Name: Holiday Inn Express & Suites - Fayetteville by IHG
Address: 1231 Hwy 54 W, Fayetteville, Georgia, United States of America, Fayetteville, Georgia, US
Price range: US$104–US$148 per night
Rating: 8.5

What guests think

Reviews of Holiday Inn Express & Suites - Fayetteville by IHG highlight clean, comfortable rooms, a convenient location near Piedmont Fayette Hospital and Trilith Studios, and a generally well-liked breakfast, with many guests feeling the property offers good overall value.

Noise is a recurring complaint, with thin walls, hallway traffic, and occasional late-night disturbances affecting sleep for some. Service is widely described as welcoming, though several guests reported rude interactions, overbooking issues, and extra fees around early check-in. Facilities receive mixed feedback: an indoor pool and 24/7 coffee are appreciated, but temporary closures, cool pool water, and sporadic maintenance problems are noted. Overall, expect a clean, modern stay with generally kind service and a very handy location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities include an indoor pool and 24/7 coffee, with some guests enjoying cookies. Occasional closures, cool pool water, slamming doors, and a lack of vending machines were noted alongside sporadic maintenance issues.

Related guest reviews

4

Lauren

9 Feb 2025

·

Stayed 1 night

Room was good for the price. There was a group of about 20 in the fire pit area from 10:50pm-1:10am being so loud that I could hear every conversation that had from the my room on the third floor. I called the desk twice and the worker went out to the group twice and they continued on. The only reason they came inside was because it started raining. So then for 30 minutes they were “running through the halls”. I had to be up at 5:30am and it was a miserable stay.

10

Connie

27 Apr 2024

·

Stayed 3 nights

A great place to stay, near the new shops at Trilith. Indoor pool was nice option for the time of year we were there.

10

Belinda

29 Nov 2024

·

Stayed 2 nights

The facility was nice and clean. The bedroom was clean, nice and spacious. Very nice!

6

Laura

14 Sept 2025

·

Stayed 1 night

My room had an odor, the pool, fitness center and main floor bathroom down for mainenance. Seems like somehting they would let you know in case you want to go elsewhere. Breakfast was luke warm to cold. Wouldve been good if warm or hot. My sun shade would not stay up. The iron worked well, though.

8

Amy

22 Feb 2024

·

We had a great stay here. We had a suite and it was spacious for 4. The room was well equipped and clean!!! The hotel was quiet. The indoor pool was not “heated” (it was cool water but not cold). Kids swam in it no problem but it was too cold for us adults. The breakfast was good. The pancake machine was down and that was disappointing to my pancake/waffle lover. They had a good variety of other things to choose from. We would stay here again!

4

Jayla

15 Apr 2024

·

Stayed 2 nights

It wasn’t as clean as expected. The fridge had brown sticky stuff inside. We had to clean everything before unpacking. The key card machine was down upon arrival. If you stay here, THE ROOM DOORS DO NOT SHUT. You have to make sure you pull it hard to close it all the way. This is a major safety concern.

10

Peter

31 Oct 2024

·

Stayed 3 nights

Friendly staff was very welcoming Very clean with 24/7 coffee and tea and great cookies.

8

Nadia

25 Dec 2022

·

Stayed 19,350 nights

The place was great. I’m not sure if there was a vending machine, but that would’ve came in handy!

6

Steven

7 Nov 2024

·

Stayed 1 night

Bathroom door needs attention sounds like a door in an old haunted house. Stairwell doors need soft closing adjusted, should not slam shut at all hours of the night.

10

Erica

19 Mar 2025

·

Stayed 2 nights

Hotel is updated. Queen suite with sofa was perfect for 3 adults. Breakfast was well stocked and a 24/7 coffee bar was a nice surprise. Staff is the friendliest I’ve encountered in all my hotel stays-everyone from the front desk and maintenance people to the housekeeping and breakfast staff! Next door to the hospital, which made visiting a breeze. Traffic in nearby cities would have made visiting the hospital a chore, so this location was perfect. Plenty of food options across the street or a few miles in either direction.

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Cleanliness

Many guests found the hotel and rooms very clean and well maintained. Some reported odors, dampness, a slow drain or dirty fridge, and an isolated pest sighting.

Related guest reviews

10

Tannisha

4 Dec 2024

·

Stayed 1 night

Clean

10

Marvin

20 Oct 2023

·

Stayed 1 night

The rooms are always very clean

4

Jalyssa

3 Feb 2025

·

Stayed 3 nights

The staff were friendly and nice. The room was filthy. Thankfully I brought my own cleaning supplies.

6

Kelli

18 Aug 2024

·

Stayed 2 nights

The hotel seemed nice enough. The coffee maker in the room had a huge piece of mold float up in the water reservoir. The humidity was out of control to the point that the sheets and carpet were damp and musty.

10

Craig

9 Jul 2023

·

Stayed 2 nights

Room was very clean. Staff was very professional.

6

Laura

14 Sept 2025

·

Stayed 1 night

My room had an odor, the pool, fitness center and main floor bathroom down for mainenance. Seems like somehting they would let you know in case you want to go elsewhere. Breakfast was luke warm to cold. Wouldve been good if warm or hot. My sun shade would not stay up. The iron worked well, though.

4

Jayla

15 Apr 2024

·

Stayed 2 nights

It wasn’t as clean as expected. The fridge had brown sticky stuff inside. We had to clean everything before unpacking. The key card machine was down upon arrival. If you stay here, THE ROOM DOORS DO NOT SHUT. You have to make sure you pull it hard to close it all the way. This is a major safety concern.

10

Alicia

4 Jul 2023

·

Stayed 1 night

It was one of the cleanliness hotels I have stayed at in a long time. I was extremely impressed. Normally, I book a Hilton change, but this hotel has me not wanting to go back to the Hilton brand.

10

Mari

21 Jun 2023

·

Stayed 2 nights

Very clean, great staff.

4

Elizabeth

30 Apr 2023

·

Stayed 3 nights

Had not 1, but 2 large cockroaches in my room. The first was found in the bathroom in the nothing. I let the front desk know and asked to have someone take care of the cockroach while we were eating breakfast. When we returned to the room, it was still there. We were in the room for many hours after that and no one ever came up to get rid of it. I'm assuming housekeeping found it since it was gone when we returned later that night. The next day, I found the second large cockroach on the carpet near the television. Since no one had taken care of the first cockroach, I trapped it under a trashcan and let the front desk clerk know about it in the morning. She was super apologetic and alarmed that no one had helped us the first time. I understand that cockroaches are common in the south, but this was absolutely uncalled for. Please get better pest control and take care of your guests when they find gross cockroaches in their room.

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Rooms

Rooms are generally modern, spacious, and comfortable, with accessible roll in showers in some. Noise from thin walls or nearby doors and occasional maintenance or HVAC issues were noted.

Related guest reviews

10

Lenore

8 Apr 2025

·

Stayed 3 nights

The stay was amazing, all of the staff were polite and caring. The handicap accessible room was fantastic and very roomy. It had a roll up shower for my wheelchair. The free breakfast was great.

6

Mercedes

29 May 2024

·

Stayed 3 nights

Did not originally get the room reserved. First night AC quit working in our room during the night and had to switch rooms the next morning. Second rooms had issues as well but decided to stay put.

10

xiomara

23 Nov 2023

·

Stayed 1 night

The room was clean, beds were cozy and comfortable. The air conditioning unit was a little noisy though. The roll in shower was great for my mom who had mobility issues but the shower spray pressure was a little sub par. Overall it was a great overnight and I can do again as well as recommend.

6

Marco Adel Lotfy

2 Sept 2025

·

Stayed 5 nights

Toomuch noise in next room and could not sleep

10

Rebecca

11 Feb 2024

·

Stayed 1 night

The room was very comfortable and the amenities were good. Good value for the price.

6

Anthony

11 May 2025

·

Stayed 3 nights

The property was clean and nice. The problem that I had was the bed was too soft for me and the sheets keep coming undone from the mattress. Be side that the stay was okay.

10

Tanya

19 Jan 2025

·

Stayed 2 nights

Shampoo. Conditioner, and shower gel in room as well as a frig and microwave

10

Erica

19 Mar 2025

·

Stayed 2 nights

Hotel is updated. Queen suite with sofa was perfect for 3 adults. Breakfast was well stocked and a 24/7 coffee bar was a nice surprise. Staff is the friendliest I’ve encountered in all my hotel stays-everyone from the front desk and maintenance people to the housekeeping and breakfast staff! Next door to the hospital, which made visiting a breeze. Traffic in nearby cities would have made visiting the hospital a chore, so this location was perfect. Plenty of food options across the street or a few miles in either direction.

8

Christina

23 Oct 2024

·

Stayed 1 night

My stay was great! The room was very spacious and clean and cozy. The towels were very soft and there was plenty of amenities. My only critique would be the walls were thin and I could hear people in their rooms, but I am also a very light sleeper.

10

Kenya

23 Oct 2025

·

Stayed 2 nights

Spacious room, quality service, convenient to local business & near a good hospital. Food was good and the options fit all of our different taste buds. Love the cookies the put out every day with fresh lemon water. Will recommend this hotel for any future stays.

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Service

Staff are frequently described as friendly, welcoming, and helpful. Several guests reported rude interactions, overbooking or cancellations, and added early check in fees.

Related guest reviews

6

Joseph

10 Sept 2024

·

Stayed 1 night

Gentleman at the front desk was very rude, we booked a room with 2 queen beds, we were assigned a room with 1 king bed, we had our 15 yr old with us (and that was stated at booking). He told us to bad you get what I have. Then we got to the room the key would not work, went back & he reprogramed, go back to the room they still won’t work, go back again & he is rude again telling us he just reprogrammed it. Finally the house keeping supervisor stepped in at this point & got us assigned to a room with 2 queen beds, she had realized the had been trying to get into our room for 30 min & asked how she could help. She was very nice & helpful.

10

Yara

15 Apr 2025

·

Stayed 5 nights

While it's on a busy hwy and next to a hospital, it was very quiet. The staff was very welcoming and went out of their way to help. I was visiting relatives and it was a relaxing, peaceful, and satisfying stay.

10

Robert

17 Jun 2024

·

Stayed 1 night

Great stay, all-around! All staff members we encountered were some of the nicest of all the hotels we’ve stayed in. Room was nice and clean. Breakfast was very good. Would definitely here again.

6

Debra

5 Jul 2025

·

Stayed 1 night

I had just arrived from the airport and needed an early check-in to attend a funeral. There was availability, but the manager said I’d have to pay $50.00! Unless… I had IHG membership. She seemed surprised that I did! So then she says o.k $25.00… as if she was making some kind of deal. I was pixxxd!

2

Lionel

20 Aug 2023

·

Stayed 1 night

Hotel was overbooked. We were told that we had a room and that it was just not ready yet. Upon return an hour later, our room had been given away. The night manager on duty was rude, hung up on guests on the phone, and was all too happy to see us gone.

8

Tara

31 May 2025

·

Stayed 2 nights

Most all of the staff was wonderful except for the young woman that checked us in late on Wed, May 28th. She was extremely rude and n made us wait while she was just sitting there on her phone, and she didn't have a name tag on. I was shocked at how terrible she treated us!

10

Erica

19 Mar 2025

·

Stayed 2 nights

Hotel is updated. Queen suite with sofa was perfect for 3 adults. Breakfast was well stocked and a 24/7 coffee bar was a nice surprise. Staff is the friendliest I’ve encountered in all my hotel stays-everyone from the front desk and maintenance people to the housekeeping and breakfast staff! Next door to the hospital, which made visiting a breeze. Traffic in nearby cities would have made visiting the hospital a chore, so this location was perfect. Plenty of food options across the street or a few miles in either direction.

2

Krista

15 Sept 2024

·

Stayed 2 nights

I would give this hotel a 0 for service. We stayed here in March and they charged me for a no show fee even though we were checked in. I was able to get it reversed, but it took a lot of phone calls. I decided to give them another try. Last weekend when we arrived, we were told that the hotel had overbooked and our reservation had been cancelled. The clerk was extremely rude and said there was nothing he could do. Definitely a NO on my list of locations to stay. I’m not sure what has changed because we have stayed multiple times in the past with friendly service and no issues.

10

edward E

1 Mar 2025

·

Stayed 1 night

Our reception could not have been friendlier or more congenial.

10

Mike

15 Aug 2023

·

Stayed 1 night

The staff are not only professional, but kind & caring. Facility is clean and well maintained. Will definitely use them again.

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Location

Convenient, generally quiet location beside Piedmont Fayette Hospital and close to Trilith Studios, with nearby dining. A few guests found it less convenient for entertainment.

Related guest reviews

10

rebecca

6 May 2023

·

Stayed 2 nights

The employees at this location made all the difference, they were outstanding and whenever we had a problem they went out of the way to help out. The breakfast was okay, standard hotel breakfast and filling. The bed was comfortable except for the pillows, they were a little hard and uncomfortable to sleep on.. but the bed itself was good. Room was basic, no bells and whistles but accommodating. I booked a King Suite but it seemed like a basic King room... but we were okay with it. Location is excellent if you are going to the Trilith Studios, which is just minutes away, basically right down the street. Food and shopping in downtown Fayetteville about 5-10 minutes away depending on traffic. Overall, with the excellent service and location, we will be back to this Holiday Inn Express & Suites location :)

10

Connie

27 Apr 2024

·

Stayed 3 nights

A great place to stay, near the new shops at Trilith. Indoor pool was nice option for the time of year we were there.

10

Yara

15 Apr 2025

·

Stayed 5 nights

While it's on a busy hwy and next to a hospital, it was very quiet. The staff was very welcoming and went out of their way to help. I was visiting relatives and it was a relaxing, peaceful, and satisfying stay.

8

Alice

9 Mar 2025

·

Stayed 1 night

This property was very convenient to the event we were attending. It was a quiet area.

8

Lisa

21 Aug 2025

·

Stayed 2 nights

This was a decent hotel. I was there in an emergency situation, as my family experienced a house fire. The staff was nice and front desk personnel was hospitable. I have no complaints. It's not the most convenient location for entertainment. There are lots of food options that are nearby.

10

Chadwick

29 Jan 2024

·

Stayed 2 nights

Safe area

8

Desmond

30 Nov 2024

·

Stayed 1 night

Quiet, convenient

10

Linda

2 Sept 2025

·

Stayed 2 nights

I liked the closeness of the hotel to Piedmont Hospital. It would be really nice if there was a complete path to the hospital. We walked it first on the sidewalk then on the grass. The breakfast was really good.

10

Erica

19 Mar 2025

·

Stayed 2 nights

Hotel is updated. Queen suite with sofa was perfect for 3 adults. Breakfast was well stocked and a 24/7 coffee bar was a nice surprise. Staff is the friendliest I’ve encountered in all my hotel stays-everyone from the front desk and maintenance people to the housekeeping and breakfast staff! Next door to the hospital, which made visiting a breeze. Traffic in nearby cities would have made visiting the hospital a chore, so this location was perfect. Plenty of food options across the street or a few miles in either direction.

10

Kenya

23 Oct 2025

·

Stayed 2 nights

Spacious room, quality service, convenient to local business & near a good hospital. Food was good and the options fit all of our different taste buds. Love the cookies the put out every day with fresh lemon water. Will recommend this hotel for any future stays.

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Dining

Breakfast is commonly praised for being good and well stocked, with 24/7 coffee and occasional treats. Some experienced lukewarm items or equipment outages.

Related guest reviews

10

Bernard

2 Nov 2025

·

Stayed 1 night

Room clean. TV remote did not work. Replacement provided quickly and friendly. Breakfast better than most.

10

Karessia

29 Oct 2025

·

Stayed 3 nights

Excellent Breakfast and Customer Service

10

Joseph

21 Dec 2025

·

Stayed 1 night

Breakfast was cold . Everything else is perfect!

10

Teresa

27 Sept 2025

·

Stayed 3 nights

I stayed while my husband was in the hospital & everyone was so nice, friendly & helpful!! They have a great breakfast too!

6

Laura

14 Sept 2025

·

Stayed 1 night

My room had an odor, the pool, fitness center and main floor bathroom down for mainenance. Seems like somehting they would let you know in case you want to go elsewhere. Breakfast was luke warm to cold. Wouldve been good if warm or hot. My sun shade would not stay up. The iron worked well, though.

8

Amy

22 Feb 2024

·

We had a great stay here. We had a suite and it was spacious for 4. The room was well equipped and clean!!! The hotel was quiet. The indoor pool was not “heated” (it was cool water but not cold). Kids swam in it no problem but it was too cold for us adults. The breakfast was good. The pancake machine was down and that was disappointing to my pancake/waffle lover. They had a good variety of other things to choose from. We would stay here again!

10

Jacinta

21 Apr 2024

·

Stayed 2 nights

Nice property. Great breakfast!

10

Beatriz

17 Feb 2024

·

Stayed 3 nights

The hotel was so clean and updated. They had a delicious selection for breakfast. Highly recommend!!

10

Linda

2 Sept 2025

·

Stayed 2 nights

I liked the closeness of the hotel to Piedmont Hospital. It would be really nice if there was a complete path to the hospital. We walked it first on the sidewalk then on the grass. The breakfast was really good.

10

Erica

19 Mar 2025

·

Stayed 2 nights

Hotel is updated. Queen suite with sofa was perfect for 3 adults. Breakfast was well stocked and a 24/7 coffee bar was a nice surprise. Staff is the friendliest I’ve encountered in all my hotel stays-everyone from the front desk and maintenance people to the housekeeping and breakfast staff! Next door to the hospital, which made visiting a breeze. Traffic in nearby cities would have made visiting the hospital a chore, so this location was perfect. Plenty of food options across the street or a few miles in either direction.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$114
February	US$139
March	US$119
April	US$132
May	US$134
June	US$122
July	US$113
August	US$128
September	US$150
October	US$142
November	US$129
December	US$108

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $119	18 $111	19 $111
20 $104	21 $111	22 $119	23 $119	24 $111	25 $139	26 $139
27 $126	28 $128	29 $128	30 $128

Su	Mo	Tu	We	Th	Fr	Sa
				1 $128	2 $142	3 $142
4 $123	5 $124	6 $125	7 $128	8 $123	9 $142	10 $144
11 $123	12 $124	13 $128	14 $128	15 $128	16 $142	17 $148
18 $128	19 $121	20 $128	21 $124	22 $129	23 $132	24 $134
25 $120	26 $128	27 $128	28 $128	29 $123	30 $124	31 $123

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Standard Room

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Suite, 1 King Bed, Accessible (Communications Accessible)

Suite, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

Suite, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility Transfer Shower)

Room (Specialty)

Standard Room, 2 Queen Beds, Accessible (Mobility Transfer Shower)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Suite, 1 King Bed, Accessible (Mobility Transfer Shower)

Suite, 2 Queen Beds, Accessible (Communications Accessible)

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Guest reviews

Very good

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites - Fayetteville by IHG

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Prices for upcoming dates