Is parking available at the property?

Free self-parking is available on-site, but it is limited. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee of approximately THB 530 for adults and THB 275 for children.

Does the property allow pets?

Pets are allowed in specific rooms only, with a pet fee of THB 1187 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of THB 700 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility should be confirmed directly with the property.

Where is the property located in relation to key landmarks?

The hotel is located in Chiang Mai (Chang Phueak), within a 15-minute walk of Nimmanhaemin Road and Chiang Mai University. It is approximately 2.9 miles (4.7 km) from Tha Phae Gate and 3.4 miles (5.4 km) from Chiang Mai Night Bazaar.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, with access from 7:00 AM to 7:00 PM. The pool is seasonal and features outdoor furniture.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified. Families can inquire about specific room arrangements.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of THB 1424.4 per night. Availability is subject to confirmation, and advance requests are recommended.

Novotel Chiangmai Nimman Journeyhub Hotel

Average nightly price at Novotel Chiangmai Nimman Journeyhub by month, last 12 months (USD)
Month	Average price
January	US$92
February	US$90
March	US$58
April	US$52
May	US$49
June	US$47
July	US$62
August	US$63
September	US$57
October	US$56
November	US$100
December	US$99

What guests think

At Novotel Chiangmai Nimman Journeyhub, travellers widely praise the friendly, helpful staff and convenient location near Maya Mall, noting a modern property set slightly off the main street for a calmer base.

Rooms have very comfortable beds, but multiple reviews cite poor soundproofing and aircraft noise from the flight path. Breakfast and overall dining are mixed, ranging from great buffets and a well-liked restaurant to complaints of limited choice or value. Facilities draw varied feedback too, with a well-equipped gym and a small rooftop pool that closes early. Best for short stays or business trips rather than a resort-style getaway.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: the gym is well equipped and guests like the bar area, but the rooftop pool is small, offers little shade, and closes early. A few also felt the overall facilities were limited.

Related guest reviews

10

Sheela

5 Mar 2024

·

Stayed 3 nights

Set apart from the main street, this hotel provides a quiet calm space. Its relatively new and spacious. The bar and dining area has a nice open feature. The food and beverage staff esp Kookae is especially attentive and the F&B manager provided us with good local options for dining which was excellent. Easy walking distance to mall and good dining options around the place. definitely recommend if visiting chiangmai on business.

8

YOONKYUNG

17 Jan 2024

·

Stayed 3 nights

직원분들이 친절하고 호텔이 현대적이고 위치도 시내까지 도보로 가능함. 가격이 물가 대비 좀 비싼 점과 다소 빈약한 조식과 수영장이 조금 아쉬움,

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10

Marcela

4 Jan 2023

·

Stayed 19,333 nights

Great, we love the stay. Breakfast was great. The pool, rooms and the location are awesome. Very close to shopping and markets.

4

James

20 Oct 2025

·

Stayed 2 nights

The facilities didn't meet my expectations, the air conditioning didn't work properly, and when I returned to my room after going out, it wasn't cleaned. The location wasn't great.

4

Jeffrey

15 Nov 2022

·

Stayed 6 nights

Staff were great, friendly, however management and or Accor seriously need to look at what they are offering under the Novotel brand in this location.Facilities are lacking, swimming pool on roof with tiny area and no option to get out of sun, terrace rooms are just a table and chairs tucked under a giant construction fence, with very little shade, lots bird mess, not cleaned before or during my stay and upstairs guests ashing cigarettes down onto table and chairs which management allowed to continue after being alerted to it. Breakfast buffet seriously lacking in choice and quality. Certainly not what I expected from past experiences with the Novotel brand. Again not a reflection on staff, definitely a reflection on Accor.

8

Jaekyoung

26 Jan 2023

·

Stayed 4 nights

마야백화점 근처의 깔끔한 호텔. 아주 깨끗하지는 않지만 가걱대비 무난함. 조식은 훌륭함. 비행기 소음이 약간 있고 옆방의 말소리가 들리는 편. 풀장은 어린이용.

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6

Ricky

7 Oct 2023

·

Stayed 2 nights

This is primarily a business and transit hotel. Prior to booking we checked most recent reviews and did not fathom this. Just be aware that it's right under the flight path (loud) and also for the money there are infinite better options for tourists who may appreciate a better location and general traditional hotel ambience. During our trip we stayed in far nicer hotels for a lot less money. We expected a little more from an Accor hotel such as the Novotel and wanted our last 2 nights in Chiang Mai to be somewhere nice. But this is not a resort hotel. So our miss judgement. Staff were very accomodating Finally, the walls are paper this and you can here every little noise from neighbours, even several rooms away. Lol. This should mot be Novotel standard. Even $50p/n stays in old Chiang Mai vintage guesthouses had better wall insulation. Lol again.

10

Daniel

25 Oct 2025

·

Stayed 2 nights

Very comfortable bed, the room was big and very clean, staff were smiling and so eager to help. Good swimming pool but it closes quite early at 7 PM.

8

Gerard

10 Apr 2024

·

Stayed 5 nights

Good location and great buffet breakfast for both westerners and asians. Hotel and rooms are very clean and in new condition. Not sure I’m crazy about the open concept bathroom and room but not a deal breaker. Gym facilities were well equipped with plenty of free weights and machines.

6

TAKUMI

13 Mar 2025

·

Stayed 3 nights

朝食の内容（品数少ない）ロビーの椅子が無さすぎる。シャワーの持ち手無い、滑る。高齢者には危険。

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: several guests found rooms very clean and the property in new condition, while others reported musty or smoky odors, bathroom mold, and occasional lapses in housekeeping.

Related guest reviews

10

Sheela

5 Mar 2024

·

Stayed 3 nights

Set apart from the main street, this hotel provides a quiet calm space. Its relatively new and spacious. The bar and dining area has a nice open feature. The food and beverage staff esp Kookae is especially attentive and the F&B manager provided us with good local options for dining which was excellent. Easy walking distance to mall and good dining options around the place. definitely recommend if visiting chiangmai on business.

4

yongmi

18 Sept 2025

·

Stayed 1 night

I booked five nights based on the reviews, but I was very disappointed. The room had a persistent musty smell, and there was also a strong odor of cigarette smoke, which seemed to be coming from downstairs or somewhere within the building. In addition, the shower area had a significant amount of mold, and each time I opened the bathroom door, there was an overwhelming stench of mold and dampness. I understand this may not be a top tier luxury hotel, but considering the brand, the overall condition was far below expectations. I was disappointed with Novotel at Bangkok Airport before because it wasn’t clean and the price was high, but I booked it this time hoping it would be different. However, it still seems that, at least in Thailand, Novotels don’t really meet the standards expected of the brand.

4

James

20 Oct 2025

·

Stayed 2 nights

The facilities didn't meet my expectations, the air conditioning didn't work properly, and when I returned to my room after going out, it wasn't cleaned. The location wasn't great.

4

Jeffrey

15 Nov 2022

·

Stayed 6 nights

Staff were great, friendly, however management and or Accor seriously need to look at what they are offering under the Novotel brand in this location.Facilities are lacking, swimming pool on roof with tiny area and no option to get out of sun, terrace rooms are just a table and chairs tucked under a giant construction fence, with very little shade, lots bird mess, not cleaned before or during my stay and upstairs guests ashing cigarettes down onto table and chairs which management allowed to continue after being alerted to it. Breakfast buffet seriously lacking in choice and quality. Certainly not what I expected from past experiences with the Novotel brand. Again not a reflection on staff, definitely a reflection on Accor.

8

Jaekyoung

26 Jan 2023

·

Stayed 4 nights

마야백화점 근처의 깔끔한 호텔. 아주 깨끗하지는 않지만 가걱대비 무난함. 조식은 훌륭함. 비행기 소음이 약간 있고 옆방의 말소리가 들리는 편. 풀장은 어린이용.

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8

Edgar

27 Dec 2023

·

Stayed 4 nights

Staff and people around is super friendly… the service is amazing… the breakfast was a little bit expensive and the internet in the room was not the best… but we like the hotel. Rooms are clean and comfortable. Location is great!!!

10

Daniel

25 Oct 2025

·

Stayed 2 nights

Very comfortable bed, the room was big and very clean, staff were smiling and so eager to help. Good swimming pool but it closes quite early at 7 PM.

8

Gerard

10 Apr 2024

·

Stayed 5 nights

Good location and great buffet breakfast for both westerners and asians. Hotel and rooms are very clean and in new condition. Not sure I’m crazy about the open concept bathroom and room but not a deal breaker. Gym facilities were well equipped with plenty of free weights and machines.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious with very comfortable beds, but multiple reviews highlight poor soundproofing and aircraft noise. Some guests also found the bathroom layout cramped or less practical.

Related guest reviews

10

Sheela

5 Mar 2024

·

Stayed 3 nights

Set apart from the main street, this hotel provides a quiet calm space. Its relatively new and spacious. The bar and dining area has a nice open feature. The food and beverage staff esp Kookae is especially attentive and the F&B manager provided us with good local options for dining which was excellent. Easy walking distance to mall and good dining options around the place. definitely recommend if visiting chiangmai on business.

8

Chayanan

12 Jun 2024

·

Stayed 2 nights

Bed was very comfortable but the room was not soundproof… Staffs were very friendly.

10

Candice

24 Aug 2024

·

Stayed 1 night

位置還算方便！房間隔音普通，因為在機場附近，所以會有飛機聲音

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10

David

7 Dec 2025

·

Stayed 3 nights

I was participating in the UTMB 100km ultramarathon in December 2025 and needed a base for my time there. What a lovely hotel - great staff - very helpful - and that restaurant downstairs - what a find ! Maybe it was the marathon tiredness - but that bed was so comfortable and easy to sleep in - just wonderful ! Thanks for a great stay.

8

Jaekyoung

26 Jan 2023

·

Stayed 4 nights

마야백화점 근처의 깔끔한 호텔. 아주 깨끗하지는 않지만 가걱대비 무난함. 조식은 훌륭함. 비행기 소음이 약간 있고 옆방의 말소리가 들리는 편. 풀장은 어린이용.

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6

Carolline

29 Sept 2024

·

Stayed 2 nights

Hotel is heel gehorig. Je hoort doorspoelen en douchen. De regenpijn naast de kamer hielp ook niet. Had gehoopt op een echt balkon maar helaas.

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6

Ricky

7 Oct 2023

·

Stayed 2 nights

This is primarily a business and transit hotel. Prior to booking we checked most recent reviews and did not fathom this. Just be aware that it's right under the flight path (loud) and also for the money there are infinite better options for tourists who may appreciate a better location and general traditional hotel ambience. During our trip we stayed in far nicer hotels for a lot less money. We expected a little more from an Accor hotel such as the Novotel and wanted our last 2 nights in Chiang Mai to be somewhere nice. But this is not a resort hotel. So our miss judgement. Staff were very accomodating Finally, the walls are paper this and you can here every little noise from neighbours, even several rooms away. Lol. This should mot be Novotel standard. Even $50p/n stays in old Chiang Mai vintage guesthouses had better wall insulation. Lol again.

6

Phawinee

8 Jun 2022

·

Stayed 2 nights

ไม่ชอบห้องน้ำคะ ต้องเอาผ้าเช็ดตัววางตรงที่จับประตู ห้องน้ำรู้สึกอึดอัด

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10

Daniel

25 Oct 2025

·

Stayed 2 nights

Very comfortable bed, the room was big and very clean, staff were smiling and so eager to help. Good swimming pool but it closes quite early at 7 PM.

8

Gerard

10 Apr 2024

·

Stayed 5 nights

Good location and great buffet breakfast for both westerners and asians. Hotel and rooms are very clean and in new condition. Not sure I’m crazy about the open concept bathroom and room but not a deal breaker. Gym facilities were well equipped with plenty of free weights and machines.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly and helpful across front desk and F&B, with staff assisting with local needs. A few reviews report inconsistent or rude interactions.

Related guest reviews

10

Noppakao

6 May 2025

·

Stayed 6 nights

Excellent and modest. Friendly staff. Very helpful, They helped getting Grab ride for me.

10

Sheela

5 Mar 2024

·

Stayed 3 nights

Set apart from the main street, this hotel provides a quiet calm space. Its relatively new and spacious. The bar and dining area has a nice open feature. The food and beverage staff esp Kookae is especially attentive and the F&B manager provided us with good local options for dining which was excellent. Easy walking distance to mall and good dining options around the place. definitely recommend if visiting chiangmai on business.

2

Daljeet

27 Oct 2025

·

Stayed 3 nights

One of the rudest staff I have ever seen. Zero service and always busy. Refused to help me with the coffee machine, refused to provide ketchup with omlet. The list will go on. I think this hotel staff needs to be sent back to the management school. And it’s not just me, while travelling to the next hotel the taxi shared a similar experience of many other guest. Apparently he has taken many passengers to other hotels. For the same reason “ Bad service “

8

Cheong

1 Jan 2026

·

Stayed 3 nights

This is a comfortable hotel in a quiet location, and the staff are friendly.

10

Stefan

6 Feb 2026

·

Stayed 3 nights

Great hotel and a great stay. Staff are amazing, the food is really good as well. Decent breakfast!

10

Robert

19 Oct 2025

·

Stayed 4 nights

Lovely hotel with an amazingly friendly staff!

10

David

7 Dec 2025

·

Stayed 3 nights

I was participating in the UTMB 100km ultramarathon in December 2025 and needed a base for my time there. What a lovely hotel - great staff - very helpful - and that restaurant downstairs - what a find ! Maybe it was the marathon tiredness - but that bed was so comfortable and easy to sleep in - just wonderful ! Thanks for a great stay.

8

Cheong

1 Jan 2026

·

Stayed 1 night

This is a comfortable hotel in a quiet location, and the staff are friendly. However, I would still like to see improvements to the breakfast.

8

Edgar

27 Dec 2023

·

Stayed 4 nights

Staff and people around is super friendly… the service is amazing… the breakfast was a little bit expensive and the internet in the room was not the best… but we like the hotel. Rooms are clean and comfortable. Location is great!!!

10

Daniel

25 Oct 2025

·

Stayed 2 nights

Very comfortable bed, the room was big and very clean, staff were smiling and so eager to help. Good swimming pool but it closes quite early at 7 PM.

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Location

Location is convenient for shopping and dining, with Maya Mall a short walk and a quieter setting off the main road. Several guests, however, noted aircraft noise from the flight path and some felt the area had less to do.

Related guest reviews

10

Sheela

5 Mar 2024

·

Stayed 3 nights

Set apart from the main street, this hotel provides a quiet calm space. Its relatively new and spacious. The bar and dining area has a nice open feature. The food and beverage staff esp Kookae is especially attentive and the F&B manager provided us with good local options for dining which was excellent. Easy walking distance to mall and good dining options around the place. definitely recommend if visiting chiangmai on business.

8

YUNG

11 Aug 2025

·

Stayed 3 nights

Great location, very convenient

10

Candice

24 Aug 2024

·

Stayed 1 night

位置還算方便！房間隔音普通，因為在機場附近，所以會有飛機聲音

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10

Marcela

4 Jan 2023

·

Stayed 19,333 nights

Great, we love the stay. Breakfast was great. The pool, rooms and the location are awesome. Very close to shopping and markets.

8

Sharon

3 Dec 2025

·

Stayed 2 nights

Great location

4

James

20 Oct 2025

·

Stayed 2 nights

The facilities didn't meet my expectations, the air conditioning didn't work properly, and when I returned to my room after going out, it wasn't cleaned. The location wasn't great.

8

Jaekyoung

26 Jan 2023

·

Stayed 4 nights

마야백화점 근처의 깔끔한 호텔. 아주 깨끗하지는 않지만 가걱대비 무난함. 조식은 훌륭함. 비행기 소음이 약간 있고 옆방의 말소리가 들리는 편. 풀장은 어린이용.

Translate

6

Ricky

7 Oct 2023

·

Stayed 2 nights

This is primarily a business and transit hotel. Prior to booking we checked most recent reviews and did not fathom this. Just be aware that it's right under the flight path (loud) and also for the money there are infinite better options for tourists who may appreciate a better location and general traditional hotel ambience. During our trip we stayed in far nicer hotels for a lot less money. We expected a little more from an Accor hotel such as the Novotel and wanted our last 2 nights in Chiang Mai to be somewhere nice. But this is not a resort hotel. So our miss judgement. Staff were very accomodating Finally, the walls are paper this and you can here every little noise from neighbours, even several rooms away. Lol. This should mot be Novotel standard. Even $50p/n stays in old Chiang Mai vintage guesthouses had better wall insulation. Lol again.

8

RYOICHI

22 Jan 2026

·

Stayed 2 nights

Nice location!

10

Thammanoon

30 Jul 2024

·

Stayed 1 night

Staff are very nice and helpful. We can walk to Maya shopping mall in a few minutes.

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Dining

Dining feedback is inconsistent: several guests enjoyed the on site restaurant and praised the buffet breakfast, while others found breakfast limited or poor value. Opinions on variety and quality differ by expectation.

Related guest reviews

10

Stefan

6 Feb 2026

·

Stayed 3 nights

Great hotel and a great stay. Staff are amazing, the food is really good as well. Decent breakfast!

10

Marcela

4 Jan 2023

·

Stayed 19,333 nights

Great, we love the stay. Breakfast was great. The pool, rooms and the location are awesome. Very close to shopping and markets.

6

young jin

8 Feb 2025

·

Stayed 4 nights

주변에 아무것도없음 조식도 가격대비 먹을게 없음

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10

David

7 Dec 2025

·

Stayed 3 nights

I was participating in the UTMB 100km ultramarathon in December 2025 and needed a base for my time there. What a lovely hotel - great staff - very helpful - and that restaurant downstairs - what a find ! Maybe it was the marathon tiredness - but that bed was so comfortable and easy to sleep in - just wonderful ! Thanks for a great stay.

8

Cheong

1 Jan 2026

·

Stayed 1 night

This is a comfortable hotel in a quiet location, and the staff are friendly. However, I would still like to see improvements to the breakfast.

4

Jeffrey

15 Nov 2022

·

Stayed 6 nights

Staff were great, friendly, however management and or Accor seriously need to look at what they are offering under the Novotel brand in this location.Facilities are lacking, swimming pool on roof with tiny area and no option to get out of sun, terrace rooms are just a table and chairs tucked under a giant construction fence, with very little shade, lots bird mess, not cleaned before or during my stay and upstairs guests ashing cigarettes down onto table and chairs which management allowed to continue after being alerted to it. Breakfast buffet seriously lacking in choice and quality. Certainly not what I expected from past experiences with the Novotel brand. Again not a reflection on staff, definitely a reflection on Accor.

8

Jaekyoung

26 Jan 2023

·

Stayed 4 nights

마야백화점 근처의 깔끔한 호텔. 아주 깨끗하지는 않지만 가걱대비 무난함. 조식은 훌륭함. 비행기 소음이 약간 있고 옆방의 말소리가 들리는 편. 풀장은 어린이용.

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6

Milla

6 Nov 2025

·

Stayed 5 nights

Very basic hotel. Very comfortable bed and shower. Breakfast was ok, basic nothing special. Feels pretty mainstream. Staff was ok, not so friendly all the time but ok.

8

Gerard

10 Apr 2024

·

Stayed 5 nights

Good location and great buffet breakfast for both westerners and asians. Hotel and rooms are very clean and in new condition. Not sure I’m crazy about the open concept bathroom and room but not a deal breaker. Gym facilities were well equipped with plenty of free weights and machines.

6

TAKUMI

13 Mar 2025

·

Stayed 3 nights

朝食の内容（品数少ない）ロビーの椅子が無さすぎる。シャワーの持ち手無い、滑る。高齢者には危険。

Translate

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $82	2 $70	3 $60	4 $62	5 $70	6 $69	7 $78
8 $70	9 $62	10 $78	11 $78	12 $107	13 $100	14 $117
15 $101	16 $105	17 $105	18 $102	19 $95	20 $94	21 $125
22 $125	23	24	25 $349	26 $87	27 $92	28 $75
29 $70	30 $65

Su	Mo	Tu	We	Th	Fr	Sa
		1 $86	2 $70	3 $75	4 $102	5 $117
6 $102	7 $78	8 $78	9 $75	10 $78	11 $83	12 $83
13 $70	14 $70	15 $70	16 $68	17 $73	18 $86	19 $78
20 $70	21 $70	22 $70	23 $89	24 $97	25 $116	26 $116
27 $125	28 $125	29 $139	30 $166	31 $175

Novotel Chiangmai Nimman Journeyhub

Prices for Novotel Chiangmai Nimman Journeyhub

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed

Executive Room, 1 King Bed

Superior Twin Room, 2 Twin Beds, Balcony

Junior Suite, 1 Double Bed, Mountain View

Deluxe Room, 1 King Bed, Terrace (Pet-Friendly)

Deluxe Twin Room, 2 Twin Beds

Superior Room, 1 King Bed, Balcony

Guest reviews of Novotel Chiangmai Nimman Journeyhub

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel Chiangmai Nimman Journeyhub

Considering this hotel for your Chiang Mai trip?

Prices for upcoming dates