Hanoi Le Jardin Hotel & Spa

This hotel is very knowledgeable about what guests need and provides the necessary support. The rooms are stylish, clean, and quiet, offering a relaxing escape from the hustle and bustle of Hanoi’s city center. There is also a pool with clean water. I am pleased to have discovered this hotel on my first visit to Vietnam from Japan

Staff were friendly and helpful Great spa Lovely cafe and restaurant

We absolutely loved our stay at Le Jardin Hotel & Spa. From the moment we arrived, the staff greeted us with warm smiles, a refreshing drink, and a city map of Hanoi. They took the time to highlight the best attractions and hidden gems, which made exploring the city even more enjoyable. The hospitality was outstanding—they went above and beyond to make us feel welcome. The hotel’s spa is also a must-visit. I booked a glow facial and foot scrub, and both treatments were fantastic. The quality of service was top-notch, and the prices are incredibly affordable, especially by Western European standards.

A wonderful property in a great location. The spa was fantastic too! Lovely breakfast buffet. Walking distance to the Old Quarter.

Spacious rooms, good breakfast, able to use gym at sister outlet across the street. Friendly staff and nice ambience

ミニマムなホテルで、所々可愛い感じで、旅行に滞在しやすかったです。フロントの方もとても親切に地図にメモをしながら周辺の施設について教えて下さったので助かりました◎ 空港からホテルまでの送迎も往復お願いしました。 お部屋をトイレのシャワーが別になっていて便利だったし、お湯も温かいお湯がしっかり出て快適でした。最終日の夜にはスパも利用させて頂きとってもスッキリしました。

Had a nice stay at Le Jardin Hotel and spa in Hanoi. Rooms are spacious and modern. Main feature of the hotal is the spa. Their treatments are reasonably priced and staff provide good quality service. The location is convenient for many of the attractions but is a decent walk from Old Quarter where most of the restaurants and night life are situated.

Wonderful hotel with added bonus of use of pool across the road at the sister hotel. Lovely staff, friendly and attentive. Hotel was so clean and safe. Lovely cafe and breakfast choices were excellent.

朝食が美味しかった。１階のカフェもよかった。系列ホテルのルーフトップバーは雰囲気はあったが、同じお金を出すならLOTTEルーフトップバーの方がいいかも。全体的に満足しました。

The front desk service was really good. Attending to our needs on constant basis from check-in, Spa booking confirmation, Restaurant booking, and smooth and thorough check-out. Much appreciated.

This hotel is esthetically very pleasing. It’s chic French with pretty Vietnamese art. The hotel has a cute cafe on the first floor and a Restraraunt on the 12th floor. Apparently there is a sister hotel across the street that was recently renovated with a pool. I would have opted to stay there instead because it’s newer. Our rooms in our hotel needed some updating as the shower was moldy on the floor. Could use a paint job but overall decent hotel. Great food in Restraraunt. Everyone was friendly. Receptionist Haze tried to be helpful but gave us wrong information on puppet show, saying first show was at 1:45 but first show is actually at 4:10pm. He also Said it’s never sold out but it was pretty full with the seats in the front being taken early. So advice would be to go a little earlier and book the front rows if you want to be right in front. We ended up watching the 5:20pm show to be near the front. He also told us about a spa called Estencia which I found to be pricy and lacking authentic joy from the workers. He did not follow up with us at the end of the day when we returned. Managers Angh and Lily were helpful. The location was near the old quarter. Streets were full of trash and uneven pavements. Many motorcycles parked on sidewalk. Not suitable for children but a good experience for them in terms of culture. This is a bustling city with many looking for business. Be careful for hustlers in the taxis. Use grab for taxis. And please tip well:)

Great breakfast! Kind and helpful staff and room was in good condition. A safe and clean stay in Hanoi, highly recommend.

Stayed with family for 2 nights - overall experience at this hotel was pleasant and good. Very courteous staff, great service all around. They arranged for airport transfers (at added cost), and also made local tour arrangements for us even though we requested them last night, during the business Christmas break. Location is convenient - quick walk to the main center of a Hanoi markets, around 35 minutes from Hanoi airport. Rooms were clean and well maintained. Restaurant buffet (breakfast included) was not bad, but not great either. Overall a pleasant stay, would stay here again.

Wonderful hotel with added bonus of use of pool across the road at the sister hotel. Lovely staff, friendly and attentive. Hotel was so clean and safe. Lovely cafe and breakfast choices were excellent.

Rooms were clean and spacious. Staff was super friendly and helpful. Will definitely stay here again.

Very good hotel. Staff is super and hotel clean and cosy.

Everything was fine, especially the included breakfast. But the deal breaker was, there was mold in the room, which you can smell the second you step in. And the shower situation in the bathroom was terrible, water all over the floor when you're done.

Le Jardin Hotel staff are extremely attentive and kind. Highly recommend staying here for your stay in Hanoi. The housekeeper is also very kind and will fold your clothes (we accidentally left one t shirt out and came back to it folded) which was a pleasant surprise. Breakfast buffet also isnt crowded and food is yummy.

The hotel staff was excellent and everyone spoke very good English. The rooms are nice, kinda funny shower/tub setup. Clean and comfortable. Breakfast was great each day. Would stay here again.

It’s a pretty old hotel that is “renovated” but you can tell underneath all the decor it’s run down. It’s definitely not that clean and there was a terrible odour in my room when I checked in. I asked to switch rooms so they moved me to their sister hotel across the street which was worst but at least it didn’t smell. The staff are super friendly and helpful but the establishment just isn’t as nice as the photos

Great hotel with very helpful staff. Clean, modern rooms with great comfort. A true gem in the city, a little north of the Old Quarter. Hanoi is a noisy city, so please keep this in mind, but This does not affect thus great hotel.

Had a nice stay at Le Jardin Hotel and spa in Hanoi. Rooms are spacious and modern. Main feature of the hotal is the spa. Their treatments are reasonably priced and staff provide good quality service. The location is convenient for many of the attractions but is a decent walk from Old Quarter where most of the restaurants and night life are situated.

Room was clean. Lots of road noise on lower floors. Low ceilings. Difficult to get any movement on check out time.

Hotel Le Jardin was an absolute pleasure to stay at. The staff were very helpful and knowledgeable. Many of them spoke excellent English (which was great since my Vietnamese was nonexistent beyond Banh Mi and Pho Bo). Valerie in particular was a great help. The breakfast was superb - a huge range of savouries, sweets, fruits, breads and pastries. It was certainly the best hotel breakfast I've had outside of resort hotels in Bali and Thailand. The location is a little outside the Hanoi Old Quarter but still walkable if you're up to it. If you are booking tours just be aware that some operators may not pick you up here (although both our tours did in the end). The rooms are a reasonable size. Hotel WiFi was available but occasionally the coverage was a bit patchy, especially in the 12th-floor breakfast room. The shower (over bath) was hot and had reasonable flow but it is difficult to keep the water from spilling out onto the floor. So overall a couple of minor issues but not enough to take away from the overall impression of the hotel. If I was ever back in Hanoi this would definitely be a safe bet for accommodation.

スタッフ皆のホスピタリティと接客、笑顔、迅速な対応が素晴らしい 片言笑顔にも笑顔で一生懸命翻訳アプリを使い対応してくれた。 朝ごはんも12階レストランで、パンも卵料理も美味しい 掃除も行き届き、常に清潔感がある。高層階に宿泊してたが、シャワーの水圧も温水も充分でした。 減点を挙げるとしたら、Wi-Fiが少し弱い チェックアウトが早朝で朝食を諦めてたが、朝ごはんのお弁当と水を用意してくださった。 空港行きの送迎車を依頼したら、車もキレイで、grabと差異なく良かった。 次回も泊まりたいホテル。 一階のカフェのコーヒーは美味しい。オススメ。

This hotel is very nice. The restaurant food was excellent, the staff was excellent and our room was nice. The only negatives were the bed was very firm, and a mattress topper would make a big difference. Also the street noise is considerable (even on the 7th floor) so ear plugs are a must. The location is central to much food, shopping, and events.

Rooms were clean and spacious. Staff was super friendly and helpful. Will definitely stay here again.

Our stay at Hanoi Le Jardin was marvelous! We really loved our room. It was very spacious and nice decor. The bed was comfortable. Staffs were professional and friendly. I would highly recommend it!

Overall, I enjoy the stay especially the service team at the reception area. The only comment is that the windows facing the streets are not as sound proof and at night you can hear the loud chattering and horns which interrupt the sleep. Other than that, I really enjoy the stay.

Väldigt trevlig personal, hjälpsam! Supergod frukost med a la carte som ingår. Rent rum men lite dålig luftkonditionering. Rekommenderar ändå verkligen. Centralt och nära Old town.

We absolutely loved our stay at Le Jardin Hotel & Spa. From the moment we arrived, the staff greeted us with warm smiles, a refreshing drink, and a city map of Hanoi. They took the time to highlight the best attractions and hidden gems, which made exploring the city even more enjoyable. The hospitality was outstanding—they went above and beyond to make us feel welcome. The hotel’s spa is also a must-visit. I booked a glow facial and foot scrub, and both treatments were fantastic. The quality of service was top-notch, and the prices are incredibly affordable, especially by Western European standards.

Services need improvement. The senior level staffs need more pleasant attitude.

Great breakfast! Kind and helpful staff and room was in good condition. A safe and clean stay in Hanoi, highly recommend.

We were so impressed! 5 star service with an amazing front desk staff! We had issues that we crested and they solved them exceeding our exceptions. We had an amazing dinner and the roof top bar is great!!! Love this place and the value was outstanding !!! Highly recommend

The staff and especially the receptionists were extremely friendly, knowledgeable, and accommodating. Can't thank them enough for helping me with early check-in and finding a suitable tour for me given my time constraints. Would definitely stay here again.

I have stayed three lovely nights at Le jardin reported I am going back for another two nights at the end of my trip. The hotel is located in a central area and has enchanting and welcoming vibes. I stayed in a sky sweet, and my room was spacious with huge bathroom that has a bathtub too. The bed and pillows were comfortable, and the room was well lit and air conditioned. The toilet has a water hose, which is essential for someone who is coming from the Middle East. The breakfast had more options for Asians and westerns, I would say. However, eggs, your style, can be fixed upon request and for me, that was all I needed. The best thing about this hotel is the staff. I would like to shout out for Claire, Charlotte and Stacie. These three ladies went out of their ways to help me in every possible way. It was always nice to come back to the hotel to see their welcoming smiles. One thing worths mentioning is that I forgot my jewelry in the safe and checked out for a night. When I came back, Charlotte checked with the lost and found staff and was able to claim it back, THANK GOD!!! At Le Jardin, I feel safe, very well taken care of, and at home. Thank you for making my trip to Hanoi so memorable. I look forward to coming back in two days! Oh, and make sure you treat yourself to some coffee at the cafe. I enjoyed sipping my cappuccino by the beautiful flowers on the front porch and watching the busy life of people in Hanoi.

The front desk service was really good. Attending to our needs on constant basis from check-in, Spa booking confirmation, Restaurant booking, and smooth and thorough check-out. Much appreciated.

Wonderful service a check-in and help with transportation options afterwards. Also, my wife left her phone in a taxi and they hekped is get it back.

The hotel staff was excellent and everyone spoke very good English. The rooms are nice, kinda funny shower/tub setup. Clean and comfortable. Breakfast was great each day. Would stay here again.

Very good stay. Happy with the service. Good initiative. Love the suggestion by your reception counter staff on the 28th June evening when I say I was leaving hotel at 4.30am on 29th morning, she suggested a takeaway breakfast set which I really appreciated. It's these small details that shows the excellent service

Great hotel with very helpful staff. Clean, modern rooms with great comfort. A true gem in the city, a little north of the Old Quarter. Hanoi is a noisy city, so please keep this in mind, but This does not affect thus great hotel.

A wonderful property in a great location. The spa was fantastic too! Lovely breakfast buffet. Walking distance to the Old Quarter.

The room was very clean. The staff was kind too. The problem is the distance from the hotel to the old town.

good traffic and everyone is kind breakfast is delicious 교통 좋고 직원들 모두 친절합니다 패키지 여행 예약한게 문제가 생겼는데 직원분이 전화해준 덕에 해결했어요 또한 조식이 훌륭합니다 꼭 드시길 호텔방은 충분히 훌륭했고 깨끗했어요 다만 바디로션을 주지 않아서 아쉬웠습니다 위치는 올드타운에서 좀 멀어요 미리 확인하시길 화장실은 통유리고 블라인드로 가려야해요 근데 베트남 호텔은 대부분 그런거 같아요 제가 여행동안 갔던 호텔 3군데 다 그랬습니다

This hotel is located in a relatively peaceful area that is away from the fuss and bust of the old quarters. Spacious and modern rooms. The staff also went an extra step of preparing a breakfast box for us to go when we needed to head the airport at 6 early morning.

Great property in the middle of Hanoi. There were plenty of restaurants and it was in walking distance to everything. Staff were helpful and pleasant.

Only stayed here one night. Nice hotel, this is closer to the government tourist areas like the Ho Chi Minh mausoleum and surrounding parks instead of the Old Quarter, but for some this may be desirable. The area around the hotel still quite busy with many dining options.

Great loacation

Overall, a lovely hotel. Not right in the Old Quarter but close enough walk or a cheap Grab ride. The staff were great and all had excellent English which makes things a bit easier. We stayed in a family room which was basically two rooms joined by a smaller room with a couch. Perfect for a family of four with two little ones (7 & 4).

Provided buffet breakfast which was adequate and pretty decent. Location was really convenient and good. Lots of traffic that's all.

Nice hotel in a bustling part of Hanoi. The standard room was great, but I upgraded to the suite on my last night and that was amazing. Breakfast was very enjoyable with a decent selection. I would definitely stay again on my next trip to Hanoi.

Staff were friendly and helpful Great spa Lovely cafe and restaurant

良かった点 ●レセプションのスタッフは親切で対応が良かった。 ●部屋は清潔で広くて過ごしやすかった。 ●ハロン湾ツアーから帰ってきてからルームサービスを頼もうとしたらラストオーダーが終わっていたので、レセプションのスタッフが深夜でもデリバリーできるレストランを教えてくれて注文もしてくれた。 改善点 ●朝食会場のスタッフに笑顔もなく対応が常に面倒そうにみえた。 ●部屋のシャワーのお湯がなかなか出なかった。

A wonderful property in a great location. The spa was fantastic too! Lovely breakfast buffet. Walking distance to the Old Quarter.

Great breakfast! Kind and helpful staff and room was in good condition. A safe and clean stay in Hanoi, highly recommend.

The hotel looks relatively new, gives off a Japanese Zen but modern vibe. Not in the old quarters, but not too far away, there are nice restaurants in the neighbourhood as well. Only shortcoming, during breakfast rush, the staff are not well-trained to clear the plates & replenish the food

Everything is excellent. Breakfast including the coffee was awesome!!

Wonderful hotel with added bonus of use of pool across the road at the sister hotel. Lovely staff, friendly and attentive. Hotel was so clean and safe. Lovely cafe and breakfast choices were excellent.

Great breakfast!

The hotel staff was excellent and everyone spoke very good English. The rooms are nice, kinda funny shower/tub setup. Clean and comfortable. Breakfast was great each day. Would stay here again.