipe the room key 5-10 times everytime and had to yank the door hand hard to get in #2) the service poolside was not the best felt like we were constantly skipped over or ignored but jonathan made up for it at the actual pool bar #3) the food court style places to eat were not worth the price in my opinion. had the pizza and a breakfast sandwhich both were bleh would not order from either place again. But to finish on a good note i was there on my actual birthday and while gambling an employee came up to me with a birthday pin and wished me a happy birthday, deff made me feel special!

8

Estela

17 Oct 2025

·

Stayed 2 nights

Everything went well the only thing I had a problem was with the valet. He was rude when we asked for our vehicle.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Set in a remote valley with mountain views, it is a quiet adults-only getaway away from the city. Expect limited nearby alternatives, so most activities and dining are on property.

Related guest reviews

10

James

17 Jul 2025

·

Stayed 1 night

Big clean hotel in the middle of nowhere. Good getaway from big cities like San DIego

10

Sergio

25 Apr 2025

·

Stayed 1 night

Great access to golf courses near casino

10

Arthurlene

22 Sept 2025

·

Stayed 4 nights

Had travel a bit for other sorts of entertainment.. I didn't like the roads leading to the property ,I thought it was easier access.. enjoy the amenities while I was there

8

Darius

25 Feb 2025

·

Stayed 2 nights

Atmoshere was nice an amazing Mountain views, Peaceful

8

Erwin

12 Jun 2025

·

Stayed 4 nights

A little out of the way, but the rooms are large and clean. You need to request room service and then remind them again you are paying a resort fee, so you expect service. No coffee maker in the room, so Starbucks is your only recourse if you are not a road warrior traveling with a bodes and mini kettle.

8

Hermann

2 Feb 2025

·

Stayed 5 nights

It is an isolated area, but it is safe, quiet, and peaceful, which is all I need for a stay.

10

Arsalan

24 Dec 2024

·

Stayed 1 night

Awesome place nestled away from San Diego, not too far of a drive from the city and a very clean, comfortable hotel. Rooms are pretty new.

10

Mathew

26 Mar 2025

·

Stayed 1 night

Amazing location, great people all across the board, hotel staff goes above and beyond.

10

Carolyn

18 Dec 2024

·

Stayed 1 night

A beautiful gem hidden in the valley.

8

Bill

13 Aug 2025

·

Stayed 4 nights

Location

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Multiple on-site restaurants are praised for quality and variety, including the steakhouse and Viewpoint. Downsides include closures or limited menus on some days, staffing shortages leading to waits, and mixed experiences with food court options and poolside service; no room service.

Related guest reviews

10

Patricia

14 Nov 2025

·

Stayed 1 night

The hotel and rooms were very nice. Customer service was excellent. They gave us a balcony upgrade. We ate at Rank and File the food was really good. I would definitely come. back.

10

Jessica

4 Aug 2025

·

Stayed 2 nights

Very nice anniversary stay at Sycuan casino and resort. The atmosphere was amazing and the hotel rooms were super clean. A bit upset that the main two restaurants were closed Monday and Tuesday, but we still enjoyed the food at the pizza place and viewpoint cafe. The pool was nice and fun. Totally recommend. Will be staying again. 😁

10

Richard

25 Apr 2025

·

Stayed 3 nights

The rooms are very nice, modern, clean. My room had a balcony with a nice view of the mountains. Next time I would ask for view of golf course. The restaurant options are limited. There is a Mexican restaurant, which is just ok and a sportsbar restaurant. There is fine dining, which I didn't go to.

8

Karin

7 Sept 2025

·

Stayed 1 night

Hotel rooms are very nice, when checking in try for a room without the facilities view. The Spa was beautiful, we had 2 facials and 2 massages and everyone came out very pleased. We had dinner at the Steakhouse and the food was fantastic along with the vibe and service. Pool area was very nice, lots of lounge chairs. Could have used more servers to reduce wait times, however the server we had was great. Only negative was the wines selection low shelf offerings at top shelf prices. Get a mixed drink instead.

6

Sharon

4 Aug 2025

·

Stayed 3 nights

Resort was clean. Food options limited, some restaurants closed, long waits for tables. Lot of slots, paid below average based on my experiences. Never received room service during 3 days stayed there. Had to request clean towels. Excellent valet service. Cold water provided was a nice touch. Any coolers were searched. We only carried water.

10

Paula

3 Jul 2025

·

Stayed 2 nights

Overall our stay was great. Viewpoint Kitchen had great breakfast. We were bummed that the 2 restaurants we wanted to eat at for our anniversary were closed on Mondays and Tuesdays. But staff was very polite and inviting. Highly recommended. Make sure you plan your meals because there's no food places around the area. The only restaurants for food in the area are at the casino. There's a Starbucks there too.

10

Cheryl

20 Aug 2024

·

Stayed 4 nights

Great place to stay! The rooms are great! Dining options are varied from quick & easy to very fine dining. Many gaming options. Pool & lazy river.

10

Amanda

29 Aug 2025

·

Stayed 3 nights

At check in was upgraded to complementary balcony room since celebrating my birthday. Loved the free valet parking made it so easy to check in!! So many great things about staying here and it was a first time. #1) the spa was to die for absolutely loved it #2) jonathan at the pool was the best bartender so helpful and funny #3) the steakhouse was great and the service was amazing #4) housekeeping was so nice and sweet went out of her way to see if we needed anything else #5) clean clean clean, our room was cleaned great at all time the public restrooms were as well. Now some downsides #1) THE DOOR!! to get in the room was ridiculous had to swipe the room key 5-10 times everytime and had to yank the door hand hard to get in #2) the service poolside was not the best felt like we were constantly skipped over or ignored but jonathan made up for it at the actual pool bar #3) the food court style places to eat were not worth the price in my opinion. had the pizza and a breakfast sandwhich both were bleh would not order from either place again. But to finish on a good note i was there on my actual birthday and while gambling an employee came up to me with a birthday pin and wished me a happy birthday, deff made me feel special!

8

Enrique

3 Aug 2025

·

Stayed 2 nights

Stay was great. Love the variety of foods. Would recommend.

10

Kimberly

22 Jan 2025

·

Stayed 1 night

Sycuan has all your entertainment needs. A wide variety of food options is available.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$99
February	US$125
March	US$141
April	US$135
May	US$175
June	US$174
July	US$158
August	US$159
September	US$141
October	US$142
November	US$135
December	US$119

Su	Mo	Tu	We	Th	Fr	Sa
				1 $108	2	3 $293
4 $115	5 $79	6 $79	7 $85	8 $85	9 $212	10 $219
11 $130	12 $112	13 $84	14 $84	15 $76	16 $211	17 $226
18 $130	19 $89	20 $89	21 $90	22 $96	23 $203	24 $219
25 $130	26 $82	27 $83	28 $98	29 $92	30 $189	31 $209

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $121	21 $101	22 $94	23 $94	24	25	26
27 $121	28 $95	29 $95	30 $95

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Queen Beds (21 Or Older Only)

Deluxe Room, 1 King Bed (21 Or Older Only)

Signature Room, 1 King Bed (21 Or Older Only)

Premier Suite (21 Or Older Only)

Guest reviews

Superb

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sycuan Casino Resort

Have a question?

Considering this hotel for your El Cajon trip?

Prices for upcoming dates