Name: Cambria Hotel Plano - Richardson Garland
Address: 3605 Shire Blvd, Plano, Texas, United States of America, Plano, Texas, US
Price range: $87–$173 per night
Rating: 8.8

What guests think

At Cambria Hotel Plano - Richardson Garland, guests often praise the modern, comfortable rooms, overall cleanliness, helpful staff, and the walkable location with many nearby restaurants and shops, making it a convenient base for business or leisure trips.

Common frustrations include shared, limited parking (with small fees reported) and spotty Wi-Fi. Several reviews note thin walls and design quirks like sliding bathroom doors and half-glass showers that reduce privacy or let water escape. Breakfast is not complimentary and feedback ranges from okay to good, while the bar earns positive mentions. Expect a modern, good-value stay with a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The bar receives positive feedback, and the pool and gym are available, though the pool is sometimes cold or needs cleaning. Parking is shared with nearby businesses, often limited, and small parking charges are reported.

Related guest reviews

10

Tammy

Nov 17, 2025

·

Stayed 1 night

Yes, very pet friendly. Bar was stocked perfectly

10

Melissa

Jan 3, 2025

·

Stayed 1 night

Cambria hotel in Richardson was very clean, modern, convenient to restaurants, staff was amazing and very friendly. Only downside for us was that we booked a hotel with an indoor pool for swimming, but the pool did not seem heated. Other than that our stay was great! Would recommend!

10

Tamula

Aug 6, 2025

·

Stayed 5 nights

Enjoyed the breakfast buffet. The room was very nice. The walls are a bit thin. Enjoyed the pool. The staff were professional and friendly. Krystal checked us in. She did a great job. I would recommend it to friends and family.

6

Ashley

Jun 27, 2025

·

Stayed 3 nights

The parking is terrible! I had to park really far from the hotel because it shares parking space with some apartments. I vented my frustration regarding the parking and the lady that works nights blew my concerns off and basically told me too bad that I had to park far away. Maybe y’all should include when someone is booking that parking is a pain.

8

Mary

Apr 13, 2025

·

Stayed 1 night

Room was wonderful but the pool was a mess needed to be cleaned and it was not the Breakfast was nice need more variety of foods.and Breakfast was to high for what they offer..

10

Ruben

Jul 12, 2024

·

Stayed 3 nights

Everything is good! No complaints about the staying at but the only thing that I don’t see why they charge for parking since is not a private parking?

10

Angela

Feb 24, 2024

·

Stayed 3 nights

Great location, good gym, close to many restaurants and a 7-Eleven convenience store.

10

Richard

Nov 28, 2025

·

Stayed 2 nights

Chris the bartender and Hailey the receptionist were excellent and they were consummate professionals.

10

Crystal

Oct 19, 2025

·

Stayed 2 nights

Everything was great the main thing is the bed it’s sooooo comfortable we slept like babies! The only thing we don’t like is there’s hardly anywhere to park but other than that we had a great stay smelled fabulous was very clean will definitely be back!

8

Tanya

Sep 3, 2025

·

Stayed 2 nights

Shower pressure was almost non existent and the tub was very slick. Bed was good, suite was roomy and comfortable. Bar was a nice plus. Seemed like a very modern, clean place with great location

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Cleanliness

Many guests find rooms and common areas clean, with some praising housekeeping. However, there are recurring reports of missed cleaning, stained linens or towels, pests, and occasional bathroom odors.

Related guest reviews

8

Mackenzie

Oct 17, 2023

·

Stayed 2 nights

It was a nice hotel. We did have an issue with ants tho.

4

Faiz

Dec 27, 2025

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Stayed 2 nights

The check-in staff was really nice, however the bathroom was not clean. There were stains on the bathroom faucet as if water wasn’t wiped off and there’s feces stain on the toilet. Makes us feel like the room wasn’t cleaned thoroughly.

4

rodrigo

Jul 24, 2025

·

Stayed 4 nights

In my room every has not been cleaned! No change bath towel, no clean the garbage!! To bad housekeeping service

2

Edith

Oct 18, 2023

·

Stayed 1 night

I stepped on a cockroach and the only thing the staff could do was offer me a $7 voucher.

10

Tyeasha

Jul 2, 2025

·

Stayed 4 nights

This property was clean, the area was quiet, and the staff was very kind and nice. I would definitely stay here again.

4

Brianna

Mar 25, 2024

·

Stayed 1 night

We’ve stayed here once before and had a good experience. This time there was a sewage smell coming out of the shower drain that made the whole room smell if the bathroom door wasn’t shut. We had to put a wet towel over the drain and keep the ac on to blow the smell away. I asked the woman at the front desk if we could switch rooms and she said they were actually overbooked so that wasn’t an option. She said she would sent housekeeping over to check it out and they never came. We will most likely look at other options in the area for our next visit.

4

Natalie

Apr 14, 2024

·

Stayed 2 nights

Our sheets and comforter had blood on them when we got there and had to ask for new room. The main issue was our entire floor smelt like weed the entire stay. There was a group of people outside on the patio smoking weed and arguing til early hours in the morning. Non stop running up and down the halls and just extremely noisy when trying to sleep.

10

Hagop

Jun 17, 2023

·

This is a super nice place to stay. I am very picky and this is one of the most well kept hotels I’ve ever stayed in. The excellent housekeeping staff keeps the entire hotel inside and out very clean and orderly. They are always cleaning windows, floors, etc. We stayed there several days and we just enjoyed staying in the lobby bc it was so well maintained, as were all the other areas in this hotel, including very nice outdoor grounds/landscaping. Great location with lots of places to eat and a beautiful nature area nearby. Nice helpful staff. (Shoutout especially to Joanne😊). I recommend this place! Hope the present staff stays on👍

10

Luke

Dec 17, 2025

·

Stayed 1 night

Very nice and clean ! Great area !

10

LaRheta

Jun 19, 2025

·

Stayed 1 night

Very clean and nice. Will stay again. This is our 2nd time staying here.

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Rooms

Rooms are modern, spacious, and comfortable, with layouts and beds often praised. Downsides include thin walls, dim or faulty lighting and other maintenance issues, half-glass showers and sliding bathroom doors that reduce privacy, and repeatedly unreliable Wi-Fi.

Related guest reviews

6

MacKenzie

Oct 7, 2025

·

Stayed 1 night

This hotel is nicely designed, with contemporary styled rooms, but this place was NOISY...maybe due to the hardwood floors....thin walls, too. The patio could use some clean up, as well.

10

daniel

Aug 7, 2025

·

Stayed 2 nights

Bed was very comfortable and clean. The king room has a unique configuration with bed facing window and desk behind headboard. Very convenient set up for a work trip.

8

Connie

Aug 5, 2025

·

Stayed 3 nights

The Cambria was an obvious choice for us due to the location. There are many good food options nearby, as well as easy navigation. The hotel is newer and has nice rooms. Overall, well-appointed and pretty clean rooms with a comfortable temperature and bed. The service staff were super friendly and we loved "stealing" cookies at Happy Hour. 😊 Now for the not so good, the floors are shifting and buckling, so the lovely sliding doors (bathroom & closets) don't slide! We gave up on the closet. The glass bathroom door was wearing a groove in the tile in our 2nd floor room. It was very difficult to open and close. We had family visiting our room, and it was kinda awkward to watch them struggle with the door, then hear everything going on in there. Sometimes we just went down to the lobby restrooms for ease. Why can't hotels just use doors? The room is certainly large enough. I had to clean a full on oily arm print in the glass as it was less opaque right in the middle of the frosted bathroom door when we arrived. Lastly, if I go again, I would request a top floor room as every step above us sounded like thunder or cow stampede, and caused loud popping of doors & walls in our room at all times of the night & day (all 3 nights). I want to love it, fix the doors 😀

8

Michele

Mar 23, 2024

·

Stayed 3 nights

Bed was super comfortable. Liked the hardwood floors and decor. My only complaint is the lack of good lighting in the bathroom.

6

Pamela

Aug 2, 2025

·

Stayed 4 nights

This hotel is perfectly fine especially at the price point, but the wifi was basically nonexistent. In this day and age, consistent, reliable wifi is a baseline service.

6

Jerry

Sep 3, 2025

·

Stayed 1 night

My room was clean and pretty comfortable. The challenge was with the lighting. Most of the lights in my room did not work. It was disappointing, considering the price. I would expected a hotel of this caliber would tend to their maintenance more efficiently.

8

Pierre

May 28, 2024

·

Stayed 3 nights

The room was very nice and clean. But the WiFi didn’t work most of the time I was there for three days. And their TVs are dated, they are not smart TVs. You can’t connect to apps or cast to them. Valentina was very nice and helpful. Regional manager, not so much

10

Karen

Aug 21, 2025

·

Stayed 2 nights

Loved the lemon water and cookies. Room was nice with comfortable beds and pillows. I wasn’t crazy about the sliding frosted door into the bathroom and I didn’t like the shower not having a door. I liked not having carpet. Multiple restaurants within walking distance is great.

8

Craig

Jul 1, 2025

·

Stayed 1 night

Great stay. Only complaint was internet kept dropping. Really nice hotel!

8

Sameh

Aug 15, 2025

·

Stayed 1 night

All good and clean except the lights were dim in my room, great for spending quality time but not so good when trying to work on a laptop Also, didn’t find a Bible in the room, but the reason for 4 stars is the lighting

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Service

Service is frequently described as friendly and helpful, with several staff shout-outs. There are also recurring complaints about overbooking, billing or hold issues, slow responses, and occasional rudeness.

Related guest reviews

10

Susan

Apr 20, 2025

·

Stayed 3 nights

Lots of conveniences on sight. Staff was kind, helpful and showed real interest when you had a question or needed help

10

Lance

Sep 25, 2025

·

Stayed 4 nights

Exceptional staff! Always kind and helpful

4

Aaron

Nov 18, 2024

·

Stayed 1 night

Service is horrible. They overbook and if you arrive in the evening you won't get what you actually book. I had booked the king suite and when i got there the guy told me that in their system it had said it was a reg king. He said that it was all that was available cause they were fully booked. I called Hotels dot com and they said they talked to the hotel and they gave my room to someone else due to overbooking. Hotels dot come gave me other hotel options but the other hotel didnt accept the rewards. I didnt want any other hotel. I had picked cambria for sentimental reasons. Hotels dot come tried to offer me only $50 back for my booking. We settled for $75 but not the point. It was a special night and i didn't get the room i reserved. Talked to the peron in the morning about it and basically told there is nothing they could do now and that the manager wasnt there and that i wasn't going to be able to do anything about it basically. When i asked for corporate phoen number she told me she doesnt know it and that i can google it myself.

2

Jasmine

Aug 24, 2025

·

Stayed 2 nights

My experience at Cambria Richardson was terrible. Before I even arrived on Friday, I was already charged for my stay. Then, because I checked in late, they charged me again without my authorization, on top of holding two deposits. When I asked about it, the staff showed no concern and told me I would have to wait until checkout for the authorization hold to be released. The staff were rude and unhelpful, and the manager was condescending and unapologetic. At check-in, I was told my card would only be used for the deposit, but later learned that wasn’t true. The lack of transparency, professionalism, and courtesy from the staff was shocking. I do not recommend this hotel. Save yourself the stress and look elsewhere.

4

Maria

May 29, 2025

·

Stayed 2 nights

Property was clean, the BIG PROBLEM was that they cancelled one of our reservations without telling us. We had 3 rooms reserved and we were able to check in two rooms, not the 3rd one. The front desk stupid lady only said we are overbooked and we don’t have the 3rd room, no emails, messages or phone call was made to us. And what the frick do they expect us to do at midnight with kids in the car and no place to sleep, when the reservations were made and paid for. THAT IS NONHUMAN AND VERY IRRESPONSIBLE FROM THE HOTEL.

10

Elise

Apr 29, 2024

·

Stayed 3 nights

Let me first say my trip to Dallas started off rocky with flight delays and my rental car place running out of cars, not getting to the hotel until 1:30am and needing to be at my conference for 8am...so having great hotel stay really helped to turn my trip around. The Cambria Hotel staff was great! Ms.Tachon was the sweetest! She was so nice to me and attentive while I sat at bar eating after a long day. She gave me the perfect balance of attention, space and great customer service. Then I woke up the next morning for breakfast and Mr. Lawrence was pleasant, friendly, and he also had great customer service. Both Tachon and Lawrence left me with such a good impression of the hotel, that I plan on staying there again next year for my conference. The hotel was clean, nicely decorated, and the rest of the staff was pleasant as well.

10

Dana

Nov 16, 2025

·

Stayed 2 nights

The rooms were great. Staff friendly and easy to work with.

8

Fred

Aug 27, 2025

·

Stayed 1 night

Hotel was fine but have stayed there several times recently and each time the final price was different/more than what hotels.com states.

10

harshavardhan

Sep 5, 2025

·

Stayed 3 nights

Extremely satisfied with service and friendly staff.

4

Xiao bin

Jun 5, 2024

·

Stayed 2 nights

We stayed at this hotel for 2 nights,and when I came back home I found that my card was overcharged, I called the front desk and they responded that it was only charged once, but my card showed two different charges , and they said I could call the bank to dispute it, I also left a voicemail for their manager, and never got a response, I called hotel again the next day and got the same answer, finally I called my bank and got the money back , it was really frustrating and disappointing.

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Location

Convenient, walkable area with many restaurants and shops nearby and easy access to major roads; several guests feel safe. The shared lot can be busy, making parking harder to find and the area occasionally noisy.

Related guest reviews

10

LaRheta

Jun 12, 2025

·

Stayed 1 night

Love how you can walk to some restaurant's nearby. Very nice and clean. Best beds I have slept in at a hotel. We will be back!

10

Rick

Aug 12, 2024

·

Stayed 3 nights

Hotel is near a lot of areas and staff is very friendly! Thanks for the hospitality

10

Erika

Sep 13, 2025

·

Stayed 2 nights

Very good hotel. Great location for my needs.

10

Kenneth

Nov 14, 2025

·

Stayed 1 night

Everything was perfect. Room, Staff, Location

10

Javon

Apr 28, 2025

·

Stayed 3 nights

Great location, easy access to amenities.

10

Angela

Feb 24, 2024

·

Stayed 3 nights

Great location, good gym, close to many restaurants and a 7-Eleven convenience store.

10

Daniel J

May 23, 2025

·

Stayed 4 nights

Great location. Plenty of food in walking distance.

10

Arlene

Jul 26, 2025

·

Stayed 1 night

The parking is somewhat annoying because all of the dining options share the same parking lot

10

Janelle

Oct 1, 2023

·

Stayed 1 night

Quick stay but the hotel was super nice. Updated, clean, and close to tons of food in walking distance.

10

Tamara

Apr 21, 2025

·

Stayed 2 nights

Close to many things. Shopping just down the road. Safe area.

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Dining

On-site breakfast is available for a fee and ranges from okay to good, though some note limited variety or not-so-fresh fruit. The bar and lobby refreshments receive positive mentions.

Related guest reviews

10

Tammy

Nov 17, 2025

·

Stayed 1 night

Yes, very pet friendly. Bar was stocked perfectly

10

Janet

Mar 17, 2024

·

Stayed 1 night

The only thing bad is bar closed at 11 and they charge for breakfast. The amount you pay for the room breakfest should be free.

10

Tamula

Aug 6, 2025

·

Stayed 5 nights

Enjoyed the breakfast buffet. The room was very nice. The walls are a bit thin. Enjoyed the pool. The staff were professional and friendly. Krystal checked us in. She did a great job. I would recommend it to friends and family.

6

Laronda

Sep 28, 2025

·

Stayed 2 nights

Breakfast should be included, not an extra charge.

10

Richard

Aug 18, 2024

·

Stayed 1 night

CLEAN. Nicely furnished. Great breakfast. Great service. Great value for the moeny. Highly recommend

8

Ted

Dec 27, 2025

·

Stayed 2 nights

Breakfast was ok. Fruit didn’t look very fresh.

10

Sandra

Aug 31, 2025

·

Stayed 2 nights

Love this hotel. So convenient to so many options to eat at. The hotel has laundromat, breakfast buffet for a reasonable price 😋

10

Karen

Aug 21, 2025

·

Stayed 2 nights

Loved the lemon water and cookies. Room was nice with comfortable beds and pillows. I wasn’t crazy about the sliding frosted door into the bathroom and I didn’t like the shower not having a door. I liked not having carpet. Multiple restaurants within walking distance is great.

8

Tanya

Sep 3, 2025

·

Stayed 2 nights

Shower pressure was almost non existent and the tub was very slick. Bed was good, suite was roomy and comfortable. Bar was a nice plus. Seemed like a very modern, clean place with great location

10

Sherla

Sep 20, 2025

·

Stayed 1 night

So happy we stayed here when we were in Richardson for a wedding. We went ahead and book the premium suite and it was great. So spacious I love that the hotel was recently. I would upgrade to the bigger space if you are thinking about it. It’s right next-door to a really good coffee shop and you can get breakfast for 6.99 in the morning. I’ll be checking out more Cambria properties.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$84
February	$88
March	$91
April	$87
May	$88
June	$97
July	$93
August	$83
September	$85
October	$96
November	$88
December	$88

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $89	18 $94	19 $98
20 $89	21 $89	22 $96	23 $92	24 $88	25 $93	26 $93
27 $87	28 $90	29 $95	30 $96

Su	Mo	Tu	We	Th	Fr	Sa
				1 $98	2 $96	3 $97
4 $90	5 $90	6 $91	7 $90	8 $99	9 $162	10 $173
11 $90	12 $97	13 $97	14 $97	15 $90	16 $107	17 $108
18 $89	19 $91	20 $95	21 $95	22 $91	23 $104	24 $108
25 $88	26 $90	27 $95	28 $95	29 $91	30 $104	31 $104

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Premium Suite, 1 King Bed

Executive Room, 2 Queen Beds

Executive Room, 1 King Bed

Superior Suite, 1 King Bed with Sofa Bed

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Cambria Hotel Plano - Richardson Garland

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