Is parking available at the property?

Self parking is available on-site for a fee of USD 15 per night. Limited parking is offered, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:30 AM to 10:00 AM for a fee, approximately USD 12 to 25 for adults and children.

Does the property allow pets?

Pets are not allowed at the property, but service animals are exempt from this policy.

What are the check-in and check-out times?

Standard check-in time is 4:00 PM and check-out time is 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available as part of the resort fee, which is USD 52.83 per accommodation, per night. Guests can arrange transfers by contacting the property prior to arrival.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible parking. Guests are encouraged to contact the property for specific needs.

What is the location like in relation to key landmarks?

The property is located in Hana Town Center, just steps from Hana Coast Gallery and 9 minutes by foot from Hana Bay Beach Park. It is 9.4 miles from Haleakala National Park and 0.3 miles from Hana Cultural Center.

Does the property have a swimming pool?

Yes, the property features 2 outdoor swimming pools. The pools are available for guests to enjoy during operational hours, which are not specified.

What are the policies for guests staying with children?

Children 14 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding. The property is family-friendly and offers various amenities suitable for families.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for any specific requests regarding additional sleeping arrangements.

Hana-Maui Resort, a Destination by Hyatt Residence

Average nightly price at Hana-Maui Resort, a Destination by Hyatt Residence by month, last 12 months (USD)
Month	Average price
January	US$581
February	US$570
March	US$529
April	US$557
May	US$480
June	US$462
July	US$439
August	US$479
September	US$556
October	US$528
November	US$502
December	US$638

What guests think

At Hana-Maui Resort, a Destination by Hyatt Residence, travelers rave about the peaceful, scenic setting, spacious bungalows, and consistently friendly staff, while recurring drawbacks include limited air conditioning, no TVs, dated rooms, occasional maintenance issues, and constrained dining options.

Guests highlight ocean-view pools, yoga and spa experiences, and the resort's quiet atmosphere for unwinding. Some guests question the value for the price, citing dated areas and maintenance shortcomings. Expect a serene, remote retreat best for relaxing rather than an amenities-rich, entertainment-heavy stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple pools with ocean views, yoga classes, spa therapies, and convenient golf cart shuttles stand out. Gaps noted include no hot tub and occasional pool or facility interruptions; the gym is described as basic.

Related guest reviews

8

Martijn

16 May 2023

·

Stayed 1 night

Place is just beautifull but the price doesn't match at all with the experience. We booked a room with garden view. Cost around USD800 without breakfast. There was no AC in the room. It was really too hot for us to stay there so we went to the reception. They acknowledged the problem and gave us an option to upgrade for USD400 incl taxes. We did it cause there was no way we could stay in that room. We got a ocean view bungalow. View was great but for a USD1.200 a night ocean bungalow you expect much more. When we pened a drawer of the bathroom the whole front of the sinkfelt down ( a wooden plate of around 4 mters wide).Fortunately it didn't fall on anybody's feet. Rooms are outdated and some parts don't look very clean as they are very old. Also the employees told us many people complained about missing AC's in garden view rooms. Gym was very basic. Breakfast was ok but we needed to wait for 1 hour to get breakfast. Very slow service. We know that Hana is less city-like and more rural but if you pay such high amounts for a room you expect at least some service back. For us once and not again. Without the view we would have rated the hotel a 5. Becaue of the view it's a 7

10

Vincent

9 Aug 2025

·

Stayed 1 night

Awesome location, infinity pool with ocean view - nothing beats that! Only one restaurant (being in a remote location, it’s understandable) but fortunately, the restaurant has many really good options; great food and excellent service. Overall, everything was perfect: the bungalow and the staff (front desk & shuttle drivers).

10

Nicolette

6 Aug 2025

·

Stayed 10 nights

My husband and I stayed at the Hana Maui resort for our honeymoon. We stayed for 10 nights, which we were quickly told by locals is much longer than most people tend to stay in Hāna. We are so glad that we did! This resort is beautiful, clean, and perfect for anyone who enjoys a quiet stay. Upon checking in we were given a free upgrade without even asking! Staff are very kind and helpful, and they have golf carts available to drive you between locations at the resort. We would highly recommend trying the water journey at the spa!

10

caitlin

13 Oct 2024

·

Stayed 2 nights

Amazing break from everyday life in absolute comfort. We got upgrade to an ocean from room for free. Loved to have the gym and free yoga.:) the main pool was drained & refilled the 2 days we were there, so that was a bummer, but still had the other pool to use. Would love to stay here again.

10

Laurie

20 Feb 2024

·

Stayed 1 night

The young lady who checked us was exceptionally wonderful, so throughly professional. The 2 guys who drive the golf carts are very nice.

10

Gaylene

23 Dec 2024

·

Stayed 2 nights

Great swimmjng pool and grounds. Food was very good st restaurant. Needs air conditioning.

10

Samantha

22 Jul 2023

·

Stayed 1 night

If you have the opportunity to spend a night or more in Hana, this is the place to stay! My kids felt like they were living in Jurassic Park! The resort is beautiful. The Ocean view bungalows are private and clean (there was the odd spider, beetle, and gecko. But you are in a rainforest!). The deck on the bungalows was one of my favourite spots to sit and read! The people at the resort are friendly and go above and beyond. The pool and bonfire area are gorgeous.

8

Steven

18 Jul 2024

·

Stayed 2 nights

Beautiful hotel with idyllic setting in Hana Maui. Large rooms which now have Air conditioning!!! and amazing views. Unfortunately they removed the Jacuzzi that was at the end of their beautiful pool. We feel that this was a big mistake and always looked forward to spending time in the Jacuzzi watching the ocean and unwinding from our day in Hana or our drive out from Central Maui. One of the true highlights of our multiple stays there in the past. There are rumors that they are going to be putting it back in which I hope is true. They cannot consider themselves a resort or spa destination without it! Food and setting for breakfast at the hotel restaurant was excellent. Unfortunately, they have also now closed the restaurant for dinner and the only option is to go across the street to Hana Ranch restaurant. Food is good but hopefully the resort can figure out a way of opening the restaurant or bar area for evening snacks or food and drink to elevate it back to the level this property so deserves.

10

Elizabeth

19 Aug 2025

·

Stayed 1 night

I loved the pool and yoga classes. It was the kind of place that the entire family loved. I was sorry I didn't book it for 2-3 nights. Helpful staff and beautiful grounds.

10

Zack and Courtney

13 May 2023

·

Stayed 1 night

We loved the property. It had so many features that we didn’t pay attention to when we booked and we were bummed that we only stayed one night and didn’t get to enjoy everything. Multiple pools and one with nice views o the water, a cool fitness center experience, pitch and putt, tennis… and on. If we ever come back to Hana, this is the first place we will look. The only downsides compared to some other hotels was that we did not have air conditioning. There was also no tv, which didn’t bother us much because we don’t really watch TV but if we were traveling with more family, I could see that and the AC being an issue for them.

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AI-generated summary based on recent guest reviews

Cleanliness

Generally clean rooms and well-kept grounds, but reports include dust, stained linens, ants, and an occasional bug.

Related guest reviews

4

Mohammad

17 Jan 2025

·

Stayed 1 night

We paid for a room with air conditioning, but didn't get one. We were told rooms with a/c's cost more, but didn't explain why it was listed on Expedia that the room has an a/c. We found a dead cockroach in the bathroom. However, the staff were very friendly, and in the morning we enjoyed the area, it is very beautiful. In short, the rooms are way overpriced, no where near how they should be for $600 per night with no ocean view.

10

John

2 Sept 2025

·

Stayed 1 night

Just got here! Very clean and spacious property!

10

Nicolette

6 Aug 2025

·

Stayed 10 nights

My husband and I stayed at the Hana Maui resort for our honeymoon. We stayed for 10 nights, which we were quickly told by locals is much longer than most people tend to stay in Hāna. We are so glad that we did! This resort is beautiful, clean, and perfect for anyone who enjoys a quiet stay. Upon checking in we were given a free upgrade without even asking! Staff are very kind and helpful, and they have golf carts available to drive you between locations at the resort. We would highly recommend trying the water journey at the spa!

10

Janis

22 Feb 2024

·

Stayed 1 night

We stayed at the Hana-Maui Resort so we could visit the attractions along the Road to Hana over two days. I wish we had been able to stay longer, as the hotel was fabulous. Our room with two queen beds was spacious and very clean, There was also a kitchenette and outdoor furniture as well. The bathroom was large, with both a soaking tub and a shower. The check-in process was easy and the golf cart that took us to our room was driven by a friendly and helpful young man. He also drove us to dinner later that evening and the food was wonderful.

6

Marie

1 Aug 2024

·

Stayed 1 night

Nice property and great location but it’s not worth the price. Lots of ants were in the room. Restaurants were just ok. Better to stay elsewhere and leave early for the drive to Hana so that you can drive back to your hotel.

10

Samantha

22 Jul 2023

·

Stayed 1 night

If you have the opportunity to spend a night or more in Hana, this is the place to stay! My kids felt like they were living in Jurassic Park! The resort is beautiful. The Ocean view bungalows are private and clean (there was the odd spider, beetle, and gecko. But you are in a rainforest!). The deck on the bungalows was one of my favourite spots to sit and read! The people at the resort are friendly and go above and beyond. The pool and bonfire area are gorgeous.

10

Terumi

16 Jul 2023

·

Stayed 2 nights

Loved our stay and would definitely stay again. Peaceful, clean and beautiful. A memorable holiday.

6

Daniela

7 May 2025

·

Stayed 1 night

Staff were excellent and the views are stunning. However, the room was outdated and full of dust. Furthermore, there’s no AC therefore the room was very hot at night.

10

Joshua

25 Mar 2025

·

Stayed 1 night

Spacious room and love the open windows. Could use some updating. Under linens on bed were stained. Staff extremely welcoming and friendly. Food in restaurant was delicious.

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AI-generated summary based on recent guest reviews

Rooms

Spacious bungalows and cottages with lanais and memorable ocean views are frequently praised for comfort and privacy. Trade-offs include dated decor, no in-room TVs, and air conditioning that is unavailable in many rooms or can perform weakly.

Related guest reviews

10

Daniel

24 Mar 2024

·

Stayed 5 nights

Stayed in the bungalows. It was absolutely the best room. They have air conditioning in the room. We just listen to the waves at night. Very peaceful and relaxing. We stayed 5 nights and explore everyday.

10

Kevin J

20 Sept 2023

·

Stayed 1 night

Amazingly beautiful! Overall beautiful rooms with amazing view and privacy. The room could be updated considering the price-point. But, we had a wonderful stay and enjoyed it very much.

10

Lynn

5 Aug 2025

·

Stayed 3 nights

The ocean/mountain/ground views were unique, and beautiful. Every staff member we interacted with was friendly, nice and went out of their way to be helpful. The bungalow was exceptional, with views, close to parking lot, and roomy. No TV. What a great idea.

8

Gerard

2 Dec 2024

·

Stayed 1 night

Great property and service. Room was dated, but the oceanfront view made up for it. Great resting spot on a 2 day Road to Hana drive.

6

Thomas

23 Jun 2025

·

Stayed 1 night

First the bad news, there are no TVs in any of the rooms and the wifi is pretty much non-existent. The A/C in our room did not well enough to get the room below 75 degrees. The good news is the staff is very helpful and very kind. The location is spectacular. For $750 per night, the value is marginal. It is also worth mentioning, the road to Hana is an adventure in and of itself, and I don't mean that in a good way. As beautiful as it is, we would not return to this property.

8

JOHN

20 Feb 2025

·

Stayed 1 night

Property was excellent with a great room. Only thing missing was a television.

8

Susan

20 Jan 2024

·

Stayed 2 nights

stayed in garden room - too noisy- walls too thin

10

Chris

14 Aug 2025

·

Stayed 2 nights

Beautiful property with amazing views. We were complimentary upgraded to our own cottage with two adjoining rooms for our family of 4...it was perfect. Would definitely stay here again.

10

Eliska

23 Jul 2025

·

Stayed 2 nights

The oldest hotel on Maui. Beautifully manicured grounds, very peaceful. Our room was quite sizable in one of the cottages. Quite pricey, but as it is remote and you get the 5* experience despite the fact that you can see the hotel isn’t the most modern. Overall wonderfull and very friendly staff!

8

Pamela

23 Mar 2024

·

Stayed 1 night

We were quite surprised there was no air conditioning or TV. We made it work. Room was nice and satisfied our needs.

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Service

Staff are widely described as warm, welcoming, and helpful, and on-property drivers assist with getting around. A minority cite slow or inconsistent service, miscommunication, or activity and key issues.

Related guest reviews

10

Vincent

9 Aug 2025

·

Stayed 1 night

Awesome location, infinity pool with ocean view - nothing beats that! Only one restaurant (being in a remote location, it’s understandable) but fortunately, the restaurant has many really good options; great food and excellent service. Overall, everything was perfect: the bungalow and the staff (front desk & shuttle drivers).

8

Jarrett

20 Oct 2024

·

Stayed 1 night

The staff is so welcoming and helpful they are the real reason why this resort is so wonderful

10

Debbie

3 Aug 2025

·

Stayed 2 nights

Staff is very friendly.

10

Nicolette

6 Aug 2025

·

Stayed 10 nights

My husband and I stayed at the Hana Maui resort for our honeymoon. We stayed for 10 nights, which we were quickly told by locals is much longer than most people tend to stay in Hāna. We are so glad that we did! This resort is beautiful, clean, and perfect for anyone who enjoys a quiet stay. Upon checking in we were given a free upgrade without even asking! Staff are very kind and helpful, and they have golf carts available to drive you between locations at the resort. We would highly recommend trying the water journey at the spa!

8

william

31 Aug 2025

·

Stayed 3 nights

Sad experience. The on site restaurant, which had been excellent, was closed and the replacement is down the street, and underwhelming. The concierge gave us bad information (which I’ve never had happen at a hotel before). The staff disappeared when it was time to help us find our room. Still a beautiful place to be, but it’s less than it was on our previous visits. Obvious deferred maintenance.

8

Erin

6 Jun 2024

·

Stayed 1 night

Loved the location, but property is a bit dated. Also, I had an activity booked and no hotel staff showed up to lead it. When I called the front desk, they said they'd ask their activity lead if anyone was coming and text me back. 30 min later I got a text that so activities that day were cancelled. That's a big reason why the resort was so appealing and they didn't even have the courtesy to tell me when I checked in and told them how excited I was for the activities (hula dancing, lei making, yoga).

10

Laurie

20 Feb 2024

·

Stayed 1 night

The young lady who checked us was exceptionally wonderful, so throughly professional. The 2 guys who drive the golf carts are very nice.

10

Mauricio

20 Aug 2024

·

Stayed 1 night

Gorgeous property. The staff was equally amazing especially Selma & Kepa. Everything about our stay was amazing. We only stayed 1 night which was too short. Longer next time it is expensive but worth the splurge.

10

Erin

7 Apr 2024

·

Stayed 2 nights

Property is absolutely beautiful. Staff was so friendly and helpful. Great experience.

10

Angela

10 Apr 2025

·

Stayed 1 night

Best service we’ve ever had by far. I was so impressed by this place.

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Location

Remote, scenic Hana setting with ocean vistas, ideal for a quiet break or splitting the Road to Hana over two days, with food trucks and a restaurant nearby. The drive is long and options in town are limited.

Related guest reviews

10

Rebecca

6 Jan 2025

·

Stayed 2 nights

This is a small, quiet resort with beautiful views of the ocean. The bungalows are very comfortable. It was a very relaxing place to stay for a couple of days while hiking and exploring Hana and the surrounding area. The staff was very attentive and friendly. Recommend waking up for an early morning swim while watching the sun rise over the ocean!

10

Michael

6 Mar 2023

·

Stayed 7 nights

Quiet escape away from the rest of Maui. This is the place for people who want nature. Not the place to go if you want to go out to eat, zipline, or fun in the sun beach life. It is the place for hiking and exploration. Love it.

10

Vincent

9 Aug 2025

·

Stayed 1 night

Awesome location, infinity pool with ocean view - nothing beats that! Only one restaurant (being in a remote location, it’s understandable) but fortunately, the restaurant has many really good options; great food and excellent service. Overall, everything was perfect: the bungalow and the staff (front desk & shuttle drivers).

10

Sarah

17 Mar 2025

·

Stayed 2 nights

Absolutely loved this stay! The views from the ocean suites were amazing and the property grounds were exceptional. highly recommend adding a night or two to your stay on Maui!

10

Janis

22 Feb 2024

·

Stayed 1 night

We stayed at the Hana-Maui Resort so we could visit the attractions along the Road to Hana over two days. I wish we had been able to stay longer, as the hotel was fabulous. Our room with two queen beds was spacious and very clean, There was also a kitchenette and outdoor furniture as well. The bathroom was large, with both a soaking tub and a shower. The check-in process was easy and the golf cart that took us to our room was driven by a friendly and helpful young man. He also drove us to dinner later that evening and the food was wonderful.

10

Melanie

16 Dec 2022

·

Stayed 19,337 nights

The property is simply stunning in its natural beauty and the service was impeccable. Our bungalow, while lovely, could use a little refresher in terms of paint, etc. The views are world class. Hana is a quaint little town, not overly tourist-y. Lots of local flavor.

6

Thomas

23 Jun 2025

·

Stayed 1 night

First the bad news, there are no TVs in any of the rooms and the wifi is pretty much non-existent. The A/C in our room did not well enough to get the room below 75 degrees. The good news is the staff is very helpful and very kind. The location is spectacular. For $750 per night, the value is marginal. It is also worth mentioning, the road to Hana is an adventure in and of itself, and I don't mean that in a good way. As beautiful as it is, we would not return to this property.

10

Chelcey

2 Apr 2024

·

Stayed 5 nights

Beautiful property close to food stands n trucks n a restaurant - wonderful staff

10

Don

11 Apr 2023

·

Stayed 1 night

We chose the Hana Maui as a one-night stopover on our drive along the Road to Hana. We were surprised to see that we were in an Oceanside cabin with amazing views of the Pacific Ocean. This was a spectacular location and one I would highly recommend for either a one-night stop or a week long stay. Great staff as well.

10

Jun

9 May 2023

·

Stayed 1 night

prefect view in hana and you must be stay one night to enjoy the view and easy to black sand beach

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Dining

Breakfast and some meals earn compliments, including good food and views. However, dinner service has at times been closed or moved off-site, options in Hana are limited, and some guests report slow service and high prices.

Related guest reviews

10

Vincent

9 Aug 2025

·

Stayed 1 night

Awesome location, infinity pool with ocean view - nothing beats that! Only one restaurant (being in a remote location, it’s understandable) but fortunately, the restaurant has many really good options; great food and excellent service. Overall, everything was perfect: the bungalow and the staff (front desk & shuttle drivers).

8

william

31 Aug 2025

·

Stayed 3 nights

Sad experience. The on site restaurant, which had been excellent, was closed and the replacement is down the street, and underwhelming. The concierge gave us bad information (which I’ve never had happen at a hotel before). The staff disappeared when it was time to help us find our room. Still a beautiful place to be, but it’s less than it was on our previous visits. Obvious deferred maintenance.

10

Gaylene

23 Dec 2024

·

Stayed 2 nights

Great swimmjng pool and grounds. Food was very good st restaurant. Needs air conditioning.

6

Marie

1 Aug 2024

·

Stayed 1 night

Nice property and great location but it’s not worth the price. Lots of ants were in the room. Restaurants were just ok. Better to stay elsewhere and leave early for the drive to Hana so that you can drive back to your hotel.

10

craig

9 Oct 2024

·

Stayed 1 night

Love the property, spread out and the view was beautiful. Staff was very nice. Food was great.

8

Sanghamitra

12 Dec 2022

·

Stayed 2 nights

I wish the bar menu was more friendly for healthy eating, vegan options and had mocktail options as well. I wanted to enjoy the live music but had probably the worse mocktail ever and the waitress seemed oblivious that I never drank any of it. They had good food across the street but no music there. Also when we checked in, the woman at the front desk was very pleasant. But our keys didn't work and we had to wait a while to get someone to bring us keys to the ocean villa and when they came, they were not so friendly and acted like we were putting them out. I also wish there was more of a kitchenette in the ocean villas as eating options are so limited in Hana. Otherwise the ocean villas and the property were beautiful and Hana of course is beautiful. Also appreciated we could walk to food trucks etc.

8

Steven

18 Jul 2024

·

Stayed 2 nights

Beautiful hotel with idyllic setting in Hana Maui. Large rooms which now have Air conditioning!!! and amazing views. Unfortunately they removed the Jacuzzi that was at the end of their beautiful pool. We feel that this was a big mistake and always looked forward to spending time in the Jacuzzi watching the ocean and unwinding from our day in Hana or our drive out from Central Maui. One of the true highlights of our multiple stays there in the past. There are rumors that they are going to be putting it back in which I hope is true. They cannot consider themselves a resort or spa destination without it! Food and setting for breakfast at the hotel restaurant was excellent. Unfortunately, they have also now closed the restaurant for dinner and the only option is to go across the street to Hana Ranch restaurant. Food is good but hopefully the resort can figure out a way of opening the restaurant or bar area for evening snacks or food and drink to elevate it back to the level this property so deserves.

8

Kevin

24 Sept 2023

·

Stayed 1 night

This is an older resort that is in a truly beautiful location. Our room was very spacious and had a wonderful deck that overlooked the ocean. We were disappointed that the A/C didn’t work well enough to cool the room, but the evening sea breeze made it comfortable enough. There was no hot water in our room either so we weren’t able to take a shower in the morning. The dinner at the restaurant was good, which was nice since there are no other dinner options in Hana.

6

Sunil

4 Jul 2023

·

Stayed 3 nights

Stayed for 3 days. Package included breakfast which was average. Service at the restaurant was below average. Not many food options for lunch and dinner. Food trucks around the resort which I understand nothing to do with resort were way below average.

10

Joshua

25 Mar 2025

·

Stayed 1 night

Spacious room and love the open windows. Could use some updating. Under linens on bed were stained. Staff extremely welcoming and friendly. Food in restaurant was delicious.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $715
11 $705	12	13 $768	14 $786	15 $816	16 $925	17 $1,306
18 $616	19 $786	20 $705	21 $583	22	23 $919	24 $727
25 $557	26 $679	27 $670	28 $667	29 $686	30 $557	31 $675

Su	Mo	Tu	We	Th	Fr	Sa
1 $680	2 $567	3 $594	4 $595	5 $792	6 $578	7 $486
8 $544	9 $490	10 $494	11 $482	12 $580	13 $545	14 $555
15 $481	16 $495	17 $510	18 $481	19 $477	20 $519	21 $476
22 $474	23 $485	24 $474	25 $475	26 $474	27 $682	28 $475
29 $512	30 $493

Hana-Maui Resort, a Destination by Hyatt Residence

Prices for Hana-Maui Resort, a Destination by Hyatt Residence

Monthly average prices

About this property

Location

Room options

Room, 1 Bedroom (Waikaloa)

Room, 1 King Bed, Garden View

Room, 2 Queen Beds, Garden View

Deluxe Bungalow, 1 King Bed, Oceanfront (Deluxe Suite)

Room, 1 King Bed, Accessible Bathtub

Room, 2 Queen Beds, Accessible Bathtub

Room, 2 Bedrooms (Waikaloa)

Suite, 1 King Bed, Garden View

Bungalow, 2 Queen Beds, Oceanfront

Bungalow, 1 King Bed, Oceanfront

Studio, 1 King Bed, Partial Ocean View

Bungalow, 1 King Bed, Jetted Tub, Oceanfront

Bungalow, 1 King Bed, Ocean View

Premier Suite, 1 King Bed, Oceanfront

Bungalow, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Partial Ocean View

Deluxe Bungalow, 1 King Bed, Oceanfront

Guest reviews of Hana-Maui Resort, a Destination by Hyatt Residence

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hana-Maui Resort, a Destination by Hyatt Residence

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