Name: Embassy Suites By Hilton Chattanooga Downtown
Address: 345 Broad Street, Chattanooga Riverfront, Chattanooga, Tennessee, United States of America, Chattanooga, Hamilton County, US
Price range: $187–$645 per night
Rating: 9.43

What guests think

Travelers consistently praise Embassy Suites By Hilton Chattanooga Downtown for its friendly staff, clean modern rooms, generous complimentary breakfast, and central location near downtown attractions, with families also appreciating the indoor pool and evening drink perks.

A few guests reported issues such as room type or adjoining-room requests not being honored, delayed room readiness, occasional street noise, and breakfast limitations or temporary dining-area construction. Common areas, including the lobby bar and rooftop terrace, receive positive mentions. A reliable choice for leisure travelers and families seeking a comfortable base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently highlight the indoor pool, lobby bar, happy hour drink perks, and the rooftop terrace/deck. Valet parking is mentioned by several reviewers.

Related guest reviews

10

Jane

Nov 9, 2025

·

Stayed 1 night

Great place! Perfect location downtown. Kids loved the indoor pool and parents loved the happy hour!

10

Willis

Nov 24, 2025

·

Stayed 1 night

The breakfast could have had more fruit and yogurt options. The room was very clean. A veggie/fruit/cheese was in our room for our 10-year anniversary. Excellent touch! All the staff were very friendly. No issues with the valet service. Overall, excellent stay.

10

Nathan C.

Dec 1, 2025

·

Stayed 1 night

Amazing hotel in downtown Chattanooga. Loved the happy hour and the breakfast as well as the location.

10

Debora

Jan 6, 2026

·

Stayed 2 nights

We enjoyed everything about this hotel. The location was great for downtown activities. The pool was good for our 2 and 4 year olds. There was a variety of good breakfast selections.

10

Crystal

Oct 26, 2025

·

Stayed 1 night

Very clean nice hotel. Pool was great. Free breakfast was amazing. So many options. Hotel staff was very friendly.

8

Deborah

Dec 14, 2025

·

Stayed 1 night

New, clean hotel 1 block from the Aquarium. Our room was spacious and comfortable. Two things to keep in mind...valet parking only at $30 per night. There is a city parking garage 1 block away for $12 so we parked there to save money. There are other hotel options at a more reasonable rate close by.

10

Daphnia

Oct 29, 2025

·

Stayed 2 nights

Clean room. Comfortable beds. Great lobby and bar. Breakfast was excellent with plenty of options. Loved the omelet station. Loved the Terrace/Rooftop

10

Melody

Mar 6, 2026

·

Stayed 1 night

Our group of five ladies stayed here for a girls night and had the best time! The room was very clean and the staff were top notch. We first met Kevin at valet who was beyond fantastic! He was so genuinely cheerful and helpful; we were thrilled to encounter him several times during our stay. Lisa, the bartender, was a delight and served us all the tea about the drama on the rooftop, too! :) I wish I could remember all the other staff members who helped us during our stay because they were all wonderful! Stay at the Embassy Suites and say hello to Kevin!!

10

Melissa

Oct 15, 2025

·

Stayed 1 night

We enjoyed our recent stay at Embassy Suites, rooms stylish, comfortable, breakfast plentiful. The common areas were comfortable and very modern, love the terrace!

10

Kristin

Jan 4, 2026

·

Stayed 2 nights

We had a great stay and were very happy with our visit. The staff were excellent—everyone was very nice, welcoming, and helpful. Our room was clean and comfortable, and we had no issues at all during our stay. Breakfast was excellent; it was a little busy, but the food was good and well worth it. We also appreciated the drink tokens for happy hour, which was a nice extra touch. We even decided to stay an additional night, and the staff made that process easy and stress-free. We traveled with our dog, and it was a very pet-friendly experience—our dog enjoyed the stay too! Overall, we’re very happy and would definitely stay here again.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are repeatedly described as very clean and well maintained, with a modern feel.

Related guest reviews

10

Carol-Ann

Oct 26, 2025

·

Stayed 1 night

We’ve had MANY hotel stays and this was by far the best! Spacious, clean, quiet and near numerous restaurants. The staff was also kind and friendly.

10

Jeffrey

Oct 18, 2025

·

Stayed 1 night

Good cooked to order breakfast. Clean and new hotel. Friendly and responsive staff.

10

Christine

Sep 27, 2025

·

Stayed 1 night

Very nice clean hotel! Friendly staff!

10

jennifer

Jan 11, 2026

·

Stayed 1 night

Clean and quiet rooms

10

Crystal

Oct 26, 2025

·

Stayed 1 night

Very clean nice hotel. Pool was great. Free breakfast was amazing. So many options. Hotel staff was very friendly.

8

Deborah

Dec 14, 2025

·

Stayed 1 night

New, clean hotel 1 block from the Aquarium. Our room was spacious and comfortable. Two things to keep in mind...valet parking only at $30 per night. There is a city parking garage 1 block away for $12 so we parked there to save money. There are other hotel options at a more reasonable rate close by.

10

Melody

Mar 6, 2026

·

Stayed 1 night

Our group of five ladies stayed here for a girls night and had the best time! The room was very clean and the staff were top notch. We first met Kevin at valet who was beyond fantastic! He was so genuinely cheerful and helpful; we were thrilled to encounter him several times during our stay. Lisa, the bartender, was a delight and served us all the tea about the drama on the rooftop, too! :) I wish I could remember all the other staff members who helped us during our stay because they were all wonderful! Stay at the Embassy Suites and say hello to Kevin!!

6

Ronald

Oct 12, 2025

·

Stayed 2 nights

Room was clean and up to date

10

BRANDY

Dec 9, 2025

·

Stayed 1 night

The room was pristine. From the valet service to check out, everyone was attentive and friendly.

10

Daniel

Dec 9, 2025

·

Stayed 1 night

Room is clean and food is delirious for the price. Definitely coming back there again

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AI-generated summary based on recent guest reviews

Rooms

Suites are often spacious, comfortable, and modern; several guests praised the beds. However, a few noted street noise, cramped layouts, or receiving a different room type than reserved.

Related guest reviews

4

Vanessa

Mar 15, 2026

·

Stayed 1 night

Booked a one bedroom, but was put in a studio. The reason we chose this hotel was the one bedroom king suite, so I am not happy that we were put in a smaller room. Asked for a manager and never heard from anyone. We visit Chattanooga frequently and will not be back to this hotel, as the customer service is non-existent. Not sure why they bother with the text to check in after arrival, if nothing comes of what you tell them.

10

Carol-Ann

Oct 26, 2025

·

Stayed 1 night

We’ve had MANY hotel stays and this was by far the best! Spacious, clean, quiet and near numerous restaurants. The staff was also kind and friendly.

8

Scott

Jan 2, 2026

·

Stayed 1 night

Good location. Loud street noise weekends from locals with cars customized to create noise. Suggest getting an interior facing room.

10

jennifer

Jan 11, 2026

·

Stayed 1 night

Clean and quiet rooms

10

Nicole

Feb 2, 2026

·

Stayed 2 nights

Despite the bone chillingly cold temperatures, we had a great time on our girl's trip and thoroughly enjoyed the Embassy Suites. The location was ideal. The staff were great especially the manager, Brenden, who was friendly, helpful, and made us laugh while making us silly moms feel more at home than most hotels do. The beds were comfortable and the shower was on point. There was construction on the dining area and restaurant so we did have a makeshift breakfast setup in a conference room. Not ideal but somehow added to the homey vibe, like we were all family. We will be back when it is warm and all construction is complete!

8

Deborah

Dec 14, 2025

·

Stayed 1 night

New, clean hotel 1 block from the Aquarium. Our room was spacious and comfortable. Two things to keep in mind...valet parking only at $30 per night. There is a city parking garage 1 block away for $12 so we parked there to save money. There are other hotel options at a more reasonable rate close by.

10

Daphnia

Oct 29, 2025

·

Stayed 2 nights

Clean room. Comfortable beds. Great lobby and bar. Breakfast was excellent with plenty of options. Loved the omelet station. Loved the Terrace/Rooftop

10

Sandra

Nov 28, 2025

·

Stayed 1 night

Great location. Spacious room. Enjoyed the free breakfast. Lots of options.

10

Jose

Nov 3, 2025

·

Stayed 2 nights

Brand new hotel. The living room with a couch is always such a great bonus, whether you bring your kids or find yourself in the doghouse :)

10

Carmen

Oct 9, 2025

·

Stayed 3 nights

The hotel is very comfortable, accommodating and has friendly staff. The interior was updated and modern. The room was a little cramped and had lots of doors that were in the way, but definitely comfortable. The only issue I had was asking for pool towels one night. The person at the front desk was snippy with me and we didn't get towels for an hour and a half. Otherwise, it was a great 3 days! The breakfast is great - so many choices and the dining room is beautiful.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, welcoming, and helpful across valet, front desk, bar, and breakfast teams. Some guests experienced issues with room readiness, special requests, or follow-up from management.

Related guest reviews

4

Vanessa

Mar 15, 2026

·

Stayed 1 night

Booked a one bedroom, but was put in a studio. The reason we chose this hotel was the one bedroom king suite, so I am not happy that we were put in a smaller room. Asked for a manager and never heard from anyone. We visit Chattanooga frequently and will not be back to this hotel, as the customer service is non-existent. Not sure why they bother with the text to check in after arrival, if nothing comes of what you tell them.

6

Carlos

Nov 26, 2025

·

Stayed 1 night

I only had one problem, my room wasn't ready at check-in time, I had to wait with my family and my pet for over two hours.

10

Steven

Dec 14, 2025

·

Stayed 1 night

The staff was friendly and welcoming from valet, front desk, bar tenders, and the breakfast crew. The hotel and rom wee as expected which is all let’s delightful. Jason E. stood out at check-in and every time we walked into the building.

10

Peggy

Sep 29, 2025

·

Stayed 3 nights

Front desk host - name starts with “Az” - gentleman was awesome. Remembered by name and situation.

10

Melody

Mar 6, 2026

·

Stayed 1 night

Our group of five ladies stayed here for a girls night and had the best time! The room was very clean and the staff were top notch. We first met Kevin at valet who was beyond fantastic! He was so genuinely cheerful and helpful; we were thrilled to encounter him several times during our stay. Lisa, the bartender, was a delight and served us all the tea about the drama on the rooftop, too! :) I wish I could remember all the other staff members who helped us during our stay because they were all wonderful! Stay at the Embassy Suites and say hello to Kevin!!

10

BRANDY

Dec 9, 2025

·

Stayed 1 night

The room was pristine. From the valet service to check out, everyone was attentive and friendly.

10

Darby

Jan 12, 2026

·

Stayed 1 night

Great Staff! Very Helpful.

10

Jawan

Oct 20, 2025

·

Stayed 3 nights

Mark was great at check in. All of the staff including valet were great!! Loved the location!

6

Courtney

Nov 9, 2025

·

Stayed 1 night

The staff and facilities and location were great! However, I requested conjoined rooms weeks in advance and we didn’t get that. It was a little difficult to navigate all of our kids with locking rooms across the hall from each other. We would stay again if this was no longer an issue.

10

Kristin

Jan 4, 2026

·

Stayed 2 nights

We had a great stay and were very happy with our visit. The staff were excellent—everyone was very nice, welcoming, and helpful. Our room was clean and comfortable, and we had no issues at all during our stay. Breakfast was excellent; it was a little busy, but the food was good and well worth it. We also appreciated the drink tokens for happy hour, which was a nice extra touch. We even decided to stay an additional night, and the staff made that process easy and stress-free. We traveled with our dog, and it was a very pet-friendly experience—our dog enjoyed the stay too! Overall, we’re very happy and would definitely stay here again.

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AI-generated summary based on recent guest reviews

Location

Central downtown location near the aquarium and riverfront draws consistent praise, with easy access to restaurants and activities. A few mentioned weekend street noise.

Related guest reviews

10

Terrence

Nov 11, 2025

·

Stayed 1 night

Great hotel in downtown at a reasonable price

10

Carol-Ann

Oct 26, 2025

·

Stayed 1 night

We’ve had MANY hotel stays and this was by far the best! Spacious, clean, quiet and near numerous restaurants. The staff was also kind and friendly.

8

Scott

Jan 2, 2026

·

Stayed 1 night

Good location. Loud street noise weekends from locals with cars customized to create noise. Suggest getting an interior facing room.

10

Nathan C.

Dec 1, 2025

·

Stayed 1 night

Amazing hotel in downtown Chattanooga. Loved the happy hour and the breakfast as well as the location.

10

Nicole

Feb 2, 2026

·

Stayed 2 nights

Despite the bone chillingly cold temperatures, we had a great time on our girl's trip and thoroughly enjoyed the Embassy Suites. The location was ideal. The staff were great especially the manager, Brenden, who was friendly, helpful, and made us laugh while making us silly moms feel more at home than most hotels do. The beds were comfortable and the shower was on point. There was construction on the dining area and restaurant so we did have a makeshift breakfast setup in a conference room. Not ideal but somehow added to the homey vibe, like we were all family. We will be back when it is warm and all construction is complete!

8

Deborah

Dec 14, 2025

·

Stayed 1 night

New, clean hotel 1 block from the Aquarium. Our room was spacious and comfortable. Two things to keep in mind...valet parking only at $30 per night. There is a city parking garage 1 block away for $12 so we parked there to save money. There are other hotel options at a more reasonable rate close by.

10

Sandra

Nov 28, 2025

·

Stayed 1 night

Great location. Spacious room. Enjoyed the free breakfast. Lots of options.

10

Dean

Sep 24, 2025

·

Stayed 1 night

Great new property! Wonderful staff and location. We will definitely stay here in the future when visiting Chattanooga.

10

Jawan

Oct 20, 2025

·

Stayed 3 nights

Mark was great at check in. All of the staff including valet were great!! Loved the location!

10

John

Sep 21, 2025

·

Stayed 1 night

Excellent hotel in the heart of the riverfront district. The hotel is perfect and the neighborhood is wonderful. Downtown Chattanooga is clean and safe. There are families of visitors everywhere. The rooftop deck and dining area are fantastic.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety and quality, including cooked to order items like omelets; the area can get busy. A few reviews noted limited options at times or a temporary conference room setup, while evening drink tokens were appreciated.

Related guest reviews

10

Lori

Dec 23, 2025

·

Stayed 2 nights

The breakfast was great! I love the eggs, lots of bacon, potatoes, fresh fruit, make your own waffles, oatmeal....

10

Debora

Jan 6, 2026

·

Stayed 2 nights

We enjoyed everything about this hotel. The location was great for downtown activities. The pool was good for our 2 and 4 year olds. There was a variety of good breakfast selections.

8

Tom

Dec 23, 2025

·

Stayed 1 night

There were plenty of options--bacon, eggs, sausage, fresh fruit, waffles

10

Nicole

Feb 2, 2026

·

Stayed 2 nights

Despite the bone chillingly cold temperatures, we had a great time on our girl's trip and thoroughly enjoyed the Embassy Suites. The location was ideal. The staff were great especially the manager, Brenden, who was friendly, helpful, and made us laugh while making us silly moms feel more at home than most hotels do. The beds were comfortable and the shower was on point. There was construction on the dining area and restaurant so we did have a makeshift breakfast setup in a conference room. Not ideal but somehow added to the homey vibe, like we were all family. We will be back when it is warm and all construction is complete!

10

Stephanie

Dec 28, 2025

·

Stayed 1 night

Beautiful hotel. Wonderful breakfast

10

Daphnia

Oct 29, 2025

·

Stayed 2 nights

Clean room. Comfortable beds. Great lobby and bar. Breakfast was excellent with plenty of options. Loved the omelet station. Loved the Terrace/Rooftop

10

Sandra

Nov 28, 2025

·

Stayed 1 night

Great location. Spacious room. Enjoyed the free breakfast. Lots of options.

6

Matthew

Jan 20, 2026

·

Stayed 1 night

The staff were great, but our stay was not as good as I expected it to be. The evening open bar was only open for a short time which really disappointed the adults. Also, breakfast did not live up to the standard I expect from Embassy suites; not having the option for an omelette was a big disappointment. Going forward I will no longer trust that all Embassy Suites have the same high standard that I’ve grown used to. As a note, if the hotel/location cannot hold up the same standard that other locations have held for years then it should be made know to the guests prior to their arrival.

10

Kristin

Jan 4, 2026

·

Stayed 2 nights

We had a great stay and were very happy with our visit. The staff were excellent—everyone was very nice, welcoming, and helpful. Our room was clean and comfortable, and we had no issues at all during our stay. Breakfast was excellent; it was a little busy, but the food was good and well worth it. We also appreciated the drink tokens for happy hour, which was a nice extra touch. We even decided to stay an additional night, and the staff made that process easy and stress-free. We traveled with our dog, and it was a very pet-friendly experience—our dog enjoyed the stay too! Overall, we’re very happy and would definitely stay here again.

10

Justin

Dec 24, 2025

·

Stayed 1 night

omelets were great!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $259	18 $318	19 $318
20 $202	21 $263	22 $227	23 $260	24 $260	25 $297	26 $328
27 $279	28 $225	29 $225	30 $243

Su	Mo	Tu	We	Th	Fr	Sa
				1 $225	2 $363	3 $409
4 $189	5 $252	6 $315	7 $252	8 $243	9 $384	10 $505
11 $232	12 $250	13 $244	14 $248	15 $268	16 $391	17 $360
18 $187	19 $258	20 $383	21 $453	22 $258	23	24 $645
25	26	27 $222	28 $222	29	30 $337	31 $364

Embassy Suites By Hilton Chattanooga Downtown

About this property

Location

Room options

Suite, 1 King Bed, Accessible, Bathtub (2 Rooms)

Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Corner (2 Rooms)

Suite, 2 Queen Beds, Accessible, Corner (Roll-In Shower, 2 Rooms)

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Rooms)

Suite, 1 King Bed, Accessible (Roll-In Shower, 2 Rooms)

Suite, 1 King Bed, Accessible (Hearing)

Suite, 2 Queen Beds, Accessible (Hearing, 2 Rooms)

Suite, 2 Queen Beds (2 Rooms)

Suite, 1 King Bed (2 Rooms)

Suite, 2 Queen Beds, Accessible, Corner (Hearing, 2 Rooms)

Suite, 1 King Bed, Accessible, Corner (Hearing, 2 Rooms)

Suite, 1 Bedroom

Suite, 2 Queen Beds, Corner (2 Rooms)

Guest reviews of Embassy Suites By Hilton Chattanooga Downtown

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Embassy Suites By Hilton Chattanooga Downtown

Prices for upcoming dates