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The Lakes Resort Cairns


Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Tour Desk

  • Tennis Courts

  • Garden

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Property description

Dip into one of the 4 outdoor pools or enjoy other recreational amenities, which include an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in ...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, The Lakes Resort Cairns is praised for multiple pool areas and a handy location near the airport and city, but feedback also notes inconsistent maintenance and limited reception support after hours.

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Facilities

Mixed

Cleanliness

Mixed

Location

Convenient

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8

Stephanie

IAN-logo

15 Dec 2025

·

Stayed 3 nights

Clean, comfortable and affordable
Clean, comfortable and affordable

2

Rina

EXP-logo

6 Nov 2025

·

Stayed 5 nights

The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.

2

Richard

IAN-logo

22 Sept 2025

·

Stayed 2 nights

The property is dated. It is not a 4 star resort. The signage out front is
The property is dated. It is not a 4 star resort. The signage out front is

6

Hilda

EXP-logo

9 Sept 2025

·

Stayed 4 nights

no elevator
no elevator

10

Gus

WTF-logo

16 Aug 2025

·

Stayed 7 nights

We had a family of 5 and stayed a week. Thoroughly enjoyed it. Spacious and very well appointed.
We had a family of 5 and stayed a week. Thoroughly enjoyed it. Spacious and very well appointed.

2 Greenslopes Street, Cairns, Queensland, Australia

Location

With a stay at The Lakes Resort Cairns in Cairns (Cairns North), you'll be a 1-minute drive from Cairns Esplanade and 5 minutes from Reef Fleet Terminal. This family-friendly hotel is 0.5 mi (0.8 km) from Rondo Theatre and 0.5 mi (0.9 km) from Centenary Lakes Botanic Gardens.

Rondo Theatre(0.4 Miles)

Centenary Lakes Botanic Gardens(0.4 Miles)

Tanks Arts Centre(0.5 Miles)

Red Arrow Walk(0.5 Miles)

Cairns Esplanade(0.6 Miles)

Cairns Botanic Gardens(0.7 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 17:00

Before 10:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site. However, parking is limited and height restrictions apply.


Check-in is from 2:00 PM to 5:00 PM, and check-out is by 10:00 AM. Late check-out is available for a fee, subject to availability.


The property features elevators and step-free entrances, making it accessible for guests with disabilities. Additional specific accessibility features are not detailed.


The hotel is located in Cairns North, just a 1-minute drive from Cairns Esplanade and 5 minutes from Reef Fleet Terminal. Nearby attractions include Rondo Theatre (0.5 mi), Centenary Lakes Botanic Gardens (0.5 mi), and Cairns Botanic Gardens (1.1 km).

Yes, the property features 4 outdoor swimming pools, including a seasonal outdoor pool. The operational hours are not specified.


Children are allowed at the property, and there is no mention of a minimum age for children to stay for free.


Cribs are available for a fee of AUD 10 per night, and rollaway beds are available for a fee of AUD 40 per night. Advance request or confirmation may be required for these.


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