Playa Inn Rocky Point

The pool was amazing

Rooms, courtyard, interior and exterior of building were all clean, comfortable and safe. The staff at front desk, security and housekeeping were all friendly and helpful. The secure parking was a comfort and convenient for our large vehicle. We would stay here again.

Great location! Staff was very polite and helpful. We also felt safe at all times as there is 24/7 security on site. There is also ample parking. The pool is of great size and was kept clean throughout our stay. We were also glad there is a grill on site and we were able to have a cookout. Everything about this stay was awesome, we will definitely be back.

Cozy beds and pillows. Clean grounds pool was nice!

They have private parking, security, and a bar

This hotel has a fun bar and next door to one of my favorite restaurants in Puerto Penasco. This was our second time staying and plan to stay there again next year.

Welcoming was good but once we wanted to use the spa it was completely out of order they said it was going to be fix in the evening checkout later at night still joy working they said it would be ready the next day by noon left to go eat when returning they said still joy working basically the whole stay their it never got fix at all maybe they should post that they don’t have a working pool or spa that way people don’t book and waste their money there and just go else where and spend the a little more and have all the amenities working properly

Staff was great, air conditioning didn’t cooled off well and the pool was not working. Would I stay here again no. Lumpy bed and pillows.

The property was pretty nice and keep clean but the beds in our suite were super hard. We had a 4 day reservation but left after 2 days because of the uncomfortable bed. They were very understanding and did refund us 2 days of our stay. In addition to the beds the hot tub never got hot it was just warm. The second day they had it on all day but it did not get any warmer. The staff was very very nice and super helpful in every way. I gave them the ratings I did because the staff were very nice!

The water in the jacuzzi is not hot and The business have a bar inside the property and people are so noisy.

The sink was clogged for our 4 day stay and on Friday water came out dark brown with sand.

The hotel was in a good area but we stayed 3 days 2 nights and they never went to clean our room or change our towels and at check out they charged me 500 pesos for a hand towel that was dirty. Bad service

I staff was NOT helpful the Tv did not work. When we went to the room the toilet has pee all over it and the light did not work.

Very clean, safe gated parking

Got charged for a small towel with makeup on it

Don’t clean room

Muy buena ubicación habitaciones grandes y cómodas. Además de la alberca y áreas públicas muy agradables.

People have dogs that don't let them sleep and the rooms smell like cigars.

The poor service on behalf of housekeeping asked to be cleaned and I went two days without any cleaning also the pool and jacuzzi had a whole bunch of leaves and you could not dirty the bathroom towels otherwise you would be charged for them there was no floor mats for the bathroom or shower. Other than all of these Isaid has the best customer service,charisma and great personality.

Amazing I will come here again definitely we love the staff. We love the cleaning of our rooms and the whole property. Thank you for making us stay. Feel comfortable and fun!

The room did not have a refrigerator so you couldn’t keep any drinks cold. The location isn’t terrible it’s a bit of a walk to the beach. I was very mad because my girlfriend used their towel to take some of her makeup off and they said they needed to keep my deposit because the towel was “ruined”. Yeah ok like it wasn’t going to wash off in the washing machine. They took my entire $30 deposit for a ratty thin towel that probably costs $5 brand new. Such a scam.

Biggest problems were the water in the shower there was only HOT water and no cold so it was a sauna in there. The pool was not very appealing as it look like it needed to be shocked and clarifier added to it. The room was very large and the maid service was excellent there.

The online pictures looked amazing however the venue itself was lackluster… The a/c in our room didn’t work- had to have maintenance come check it out- didn’t cool the room enough till like 1am- then by 8am it was hot again- they tried saying that it was because of the heat- but my other room was solid cold after running the ac for a few minutes— also got charged $20 for a towel that yes had hair color transfer that could easily come off with bleach- but whatever. We then switched rooms because my mom did not like it there so we took over her room cause our room was just not cool enough and it’s really hot down there- we asked for both rooms to be cleaned and left for the day… old room was cleaned therefore the $20 charge for the towel however, the other room was not cleaned. We went to the front desk and requested new sheets, which they did change. It wasn’t a really bad stay however it wasn’t the greatest either— the morning security guard was very friendly and helpful tho, so props to him.

I liked nothing about the property! It was noisy till 5am in the morning there is a bar located on property make sure you don’t get a room around there because there inconsiderate people that will keep you up.. An the staff does nothing g to quiet them down .. overall will never go back !!

The staff were very helpful! The water was a little rusty, but the hotel is safe, quiet, and has an amazing AC!

The beds were like concrete slabs.

We took our kids to Rocky point and we had never stayed here before. The website said that the room offered a refrigerator and a microwave for the standard room, but in fact it only offers it for the suite. Even though this website had the incorrect information the gentleman at the front desk was super friendly, along with both of the security guards. They Brought it to the managers attention for us. She gave us the upgraded room, even though the website had made an error and she was losing money on the room. She was super nice and sweet. All of the staff at this place is super helpful with anything we needed. We will definitely be coming back here. Rooms are very clean and spacious in the suite. Property is beautiful. Thank you so much for your hospitality towards our little family.

Staff was great, air conditioning didn’t cooled off well and the pool was not working. Would I stay here again no. Lumpy bed and pillows.

Amazing Employees and great customer service and nice pool and Jacuzzi ...great atmosphere...but no wifi and the TVs are all in Spanish ...which makes entertainment in the room kinda sucky because it's hard to get signal on your phone but overall pretty good stay

The property was pretty nice and keep clean but the beds in our suite were super hard. We had a 4 day reservation but left after 2 days because of the uncomfortable bed. They were very understanding and did refund us 2 days of our stay. In addition to the beds the hot tub never got hot it was just warm. The second day they had it on all day but it did not get any warmer. The staff was very very nice and super helpful in every way. I gave them the ratings I did because the staff were very nice!

The room did not have a refrigerator so you couldn’t keep any drinks cold. The location isn’t terrible it’s a bit of a walk to the beach. I was very mad because my girlfriend used their towel to take some of her makeup off and they said they needed to keep my deposit because the towel was “ruined”. Yeah ok like it wasn’t going to wash off in the washing machine. They took my entire $30 deposit for a ratty thin towel that probably costs $5 brand new. Such a scam.

This is our third year staying at this hotel. It is not one of the fancy resorts on the beach, but it is clean, the AC in the rooms is super cold, the staff is great, and the area feels safe. It is also close to just about everything in Rocky Point. And did I mention there is a pizza place next door and an Oxxo across the street? What is an Oxxo you ask? Well, it is a very popular convenience type store in Mexico where you can get your morning coffee, your afternoon beer and ice, and your late night snacks. I will definitely keep going back to this hotel.

Great location! Staff was very polite and helpful. We also felt safe at all times as there is 24/7 security on site. There is also ample parking. The pool is of great size and was kept clean throughout our stay. We were also glad there is a grill on site and we were able to have a cookout. Everything about this stay was awesome, we will definitely be back.

Worst place to stay in hotel AMELIA was the worst staff member I had ever I countered . Complaint #1we were relaxing in the pool and Amelia come up to our group only and demands that all cotton is to be out of the pool ! I had a bathing suit cover up , three other women in the pool where wearing regular cotton shirts with cotton shorts Amelia said not one word to them ! Complaint #2 check out is at 12 pm ! Posted on all sites ! 8 am there is a house maide or front desks no knock on the door no introduction on who is accessing the room , the couple was undressed when the lady comes in with no permission given. Complaint #3 the couple who accompanied us to this birthday trip , had checked out for the day but we where staying an extra day , went out had breakfast and came back they wanted to freshen up before heading home on a hot and humid day and we politely informed her they where with us and she denied them access Amelia’s attitude and lack of attention to the customer was unacceptable !!WE WILL NEVER STAY IN THIS PLACE AGAIN!! dirty beds pillowcases stained ,hair in under sheets , left over items from last people’s stay !! The rest of the staff was absolutely amazing other than the man at the front when checking out ! I asked for Amelia’s name and he hesitated to give me her name asked if everything was ok I told him all the complaints and he said not one word ! Not one(family operated )makes sense !!You get what u pay for!!! I rather spend more money on a ABMB next time!

We reserved a room through this site and when we got tobthe hotel they told us our room.was taken and they did not know why this site had given us a room. At the end they gave us a room but it was not a nice experience.

We took our kids to Rocky point and we had never stayed here before. The website said that the room offered a refrigerator and a microwave for the standard room, but in fact it only offers it for the suite. Even though this website had the incorrect information the gentleman at the front desk was super friendly, along with both of the security guards. They Brought it to the managers attention for us. She gave us the upgraded room, even though the website had made an error and she was losing money on the room. She was super nice and sweet. All of the staff at this place is super helpful with anything we needed. We will definitely be coming back here. Rooms are very clean and spacious in the suite. Property is beautiful. Thank you so much for your hospitality towards our little family.

Amazing amazing property, super friendly staff, accommodating, clean room, free and safe parking, 100% recommended

Haven't gotten past check in yet. They're requiring a $30 cash deposit? Seems odd...

The receptionist he was young guy with glasses, he tried to steal money from me. He said it was $30 deposit. I gave him $40 expecting $10 change back. He turns around and says it’s $40. And I said no you just told me it was $30 or 500 pesos. He said, “lady I’m going to charge you 10 more dollars because you came early” I’ll give you the 40 when you leave. When I was ready to leave, he gave me back 30. I I told him I gave him 40 and he said we keep $10. Nowhere on the app did it say it would be a deposit of $40 and they would keep 10 so I asked to speak to a supervisor and he said here’s your money now leave. Very disrespectful. I will never stay here again.

The property was pretty nice and keep clean but the beds in our suite were super hard. We had a 4 day reservation but left after 2 days because of the uncomfortable bed. They were very understanding and did refund us 2 days of our stay. In addition to the beds the hot tub never got hot it was just warm. The second day they had it on all day but it did not get any warmer. The staff was very very nice and super helpful in every way. I gave them the ratings I did because the staff were very nice!

Great location! Staff was very polite and helpful. We also felt safe at all times as there is 24/7 security on site. There is also ample parking. The pool is of great size and was kept clean throughout our stay. We were also glad there is a grill on site and we were able to have a cookout. Everything about this stay was awesome, we will definitely be back.

Good experience. Location is very central to everything.

Great place to stay close to downtown and shops and beach

The property was clean, the area around it was not so much. Puerta Vallarta was more vacation feeling then this trip to Mexico.

First time staying here, really like, easy to find and 5 minutes from malecon. Will stay here again

Place can use some remodeling; location is not the greatest but has comfortable beds and pillows for the price.

Very old building with lots of deferred maintenance. bathrooms needed ventilation for moisture, the area of town was not near the beach, and parking was off-property. Not safe and I would not recommend it.

Very nice property and close to everything.

Its close to Capones and downtown Night Life!

Great location. Oxxo across the street. Al Capone’s next door. Lotsa walkable spots. Bar on premises was convenient too. Plumbing was leaking outside our room and we had no water for an hour, but plumbing issues seem to be common in Rocky Point.

The room was really clean. The bed was super hard though. The Gatos bar was our favorite part. We did wish that the hotel had food options on site.

This is my second time staying here. The rooms are spacious. The beds pillows are pretty soft. The staff are amazing. Not just do they have a pool they have a hot tub. They bring a speaker out to listen to music. They also have a bar Where the bartenders and servers are fantastic they make some amazing drinks. Definitely will be back multiple times

The bar.

It was mediocre at best. It’s an older Hotel. So that is to be expected. No continental breakfast. But hey, it’s Mexico. The property was well taken care of, but again it’s older. Probably wouldn’t stay there again.

This hotel has a fun bar and next door to one of my favorite restaurants in Puerto Penasco. This was our second time staying and plan to stay there again next year.

The hotel was conveniently located, had a fun bar and great restaurant next door. The room was clean and comfortable. Would definitely recommend.

There is a bar right on site if you want a couple drink before you call it a night. There is an Oxxo across the street, and Capones is right next door.

Staff was nice and all the surrounding areas great, nice sushi restaurant close by

The door didn't lock well & no restaurant in hotel.

The hotel is simple and currently offers no breakfast. I like the court area inside, with a pool and a low volleyball field. It should be great to spend some time there with kids. The room is simple, small shower TV and we had a small fridge. But we would not come here to spend the time in the room, so for us it was perfect.