Name: The Barnes San Francisco, Tapestry Collection by Hilton
Address: 225 Powell St, Union Square, San Francisco, California, United States of America, San Francisco, California, US
Price range: $146–$1,043 per night
Rating: 7.8

What guests think

Reviews of The Barnes San Francisco, Tapestry Collection by Hilton highlight a central Union Square location and consistently friendly staff, alongside recurring concerns about small rooms, aging infrastructure, and frequent hot water and climate-control issues that affect comfort.

Some mention street noise and the surrounding area’s homelessness affecting comfort outside and at night. Rooms are often compact with tiny bathrooms, limited views, dim lighting, and noise from streetcars or window units, though beds are usually comfortable. Frequent complaints involve inconsistent hot water, tricky or ineffective HVAC, and basic facilities such as no on-site parking, limited bar hours, and occasional renovation or alarm disruptions. Expect a convenient, city-center base with variable comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

No on-site parking; guests use nearby paid garages. Facilities are basic, with a small gym and a bar that can have limited hours, plus occasional renovation, alarm, or door lock issues.

Related guest reviews

8

Alexandre

Apr 28, 2023

·

Stayed 5 nights

Hotel was clearly recently renovated and is tastefully decorated. Standard rooms are a bit small, especially the bathrooms, but clean and practical. The HVAC unit on my room was old and very noisy, but did the job. The gym has one elliptical, two treadmills, cow bells and dumbbells of various weights, a step box and yoga balls. More than enough for my needs. No bathroom, nor rubbing alcohol to clean equipment after use, though. Staff was super friendly and ready to help.

6

Stacey

Jul 3, 2025

·

Stayed 1 night

Traveled with friends and 2 of the three rooms the air conditioner did not work. We were only there for 1 night so didn’t make a deal about it, but if I were staying longer I would have switched rooms. Shower didn’t drain so we showered in a puddle every time. Also NO PARKING GARAGE.

10

Dawn

Dec 7, 2024

·

Stayed 2 nights

Perfect location to catch the Muni to the game, walk across the street to nice skate and enjoy Union square. The 12 pm checkout gave us enough time to go to breakfast and walk a little before checkout. Parking at the garage a block up wasn’t bad.

2

RONALD

Dec 15, 2023

·

Stayed 4 nights

The first room had no hot water and the refrigerator didn't work. They sent "an engineer" who said he fixed it, but actually did nothing. Still with no hot water or refrigerator working we asked to move rooms. They moved us to a room with hot water and working refrigerator. However, the windows were completely insecure and unlockable and could be opened from the outside, the overhead light didn't work and another light was broken so room was very dark, the hotel phone had no place to plug it in, and the heat was always on and the room was over 90 degrees. They put nails in the windows to secure them, and gave us a control for the AC so we could turn off the heat. The weight room had no cleaning solution or wipes. The bar closes at 9pm and there is no way to buy a beer after that. The bar across the street closes at 11. This place should not be open. We heard others complaining too.

6

Patricia

Aug 20, 2025

·

Stayed 1 night

Moldy smell, air conditioner leaked and the floor was wet and the entire room had a moist feeling. Queen mattress on a full size frame. No counter in the bathroom, nowhere to put your person items. Windows faced another building windows. Would be nice if all the windows were frosted and a screen on the bathroom window. No parking, recommend a parking lot around the block. No cheap Great location

6

Collin Scott

Aug 26, 2024

·

Stayed 2 nights

Obviously, I understand you get what you pay for. This property was right in the middle range as far as price. As a Hilton property I would not expect the TV to be ripped out of the wall, ceiling fan didn’t work, and no fan in the bathroom? The bar was closed for some reason for the two nights we stayed. Staff didn’t seem to care.

4

Chandrasekaran

Jun 27, 2023

·

Stayed 4 nights

Construction going on on-site. They have me a room next to a room for which renovations are happening . Too noisy from early morning to 5 pm. Request to change the room was taken but they gave a different room on my after 2 nights by which time the stay was already over. Please request for rooms away from construction/ renovation. Otherwise good hotel to stay.

8

Stephanie

Aug 12, 2025

·

Stayed 4 nights

Enjoyed a peaceful stay at The Barnes. Staff was friendly and helpful. I greatly appreciated the complimentary coffee and tea in the morning. The one inconvenience I encountered was on Sunday night when my key card didn't work and I got locked out of my room for about half an hour, and it turned out the door lock battery was completely drained and not working. Reception staff sent facilities to try and recharge it but that didn't work either, and they were only able to open the door with a drill. After a long day of exploring the city, this was definitely a sour way to end the night.

10

Matthew

Jul 29, 2023

·

Stayed 2 nights

The Barnes is a hop and a skip from Union Square. Probably one of the dirtiest parts of the city. The hotel was great. Walking the streets is iffy. There is absolutely no parking for the hotel. Just know that in advance. There's a public parking garage on the street behind the hotel. Go there first.

6

Frank

Mar 25, 2023

·

Stayed 1 night

Key worked one time then door died. Had to ask front desk twice to get maintenance person to replace battery in door.

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Cleanliness

Housekeeping earns praise and many rooms are clean, but recurring reports note musty odors, worn or dirty areas, and occasional pests or drainage problems.

Related guest reviews

10

marjorie

Nov 5, 2025

·

Stayed 1 night

Desk person was excellent The room was clean We did not like the picture of the picture on the wall of the man with index and 4th finger up Shower was fine We would come again Thank you

8

Christopher

Oct 8, 2025

·

Stayed 4 nights

Comfort and convenience. That's what I liked about my stay. Close to BART/Muni/Cable Cars. Easy to get around. Staff was very helpful and nice people. My room was cleaned promptly every day and always looked great. Bathroom was shiny clean; small but fully equipped. The bed and pillows were very comfortable as well. The room could use a slipper chair. There were only two high chairs and a high top table. Not a problem for me, but some may not like as much. Plenty of room for another chair.

4

Phu

Jul 28, 2024

·

Stayed 2 nights

The room was so strong molding smell Bathroom should be improved, bathtub was not presentable

10

Brandy

May 12, 2025

·

Stayed 2 nights

The property was clean and the staff was really nice!

6

Joseph

Dec 30, 2022

·

Stayed 19,355 nights

The location is the best part! The hotel is affordable and acceptable, but I felt like the room could have been cleaner. There was lint stuff and even a finger nail on the rug that made me think it hadn't been vacuumed. The in-room AC system didn't work at all, in spite of them sending a security guard up to try. Apparently they just don't have anyone in the middle of the night who can do it. So I couldn't adjust the temp. The shower drained very slowly. The bathroom overall didn't seem clean. I could go on and on. The desk staff was nice but I NEVER saw a cleaner or maintenance person.

8

Kristiane

Mar 27, 2025

·

Stayed 2 nights

We had a great stay at The Barnes. Staff is super friendly. The room was clean and comfortable beds. The view was not great. The location is great, cable car stop right outside, close to union square and in walkable distance to Chinatown and many other attractions.

2

Arun

Oct 15, 2025

·

Stayed 2 nights

Rooms smell HORRIBLE--worse than roadside motels that cost $60 a night that I've stayed in.

10

John

Sep 30, 2024

·

Stayed 4 nights

Good location near Union Square and Powell Street Station. The staff was very friendly and while cozy, the rooms were clean and comfortable with good maid service.

2

Kayla

May 19, 2024

·

Stayed 3 nights

After I got home, I realized that I have over six bites on my body from bed bugs. I would recommend the hotel look into a deep clean.

6

Jasmine

Sep 7, 2025

·

Stayed 3 nights

Clean room and comfortable bed. The sink never drained properly. While I’m very use to sleeping in cold temperatures the thermostat was difficult to figure out. There was also a huge roach found in the shower on the 3rd night despite being clean.

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Rooms

Room size varies, but many are compact with tiny bathrooms. Guests mention dated elements, dim lighting, limited views, and noise or hard-to-control window units; beds are often comfortable though some find mattresses poor.

Related guest reviews

8

Cathy

Dec 1, 2025

·

Stayed 1 night

Room was very small

8

Elyse

Jun 28, 2025

·

Stayed 1 night

The room was very small and there was no place to keep a suitcase

6

Yuka

Oct 17, 2024

·

Stayed 3 nights

Room is a little dark. There was no desk.

6

Frank

Aug 27, 2025

·

Stayed 2 nights

The Barnes is in a great location, right near Union Square. That's its main virtue. The room we were in had air conditioning that wasn't working properly (the staff engineer had to come in and change the cable running to the outlet), and there was dust caked on the bottom of the unit. The property is old--understandable--but it appears neglected and in need of attention. We interacted with two staff members. One was quite friendly and pleasant; the other wasn't. Despite its location, I wouldn't choose to stay here again.

10

CHRISTOPHER

Aug 6, 2025

·

Stayed 5 nights

very comfortable beds

8

Igor

Aug 31, 2025

·

Stayed 1 night

Room was ok . Bathroom was recently upgraded and clean. View from the windows was not god at all. :(

6

Robyn

Jun 3, 2024

·

Stayed 3 nights

We stayed in a corner room across the street from a very noisy bar and garbage pick up area. The bottom of the bathtub was chipping and the water pressure was super low. Overall the room was ok, just very very loud, it was hard to get a full sleep.

6

Michelle

Apr 13, 2025

·

Stayed 3 nights

The airconditioning was ineffective and very noisy which impacted on our sleep.

6

Erica

Oct 5, 2025

·

Stayed 1 night

very small rooms, location is good right in the middle of the financial district but the room was just way too small

6

Gabriella

Aug 4, 2024

·

Stayed 1 night

Get hotel and staff however the room was not as described. Our bathroom was very small and not as described. Additionally the room we had frosted windows that you could not see out of. Was very disappointing by my room, but staff and location was great.

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Service

Staff are frequently described as friendly, helpful, and accommodating. A few reviews report slow follow-up or inconsistent responsiveness.

Related guest reviews

2

Philip

Dec 19, 2024

·

Stayed 1 night

When I checked into my room, the room provided to me was not cleaned at all and had an unmade bed, towels all over in bathroom and urine in toilet. Barely an apology and had to neg for compensation in the form of a room one size up which had an inadequate window AC and fan. Dismal front desk with computer issues and not customer service forward or solutions based. Lost so much time on a short work trip over this. Disappointing because it is a nice hotel and great location. Hope I was an anomaly.

10

Rochelle

Sep 12, 2025

·

Stayed 2 nights

Front desk was very kind and welcoming. I had a couple (odd to me) requests and they were more than happy to help.

8

Eugene

Dec 26, 2024

·

Stayed 2 nights

The power went off a couple of times when tried to use coffee machine, called for service and waited for 2 hours. Otherwise very cozy and convenient place with nice staff

10

Danielle

Apr 12, 2025

·

Stayed 3 nights

We thoroughly enjoyed our stay here. The location is perfect. It was quiet and comfortable. And Carmen and Frankie were incredibly friendly and helpful. Thanks guys!

6

Jonathan

Sep 8, 2025

·

Stayed 3 nights

Older boutique hotel with electrical surges. Clean and the staff was not helpful and not very involved. For the price, it is a value. Great location and gets it done.

10

Diane

Aug 30, 2025

·

Stayed 1 night

The staff were fantastic, particularly the front desk staffer Carmen! She was very helpful and sweet. The hotel room was clean and spacious. The location is central to everything and quiet at night.

6

Kristin

Sep 21, 2025

·

Stayed 1 night

Overall, the property was very nice and right in the middle of everything. The reason for the stars is because I left something at the hotel and called the same weekend about it. I never received a response. One would hope for better customer service.

10

Thomas-John

May 6, 2025

·

Stayed 2 nights

The staff and service were fantastic. We were helped several times by several different staff and they were all wonderful. The area was central and close to good transport to get to most of the major sights. The rooms were clean and larger than we anticipated. The immediate surrounding area felt safe to walk as a family in the earlier portions of the night (we were sleeping later so I can’t report on after 10pm), but the area felt safe. Would definitely recommend The Barnes and stay here again if we return to San Francisco

10

Peter

Nov 22, 2025

·

Stayed 3 nights

Very good. Good staff, helped solved some logistics. Very good location.

10

Leon

Aug 9, 2025

·

Stayed 1 night

Frankie was wonderful! We had stayed there for Sunday night. When we came back on Wednesday night he recognized us and had our reservation pulled up! Wow! Thanks, Frankie!

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Location

Central Union Square setting with easy access to BART, cable cars, shopping, and dining; many find it very walkable. Some note street noise and nearby homelessness.

Related guest reviews

10

RUBEN

Mar 27, 2025

·

Stayed 3 nights

Great location

8

Darius

Mar 21, 2025

·

Stayed 3 nights

We really loved staying at the Barnes. It is conveniently located in a safe part of town. It is also near the subway which makes it easy to visit other parts of the city and to get to the airport.

8

Anthony

Aug 31, 2025

·

Stayed 3 nights

Good location and price. Compared to other hotels which were massively overpriced. Easy to get to from the airport. Use the BART train from the Airport terminal straight into Powell St station, a short walk to the hotel, very easy. Nice city break

10

Theodore

Aug 7, 2025

·

Stayed 6 nights

It’s so centrally located in San Francisco

8

Andrea

Dec 14, 2025

·

Stayed 1 night

Clean, prime location for union square and affordable. Only complaint, room was warm and we couldn’t figure out how to use the ac.

10

DAVID

Apr 20, 2025

·

Stayed 1 night

Best location

8

Byron

Mar 28, 2025

·

Stayed 1 night

Great location and good staff. Cable cars a bit noisy but part of SF charm.

8

LCLeong

Dec 1, 2024

·

Stayed 2 nights

Friendly staff. Convenient location to good restaurants like Pinecrest diner up the street from the hotel. Nearby Macy's and other shopping. Careful with the transport as the Lyft drivers have problems finding the front door!

6

Renzie

May 23, 2023

·

Stayed 2 nights

The location is in the Union Square area which has a lot of homeless individuals so we did not feel comfortable/safe being out late at night. As for for facility the lobby was beautiful and the staff was great. Unfortunately the room did not like up to the first impressions of lobby area. Floor in the room was uneven and felt like I was walking on cardboard underneath the carpet. We had a great view of the brick wall. Check-in was at 3pm we arrived early and they did not have a room ready so they took are bags into a secure area and we went for a walk. Returning at 3pm they still did not have a room ready and had to wait an additional hour for a room and had to take a different room that what we ordered as one was not available. Overall all we enjoyed our stay and the staff was helpful and great to deal with.

10

Clifford

Nov 19, 2023

·

Stayed 1 night

Easy and quick service. Right by Union Square. Great location.

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Dining

Continental breakfast is available; feedback ranges from good to basic or overpriced. Lobby coffee and tea are appreciated, while dinner/bar offerings can be limited or closed at times.

Related guest reviews

8

Lori

Jul 29, 2025

·

Stayed 3 nights

Loved they always had in the lobby hot tea and coffee. Such a nice little touch.

8

Cameron

Aug 22, 2025

·

Stayed 5 nights

Served our needs and staff was very accommodating and helpful. Absolutely wonderful kitchen and wait staff in their little café.

8

Esther Miaw Hung

Sep 1, 2025

·

Stayed 5 nights

Very convenient, centrally located, clean, good breakfast and nice front desk people. Bathroom shower door has an opening, not fully closed so water from the shower flow to the floor.

10

Paul

May 26, 2025

·

Stayed 1 night

Beautiful hotel nice rooms huge tv, nice hot shower water! I hate when hotels have cold showers!!! Breakfast was good location was ideal I just wish parking wasn’t so expensive

8

A.J.

Jul 7, 2023

·

Stayed 4 nights

The Barnes of San Francisco was a great stay. The staff was very friendly from the start to the end. It has a nice bar on the ground floor as you walk in. The rooms were quiet and spacious. It is a perfect spot for Union Square shopping and a block from Market Street where you can hop aboard a Street car.

8

Lieve

Aug 17, 2024

·

Stayed 3 nights

Nice hotel, good location and very good breakfast. Rooms were a bit old and could use a small renovation. Carpet felt wet and the water in our kids bathroom stayed cold for a long time.

8

Stephanie

Aug 12, 2025

·

Stayed 4 nights

Enjoyed a peaceful stay at The Barnes. Staff was friendly and helpful. I greatly appreciated the complimentary coffee and tea in the morning. The one inconvenience I encountered was on Sunday night when my key card didn't work and I got locked out of my room for about half an hour, and it turned out the door lock battery was completely drained and not working. Reception staff sent facilities to try and recharge it but that didn't work either, and they were only able to open the door with a drill. After a long day of exploring the city, this was definitely a sour way to end the night.

8

Alejandria

Aug 30, 2024

·

Stayed 7 nights

Excellent location and value. It was very limited however. There was a continental breakfast offered for a fee but cheaper options were available elsewhere. There was also a very limited dinner service. There were ample options elsewhere with similar prices and greater variety. The staff were all great and the accommodations were as expected for a basic Hilton room.

10

Joanne

Dec 12, 2022

·

Stayed 1 night

This boutique hotel is a little gem in the middle of Union Square where you can walk to everywhere. So perfect during the holidays. The price is unbeatable and includes breakfast. The staff are so friendly and really added to our perfect stay. The only negative is its located on the cable car street so drop off/pick up is tricky, but there's plenty of parking a few minutes walk away.

10

Michael

Dec 8, 2023

·

Stayed 4 nights

Hotel is very old but in a great condition, super clean and staff are so friendly. they just need to work more on breakfast. I would give breakfast 6/10 only because there was no variety. But it was not bad.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$347
February	$377
March	$323
April	$192
May	$179
June	$211
July	$130
August	$143
September	$266
October	$276
November	$203
December	$126

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $1,043	17 $344	18 $196	19 $176
20 $178	21 $248	22 $248	23 $248	24 $222	25 $231	26 $234
27 $222	28 $249	29 $835	30 $249

Su	Mo	Tu	We	Th	Fr	Sa
				1 $149	2 $151	3 $149
4 $146	5 $179	6 $221	7 $244	8 $203	9 $150	10 $148
11 $151	12 $409	13 $548	14 $529	15 $366	16 $173	17 $167
18 $155	19 $212	20 $215	21 $212	22 $201	23 $165	24 $165
25 $183	26 $215	27 $215	28 $215	29 $169	30 $155	31 $155

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Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed with Sofa Bed

Room, 1 Queen Bed

Junior Suite, 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility, Hearing)

Deluxe Room, 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility, Hearing)

Room, 1 King Bed

Junior Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Barnes San Francisco, Tapestry Collection by Hilton

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