What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee of approximately VND 600,000 for adults and children.

Are pets allowed at the hotel?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

The standard check-in time is 14:00 and check-out time is 12:00. Early check-in and late check-out are available for a fee, subject to availability, and arrangements can be made by contacting the property in advance.

Is there an airport shuttle service available?

An airport shuttle service is available for a fee of VND 634,500 per vehicle (maximum occupancy 2). This service can be arranged 24 hours a day.

Where is the hotel located in relation to key landmarks?

The hotel is located in the heart of Hanoi, within a 5-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral. It is approximately 0.7 miles from Hanoi Opera House and 0.8 miles from Dong Xuan Market.

Does the hotel have a swimming pool?

Yes, the hotel features a seasonal outdoor pool, a rooftop pool, and an indoor pool. The operational hours are not specified.

The Oriental Jade Hotel in Hanoi

Average nightly price at The Oriental Jade Hotel by month, last 12 months (USD)
Month	Average price
January	US$138
February	US$128
March	US$166
April	US$157
May	US$117
June	US$116
July	US$120
August	US$117
September	US$120
October	US$141
November	US$159
December	US$146

What guests think

Across many reviews, travellers praise The Oriental Jade Hotel for exceptional service and a prime Old Quarter location near Hoàn Kiếm Lake, plus very clean, comfortable rooms, a generous breakfast, and popular rooftop facilities including a pool, bar, and spa.

Guests frequently highlight thoughtful touches such as welcome drinks, packed breakfasts for early departures, luggage storage and showers after checkout, and help arranging tours and transfers. Common drawbacks include some street or hallway noise, smaller rooms or limited views in certain categories, and occasional comments about pricing, bathroom design, or the breakfast room setting. Expect a polished, centrally located boutique stay with standout service and easy access to Hanoi’s sights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Rooftop pool and bar with views of Hoàn Kiếm Lake are guest favorites; the spa earns strong praise, and the small gym is handy. A few note the pool is modest in size.

Related guest reviews

10

Jaehong

16 Feb 2026

·

Stayed 2 nights

정말 체크인부터 체크아웃까지 하나하나 너무 잘 챙겨주시고, 스파 서비스도 그간 다른 곳에서 경험했던 것에 비해서 정말 좋았다고 생각합니다! 다른 서비스도 많이 기억에 남지만, 마지막에 떠날 때 배웅도 해 주시고 커피 선물도 해 주신 부분이 정말 인상적이었습니다.

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10

Susan

1 Jul 2025

·

Stayed 4 nights

A haven amongst the hustle and bustle of the Old Quarter. Unbelievable staff - attentive and polite. Rooftop bar a great place for a sundowner

10

robin

28 Jun 2025

·

Stayed 2 nights

We loved having drinks at pool on roof at end of day.

10

Cecilia

6 Oct 2025

·

Stayed 1 night

Excellent staff and excellent location. We enjoyed our stay. Excellent breakfast. Older hotel with nice roof top pool and bar. Great view. Location very central in the old quarter. Staff were the highlight.

10

Eleanor

21 Sept 2024

·

Stayed 1 night

Beautiful property in a great location. Marvelous staff. Delicious breakfast. I enjoyed a quick dip in the rooftop pool and a quick workout in the small but satisfactory gym. Really got our visit to Hanoi off to a fine start.

10

Ellinor

25 Feb 2026

·

Stayed 1 night

Högklassig service, fint rum och en jättretrevöig takbar med välsigt god mat.

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10

Alberto

7 Dec 2025

·

Stayed 1 night

En general, nuestra experiencia ha sido muy positiva y recomendamos sin lugar a dudas The Oriental Jade. El servicio es excelente, todo el personal ha sido muy atento y muy amable, siempre intentando ayudar y haciendo que nuestra estancia sea lo mas fácil posible. El hotel esta ubicado en el centro del barrio antiguo, lo cual es perfecto para hacer turismo ya que todo esta a poca distancia. Ademas tiene una terraza en la azotea con una vista increíble al lago y la comida del restaurante es excelente. El desayuno fue muy bueno y ofrecen una variedad muy amplia de platos y alimentos locales e internacionales. Las instalaciones del hotel son buenas. Entre otras cosas, tienen un area de spa donde se pueden reservar masajes y una sala de gimnasio. La piscina de la azotea es posiblemente lo que diferencia este hotel de otros hoteles de gama alta en la zona. Las habitaciones son suficientemente amplias y la limpieza es excelente. Agradecemos al manager del hotel por el trato tan amable y personal que ha tenido con nosotros durante la estancia!

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10

Garry James

15 Jun 2025

·

Stayed 15 nights

The friendly, knowledgeable and attentive staff were amazing in all areas of this lovely boutique hotel. Friendly faces at every turn. Room was spacious and comfortable, with quality amenities. Location is excellent in the Old Quarter but a quieter area. But the gem is the rooftop infinity pool and bar with amazing views over Hoan Kiem Lake. Buffet breakfast was excellent. Gym was well equipped and the Spa massage was wonderful. We hope we can return to experience the wonderful service again.

10

derek

5 Oct 2025

·

Stayed 6 nights

Superb hotel in a great location. Lovely roof top bar and pool .. Super breakfast with attentive staff. The parting gift was a nice touch

10

mark

18 Sept 2025

·

Stayed 1 night

The location is superb - right in the middle of the old quarter with all its charm. Walk to everything. Rooftop bar and pool was superb offering amazing skyline views. The spa waa excellent with high quality massage. The breakfast was also very good. The best part was the staff - so caring and attentive. It mase our stay very special.

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Cleanliness

Rooms and common areas are consistently very clean, with housekeeping attentive. Only rare minor lapses were mentioned.

Related guest reviews

10

Narasimham

29 Oct 2025

·

Stayed 3 nights

Extremely courteous staff, very clean rooms and excellent breakfast buffet as well as central location for sightseeing and restaurants were the highlights of this hotel

10

Henson

12 Dec 2025

·

Stayed 3 nights

Staff were courteous and friendly. Amenities were satisfactory and the room was clean.

10

darla

16 Aug 2025

·

Stayed 2 nights

Wonderful and friendly staff. Very clean!

10

shirley

22 Feb 2026

·

Stayed 4 nights

Everything is spotless and the staff and location are exceptional

10

John

11 Dec 2025

·

Stayed 3 nights

Hotel is conveniently located near Hoan Kiem lake. Fortunately, the location also avoids a lot of the traffic and noise. Room was clean and comfortable. The breakfast had a lot of variety and was tasty. The staff was friendly and helpful.

10

Raymond

12 Nov 2025

·

Stayed 1 night

The staff were kind and attentive The room was clean

10

idar

10 Jul 2025

·

Stayed 4 nights

Hi, I have now spent 4 nights at The Oriental Jade Hotel and Spa. The first day in a room with 2 single beds. The hotel offers me to change rooms but from day 2. I think that was ok. The staff at the reception was very nice.👏 l used the restaurant on the 12th floor by the swimming pool. They serve good food and good drinks. And are very nice personally. The breakfast was very good. many variations. Nice staff. The rooms were clean and tidy. A little lack of view.😉 All in all a great hotel. And a very good end to the stay with a good conversation with Mr Brian Do. Where we exchange some info and thoughts. 👍😀😀

10

MAN KI

25 Aug 2025

·

Stayed 2 nights

속소 너무 청결하고 깔끔해요 가성비 갑입니다^^

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10

Paramjeet

6 Feb 2026

·

Stayed 2 nights

Very clean rooms, helpful staff , excellent concierge services . Would recommend it highly

10

Malcolm

26 Aug 2025

·

Stayed 1 night

Well located, clean, and comfortable accomodation in the heart of the old quarter.

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Rooms

Rooms are comfortable with quality beds and tasteful decor; suites with lake or cathedral views feel spacious. Some guests experienced smaller layouts, limited or no views, and occasional street or hallway noise.

Related guest reviews

10

Aaron

26 Oct 2024

·

Stayed 5 nights

In terms of staff & service 10/10 - best hotel I’ve stayed in from a service perspective. Only note to mention is the rooms may need a bit of soundproofing.

10

Ashish

16 Mar 2024

·

Stayed 2 nights

The hotel was superb in terms of Location (Just a few minutes away from the Lake), hospitality, cleanliness, everything. Rooms were quite small but that’s true for most of the hotels in the location. The best part of Hanoi is most things are just few minutes away from the centre so it’s possible to explore it by foot. We took the room with the Old Quarter View, it was nice, the bathroom is relatively spacious compared to another hotel we stayed at in the last night in Hanoi. The buffet bf was delicious, there was freshly cut mangoes as well!

10

YUKA

22 Jun 2025

·

Stayed 6 nights

清潔感のある素敵なホテルで、スタッフさん達もとても親切でした！！ただ客室のドアを乱暴に開け閉めするゲストが多く、その音がうるさかったです。

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8

Ali

30 Dec 2024

·

Stayed 2 nights

I think we got one of the worst rooms with depressing view.

8

James

2 Feb 2025

·

Stayed 3 nights

Great location but small rooms.

10

Gareth

18 Jul 2025

·

Stayed 2 nights

We stayed at the Oriental Jade twice - once in their Emerald room and once in the Gem Suite with Lake view. Both rooms were great and the facilities at the hotel are awesome from the rooftop pool to the amazing breakfast. The Emerald Room was very nice however they aren't kidding when they say there is no view - our window looked at a wall. The Suite was next level however. It was HUGE and the bed was incredibly comfortable. The staff at the hotel were incredibly helpful all the time and it just felt like a real sanctuary in an incredibly busy city.

10

Bich

4 Dec 2025

·

Stayed 1 night

The staff are exceptional and go above and beyond to help make the stay memorable! Their English is better than mine. Can’t speak highly enough of the staff. The hotel itself is clean, modern, spacious and very comfortable. Despite being in the middle of old quarter they must have great soundproofing as the night was quiet. No regrets here and we’d gladly stay again.

10

Dhiren

22 May 2025

·

Stayed 3 nights

Great location , close to the old quarter and lake so extremely convenient. One of the best breakfast options during our trip. Staff are very helpful. Spa was average . The rooms were very clean but a little small esp with international travelers luggage .

10

SHINTARO

29 Sept 2025

·

Stayed 3 nights

It’s not an extremely luxurious hotel, but the facilities are clean and comfortable. At first, I was a little worried because the lobby decorations felt somewhat Chinese-style, but the guest room itself was tasteful and very pleasant. The location is right in the middle of the Old Quarter, so it’s not the quietest place and you can hear some traffic during the day, but in return it’s very convenient for getting around. I’d be happy to stay here again on my next visit to Hanoi.

10

Felicity

9 Nov 2025

·

Stayed 2 nights

The rooms are small but the service and hospitality is exceptional. Location is perfect in the old quarter and I would recommend to anyone travelling to Hanoi

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Service

Service is widely described as exceptional, warm, and proactive, with staff arranging tours and transfers, offering welcome drinks and farewell gifts, and helping with late check-outs and luggage. A few reports mention isolated reservation or refund issues.

Related guest reviews

10

Dhruv

23 Oct 2025

·

Stayed 2 nights

The service and staff attentiveness is really amazing! We stayed here for a weekend and then went to Sapa and Ha Long. They booked us a taxi when checking out and when we wanted to keep our luggage for a few hours before our flight after we came back from Ha Long, they let us put our luggage even though we stayed with them the previous week. I have never seen this before. Highly recommended if you are staying in Hanoi

10

bonnie

3 Oct 2025

·

Stayed 1 night

The staff went out of their way to be helpful in arranging tours, transportation and recommendations of places to eat (all were excellent). Would highly recommend this as a place to stay when visiting Hanoi!

10

Marcus

12 Jan 2026

·

Stayed 1 night

The Oriental Jade delivered one of the best and most personal service experiences that I have experienced in a five star hotel. Even though we only stayed one night, the team made us feel exceptionally welcome in every respect. The room was also nice and clean, with a modern bathroom, nice view and comfortable bed. Breakfast buffet was excellent - and we are quite picky with our breakfasts. Egg station, fresh and tasty juices and fruit, were some of the highlights. Can strongly recommend the Oriental Jade Hotel, when visiting Hanoi.

10

Roger

8 Mar 2025

·

Stayed 9 nights

The staff was amazing. Efficient, competent andver friendly. The hotel was flawless.

10

Siew Chin

21 Oct 2025

·

Stayed 3 nights

Everything as advertised and excellent pre-arrival arrangements by Ms Jolene Do. Will definitely return. In-house spa experience was great too! Thank you to all staff.

10

Winfield

30 Dec 2024

·

Stayed 2 nights

Excellent service! The staff was very mindful and attentive - they offered to hold/transfer our luggage while we trip to Ha Long Bay and offered to reserve a private car to the airport and Ninh Binh.

10

David

5 May 2025

·

Stayed 1 night

Amazing service from start to finish. The staff were absolutely amazing and this hotel ticked all the boxes. Thoroughly enjoyed the stay!

10

Ashok

18 Dec 2025

·

Stayed 5 nights

Great place to stay when in Hanoi. Very conveniently located. Service is standout. Polite and attentive.

10

Lizia

12 Apr 2025

·

Stayed 2 nights

We enjoyed a great stay. The best things about this hotel are the convenient location (close walking distance to lake, shops, main square and markets) and the staff. The staff made sure to check in every morning at breakfast to see how we were going. We had a minor complaint about the room and the staff went above and beyond to rectify the issue and offer compensation (which they didn’t have to). There was also a nice gift upon checkout.

10

Anna

30 Sept 2025

·

Stayed 4 nights

Very friendly staff with excellent service. Thank you!

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Location

Superb Old Quarter location a short walk from Hoàn Kiếm Lake and St. Joseph’s Cathedral, with easy access to restaurants, markets, and sights. Some reviewers also appreciated that it sits on a relatively calmer street.

Related guest reviews

10

Yuk Ping

6 May 2025

·

Stayed 2 nights

This hotel is very convenience, and all shopping the points of interest are on walking distance.

10

Brian

16 Nov 2025

·

Stayed 2 nights

Attentive staff, excellent breakfast, great location in Hoàn Kiếm area, right around the corner from St Joseph's cathedral.

10

Andrew

9 Jul 2025

·

Stayed 2 nights

Great location and lovely hotel. Staff on reception super helpful and offering advice on best places to visit in Hanoi.

10

Anthony

26 Mar 2024

·

Stayed 3 nights

Great central location around Hoan Kiem lake. Staff incredibly attentive and helpful.

10

John

11 Dec 2025

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Stayed 3 nights

Hotel is conveniently located near Hoan Kiem lake. Fortunately, the location also avoids a lot of the traffic and noise. Room was clean and comfortable. The breakfast had a lot of variety and was tasty. The staff was friendly and helpful.

10

Bindu

3 Nov 2025

·

Stayed 6 nights

Very nice hotel..excellent service that makes it very special…best location..

10

Malcolm

26 Aug 2025

·

Stayed 1 night

Well located, clean, and comfortable accomodation in the heart of the old quarter.

10

Karen

12 Oct 2024

·

Stayed 3 nights

Great location and excellent staff.

10

Robert

21 Nov 2025

·

Stayed 3 nights

It's a great place to stay in Hanoi's Old Quarter. 1 block away from Hoan Kiem Lake. The first thing you will notice when you come in is the smell of jasmine. The front desk people are very friendly and professional. You will be offered a fresh juice drink and cookies while you are checking in. Breakfast is always good. Lots of variety and you can also order from a small breakfast menu. The staff goes around asking how things are. They are all very friendly and sweet. They even remembered that it was my wife's birthday and had a cake and wine in the room when we came back at the end of the day. All in all, this hotel is very highly rated. Thank you Oriental Jade Hotel and see you next time.

10

Rodrigo

29 Jun 2025

·

Stayed 3 nights

Great place to stay. Close to market and activities.

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Dining

Breakfast is frequently praised for variety and quality (egg station, made-to-order items, fresh juices), and the rooftop bar/restaurant food is well liked. A few guests disliked the basement breakfast room or wanted more variety.

Related guest reviews

10

Bhaskar

15 Sept 2025

·

Stayed 2 nights

We give this hotel our highest recommendations. It is very conveniently located, very clean with great amenities. Breakfast buffet was also very good. But what sets this hotel apart is the hospitality and friendliness who went above and beyond our expectations. This is THE BEST hotel stay experience we ever had.

10

Grace

7 May 2024

·

Stayed 3 nights

Love the poolside bar, room was really nice. Comfortable! Great customer service from the staff at the restaurant. One of the best breakfast selections I had during the trip.

10

Eleanor

31 Mar 2025

·

Stayed 1 night

Great location in old quarter, really attentive staff, excellent food options, lovely spa. Highly recommend

10

Marcus

12 Jan 2026

·

Stayed 1 night

The Oriental Jade delivered one of the best and most personal service experiences that I have experienced in a five star hotel. Even though we only stayed one night, the team made us feel exceptionally welcome in every respect. The room was also nice and clean, with a modern bathroom, nice view and comfortable bed. Breakfast buffet was excellent - and we are quite picky with our breakfasts. Egg station, fresh and tasty juices and fruit, were some of the highlights. Can strongly recommend the Oriental Jade Hotel, when visiting Hanoi.

10

Cecilia

6 Oct 2025

·

Stayed 1 night

Excellent staff and excellent location. We enjoyed our stay. Excellent breakfast. Older hotel with nice roof top pool and bar. Great view. Location very central in the old quarter. Staff were the highlight.

10

Evan

25 Jun 2025

·

Stayed 1 night

The location was perfect to walk anywhere in Old Quarter and next to the lake. The breakfast was exceptional and had great variety...the french toast was amazing. The staff went out of their way to make us feel welcomed and they are highly professional and happy. The room was spacious and had the best amenities. We would stay here again.

10

Garry James

15 Jun 2025

·

Stayed 15 nights

The friendly, knowledgeable and attentive staff were amazing in all areas of this lovely boutique hotel. Friendly faces at every turn. Room was spacious and comfortable, with quality amenities. Location is excellent in the Old Quarter but a quieter area. But the gem is the rooftop infinity pool and bar with amazing views over Hoan Kiem Lake. Buffet breakfast was excellent. Gym was well equipped and the Spa massage was wonderful. We hope we can return to experience the wonderful service again.

10

Kathy

11 Nov 2025

·

Stayed 1 night

Room is very clean, breakfast is fabulous! Location is very good, staff is friendly , highly recommended

10

Robert

21 Nov 2025

·

Stayed 3 nights

It's a great place to stay in Hanoi's Old Quarter. 1 block away from Hoan Kiem Lake. The first thing you will notice when you come in is the smell of jasmine. The front desk people are very friendly and professional. You will be offered a fresh juice drink and cookies while you are checking in. Breakfast is always good. Lots of variety and you can also order from a small breakfast menu. The staff goes around asking how things are. They are all very friendly and sweet. They even remembered that it was my wife's birthday and had a cake and wine in the room when we came back at the end of the day. All in all, this hotel is very highly rated. Thank you Oriental Jade Hotel and see you next time.

10

Anthony G

15 Nov 2023

·

Fabulous boutique hotel in Old Quarter with clean and comfortable room. All the staff were very friendly and helpful. Breakfast was great with good selections considering its size. Imo, they have the best beef pho out of several highly rated restaurants that we tried in Hanoi. Well deserved the top hotel ranking in Hanoi!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $143	2 $152	3 $150
4 $152	5 $149	6 $147	7 $150	8 $182	9 $226	10 $388
11 $177	12 $180	13 $161	14 $160	15 $159	16 $161	17 $161
18 $161	19 $161	20 $161	21 $161	22 $161	23 $161	24 $161
25 $161	26 $164	27 $161	28 $161	29 $161	30 $161	31 $160

Su	Mo	Tu	We	Th	Fr	Sa
1 $178	2 $171	3 $181	4 $185	5 $171	6 $181	7 $197
8 $181	9 $181	10 $173	11 $173	12 $173	13 $179	14 $173
15 $167	16 $179	17 $175	18 $167	19 $167	20 $178	21 $175
22 $175	23 $186	24 $178	25 $167	26 $178	27 $167	28 $167
29 $178	30 $179

The Oriental Jade Hotel

Prices for The Oriental Jade Hotel

Monthly average prices

About this property

Location

Room options

Sapphire Old Quarter View

Emerald Connecting

Gem Suite Lake View

Sapphire Twin Old Quarter View

Diamond Church View

O'presidential Suite Lake View

Oriental Emerald

Pearl Connecting

Oriental Pearl Twin

Oriental Emerald Twin

Ruby City View

Oriental Jade Terrace City View

Guest reviews of The Oriental Jade Hotel

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Oriental Jade Hotel

Prices for upcoming dates