Name: PACIFIC SUITES Boutique Hotel and Bistro
Address: Lapa Verde St., 500 meters east of Pops, Jacó, Costa Rica, Jacó, Puntarenas Province, Costa Rica
Rating: 8.85

What guests think

Reviews of PACIFIC SUITES Boutique Hotel and Bistro describe friendly, efficient service; spacious, modern condo‑style rooms; a pleasant pool and on‑site restaurant; and a convenient, walkable location near the beach and Jaco’s main strip.

Breakfast is frequently praised, though a few guests found it average, slow, or limited to one entree. Common critiques include slow or spotty Wi‑Fi, occasional communication issues, and minor in‑room drawbacks like dim bathroom lighting or smaller TVs. Most feedback highlights strong cleanliness, but one review reported pests and poor upkeep. A solid choice for couples and families.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight a pleasant pool, an on‑site restaurant, and solid security; some also mention accessible parking and well‑kept grounds. No consistent facility complaints appear in the reviews.

Related guest reviews

10

Jim

Sep 3, 2024

·

Stayed 5 nights

The entire staff was friendly and accommodating. The grounds are beautiful and the pool area was immaculate. Beautiful room and beautiful people and only a short distance walk to the beach.

8

Daniel

Dec 17, 2021

·

Stayed 2 nights

Gute Infrastruktur, nettes Personal, gratis Zimmerupdate mit late Check-out bekommen. Das Frühstück ist Durchschnitt.

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8

Valentin

Mar 5, 2024

·

Stayed 7 nights

I really liked this boutique hotel condo. It was very clean very cozy, the people were great, and it was a close, walk to the beach and busier restaurants. The staff was extremely accommodating and were good communicators. I love the fact that II really liked this boutique hotel condo. It was very clean very cozy, the people were great, and it was a close, walk to the beach and busier restaurants. The staff was extremely accommodating and we’re good communicators. I love the fact that I had a complete condo where I could cook .And the security was good ….no complaints just great compliments to everybody there

10

Chelsea

Feb 2, 2024

·

Stayed 1 night

Clean and new construction. Nice lobby, nice pool, great staff.

10

Steve

Jan 11, 2026

·

Stayed 1 night

Great check-in with very friendly and efficient staff. Room spotless, modern apartment with lots of space. Great location, breakfast and pool. excellent stay.

10

Russell

Jan 22, 2023

·

Stayed 18 nights

Very well maintained property. Any problems were addressed and fixed immediately. 24 hour security. Friendly and helpful staff.

8

robert

Apr 19, 2023

·

Stayed 1 night

10 minute walk to beach. Reception was very nice with great communication. There is a restaurant with good selection. Property is very clean. A solid 8 out of 10 rating. Very positive impression. Staff is very happy and pleasant. A yes to stay.

8

Jade

Mar 14, 2024

·

Stayed 4 nights

Enjoyed the stay, noce pool and restaurant

10

Corey

Jun 6, 2025

·

Stayed 1 night

Actually stay the women at the counter remembered me and they made it a very pleasurable experience and if they read this, I just wanna say thank you for making it so easy to check in and check out and for the amazing strawberry ice sugar smoothie that I get every two months when I fly in, so thank you so much you guys are amazing. Oh, and they have handicap parking, which is excellent for me.

10

Niger

Jul 30, 2022

·

Stayed 3 nights

Great place comfortable to be with family and friends, safe and with quality front desk service.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe the property and rooms as very clean, well maintained, or immaculate. There is an isolated report of pests and poor upkeep.

Related guest reviews

10

Jim

Sep 3, 2024

·

Stayed 5 nights

The entire staff was friendly and accommodating. The grounds are beautiful and the pool area was immaculate. Beautiful room and beautiful people and only a short distance walk to the beach.

8

Valentin

Mar 5, 2024

·

Stayed 7 nights

I really liked this boutique hotel condo. It was very clean very cozy, the people were great, and it was a close, walk to the beach and busier restaurants. The staff was extremely accommodating and were good communicators. I love the fact that II really liked this boutique hotel condo. It was very clean very cozy, the people were great, and it was a close, walk to the beach and busier restaurants. The staff was extremely accommodating and we’re good communicators. I love the fact that I had a complete condo where I could cook .And the security was good ….no complaints just great compliments to everybody there

10

Chelsea

Feb 2, 2024

·

Stayed 1 night

Clean and new construction. Nice lobby, nice pool, great staff.

8

Charles

Jun 15, 2024

·

Stayed 1 night

I like this place. Good relation price vs quality of service. Good breakfast. Eventhough this time took too long and it was not warm. Good atrention. Good ambient. Very clean. Thank you.

10

Julio Cesar Ramos

Jun 9, 2025

·

Stayed 7 nights

Excelente ubiy excelente servicio por parte de los trabajadores, el hotel está hermoso y muy limpio

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10

Steve

Jan 11, 2026

·

Stayed 1 night

Great check-in with very friendly and efficient staff. Room spotless, modern apartment with lots of space. Great location, breakfast and pool. excellent stay.

10

Russell

Jan 22, 2023

·

Stayed 18 nights

Very well maintained property. Any problems were addressed and fixed immediately. 24 hour security. Friendly and helpful staff.

8

robert

Apr 19, 2023

·

Stayed 1 night

10 minute walk to beach. Reception was very nice with great communication. There is a restaurant with good selection. Property is very clean. A solid 8 out of 10 rating. Very positive impression. Staff is very happy and pleasant. A yes to stay.

4

Valeria

Mar 6, 2022

·

Stayed 3 nights

I found 5 cockroaches in my bedroom. The entire hotel is dirty and in bad condition. I’m not being picky, but the basic cleaning is not really there. Team members from the hotel are not really friendly. That’s all. A lot of repairs need to be done

10

Paul

Feb 16, 2024

·

Stayed 7 nights

The staff were amazing. The property is immaculate.

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AI-generated summary based on recent guest reviews

Rooms

Condo‑style units are praised as spacious and comfortable, with some noting in‑room washers and dryers. Downsides include slow or spotty Wi‑Fi, dim bathroom lighting, smaller TVs, and a few remarks about limited in‑room amenities.

Related guest reviews

10

Jim

Sep 3, 2024

·

Stayed 5 nights

The entire staff was friendly and accommodating. The grounds are beautiful and the pool area was immaculate. Beautiful room and beautiful people and only a short distance walk to the beach.

10

Tracy

Nov 30, 2025

·

Stayed 7 nights

Everything was perfect. The room had everything we expected. Having a washer and dryer was a super bonus. (If they sold individual cleaning pods on site that would have been convenient but we just purchased a small amount of laundry soap at the local Maxi Pali which was just down the road from our location.) Breakfast daily included was amazing. Fantastic food! The location was perfect for everything we wanted to do in Jaco.

8

Kevin

Mar 27, 2025

·

Stayed 5 nights

Very nice property for an affordable price. I just wish they had better communication about not being able to allow guests in after check-in it kind of started my trip off bad. They need a bigger tv in the living room and Bluetooth upgrades for amenities inside the room. Other than that, I enjoyed my stay and would recommend it if you're a couple or bringing your family to Jaco. Very safe tourist location.

10

Jose

Dec 30, 2023

·

Stayed 2 nights

Todo bastante bien, rápida atención , cómodo y desayuno muy tico, que podría ser mejor

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8

Michael

Dec 7, 2023

·

Stayed 3 nights

Wi fi was a little spotty.

8

Valentin

Mar 5, 2024

·

Stayed 7 nights

I really liked this boutique hotel condo. It was very clean very cozy, the people were great, and it was a close, walk to the beach and busier restaurants. The staff was extremely accommodating and were good communicators. I love the fact that II really liked this boutique hotel condo. It was very clean very cozy, the people were great, and it was a close, walk to the beach and busier restaurants. The staff was extremely accommodating and we’re good communicators. I love the fact that I had a complete condo where I could cook .And the security was good ….no complaints just great compliments to everybody there

10

Sidney

Aug 14, 2025

·

Stayed 6 nights

The only issue is that the lights in the bathroom were not bright enough. Other than that every thing was good to go.

10

Steve

Jan 11, 2026

·

Stayed 1 night

Great check-in with very friendly and efficient staff. Room spotless, modern apartment with lots of space. Great location, breakfast and pool. excellent stay.

8

Kutia

Mar 19, 2024

·

Stayed 2 nights

Overall great stay in Jacó. Only 10 minute walk to main strip. Only 1 entree pp for the breakfast that is included daily. The only issue for me was the WiFi was VERY slow almost nonexistent during peak hours. Was very fast during the middle of the night when most ppl were sleep. I would definitely stay again it was very clean and the condos were spacious

8

Carlos

Mar 30, 2024

·

Stayed 4 nights

Lugar cómodo y bonito, poco equipado

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, attentive, and efficient, with smooth check‑ins and helpful assistance. A few guests reported communication problems or unfriendly front‑desk interactions.

Related guest reviews

10

Jim

Sep 3, 2024

·

Stayed 5 nights

The entire staff was friendly and accommodating. The grounds are beautiful and the pool area was immaculate. Beautiful room and beautiful people and only a short distance walk to the beach.

8

Kevin

Mar 27, 2025

·

Stayed 5 nights

Very nice property for an affordable price. I just wish they had better communication about not being able to allow guests in after check-in it kind of started my trip off bad. They need a bigger tv in the living room and Bluetooth upgrades for amenities inside the room. Other than that, I enjoyed my stay and would recommend it if you're a couple or bringing your family to Jaco. Very safe tourist location.

10

Vladimir

Aug 25, 2025

·

Stayed 1 night

El proceso de check in fue muy bueno el recepcionista atento y comunicativo. Todo muy bien en general

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10

Noemy

Feb 17, 2025

·

Stayed 1 night

Estadía tranquila, desayuno delicioso, muy atentos en el servicio.

Translate

8

Valentin

Mar 5, 2024

·

Stayed 7 nights

I really liked this boutique hotel condo. It was very clean very cozy, the people were great, and it was a close, walk to the beach and busier restaurants. The staff was extremely accommodating and were good communicators. I love the fact that II really liked this boutique hotel condo. It was very clean very cozy, the people were great, and it was a close, walk to the beach and busier restaurants. The staff was extremely accommodating and we’re good communicators. I love the fact that I had a complete condo where I could cook .And the security was good ….no complaints just great compliments to everybody there

2

nathalia

Dec 26, 2023

·

Stayed 1 night

I had a terrible experience, from the minute I was greeted. I’ve stayed at this property before & because of status I always receive an upgrade & it has been a very pleasant stay. However this time I wasn’t greeted properly & treated nice. I informed while checking in about a possible upgrade she denied to to me. The property had plenty of rooms available & I triple checked before I asked. However she was rude & not willing to help. I asked if I could speak with someone else she said she was the only one & it would need to be the following day however I was checking out the next day. The property is nice & I’ve always enjoyed the amenities. But if this new staff is going to be treating the guest this way I would not be going back

10

Steve

Jan 11, 2026

·

Stayed 1 night

Great check-in with very friendly and efficient staff. Room spotless, modern apartment with lots of space. Great location, breakfast and pool. excellent stay.

10

Russell

Jan 22, 2023

·

Stayed 18 nights

Very well maintained property. Any problems were addressed and fixed immediately. 24 hour security. Friendly and helpful staff.

8

robert

Apr 19, 2023

·

Stayed 1 night

10 minute walk to beach. Reception was very nice with great communication. There is a restaurant with good selection. Property is very clean. A solid 8 out of 10 rating. Very positive impression. Staff is very happy and pleasant. A yes to stay.

10

Corey

Jun 6, 2025

·

Stayed 1 night

Actually stay the women at the counter remembered me and they made it a very pleasurable experience and if they read this, I just wanna say thank you for making it so easy to check in and check out and for the amazing strawberry ice sugar smoothie that I get every two months when I fly in, so thank you so much you guys are amazing. Oh, and they have handicap parking, which is excellent for me.

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AI-generated summary based on recent guest reviews

Location

Reviewers like the convenient, walkable setting near the beach, the main strip, and restaurants; several also note it feels safe. A solid base for exploring Jacó.

Related guest reviews

10

Jim

Sep 3, 2024

·

Stayed 5 nights

The entire staff was friendly and accommodating. The grounds are beautiful and the pool area was immaculate. Beautiful room and beautiful people and only a short distance walk to the beach.

10

Tracy

Nov 30, 2025

·

Stayed 7 nights

Everything was perfect. The room had everything we expected. Having a washer and dryer was a super bonus. (If they sold individual cleaning pods on site that would have been convenient but we just purchased a small amount of laundry soap at the local Maxi Pali which was just down the road from our location.) Breakfast daily included was amazing. Fantastic food! The location was perfect for everything we wanted to do in Jaco.

8

Kevin

Mar 27, 2025

·

Stayed 5 nights

Very nice property for an affordable price. I just wish they had better communication about not being able to allow guests in after check-in it kind of started my trip off bad. They need a bigger tv in the living room and Bluetooth upgrades for amenities inside the room. Other than that, I enjoyed my stay and would recommend it if you're a couple or bringing your family to Jaco. Very safe tourist location.

8

Valentin

Mar 5, 2024

·

Stayed 7 nights

I really liked this boutique hotel condo. It was very clean very cozy, the people were great, and it was a close, walk to the beach and busier restaurants. The staff was extremely accommodating and were good communicators. I love the fact that II really liked this boutique hotel condo. It was very clean very cozy, the people were great, and it was a close, walk to the beach and busier restaurants. The staff was extremely accommodating and we’re good communicators. I love the fact that I had a complete condo where I could cook .And the security was good ….no complaints just great compliments to everybody there

10

marco

Jul 28, 2025

·

Stayed 4 nights

This property its, like an oasis hidden in Jaco, i recommended to the touris and nationals to stay in their hotel!

10

Julio Cesar Ramos

Jun 9, 2025

·

Stayed 7 nights

Excelente ubiy excelente servicio por parte de los trabajadores, el hotel está hermoso y muy limpio

Translate

10

Steve

Jan 11, 2026

·

Stayed 1 night

Great check-in with very friendly and efficient staff. Room spotless, modern apartment with lots of space. Great location, breakfast and pool. excellent stay.

8

Kutia

Mar 19, 2024

·

Stayed 2 nights

Overall great stay in Jacó. Only 10 minute walk to main strip. Only 1 entree pp for the breakfast that is included daily. The only issue for me was the WiFi was VERY slow almost nonexistent during peak hours. Was very fast during the middle of the night when most ppl were sleep. I would definitely stay again it was very clean and the condos were spacious

8

robert

Apr 19, 2023

·

Stayed 1 night

10 minute walk to beach. Reception was very nice with great communication. There is a restaurant with good selection. Property is very clean. A solid 8 out of 10 rating. Very positive impression. Staff is very happy and pleasant. A yes to stay.

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AI-generated summary based on recent guest reviews

Dining

Breakfast earns frequent praise for taste, though several guests found it average at times, slow or not hot, or limited to a single entree per person. The on‑site restaurant is appreciated for its selection.

Related guest reviews

10

Tracy

Nov 30, 2025

·

Stayed 7 nights

Everything was perfect. The room had everything we expected. Having a washer and dryer was a super bonus. (If they sold individual cleaning pods on site that would have been convenient but we just purchased a small amount of laundry soap at the local Maxi Pali which was just down the road from our location.) Breakfast daily included was amazing. Fantastic food! The location was perfect for everything we wanted to do in Jaco.

10

Jose

Dec 30, 2023

·

Stayed 2 nights

Todo bastante bien, rápida atención , cómodo y desayuno muy tico, que podría ser mejor

Translate

8

Daniel

Dec 17, 2021

·

Stayed 2 nights

Gute Infrastruktur, nettes Personal, gratis Zimmerupdate mit late Check-out bekommen. Das Frühstück ist Durchschnitt.

Translate

10

Noemy

Feb 17, 2025

·

Stayed 1 night

Estadía tranquila, desayuno delicioso, muy atentos en el servicio.

Translate

8

Charles

Jun 15, 2024

·

Stayed 1 night

I like this place. Good relation price vs quality of service. Good breakfast. Eventhough this time took too long and it was not warm. Good atrention. Good ambient. Very clean. Thank you.

10

Steve

Jan 11, 2026

·

Stayed 1 night

Great check-in with very friendly and efficient staff. Room spotless, modern apartment with lots of space. Great location, breakfast and pool. excellent stay.

8

Kutia

Mar 19, 2024

·

Stayed 2 nights

Overall great stay in Jacó. Only 10 minute walk to main strip. Only 1 entree pp for the breakfast that is included daily. The only issue for me was the WiFi was VERY slow almost nonexistent during peak hours. Was very fast during the middle of the night when most ppl were sleep. I would definitely stay again it was very clean and the condos were spacious

8

robert

Apr 19, 2023

·

Stayed 1 night

10 minute walk to beach. Reception was very nice with great communication. There is a restaurant with good selection. Property is very clean. A solid 8 out of 10 rating. Very positive impression. Staff is very happy and pleasant. A yes to stay.

8

Jade

Mar 14, 2024

·

Stayed 4 nights

Enjoyed the stay, noce pool and restaurant

10

Corey

Jun 6, 2025

·

Stayed 1 night

Actually stay the women at the counter remembered me and they made it a very pleasurable experience and if they read this, I just wanna say thank you for making it so easy to check in and check out and for the amazing strawberry ice sugar smoothie that I get every two months when I fly in, so thank you so much you guys are amazing. Oh, and they have handicap parking, which is excellent for me.

Was this helpful?

AI-generated summary based on recent guest reviews

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Amenities

Property description

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Fabulous

What guests think

Location

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Check-in instructions

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PACIFIC SUITES Boutique Hotel and Bistro