Is parking available at the hotel?

Nearby parking is available for HKD 528 per day, located 98 feet away from the hotel. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily for a fee of approximately HKD 258 per person. Serving hours are not specified.

Does the hotel allow pets?

Pets are not allowed at the hotel. However, service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in time is at 14:00 and check-out time is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Complimentary airport shuttle services are available at scheduled times. Guests can arrange the transfer through the hotel.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about accessible rooms and bathrooms are not provided.

Where is the hotel located in relation to key attractions?

The hotel is located in Tung Chung, just a 1-minute drive from Citygate Outlets and 6 minutes from AsiaWorld-Expo. It is approximately 4.1 km (2.6 miles) from Hong Kong International Airport and close to various parks and beaches.

Does the hotel have a swimming pool?

Yes, the hotel features a seasonal outdoor pool, which is operational from March 1 to November 30. The pool is not heated.

What are the policies regarding children staying at the hotel?

Children 12 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies for extra beds and cribs?

The hotel offers rollaway beds for a fee of HKD 880 per night. Advance request or confirmation is required for rollaway beds.

The Silveri Hotel Hong Kong

Average nightly price at The Silveri Hotel Hong Kong - MGallery Collection by month, last 12 months (USD)
Month	Average price
January	US$190
February	US$191
March	US$187
April	US$196
May	US$173
June	US$161
July	US$176
August	US$187
September	US$194
October	US$217
November	US$234
December	US$246

What guests think

At The Silveri Hotel Hong Kong - MGallery Collection, travellers highlight friendly service, modern clean rooms, and a convenient location by Citygate Outlets, MTR and the airport, while noting recurring frustrations with the hourly airport shuttle and tricky mall entrance.

Most guests praise the breakfast and on-site dining, though a number consider breakfast average or inconsistent in temperature. Rooms feel comfortable and quiet, but some mention small layouts, heavy doors, and hard-to-read lighting controls. Overall, expect a polished, airport-convenient stay with attentive staff and a few operational quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests like the outdoor pool with rooftop garden, the bar, gym, and executive lounge. The free airport shuttle is handy but runs hourly and not overnight, which several reviewers found inconvenient.

Related guest reviews

10

Marquis

9 May 2023

·

Stayed 1 night

This place is top notch!!! Checking in the Executive Lounge was such an easy and stress free process not to mention the view of Discovery Bay while sippin a glass of Chianti was a nice touch. I love the breakfast the staff and it’s literally in the mall so the convenience of everything is all by this hotel. The free airport shuttle just made my trip that much more pleasurable

10

Jenny

19 Feb 2023

·

Stayed 8 nights

Brilliant stay. Very attentive friendly staff. Clean spacious well thought out rooms with comfy beds and amenities. Lovely cocktail bar and well equipped gym. Great transport links to HK island & Kowloon and airport shuttle service. Made full use of the fantastic shopping area and trekking around Lantau Island. Highly recommend and would stay again!

8

Yuko

5 Mar 2025

·

Stayed 1 night

空港からのシャトルバスが１時間に１本で、周辺のホテルより少なく不便に感じました。しかし東涌駅からは直結（アウトレット内）なので、とても便利でした。

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10

Soile

2 Jul 2024

·

Stayed 2 nights

Executive room with lounge was exellent service

10

Andrew

26 May 2025

·

Stayed 1 night

Beautiful hotel and attentive staff. The bar was chilled with reasonable prices for HK. Would return.

10

Hector

11 Jan 2025

·

Stayed 1 night

Pool is seasonal. Open March - November

6

Gregory

27 Nov 2025

·

Stayed 1 night

For an airport hotel, it has a totally inadequate airport shuttle service. Hourly! Only starting at 6am! Remote pickup location if arriving at airport! Wow, not so great for a fancy airport hotel. You have to take local taxi, effectively.

10

Yue Kong

30 Mar 2025

·

Stayed 3 nights

It is nice to be able to check in to a hotel quickly after a long flight, since it is so close to the airport. The airport shuttle is straight-forward to find. The facilities in the hotel are excellent. I enjoyed using the pool. They were able to keep a piece of luggage for me for a week when I left HK for somewhere else and returned later. The only minor issue I can point out is that the room door feels quite heavy in opening, and that some areas are rather dimly lighted, making it hard to read some of the switches (which are all dark-bronze color, and labelling in black).

10

Paul

30 Jul 2025

·

Stayed 1 night

Immaculate spaces and service. Loved the 9th floor ourdoor pool surrounded by lush garden.

8

Yuko

14 Aug 2025

·

Stayed 1 night

香港では、たいていこちらかノボテルシティゲートのどちらかに泊まっています。タクシーは好きでないので、空港ホテル間はシャトルバスを使っています。こちらのシャトルバスが、1時間に1本に減っていました。ノボテルシティゲートのシャトルバスは30分毎でした。ノボテルのシャトルバスに空席がありドライバーの許可があればそちらに乗ることも可能だそうですが、基本は乗れないと聞きました。時間の無駄になったので、次はノボテルにしようと思いました。ホテル自体は綺麗で、スタッフも親切で、満足です

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Cleanliness

Reviews consistently describe rooms and public areas as very clean or spotless. A few mention maintenance or housekeeping issues such as loose flooring, weak shower controls, or missed cleaning.

Related guest reviews

10

Vivian

14 Oct 2025

·

Stayed 1 night

The room was nice and clean. Location is pretty convenient as it’s close to the airport and there’s many restaurants and shops nearby.

10

Ka Yee

13 Feb 2026

·

Stayed 6 nights

Staffs are very friendly , room is very clean.

6

Natalie

29 Jun 2024

·

Stayed 1 night

I like that the hotel room is big and close to the shopping mall. However I do notice the room’s air con smells bad and mouldy. It happens when the air con’s coolant (or whatever that is called) has moulds in them and the air it blows out smells very bad. I had to change my room to another because of that and it smells slightly better. For a so called 5 star hotel it shouldn’t have problems like these. Therefore I would hesitate to come back again. However I would probably still go for it because of its location and convenience.

6

Tina

3 Dec 2024

·

Stayed 2 nights

Booked two rooms and only one room was ready upon check in. The other room was only made available after 5pm. Daily cleaning of room is terrible. Very obvious that the sofa was not dusted/cleaned. Bedside table not cleaned (both still had crumbs showing) after cleaning was completed. Floor not swept/vacuumed, can still see hair. Not attentive enough to replace an almost empty box of tissues. Poor design of bathroom/toilet area; not enough hooks around. Room is probably suitable for adults only, not family friendly….can see person showering….

10

Louis

29 Aug 2025

·

Stayed 2 nights

Staff is very polite and the property is very clean

10

Andrew

4 Feb 2026

·

Stayed 1 night

Overnight stay before a flight but room was spotless and hotel generally in very good nick. Linked to mall where there were various food and drink/coffee options. 10 mins to airport by complimentary transport

10

CHUNG YIN

24 Apr 2025

·

Stayed 3 nights

基本上很完美，我個人因有椎間盤突出的問題不能睡太軟的床，今次房間的床褥軟硬適中。但唯一美中不足的是浴室的花灑水壓調節按鈕好像壞了，唔可以調高水壓。但我很快又會再入住，希望到時的房間完善。

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8

Karen

13 Jun 2025

·

Stayed 3 nights

Location: Located above the Citygate Outlets at Tung Chung, and accessible to MTR. Room comfort and Cleanliness: Spacious, clean, and well-equipped, with amenities like Nespresso machines, Japanese smart toilets, and blackout curtains. Service and Staff: Friendly and helpful Dining: Nearby to good variety of dining options. The lounge on the 15th floor offers a variety of snacks and beverages throughout the day, with an evening cocktail hour featuring fine spirits. Breakfast offerings were a good spread. Shuttle services: Airport shuttle services available at no added cost. [-] Areas for improvement: Parts of the vinyl flooring came loose, needs for some maintenance.

10

Kashiwamori

2 Mar 2026

·

Stayed 1 night

Friendly staff and the room well cleaned.

10

AN QI

3 Aug 2025

·

Stayed 1 night

Clean

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Rooms

Rooms are modern, comfortable, and generally quiet; some are spacious, others feel small. Several note heavy doors and confusing or dim lighting/switch controls, with mixed views on mattress firmness and occasional shower temperature quirks.

Related guest reviews

8

CHUN FAI

9 Sept 2025

·

Stayed 1 night

房間燈光不足

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8

John

29 Jul 2025

·

Stayed 2 nights

Great location. Staff were wonderful. Room was clean and comfortable. It was very, very hard to see, read, or use any switch/button in the hotel. The elevator buttons were made invisible by the lighted item immediately next to them. The switches in the room were very hard to see, and it was not easy to work out what the switches controlled what lights. Not well thought through.

10

John

20 Aug 2025

·

Stayed 2 nights

Very luxurious hotel located above a mall. Easy access to public transit. Rooms are small but very clean and comfortable. I would stay here again.

10

Yue Kong

2 Nov 2025

·

Stayed 1 night

My only complaint is that the doors are rather heavy to open (can be a problem for elderlies). Everything else is good.

6

Andrew

25 Aug 2023

·

Stayed 2 nights

THE HOTEL IS JUST 2 YRS OLD AND IS LOCATED ABOVE CITYGATE AND VERY CLOSE TO NGONG PING 360. I was very DISAPPOINTED 😞 with the BED in room 519 COULD NOT SLEEP. THE CENTER spring of the bed has caved in. IT IS LOWER and it's like my butt is sinking... The shower water is flowing out of the door and the Automated Toilet is so small. I am not so big but it feels like a kiddy toilet... feels so terrible.

10

Philip

7 Nov 2025

·

Stayed 1 night

The hotel is beautiful, rooms are very comfortably decorated with very recent style. It is a quiet hotel, no noises can hear during my stay and the staff are friendly. One tricky is it is a bit difficult to find the entrance. It would be more appreciated if direction was given or have more direction signs when getting closer to the hotel.

10

Kwok Choi

4 Dec 2025

·

Stayed 2 nights

Room is a bit small but well lit and nice. Staff are courteous. Had been staying here three times this year. One issue is the hot water in the shower room will suddenly turn cold periodically in the morning.

6

NEIL PATRICK

7 Aug 2025

·

Stayed 1 night

Great hotel, and lovely staff. The sea view’ was very disappointing. 90% bus garage and 10% sea view.

8

Susanna

28 Apr 2024

·

Stayed 1 night

Room is a little small but overall it’s clean and quiet.

10

Michael

18 Nov 2025

·

Stayed 1 night

The room was great. Spacious and comfortable. Close to the airport. And the staff were very friendly

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Service

Service is predominantly friendly, helpful, and accommodating, with early check-in or late checkout sometimes granted. However, a few guests report check-in hiccups or rude handling at the shuttle line.

Related guest reviews

10

EDDIE

18 Nov 2025

·

Stayed 1 night

Nice hotel & good service! Very convenient location & free air shuttle bus service! Our flight arrived 5:00 am, allowed us to check in at 6:30 am; also allowed late checkout at 1:30 pm! Will definitely book this hotel next time for overnight stay around airport area

6

Natalia Nunez

16 Nov 2025

·

Stayed 1 night

The check in was a nightmare, the staff was robotic and could check in with my passport on their email and me on the phone saying I accept to proceed the check in on the name of other passenger, because I have a familiar incident and could flight. They wanted us to cancel and get higher amounts on the reservations.

10

Charles

6 Feb 2026

·

Stayed 4 nights

Wonderful staff, great hotel.

6

Abdul

11 Sept 2025

·

Stayed 1 night

Hotel, cleanliness, breakfast excellent. The shuttle service and staff are not very good. We booked this hotel because of the shuttle service. Initially, they said we couldn't use the shuttle service due to the number of people, although it wasn't too high. We came early and stayed in line early. The staff deliberately put other people in line in front of us, although they were late. Very rude and not acceptable.

10

Dinghua

27 Sept 2023

·

Stayed 1 night

It is more than I have expected. The service is admiring. I was in a hurry to call the luggage service to the airport shuttle; the staff transferred my luggage to the ground in time.

10

Ming Wai

1 Oct 2024

·

Stayed 1 night

Very good service

10

Yee Wah winnie

1 Oct 2025

·

Stayed 2 nights

Hotel staffs r so polite and willing to help.

8

chin ho

2 Jan 2024

·

Stayed 2 nights

比對於上一次六個月前住宿，退步非常多，首先訂行政房，行政酒廊冰淇淋不見了，多樣啤酒剩一樣，傍晚的酒水提供品項也少了。早餐服務人員連續兩天未詢問咖啡或飲品需求，跟他們說要冰拿鐵咖啡跟熱茶，送來熱黑咖啡，教育訓練有待加強。整體服務還不錯，硬體設備也都水準以上

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10

Kyle

8 Nov 2025

·

Stayed 3 nights

Great staff, location was optimal - located near a mall and train station. Would definitely stay again.

10

Tanya

9 Sept 2025

·

Stayed 1 night

Every staff member who I was in contact was phenomenal!! From the front desk to the dining manager. The athestitics of the hotel was beautiful. Some of the softest sheets Ive felt in a hotel and most comfortable pillows. Loved this hotel.

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Location

Directly above Citygate Outlets and near the MTR, cable car, and airport, the location is convenient for layovers and Lantau attractions. Multiple guests found the hotel entrance or route from the station hard to find.

Related guest reviews

10

Vivian

14 Oct 2025

·

Stayed 1 night

The room was nice and clean. Location is pretty convenient as it’s close to the airport and there’s many restaurants and shops nearby.

10

Eugene

2 Mar 2025

·

Stayed 1 night

Close to airport with free shuttle. Easy to get to main land by public transportation

10

Raymond

15 Dec 2025

·

Stayed 1 night

Great breakfast and free airport shuttle. Very close to shops and cable car

8

Yuko

5 Mar 2025

·

Stayed 1 night

空港からのシャトルバスが１時間に１本で、周辺のホテルより少なく不便に感じました。しかし東涌駅からは直結（アウトレット内）なので、とても便利でした。

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8

KAZUO

11 Oct 2025

·

Stayed 3 nights

MTRからホテルに戻る道のりが分かりにくい。改善が必要では？

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10

Carmen

17 May 2025

·

Stayed 3 nights

La ubicación es genial tanto para parque Disney, aeropuerto y en metro al centro de la ciudad es bastante rápido

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10

Masayo

25 Mar 2025

·

Stayed 2 nights

空港からのシャトルバスがあるなで、とても行きやすいです。ホテルの立地かわMTR、アウトレットなどにも直結しており買い物、移動にも便利です。ホテルの部屋も綺麗で使いやすく、スタッフも親切で次回香港に行く時は、また利用したいホテルです。

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8

Siang Jin

10 Feb 2026

·

Stayed 2 nights

Nice rooms and location to the outlet mall as well as great service from staff

10

Philip

7 Nov 2025

·

Stayed 1 night

The hotel is beautiful, rooms are very comfortably decorated with very recent style. It is a quiet hotel, no noises can hear during my stay and the staff are friendly. One tricky is it is a bit difficult to find the entrance. It would be more appreciated if direction was given or have more direction signs when getting closer to the hotel.

8

Margaret

6 Nov 2025

·

Stayed 5 nights

Convenient for cable car & mtr transport to Disney.

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Dining

Breakfast and on-site dining earn frequent praise, with several guests calling breakfast excellent. Others find breakfast average or limited and some items not hot, though the bar and lounge experience is appreciated.

Related guest reviews

8

Tse

10 Nov 2025

·

Stayed 2 nights

酒店外面有工程，一直有打樁聲音客房沒有準備飲用水，第二天才補回洗手間沖廁力有點不足地理位置方便，下面是商場很多餐廳酒店早餐選擇不多，但補給很快，只是有些食物不夠熱

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10

Bilal

5 Feb 2026

·

Stayed 2 nights

Everything was excellent. The best thing was the breakfast.

8

Wan Wah

6 Jun 2025

·

Stayed 1 night

Easy and efficient check in and excellent room condition. Lounge is ambient. Breakfast is high quality,

10

Tracey

25 Oct 2025

·

Stayed 3 nights

Breakfast was terrific :) Room was wonderful :) Staff were great

8

Marsha

28 Jul 2025

·

Stayed 5 nights

Great location!!! Small, but clean rooms. Mall connected to the hotel. Free airport shuttle, Fair breakfast. I get tired of seeing Asians offer us raw bacon. Eggs soupy. They do have eggs to order, but they always turned out runny or hard. Next to the train station. If you’re still reading, well, the mattresses were not comfortable. Hard, but sink in spots.

6

Kwok Choi

24 Nov 2025

·

Stayed 6 nights

Airport shuttle is excellent. Breakfast is not great.Sleeping mattress is too soft.

10

Lwazi

21 Nov 2024

·

Stayed 1 night

Great aesthetics supported by efficient staff. The restaurant is amazing and the connection to the mall made things easier on down days

10

Kelly

30 Apr 2025

·

Stayed 1 night

High quality Fitout and amazing breakfast.

10

Chandra

30 Mar 2025

·

Stayed 1 night

We stayed here twice on overnight layovers in Hong Kong. The hotel was perfect for us. Good food options for late-night drinks and snacks, plus a massive breakfast. Rooms are very comfortable. The hotel is close to the airport (with convenient shuttles) and was just what we needed.

10

Ron Carlo

5 Feb 2025

·

Stayed 4 nights

It was a wonderful stay. Breakfast options are awesome.

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $150	6 $150	7 $144	8 $149	9 $200	10 $256
11 $220	12 $226	13 $227	14 $170	15 $155	16 $174	17 $218
18 $238	19 $263	20 $237	21 $157	22 $169	23 $183	24 $215
25 $211	26 $201	27 $210	28 $195	29 $228	30 $212	31 $218

Su	Mo	Tu	We	Th	Fr	Sa
1 $179	2 $157	3 $166	4 $157	5 $159	6 $154	7 $204
8 $182	9 $243	10 $276	11 $278	12 $239	13 $267	14 $313
15 $216	16 $173	17 $224	18 $162	19 $181	20 $197	21 $223
22 $162	23 $155	24 $161	25 $163	26 $169	27 $248	28 $304
29 $166	30 $147

The Silveri Hotel Hong Kong - MGallery Collection

Prices for The Silveri Hotel Hong Kong - MGallery Collection

Monthly average prices

About this property

Location

Room options

Executive Room 1 Queen Size Bed, High Floor

Classic Room, 1 Queen Bed (Urban Oasis View)

Classic Room, 2 Twin Beds (Urban Oasis View)

Executive Twin Room, 2 Twin Beds (High Floor)

Deluxe Room, 2 Double Beds

Pool Terrace Suite 1 King Size Bed, Private Terrace with Plunge Pool

Sunset Suite, 1 King Size Bed, Corner Suite

Luxury Room, 1 King Bed, Bathtub (Executive)

Luxury Executive Terrace Room 1 King Size Bed, Private Terrace with Heated Jacuzzi

Superior Room, 1 Queen Bed, Sea View

Guest reviews of The Silveri Hotel Hong Kong - MGallery Collection

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Silveri Hotel Hong Kong - MGallery Collection

Prices for upcoming dates