What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately KRW 27,500 per person. Additionally, buffet breakfast is served on Saturday and Sunday.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Late check-out is available for a fee, subject to availability. Early check-in may also incur additional charges.

What accessibility features does the property offer for guests with disabilities?

The property has limited wheelchair accessibility, including features such as step-free entrances and wheelchair-accessible facilities in public areas.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Seoul, just a 1-minute drive from Hongik University and 6 minutes from Myeongdong Street. It is approximately 5.3 miles from Dongdaemun History and Culture Park and 12.3 miles from Lotte World.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Mercure Ambassador Seoul Hongdae

Average nightly price at Mercure Ambassador Seoul Hongdae by month, last 12 months (USD)
Month	Average price
January	$145
February	$152
March	$183
April	$226
May	$207
June	$199
July	$175
August	$202
September	$221
October	$224
November	$211
December	$205

What guests think

At Mercure Ambassador Seoul Hongdae, travelers praise the ultra-convenient Hongdae location steps from the subway and dining, along with welcoming, helpful staff, while noting compact rooms, occasional maintenance and housekeeping lapses, and some nighttime street noise depending on room.

Most find the property clean and modern, though a few report pests, stained linens, or inconsistent restocking. Breakfast feedback is mixed to poor, with limited variety and quality, but alternatives abound right outside. Facilities are practical—coin laundry and conveniences on-site—yet changing elevators can be inconvenient and machines are few. Good for those prioritizing Hongdae’s energy over full-service frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Coin laundry is handy but limited in machines; some appreciate on-site conveniences like currency exchange. Reaching rooms often requires switching elevators via the lobby, which several guests found inconvenient; occasional elevator delays were reported.

Related guest reviews

10

Mary

Feb 10, 2024

·

Stayed 6 nights

This hotel is such a perfect spot and convenient. The train station felt like a 3 to 5 min walk. The places to shop and eat is just right out of the hotel and very close. I would stay here again if I come back. I like that it also has a currency exchange when needed in the hotel and there is also a weighing scale by the lobby to check for your luggages. Our flight was going to be later that night and I like that you can leave your luggages for free as well while you take time to still explore around instead of doing luggage lockers. The staff are very hospitable and helpful when you need assistance. I highly recommend this place.

10

Seng Yen

Apr 1, 2025

·

Stayed 2 nights

Within 2 minutes walk from Hongdae metro station, clean room though not exactly the most spacious (thank you for the upgrade) and overall very comfortable stay. No toiletries (other than bath gels, shampoo and lotion) provided because of sustainability reasons I suppose. On my last night two of the three elevators to the guest rooms were down at the same time so there was a bit of queue to go up to rooms but all’s good.

10

Raul

Jun 21, 2024

·

Stayed 3 nights

Nice clean hotel & the coin laundry area.

10

Serilyn

Jun 6, 2023

·

Stayed 7 nights

Everything about this hotel is great. Only exception is the laundry room. It has only two washer and two dryer which is insufficient at night. Adding more machines would make it perfect.

8

Kame

Nov 3, 2024

·

Stayed 7 nights

It is inconvenient that you have to take an elevator to reach the lobby. Another inconvenience was that even though I selected that I did not want to be disturbed in the morning, a repairman knocked on the door and entered to fix a lamp by the bed. This lamp was working properly before he entered.

10

Lester

Feb 24, 2025

·

Stayed 4 nights

This was one of the easiest stays of all locations I've traveled. The train and bus stops are less than 100m away and there are countless restaurants, shopping, coffee shops, and olive youngs near by. The hotel has a great view of hongdae and has all of the amenities except for a pool... Not that you will go swimming in one of the busiest and fun locations in all of Asia. Highly recommend and you will not regret your visit.

10

WeiHsien

Jan 11, 2025

·

Stayed 5 nights

這家Hotel靠近綠線弘益大學捷運站九號出口，剛好在弘益大學商圈裡，要吃要逛都很方便，附近也有Money Box換錢也很方便，飯店裡也有換鈔機跟自助洗衣機，房間打掃也很乾淨。在這邊不管要去廣藏市場，京東市場跟望遠市場還有鍾路三街跟西巡邏街的城牆咖啡都很近，要去明洞也不遠。還有位在弘大入口站一號出口不遠“별천지설농탕”牛尾湯是24H營業，個人非常推薦。另外九號出口沒有電梯或手扶梯，有推行李箱請由八號出口，或一號出口上來。

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10

Wing Sum

Apr 19, 2023

·

Stayed 3 nights

前台服務很好很親切，房間幸運地被升級，空間很大酒店附近超方便，一出去就是弘大，還很近地鐵站，隔音非常好，晚上睡覺很寧靜只是從地下上大堂，再上房間需要轉電梯

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8

Taylor

Jun 12, 2025

·

Stayed 3 nights

Pros: Amazing location, rooms were clean, AC worked well. Lobby was pretty. Cons: Rooms felt very small due to the layout. Most of the square footage was in an unused part of the room by the window, so you’re constantly squeezing past your partner to move around the room. Breakfast buffet was worth going to; poor variety and low quality offerings. You have to take two elevators to get to your room (one up to the lobby, then another to the rooms), which got a little annoying when elevator traffic was high.

8

Manu

Oct 19, 2025

·

Stayed 5 nights

No iron in the room, washing machine and dryer in basement was cheap and so helpful. Amazing location, so central and rooms were really nice

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Cleanliness

Reviews largely describe clean rooms and public areas, but multiple guests noted lapses such as dusty spots, stained linens, slow-draining showers, and occasional pests. Housekeeping replenishment was inconsistent in some stays.

Related guest reviews

10

LI YUAN

Dec 31, 2025

·

Stayed 4 nights

飯店乾淨，服務親切

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6

CHUN YAN

May 15, 2025

·

Stayed 4 nights

Near the trian station Staff are nice and kindly But the room is a little bit dirty Especially the corner in the room Also in the bathroom has some Double eyelid tape on the wall

8

Taeko

Sep 5, 2025

·

Stayed 1 night

お手洗いに前の人の使用済みの糸ようじが落ちていた。部屋に入ったらまさかのG君がベッドの上に… アーリーチェックイン、ルームのアップグレードをして頂いたのに残念でした。

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10

Hiu Ting

Sep 22, 2025

·

Stayed 3 nights

The room was well cleaned and staff friendly

4

Peter

Sep 13, 2025

·

Stayed 2 nights

I stayed wrongly thinking that it has a swimming pool because Google map exhibit photo of a pool which was incorrect. Excellent location Towel felt dirty and found a live centipede in the room The staffs were polite and sincere but hotel needs renovation.

10

Jae

Jul 28, 2025

·

Stayed 1 night

Excellent location and clean

8

kwan yi

Jul 6, 2024

·

Stayed 4 nights

地點方便易搵，前台服務有禮，check in也很快，酒店內有wowpass機好方便，樓下好多野食。但酒店有點年代感，睇的出房間部份設施陳舊，其中一晚的床單污糟，這一點很扣分。

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10

Kalia Rae

Sep 14, 2025

·

Stayed 3 nights

It was great and very clean.

8

Alicia

Mar 17, 2025

·

Stayed 5 nights

Under the bed was very dusty. Room was small but it was fine.

6

SUT IENG

Jun 2, 2024

·

Stayed 4 nights

Cleanliness and convenience could be better.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally compact but comfortable, with modern decor and good beds; some enjoy city views. Several mention bathroom quirks (weak water pressure, awkward shower or tub setups) and occasional AC noise or limited cooling, plus some street noise in certain rooms.

Related guest reviews

10

Hong

Apr 19, 2025

·

Stayed 4 nights

The location was great. It was walking distance to the train station. There are plenty of shopping and food around this location. The breakfast didn’t have many options. It was the same food everyday. We booked 2 rooms and it wasn’t spacious at all. One of the room didn’t have a shower. Instead, it had a bathtub with a curtain. It was difficult to use the spray. Water would splash everywhere. Overall, the staffs are very friendly.

4

byung kun

Jan 19, 2026

·

Stayed 1 night

좁은 객실

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6

Donna

Oct 27, 2025

·

Stayed 4 nights

This is a very good basic hotel. Front desk staff are lovely, and helpful. Room sizes are small. Location is convenient for transport - but extremely hectic and busy. Likely a great option for young adults who are looking to party, shop and drink in Hongdae area. Was not a fantastic choice for us middle aged folks - although proximity to subway/bus and Mangwon market was nice. Housekeeping staff were very friendly but there were a couple of times that items were not replaced. Good basic hotel, no luxuries.

10

Eriko

May 26, 2024

·

Stayed 2 nights

シャワーの水圧が弱かったです!

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10

MME

Oct 24, 2025

·

Stayed 2 nights

Hôtel idéalement situé à Hongdae, on entend un peu le bruit de la rue le soir mais c'est l'ambiance du quartier et ça ne nous a pas gênés au contraire. L'hôtel est très propre, les chambres sont sympa et avec une jolie vue. Seul point négatif serait la douche, pas très pratique, bruyante et un peu cheap.

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10

Jennifer

Nov 7, 2025

·

Stayed 3 nights

Third time staying at this property. Love it. Rooms might feel a bit small but very clean and the staff is very helpful and friendly. The location is very ideal and close to everything.

10

Cherry

Apr 6, 2024

·

Stayed 4 nights

Great location, lovely room with view. The shower would randomly leak and the auto flush toilet was very loud.

8

Taylor

Jun 12, 2025

·

Stayed 3 nights

Pros: Amazing location, rooms were clean, AC worked well. Lobby was pretty. Cons: Rooms felt very small due to the layout. Most of the square footage was in an unused part of the room by the window, so you’re constantly squeezing past your partner to move around the room. Breakfast buffet was worth going to; poor variety and low quality offerings. You have to take two elevators to get to your room (one up to the lobby, then another to the rooms), which got a little annoying when elevator traffic was high.

6

Yip Cheung

Dec 2, 2024

·

Stayed 4 nights

枕頭太軟，不太舒服。冷氣調節未如理想，例如我調教到22度，他永遠都停留在23.5度。很熱。房間足夠把兩個行李箱打開。好處是很近弘大購物的區域。樓下有“甜蜜蜜”這間有名的黑白大廚餐廳，可以叫room service。清潔房間也做得很好。每天更換毛巾和清除垃圾。

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8

jackie

May 26, 2024

·

Stayed 5 nights

The hotel location is in the heart of Hongdae and a short walk from the metro. The room is slightly smaller than expected but very manageable for two people. Expect to hear performers (singers) late into the night from your room.

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Service

Service is warmly praised as friendly, helpful, and accommodating, with smooth check-in, luggage help, and occasional early check-in or upgrades. A few reports cite housekeeping missteps or unhelpful responses.

Related guest reviews

8

Yue Sheng

Dec 25, 2022

·

Stayed 6 nights

Located close to Hongik University station which was very convenient. However main entrance of the hotel is from the back alley which isn't as easy to find. Entrance from the main road is through a retail store that isn't open at night. Cleaning staff was extremely friendly and kept the room very clean. Concierge was not too friendly when serving us and was unwilling to switch our room to a higher level.

10

Sonja

Dec 31, 2025

·

Stayed 7 nights

Great location, lively environment, lots of shops and restaurants, metro station very close. Spacious rooms. Friendly staff.

10

Jennifer

Jun 5, 2025

·

Stayed 1 night

Very clean, close to lots of shopping places, close to airport bus stop. Great customer service from the front staff and allowed us to store our luggage for a couple of hours after check out.

10

Bing

Oct 6, 2025

·

Stayed 1 night

Fantastic stay at an amazing hotel. I've always liked the Mercure brand hotels whenever I travel. The room is always clean, comfortable with functional spaces. Unlike other hotels with similar size, this one is not loud and it doesn't feel like you are suffocating in the room. I will come back! Also the staff at this location is extremely polite and friendly! 10/10!

8

Pamela

Jul 29, 2025

·

Stayed 7 nights

The location is great. The staff are excellent always helping out and polite. Will stay here again.

10

Cory Robert

Jul 24, 2025

·

Stayed 4 nights

The staff were exceptionally helpful and generous—better than some five-star hotels we’ve stayed at. We were upgraded and accommodated in three adjoining rooms, which was impressive given it’s a medium-scale hotel and not an easy arrangement to make. The housekeeping team noticed we frequently used the in-room coffee and water, and kindly replenished extra without being asked. We usually ask for an extra tissue box for the bathroom. The housekeepers were thoughtful enough to refill it for us proactively. The concierge and receptionist were equally considerate—helping with our luggage, calling taxis, and even handing us umbrellas and bottled water so we could head out and enjoy the day.

10

michael

Sep 25, 2025

·

Stayed 1 night

We used this hotel as a base for our stay in Seoul. We were made very welcome at check in by Lyn Woo and asked if there was anything they could do for us. Nice hotel in a good location with access to transport very easy.

10

Faheem

Aug 23, 2025

·

Stayed 2 nights

Service at this hotel is nothing short of superb. Hotel staff helped me find places to eat, order taxis for me, even helped me to order some food for delivery! Of course, I paid for it, haha! I had luggage that was delayed to a flight that would arrive the next day and they took care of everything while I slept for an early train ride to Busan. Had to go out to buy some clothes cause of the missing luggage but there is no shortage of places to shop nearby. Food options nearby are great too, even if you eat halal. Highly would recommend this hotel again.

6

Anita, Pei Yi

Nov 20, 2024

·

Stayed 4 nights

Room make up services should be enhanced.Day 1, we have everything, Day 2, lack of slippers, Day 3 no drinking water, Day 4 no bath floor mate. Service level getting worse during our 5 days stay.

6

Geralyn

Nov 16, 2024

·

Stayed 7 nights

Bad service attitude from staffs. Caused a panic when our plush was missing when we came back to the room. The cleaning team brought our plush together with dirty linen back to their laundry room after they are done housekeeping.

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Location

Excellent, central Hongdae location steps from Hongik University Station and the airport bus, with countless shops and restaurants nearby. The area is lively and can be noisy at night, though many rooms remain quiet.

Related guest reviews

10

Sonja

Dec 31, 2025

·

Stayed 7 nights

Great location, lively environment, lots of shops and restaurants, metro station very close. Spacious rooms. Friendly staff.

6

Donna

Oct 27, 2025

·

Stayed 4 nights

This is a very good basic hotel. Front desk staff are lovely, and helpful. Room sizes are small. Location is convenient for transport - but extremely hectic and busy. Likely a great option for young adults who are looking to party, shop and drink in Hongdae area. Was not a fantastic choice for us middle aged folks - although proximity to subway/bus and Mangwon market was nice. Housekeeping staff were very friendly but there were a couple of times that items were not replaced. Good basic hotel, no luxuries.

10

Clark

Apr 17, 2025

·

Stayed 7 nights

Excellent location for transport, shopping and night life.

6

Maxine

Oct 5, 2025

·

Stayed 2 nights

Shopping nearby. Near station.

8

Pamela

Jul 29, 2025

·

Stayed 7 nights

The location is great. The staff are excellent always helping out and polite. Will stay here again.

10

Ka Lam

Oct 15, 2025

·

Stayed 3 nights

Great location

10

Lester

Feb 24, 2025

·

Stayed 4 nights

This was one of the easiest stays of all locations I've traveled. The train and bus stops are less than 100m away and there are countless restaurants, shopping, coffee shops, and olive youngs near by. The hotel has a great view of hongdae and has all of the amenities except for a pool... Not that you will go swimming in one of the busiest and fun locations in all of Asia. Highly recommend and you will not regret your visit.

10

Veronica

Jun 17, 2024

·

Stayed 2 nights

great location, very central

10

DANG

Jun 6, 2024

·

Stayed 5 nights

Good location. It is close to Hongik Uni Station and Hongdae Walking Street.

10

Sau Ling

Jun 16, 2024

·

So close to Hongik University Station (exit 8 with lift, exit 9 for stairs) and airport bus stop. Hotel staff are nice. Quiet room. I found it a good location for staying in Seoul for tour.

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Dining

Breakfast is frequently criticized for limited variety, lukewarm food, and weak coffee; some guests chose to skip it. A few found it acceptable, but plentiful nearby dining is the safer bet.

Related guest reviews

8

Yuhan

Sep 19, 2024

·

Stayed 4 nights

整個區域都挺方便，但是如果從機場快線要稍微走比較遠一點～地鐵則是下樓3分鐘距離早餐選擇不多，所以早餐不一定要吃

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8

Sasivimol

Apr 24, 2023

·

Stayed 3 nights

The best location in Hongdae. - Breakfast isn't various.

8

Ka Keung

Aug 12, 2025

·

Stayed 4 nights

The breakfast is totally disaster! Almost all food is served cold, very less options, coffee is just a coloured water. The breakfast should close at 10:00am but no refill at 9:30am so you look at the counter just like food waste. I stay for 4 night, try 2nd morning and we decided to give up. The Breaksat was charge at special 19,x00w per person and we waste that. Hotel location is good, stay there is fine but DON‘T book and pay extra for the breakfast!

4

James

Aug 25, 2025

·

Stayed 2 nights

The property was fine but the breakfast was terrible for a four star hotel.

8

Haruna

Mar 22, 2024

·

Stayed 2 nights

英語と韓国語どちらかができればサービスには困らない。対応も丁寧。朝食のバイキングも美味しい。

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8

GUY

Sep 10, 2024

·

Stayed 2 nights

Breakfast was poor quality and service. Bad coffee. Not a very good selection. A money grab Better to have breakfast elsewhere

10

Madeleine

May 19, 2025

·

Stayed 3 nights

Vi kom till hotellet tidigt på morgon men fick superbra service så vi fick tillgång till vårt rum tidigare trots att vi var för tidigare. Guld verkligen! Frukosten var inte alls som vi trodde, de hade inga pålägg förutom smör och sylt. Frukosten hade vi kunnat vara utan, annars superbra

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8

Taylor

Jun 12, 2025

·

Stayed 3 nights

Pros: Amazing location, rooms were clean, AC worked well. Lobby was pretty. Cons: Rooms felt very small due to the layout. Most of the square footage was in an unused part of the room by the window, so you’re constantly squeezing past your partner to move around the room. Breakfast buffet was worth going to; poor variety and low quality offerings. You have to take two elevators to get to your room (one up to the lobby, then another to the rooms), which got a little annoying when elevator traffic was high.

10

Michelle

Jun 10, 2024

·

Stayed 4 nights

I’m so glad we stayed at the Mercure Ambassador hotel. It was conveniently located: close to the subway, shopping, food, and cafes! Hongdae is a very busy area, but we thoroughly enjoyed our time here. We had an issue with our air conditioning but the staff offered a room change and free drinks to compensate. They were so friendly, and the hotel was very clean and breakfast was good. We would definitely stay again!

10

Jeff

Jun 2, 2023

·

Stayed 2 nights

I can highly recommend this place Staff was very helpful Breakfast is excellent Very clean and well kept up room

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $296	5 $309	6 $330	7 $285
8 $236	9 $218	10 $199	11 $189	12 $250	13 $316	14 $352
15 $185	16 $185	17 $176	18 $176	19 $190	20 $287	21 $316
22 $176	23 $165	24 $156	25 $156	26 $156	27 $203	28 $283
29 $155	30 $147

Su	Mo	Tu	We	Th	Fr	Sa
		1 $165	2 $130	3 $139	4 $203	5 $261
6 $130	7 $130	8 $139	9 $130	10 $130	11 $212	12 $218
13 $130	14 $130	15 $156	16 $156	17 $156	18 $432	19 $444
20 $178	21 $167	22 $167	23 $167	24	25 $437	26 $487
27 $203	28 $203	29 $212	30 $203	31 $444

Mercure Ambassador Seoul Hongdae

Prices for Mercure Ambassador Seoul Hongdae

Monthly average prices

About this property

Location

Room options

Superior Room, 2 Twin Beds

Deluxe Room, 1 King Bed, Balcony (Superior)

Superior Room, 1 King Bed

Deluxe Room, 2 Twin Beds, Balcony (Superior)

Standard Room, 1 King Bed

Junior Suite, 2 Double Beds (Open Air Bath)

Junior Suite, 1 King Bed (Open Air Bath)

Superior Room, Multiple Beds

Superior Room, 3 Twin Beds

Guest reviews of Mercure Ambassador Seoul Hongdae

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Mercure Ambassador Seoul Hongdae

Considering this hotel for your Seoul trip?

Prices for upcoming dates