Pensión Plaza Nueva

Cozy hotel in a great location. Easy check in

Basic clean enough room. Great location and decent for a night or two as a base. No frills

Very nice location at the plaza. The check-in and out was easy with clear instructions. A big star to the cleaning staff, the room couldn’t be cleaner!!

I specifically booked this room as it has air conditioning however when we checked in around 9:30pm the air con was not working. The staff obviously knew because they had left a small fan in the room. Temperatures in Bilbao have been in the mid 30’s. So it was sweltering hot all night. Paid £100 for the night as it had air conditioning however did not get what we paid for. Had I wanted a room without air con I could have booked one for a lot less money. Also the shower dripped all night long. The address of this property is Plaza Nuevo 2 but it is actually No 1. Only for a helpful lady in Bar Víctor we would still be looking for it. Poor show really.

Loud at night (no heavy window shutters to block the noise) due to the square outside, the bathroom door is frosted glass so the whole room illuminates when someone is in there, weird check in process. Location is top though.