Is parking available at the property?

Yes, the property offers on-site covered valet parking for a fee of VND 260,000 per day.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:00 AM to 10:00 AM for a fee of approximately VND 450,000 for adults and VND 250,000 for children.

What are the standard check-in and check-out times?

Check-in time is at 2:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of VND 840,000 per vehicle (maximum occupancy 2). Guests must arrange the transfer by contacting the property 48 hours prior to arrival.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for ease of access.

What is the location of the property in relation to key landmarks?

The property is located in Cau Giay District, within a 10-minute drive of Hoan Kiem Lake and West Lake. It is approximately 3.9 miles from Ho Chi Minh Mausoleum and 5.1 miles from Hanoi Old Town Night Market. The nearest major airport is Noi Bai International Airport, located 26 km away.

Does the property have a swimming pool?

Yes, the property features an indoor swimming pool. The operational hours are not specified, but it is available for guests to enjoy.

What are the hotel's policies regarding children?

Children stay free when occupying the parent or guardian's room, using existing bedding. The property is family-friendly and offers amenities suitable for children.

Grand K Hotel Suites Hanoi - Luxurious Aparthotel

What guests think

Grand K Hotel Suites Hanoi draws praise for clean, modern, high-floor rooms, popular breakfast buffets, and standout rooftop amenities such as an indoor pool, gym, and bar/restaurant with broad city views.

Several reviews note the location in a newer business district is far from the Old Quarter and main sights, though rideshares make trips easy and there are shops or a convenience store nearby. Suites are often spacious with kitchens and great high-floor views, but a few guests reported street noise and bathroom issues like weak water pressure or fluctuating hot water. Service is widely described as warm and helpful, with occasional front desk lapses and a few disappointing restaurant experiences. Expect a modern, amenity-rich stay away from the historic core.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews highlight impressive rooftop amenities, especially the indoor pool and gym, plus bars with city views; a few mention issues like a closed pool, HVAC problems, or a basic gym.

Related guest reviews

10

Karen

17 Nov 2025

·

Stayed 2 nights

Amazing , Amazing, Amazing - did not want to leave . We booked a junior suite which was outstanding . It was more like an apartment with its own kitchen area , utility room with a 2nd toilet, living room , separate bedroom and bathroom. It also had a nice little balcony - which had great views being on the 37th floor , very modern , spacious building with 4 lifts . Reception is on 32nd floor and it has an amazing restaurant with excellent food. Roof top indoor gym and heated swimming pool . The staff were all amazing and very helpful 10/10 .

6

Jonguk

24 Apr 2023

·

Stayed 3 nights

Spaceous but very poor in facilities (GYM facility, GYM amanagement)

10

HILDA

25 Oct 2025

·

Stayed 4 nights

Yes… the air conditioning was very good.

6

Martinez

6 Dec 2025

·

Stayed 4 nights

The HVAC was not functioning properly. Staff were not very helpful. The only one restaurant was terrible in service and food. Location is not convenient. The Best thing about the entire Jr Suite was the laundry room with the W/D combination unit, sink, and toilet all in one. It was the most useful plus for our stays.

2

KA KEUNG

12 Jan 2025

·

Stayed 2 nights

The staff is absolutely terrible, they will treat u like the rob, the swimming pool closed the place was dirty, if you want to have a uncomfortable memory, you can go this hell hotel

8

Anthony

21 Jan 2026

·

Stayed 4 nights

Grand K hotel is above residential apartments, so the rooms are high up. It is not a bad hotel just a bit distant in the new business district. But then Hanoi is spread out so takes more time to get to places than say Saigon and Danang. Lucky Grab was cheap for us. We had 3 in a 2-bedroom suite. Spacious enough with 2 baths and small living with kitchen. Brekky buffet had a good spread. Pool is indoor at the top floor next to the sky lounge/bar so has nice birds eye view of the city. There is a convenience store Golden Mart in the same building so a definite plus. Hotel staff were friendly enough without being extraordinary except for one...our favourite concierge Thang. Always smiling, always chatty, always welcoming. People person. Big shout out to him. If you don't mind Grabbing this is a pretty good choice.

10

Lyfe

8 Dec 2025

·

Stayed 4 nights

Wonderful modern hotel. Lovely rooms with a machine machine and scale. Amazing pool!

10

Ashley

30 Oct 2025

·

Stayed 2 nights

Staff very good. Restaurant/breakfast area is big and spacious. Rooftop bar and pool area are excellent.

10

Thomas

16 Apr 2023

·

Stayed 1 night

Good amenities, staff, clean and modern

10

Mir

13 Mar 2023

·

Stayed 2 nights

Clean new hotel. Friendly staff. Comfortable bed and super fluffy pillows. Breakfast was nice with enough choices to fill you up. Beautiful pool on 45th floor and excellent views. Family friendly. Clean and modern bathroom. A mall and shops are nearby. Only thing is that this Hotel is in a newer part of the city so about 25 mins to the city centre or the old quarter and all the touristy places. Would definitely stay again especially if coming with family.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are consistently described as very clean. However, several guests reported maintenance issues such as weak shower pressure or unstable hot water.

Related guest reviews

10

JUNGROK

16 Jan 2026

·

Stayed 5 nights

깨끗한 객실, 정갈하고 다양한 아침 식사

10

Stephanie

13 Oct 2023

·

Stayed 2 nights

This property is neat and clean

8

Natsuki

6 Jan 2024

·

Stayed 3 nights

バスタブのお湯が冷たくなったりで適温に調整するのが難しかったです。それ以外はスタッフも対応が非常によく、快適に過ごせました！朝食もとてもおいしかったです。

10

Fumiya

3 Nov 2025

·

Stayed 3 nights

綺麗な客室でとても良かったです。また宿泊したいと思います。

8

Allison

10 Nov 2025

·

Stayed 3 nights

The room was very clean & the staff was very pleasant & helpful.

10

SUHO

20 Jan 2026

·

Stayed 2 nights

친절한 직원과 깨끗한 객실이 좋았습니다

2

KA KEUNG

12 Jan 2025

·

Stayed 2 nights

The staff is absolutely terrible, they will treat u like the rob, the swimming pool closed the place was dirty, if you want to have a uncomfortable memory, you can go this hell hotel

6

SHINICHIRO

31 Mar 2025

·

Stayed 1 night

シャワーの圧が弱すぎました。またバスタブのお湯を入れようとしたら、すぐにお湯がで出なくなり、冷たくなりました

8

yong chan

16 Dec 2025

·

Stayed 3 nights

객실에 뜨거운 물이 거의 안나옴. 아주 물이 약함

10

CHI NUN

23 Dec 2025

·

Stayed 3 nights

Room is cleaned

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and apartment-style, with kitchens and high-floor views; beds are comfortable. Some guests noted outside noise in higher rooms.

Related guest reviews

10

Karen

17 Nov 2025

·

Stayed 2 nights

Amazing , Amazing, Amazing - did not want to leave . We booked a junior suite which was outstanding . It was more like an apartment with its own kitchen area , utility room with a 2nd toilet, living room , separate bedroom and bathroom. It also had a nice little balcony - which had great views being on the 37th floor , very modern , spacious building with 4 lifts . Reception is on 32nd floor and it has an amazing restaurant with excellent food. Roof top indoor gym and heated swimming pool . The staff were all amazing and very helpful 10/10 .

10

HILDA

25 Oct 2025

·

Stayed 4 nights

Yes… the air conditioning was very good.

10

Rannei

25 Dec 2025

·

Stayed 3 nights

Vennlige og hjelpsomme ansatte, spesielt mr. Throng som hjalp til med alt vi spurte om. Hotellet hadde nydelig frokost buffé, og det var mye vegetar alternativer. Stort fint rom. Vi kommer gjerne tilbake om turen går til Hanoi😍

8

Anthony

21 Jan 2026

·

Stayed 4 nights

Grand K hotel is above residential apartments, so the rooms are high up. It is not a bad hotel just a bit distant in the new business district. But then Hanoi is spread out so takes more time to get to places than say Saigon and Danang. Lucky Grab was cheap for us. We had 3 in a 2-bedroom suite. Spacious enough with 2 baths and small living with kitchen. Brekky buffet had a good spread. Pool is indoor at the top floor next to the sky lounge/bar so has nice birds eye view of the city. There is a convenience store Golden Mart in the same building so a definite plus. Hotel staff were friendly enough without being extraordinary except for one...our favourite concierge Thang. Always smiling, always chatty, always welcoming. People person. Big shout out to him. If you don't mind Grabbing this is a pretty good choice.

10

Lyfe

8 Dec 2025

·

Stayed 4 nights

Wonderful modern hotel. Lovely rooms with a machine machine and scale. Amazing pool!

10

Soonho

27 Apr 2024

·

Stayed 5 nights

Good service, nice room. Every thing is satisfied.

8

CHUL GU

10 Dec 2025

·

Stayed 3 nights

객실 굿

8

Duc

17 Nov 2024

·

Stayed 8 nights

I was staying at 37th floor and still got a lot of noise from playground on the other side of street. Sound proof needs to be improved. In general, the hotel is good.

10

Mir

13 Mar 2023

·

Stayed 2 nights

Clean new hotel. Friendly staff. Comfortable bed and super fluffy pillows. Breakfast was nice with enough choices to fill you up. Beautiful pool on 45th floor and excellent views. Family friendly. Clean and modern bathroom. A mall and shops are nearby. Only thing is that this Hotel is in a newer part of the city so about 25 mins to the city centre or the old quarter and all the touristy places. Would definitely stay again especially if coming with family.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly and helpful, with staff and managers often going the extra mile. A few reviews cite front desk lapses and slow check-in.

Related guest reviews

10

yi

10 Mar 2023

·

Stayed 2 nights

Thank you Tom for the good service ,we are all very satisfied with your smile and service,Hope to see you again when we are back

10

hueiling

3 Sept 2023

·

Stayed 6 nights

We had business trip there and spent a few more days after work. Buffet breakfast is great with high floor beautiful City view (32nd floor). We didn’t plan our trip, but thanks to the hotel manager Mr. Doan Anh Tuan. He helped us to book ha long bay trip, pick us up in the early morning and sent us back to hotel at night. He prepared our breakfast since we needed to leave hotel at 5:30am for the trip. He also helped us call restaurants to make reservations for us. I am very appreciate his help and he made our trip so much easier and enjoyable. We will definitely come back if we visit Hanoi again. 👍👍

10

Rannei

25 Dec 2025

·

Stayed 3 nights

Vennlige og hjelpsomme ansatte, spesielt mr. Throng som hjalp til med alt vi spurte om. Hotellet hadde nydelig frokost buffé, og det var mye vegetar alternativer. Stort fint rom. Vi kommer gjerne tilbake om turen går til Hanoi😍

10

Han

31 Dec 2025

·

Stayed 1 night

Very Welcoming! Perfect for family stay. Nice- clean- excellent customer services.

10

CHI NUN

23 Dec 2025

·

Stayed 3 nights

Staff is kind

8

Anthony

21 Jan 2026

·

Stayed 4 nights

Grand K hotel is above residential apartments, so the rooms are high up. It is not a bad hotel just a bit distant in the new business district. But then Hanoi is spread out so takes more time to get to places than say Saigon and Danang. Lucky Grab was cheap for us. We had 3 in a 2-bedroom suite. Spacious enough with 2 baths and small living with kitchen. Brekky buffet had a good spread. Pool is indoor at the top floor next to the sky lounge/bar so has nice birds eye view of the city. There is a convenience store Golden Mart in the same building so a definite plus. Hotel staff were friendly enough without being extraordinary except for one...our favourite concierge Thang. Always smiling, always chatty, always welcoming. People person. Big shout out to him. If you don't mind Grabbing this is a pretty good choice.

10

David

13 Apr 2025

·

Stayed 3 nights

Staff went out of their way to give a fantastic guest experience. We will be staying there again. Highly recommend.

10

Michael

15 Feb 2025

·

Stayed 1 night

This is our favorite hotel in Hanoi. Staff are amazing!!

8

jeonseung

20 Jan 2026

·

Stayed 3 nights

프론트 데스크 여직원 한명이 좀 무례했던 경험빼고 모두 만족스러웠습니다

6

Theresa

2 Nov 2025

·

Stayed 2 nights

Even though we arrived right at the check in time, however our room wasn’t ready. We ended up waiting in the lobby over 45 minutes. The lobby entrance staffs were friendly, though the front desk supervisor was noticeably less welcoming.

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AI-generated summary based on recent guest reviews

Location

Set in a newer business district, the hotel is a ride from the Old Quarter and many sights. Several note nearby shops or a convenience store, and rideshares make access easier.

Related guest reviews

10

Javirria

16 Nov 2023

·

Stayed 3 nights

Great hotel, friendly staff. Only issue.. Far out from old town!

10

Thy

28 Jul 2025

·

Stayed 3 nights

The staffs are very helpful and nice. The hotel is clean, convenient, and close to alot of stores

10

Tuba

26 Dec 2024

·

Stayed 5 nights

Unser Aufenthalt war super.Das Personal war super und freundlich.Jeder war sehr behilflich und konnten all unseren Fragen und Wünschen entgegenkommen.Das Frühstück war auswahlreich und flexibel.Der Office Manager Hoang Viet war besonders nett und behilflich.Die Lage und das Hotel an sich sehr toll.Ich würde wieder kommen und absolut empfelenswert.

8

Anthony

21 Jan 2026

·

Stayed 4 nights

Grand K hotel is above residential apartments, so the rooms are high up. It is not a bad hotel just a bit distant in the new business district. But then Hanoi is spread out so takes more time to get to places than say Saigon and Danang. Lucky Grab was cheap for us. We had 3 in a 2-bedroom suite. Spacious enough with 2 baths and small living with kitchen. Brekky buffet had a good spread. Pool is indoor at the top floor next to the sky lounge/bar so has nice birds eye view of the city. There is a convenience store Golden Mart in the same building so a definite plus. Hotel staff were friendly enough without being extraordinary except for one...our favourite concierge Thang. Always smiling, always chatty, always welcoming. People person. Big shout out to him. If you don't mind Grabbing this is a pretty good choice.

8

SEHWAN

1 Apr 2025

·

Stayed 2 nights

호텔은 깨끗하고 조식은 마음에 듭니다. 다만 주변에 딱히 먹거리 볼거리는 없어요

10

JInKyu

3 Nov 2024

·

Stayed 2 nights

깨끗하고 벌래없고 조식 괜찮고 지내기 좋습니다.. 다만 미딩과 애매하게 떨어져 있긴한데, 그랩 불러 다니면 괜찮습니다.

8

Takao

19 Aug 2023

·

Stayed 18 nights

Wide variety of breakfast foods are enjoyable. If the all day dining services are available, this hotel must be a good choice for staying long for business in Cau Gai district or near by area.

8

Douglas

17 Dec 2024

·

Stayed 2 nights

Not conveniently near many things

4

Marc

7 Jan 2024

·

Stayed 5 nights

Middle of nowhere. Nice place otherwise

10

Mir

13 Mar 2023

·

Stayed 2 nights

Clean new hotel. Friendly staff. Comfortable bed and super fluffy pillows. Breakfast was nice with enough choices to fill you up. Beautiful pool on 45th floor and excellent views. Family friendly. Clean and modern bathroom. A mall and shops are nearby. Only thing is that this Hotel is in a newer part of the city so about 25 mins to the city centre or the old quarter and all the touristy places. Would definitely stay again especially if coming with family.

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AI-generated summary based on recent guest reviews

Dining

Breakfast buffets earn frequent praise for taste and variety, and the top-floor restaurant draws positive comments for food and views. Still, a few guests found the restaurant disappointing.

Related guest reviews

10

JUNGROK

16 Jan 2026

·

Stayed 5 nights

깨끗한 객실, 정갈하고 다양한 아침 식사

10

Karen

17 Nov 2025

·

Stayed 2 nights

Amazing , Amazing, Amazing - did not want to leave . We booked a junior suite which was outstanding . It was more like an apartment with its own kitchen area , utility room with a 2nd toilet, living room , separate bedroom and bathroom. It also had a nice little balcony - which had great views being on the 37th floor , very modern , spacious building with 4 lifts . Reception is on 32nd floor and it has an amazing restaurant with excellent food. Roof top indoor gym and heated swimming pool . The staff were all amazing and very helpful 10/10 .

10

daniel

1 Mar 2025

·

Stayed 3 nights

restaurant wasnt good.. but staff was friendly overall

10

Rannei

25 Dec 2025

·

Stayed 3 nights

Vennlige og hjelpsomme ansatte, spesielt mr. Throng som hjalp til med alt vi spurte om. Hotellet hadde nydelig frokost buffé, og det var mye vegetar alternativer. Stort fint rom. Vi kommer gjerne tilbake om turen går til Hanoi😍

6

Martinez

6 Dec 2025

·

Stayed 4 nights

The HVAC was not functioning properly. Staff were not very helpful. The only one restaurant was terrible in service and food. Location is not convenient. The Best thing about the entire Jr Suite was the laundry room with the W/D combination unit, sink, and toilet all in one. It was the most useful plus for our stays.

10

Mark

25 Feb 2023

·

Stayed 2 nights

The staff were very welcoming and the hotel was excellent… the views from the top floor restaurant are excellent as is the food!

10

Vannaroth

24 Apr 2025

·

Stayed 2 nights

Luxury building with a wonderful buffet. The staff here is attentive and friendly. I would stay here again.

8

Anthony

21 Jan 2026

·

Stayed 4 nights

Grand K hotel is above residential apartments, so the rooms are high up. It is not a bad hotel just a bit distant in the new business district. But then Hanoi is spread out so takes more time to get to places than say Saigon and Danang. Lucky Grab was cheap for us. We had 3 in a 2-bedroom suite. Spacious enough with 2 baths and small living with kitchen. Brekky buffet had a good spread. Pool is indoor at the top floor next to the sky lounge/bar so has nice birds eye view of the city. There is a convenience store Golden Mart in the same building so a definite plus. Hotel staff were friendly enough without being extraordinary except for one...our favourite concierge Thang. Always smiling, always chatty, always welcoming. People person. Big shout out to him. If you don't mind Grabbing this is a pretty good choice.

8

JUNGROK

5 Feb 2026

·

Stayed 4 nights

친절한 직원, 훌륭한 아침식사

10

Ashley

30 Oct 2025

·

Stayed 2 nights

Staff very good. Restaurant/breakfast area is big and spacious. Rooftop bar and pool area are excellent.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $83	19 $84	20 $82	21 $76	22 $72	23 $72	24 $84
25 $75	26 $72	27 $77	28 $77	29 $77	30 $77	31 $81

Su	Mo	Tu	We	Th	Fr	Sa
1 $77	2 $77	3 $77	4 $77	5 $77	6 $78	7 $78
8 $74	9 $74	10 $84	11 $74	12 $74	13 $74	14 $74
15 $74	16 $74	17 $74	18 $74	19 $74	20 $74	21 $74
22 $74	23 $74	24 $74	25 $74	26 $74	27 $74	28 $74
29 $74	30 $74

Grand K Hotel Suites Hanoi

About this property

Location

Room options

Two Bedroom Executive Suite

One Bedroom Suite

Premium

Two Bedroom Panoramic Suite

Junior Suite

Deluxe

Junior Suite Twin

Guest reviews of Grand K Hotel Suites Hanoi

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Grand K Hotel Suites Hanoi

Prices for upcoming dates