Name: Holiday Inn Express Anaheim West by IHG
Address: 727 S Beach Blvd, Anaheim, Orange County, US
Price range: US$115–US$176 per night
Rating: 7.57

What guests think

Across reviews of Holiday Inn Express Anaheim West by IHG, travelers frequently praise friendly staff and decent value, but mention mixed upkeep: noise from traffic or thin walls, maintenance hiccups, and housekeeping that can be infrequent or inconsistent during stays.

The free breakfast is appreciated but often understocked, with equipment outages and long waits reported alongside occasional positive notes. Facilities draw mixed feedback: a small pool with little or no seating, no working hot tub, sporadic ice machines, tight parking, and spotty WiFi in some rooms. Location is a short drive to Disneyland and near food options, though several guests describe the surrounding area as sketchy and not ideal for walking. Overall, expect a budget-friendly stay with variable consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is small and lacks seating; several guests say the hot tub or jacuzzi is not available despite listings. Ice machines and some appliances are often out of order, parking is tight, and WiFi can be unreliable in some rooms.

Related guest reviews

8

Joseph

21 Sept 2025

·

Stayed 2 nights

Ice machine was not working on our floor

6

Eser

16 Jun 2024

·

Stayed 5 nights

It said jacuzzi on hotel.com, but there was no jacuzzi. and parking was very difficult to find. It was very crowded.

8

Linda

14 May 2024

·

Stayed 6 nights

Hotel was nice. Breakfast was a great perk. The only downside was the wifi didn’t work and our cell service was bad from our room

10

Marco

4 Jun 2024

·

Stayed 5 nights

Parking space is a little crowded

6

Tony

7 Feb 2023

·

Stayed 1 night

Booked through expedia, and it shows a pool WITH a jaccuzzi whi h i was looking foward to. I get to the property and find NO jaccuzzi its been filled with cement.... 3 rd time expedia and or hotels have done this to me.. frustrating

8

Amanda

23 Mar 2025

·

Stayed 1 night

Staff was extremely pleasant, room was clean and did not have any funny smells, area around was clean, even though we didn’t use the pool it looked very clean. Some maintenance needs to be done, ice machine on 2nd and 3rd floor did not work. Areas around the ice machines needed a mop it was stained and dirty. Lobby was clean with one flickering light. The fridge in our first room was broken and leaking the staff quickly changed our room without any issues. A/C worked wonderful and also did not smell. Overall a pleasant stay.

4

Erin

23 Jul 2024

·

Stayed 4 nights

I stayed here for 4 nights with my kids while we visited the park. The staff is very nice and so is the breakfast but that’s about all. The rooms are old, run down, and smell. If you turn on the air conditioning the room will smell like mold or wet dog. The carpet was filthy. It’s an older building so there are lots of little things that need updated/maintained that haven’t been. I needed laundry facilities and upon arrival found out they were completely out of order. It’s in a questionable area so keep that in mind. They shouldn’t be charging the amount they charge for the condition and location of the property.

10

Jesse

24 Aug 2024

·

Stayed 1 night

Clean and well maintained. The staff were awesome. Kids had a great time playing in the pool. We were forced to stay here for 3 days when we had car trouble (highly recommend the mechanic next door) and they went out of their way to accomodate us at times. The hotel is the new and nice, the surrounding couple of blocks are a little rough. Otherwise, very decent stay.

8

Nicole

24 Sept 2025

·

Stayed 7 nights

Super comfortable beds, great sized room and bathroom. Everything was clean. Our bathroom had a broken hairdryer (which they replaced when requested). Breakfast was okay - nothing amazing but decent enough. Parking is easy. The pool area was a disappointment. There is no pool furniture at all. So if you are hoping to enjoy some time by the pool, rather than in it, this isn’t the place for you.

4

adam

24 Apr 2024

·

Stayed 1 night

The hot tub was not there lots of non operating things phones, ice machine, door locks etc

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Cleanliness

Feedback is mixed: some guests found rooms clean, while others reported stained linens, odors, dirty carpets, or pests. Housekeeping thoroughness varies, with missed details noted in bathrooms and floors.

Related guest reviews

6

Sh Lea

18 Oct 2025

·

Stayed 4 nights

There was roach in the room. After that i was ready to checkout. They replaced the towels but not the tissue or cups.

10

Ravika

19 Jul 2024

·

Stayed 1 night

Friendly staff. Room was clean.

4

Whitney

10 Nov 2025

·

Stayed 1 night

Our room was dirty when we arrived- pillows had stains, toilet had plastic in it, and the garbage wasn’t emptied. We also had no bath towels. Our AC didn’t work until we reset the breaker. When we arrived back to our room at night our smoke alarm was chirping and it was too late for maintenance to fix it, so we had to pack up our things, with our two kids, and move rooms. The woman that helped us at the front desk was SO nice and helpful and gave us a discount for our troubles, but still, a very disappointing stay.

4

Ashley

17 Mar 2024

·

Stayed 1 night

Definitely needs to be updated. Dirty and extremely noisy from people above us and outside our room. Breakfast was dry and didn’t taste very good. Probably the worst holiday in express I’ve stayed at unfortunately.

2

Cinamon

26 Feb 2023

·

Stayed 3 nights

Expired elevator inspection last posted was 1-20-20. Dried slushy on lobby floor, no hot water in bathroom sink, broken bathroom door knob, huge cracks and water damage above bed, pubic hair on sheets, bathroom floor and peanuts on carpet

8

Monica

28 Jun 2024

·

Stayed 5 nights

We stayed for 5 nights. 3 rooms! Unfortunately we did find a cockroach in one of the bathrooms. We didn’t let anyone know because it was our last day! One of our rooms bathroom had a lot of black gunk in the shower. Overall the staff was super nice and helpful. Parking was tight only because we came in a camper. Bathrooms just needed more cleaning!

10

Maria

16 Sept 2024

·

Stayed 1 night

Room was clean and tidy. I love the fact that they really focus on comfort, everything white made me feel the cleanliness. Will definitely be coming back here.

8

Julissa

26 Jul 2025

·

Stayed 2 nights

The location is a bit sketchy but the hotel itself was good. Parking is good and access to the room was easy. The room was clean but it could use some wiping down especially the bathroom walls and door. Towels were also stained so that wasn’t very appealing.

6

Christina

4 Dec 2023

·

Stayed 4 nights

Pros: The staff was nice. The bed was comfortable. The location of the room we were in was in the back corner so it was quiet. Parking was included. Cons: The local “live” entertainment that occupied the corner a few streets down. It didn’t appear that the facility was vacuumed as the same trash remained on the floor the entire 4 days we were there. I was looking for a hotel. While this is a hotel, it had a motel feel and was very dated. The ironing board desperately needs a new cover. The shower had hair in it, the night stand with the alarm clock had hair on it, and the bathroom floors were dirty. The sink smelled pretty foul.

10

Clara

20 Dec 2025

·

Stayed 6 nights

Staff great, place clean and for the price it was great

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Rooms

Beds are generally comfortable, but traffic noise, thin walls, and street-facing or first-floor rooms can be loud. Several reviews cite maintenance or comfort issues like weak AC, broken fixtures, or unreliable in-room equipment; WiFi also failed for a few.

Related guest reviews

10

Jennifer

7 Aug 2025

·

Stayed 2 nights

Overall property is nice, clean rooms, nice comfortable beds. No dust or dirt clean floors, my only complaint was that you can hear the traffic from the road every time cars drive by but other than that I would stay here again

8

Linda

14 May 2024

·

Stayed 6 nights

Hotel was nice. Breakfast was a great perk. The only downside was the wifi didn’t work and our cell service was bad from our room

4

Gerson

27 May 2025

·

Stayed 1 night

The place was good, but the walls are thin. If you stay at the room next to the street, It is hard to sleep. You hear the cars, and you feel the vibrations.

8

Crizel

10 Jan 2025

·

Stayed 2 nights

the room too small

2

Kenneth

28 Mar 2024

·

Stayed 2 nights

Great location for the parks. Right on the road so the road noise was horrible. The building is in need of so repairs as it’s showing its age.

6

Martina

21 Nov 2025

·

Stayed 3 nights

We were placed in an ADA room located right at the entrance of that wing of the hotel and heard everyone coming in and anyone using the ice machine. It was not a quiet stay to say the least. There is also no internal hallway connecting that wing to the lobby or breakfast room which was tough in the rain. The beds are full sized not queen as advertised and a little tight to get around in the wheelchair. The toilet flushes only on every third flush. The staff were nice and helpful. About 10 min drive to Disneyland.

8

Nicole

24 Sept 2025

·

Stayed 7 nights

Super comfortable beds, great sized room and bathroom. Everything was clean. Our bathroom had a broken hairdryer (which they replaced when requested). Breakfast was okay - nothing amazing but decent enough. Parking is easy. The pool area was a disappointment. There is no pool furniture at all. So if you are hoping to enjoy some time by the pool, rather than in it, this isn’t the place for you.

8

Christopher

16 Sept 2024

·

Stayed 1 night

The staff was wonderful! The bed was incredibly comfortable! The road noise was a bit loud and the water pressure wasn't very good, but the accommodations met our needs. The breakfast was decent and the second round of coffee was definitely better than the first. I'd stay here again.

10

Joseph

6 Sept 2025

·

Stayed 2 nights

Great beds.

6

Laura

8 Oct 2023

·

Stayed 2 nights

Had tile on first floor so was very noisy to try to sleep. Could hear everything outside of our room including the use of the ice machine, people rolling their suitcases and talking

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Service

Many praise friendly, accommodating staff. However, there are recurring reports of slow or disorganized check-in, understaffing, key issues, and inconsistent follow-through on requests or late checkout agreements.

Related guest reviews

2

Ana Carolina

2 Aug 2025

·

Stayed 2 nights

We had a very inconvenient stay. I had asked for a late checkout at the front desk and I was given 2 extra hours, a little before that time a manager knocked at my door and demanded me to open the door to talk to me in person telling me that I vs should have checked out at 11 am. Then I had asked to stay another day and I was told one price, but when I went to pay it was $60 more. The phone in the room didn’t work. We had attitude from at least 3 workers there, the pool also didn’t have any chairs or anything, when we asked about it, they told me to get a chair from the breakfast table and place outside. The manager was the most rude person I have ever seen in that type of business and I never had anyone knocking on my door and demanding to speek with me in person specially when I was just getting out of the shower.

10

Yesica

17 Mar 2025

·

Stayed 2 nights

I love it great customer service rooms wear great nice and clean and all near shopping stores

2

Victor

6 Jan 2025

·

Stayed 4 nights

I was able to get into my room right after midnight due to staff issues

10

Bianca

28 Mar 2024

·

Stayed 4 nights

Our stay was wonderful. The staff was so incredibly kind. From the front desk and breakfast staff to housekeeping. Everyone was so accommodating. I would love to stay here again. The breakfast was wonderful and had a variety of items.

2

Sabrina

21 Feb 2025

·

Stayed 2 nights

Gentleman named Christopher at the front desk was extremely rude. Don’t plan on going back

4

Jennifer

3 Jan 2025

·

Stayed 1 night

I booked 5 months in advance and called the property to re-confirm 3 days before my arrival and let them I would be checking in late but upon check-in I was told they were "sold out" even though I had booked a reservation thru Expedia for 2 King Rooms. It was late and we were exhausted and it took him 30 mins to "find" two rooms for us which were not King beds, only Queens. He also said it was because I did not book directly and went through a 3rd party Expedia. Breakfast area was absolutely filthy and they ran out of all coffee and mostly all of the food with still an hour left. It took them about 20 mins to refill the coffee and only some of the food.

6

Bowler,

18 Feb 2024

·

Stayed 3 nights

It was a full hotel, granted. There were several high school parties staying, and they were pretty loud late into the night (past midnight). I did call front desk to ask about it, but they brushed me off as just a large group checking in; but that was not the case, the noise was above and around us (we were on the second floor). I don't necessarily blame hotel staff for the noise, but they didn't attempt any intervention. Our room key didn't work on day two when we arrived back at our room in the evening (after already paying for the 3 days), and we waited about 30 minutes at the front desk to get our keys reactivated while one person, apparently the only employee on duty, was checking others in. Other guests were also waiting to get clean towels and had keys that didn't work. The breakfast attendant, Christine, was lovely and accommodating. She should have been in charge of housekeeping! We stayed 3 nights, and our room was not serviced at all while we were there. We had to request fresh towels, which they left on the second day, but did no other cleaning. The room was otherwise well appointed. The carpet seemed sticky in some places though. It really was not a bad stay, but I expected a bit better from the Holiday Inn brand.

8

Jiancheng Jason

2 Sept 2025

·

Stayed 2 nights

Staff are very friendly. Thank you!

4

Melissa

28 May 2023

·

Stayed 2 nights

When checking in the front desk person was having a hard time trying to understand how to actually check someone in so he kept calling back and forth. Then when it was my turn still not understanding how to check me in. This took about almost 30 minutes. Also the lobby was loud and kids screaming and running around. When I left there was a line of people trying to CHEKC in. This was around 6-7pm btw. Rooms are fine though you can hear people in the hallways and both upstairs and down. Then coming back to the property a little late but wasn’t making a lot of noise randomly got banging on the door. Which was very unnecessary due to no one being overly loud. This will be my last stay here and will be avoid this hotel. Overall not a great experience.

10

Ming

29 Dec 2025

·

Stayed 2 nights

Very friendly staff

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Location

Convenient for driving to Disneyland and other attractions, with dining nearby. Multiple reviews describe the immediate neighborhood as sketchy and not ideal for walking, especially at night.

Related guest reviews

2

Shana

11 Mar 2023

·

Stayed 1 night

Room wasn’t ready when I got there at 6pm. Had to wait. Rude front desk person. Did not explain wifi to me. Had to go back downstairs to figure it out since my room number and name didn’t suffice. Really bad area. Did not feel safe.

2

Angel

17 Feb 2025

·

Stayed 2 nights

Very dirty outside, in a bad and sketchy neighborhood.

10

Jody

11 Mar 2025

·

Stayed 4 nights

I loved how close it was to Disneyland. It was just a short 10 minute drive through a neighborhood. You did not have to get on the freeway. The morning breakfast was good too.

6

Martina

21 Nov 2025

·

Stayed 3 nights

We were placed in an ADA room located right at the entrance of that wing of the hotel and heard everyone coming in and anyone using the ice machine. It was not a quiet stay to say the least. There is also no internal hallway connecting that wing to the lobby or breakfast room which was tough in the rain. The beds are full sized not queen as advertised and a little tight to get around in the wheelchair. The toilet flushes only on every third flush. The staff were nice and helpful. About 10 min drive to Disneyland.

8

Ashley

14 Jul 2025

·

Stayed 1 night

Hotel was quiet, comfortable and clean. The only thing is that the surrounding area is so so.

8

Julissa

26 Jul 2025

·

Stayed 2 nights

The location is a bit sketchy but the hotel itself was good. Parking is good and access to the room was easy. The room was clean but it could use some wiping down especially the bathroom walls and door. Towels were also stained so that wasn’t very appealing.

8

Fadeke

8 Aug 2025

·

Stayed 4 nights

Nice hotel, conveniently located around multiple attractions and food. Only down side is the very limited breakfast choices.

8

Tammy

17 Feb 2025

·

Stayed 3 nights

Conveniently located, reasonably priced.

6

Carmen

16 Aug 2025

·

Stayed 1 night

It was an okay stay but wish it was closer to Knotts. We couldn’t walk there- too far and didn’t feel safe, but at least parking was included so we took an uber for $7. Worst part of this stay is they ran out of breakfast so go early. Other than that it was fine. The area seemed safe but there were some homeless observed.

8

Lilian

28 May 2024

·

Stayed 1 night

The hotel was good, didn’t use the pool but it is small. The neighborhood is not pretty, but is close to the parks. The location was convenient for us.

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Dining

Included breakfast is a common plus, but items often run out, machines break (pancakes/oven), and lines can be long; a few guests still found it decent or enjoyable.

Related guest reviews

8

Brian

18 Aug 2024

·

Stayed 2 nights

The breakfast wasn’t what we normally experience. No hard boiled eggs. Broken pancake machine. Only fat-free milk that was almost out. Very cold cinnamon rolls. I suspect it was just an issue of experience and training, not a continuing problem.

10

Venugopal

16 Jun 2025

·

Stayed 1 night

Overall very good stay. Fruits at breakfast ran out at 8:30AM.

4

Minh

3 Jun 2025

·

Stayed 2 nights

Staying at the property is OK, breakfast items always empty. Drinks mostly out of service.

4

Cesar

11 May 2025

·

Stayed 3 nights

They never did the bed, we stayed 3 days. The breakfast was poor, they never had enough, we had to asked for everything.

8

Loi

28 Jan 2024

·

Stayed 2 nights

The breakfast was great, service was good. AC of the room didn't work.

8

Emma

10 Dec 2024

·

Stayed 2 nights

Employees were very kind and professional. Room was very clean and comfortable. Unfortunately it was a little mixed up with our room but everything went nice and smooth thanks to receptionist. The only bad thing about our stay was Sunday morning breakfast, we weren’t able to eat because oven broke down, the pancakes machine stopped working, we had to go out to eat breakfast. The lady in charge was doing her best to keep it up but it was hard for her to do it by herself. Besides that we were happy with everything else.

8

Eberto

28 Oct 2024

·

Stayed 2 nights

The hotel and room were very good. The breakfast was a let down. Scrambled eggs with no taste, and the greasiest sausages ever. I was hoping for better options the next day, but no, the same eggs and sausage!

4

Eberto

8 Dec 2025

·

Stayed 3 nights

Microwave and iron did not work. I requested that cleaning people not come into our room, they came in without permission. Breakfast option limited compared to previous stays and over didn't work one day so not hot options. No boiled eggs. Oatmeal cooker didn't work properly. No gluten free options.

2

Maniratan

30 Dec 2025

·

Stayed 2 nights

The bathroom doesn’t drain and we told the front desk 5 after we checked in. They didn’t fix it during our entire 2 night stay. The free breakfast had huge wait times. Will think twice before staying at holiday inn express again. It was like staying at a cheap hotel but with a premium for

8

Ramon

15 Jun 2025

·

Stayed 1 night

The breakfast buffet was amazing!! Consisted of: cinnamon rolls, eggs, sausage, potatoes, cereal bar, yogurt bar, pancake maker, oatmeal, juice stand, coffee stand, bagel/toast section. This is one of my top priority when staying since having my girls Hangry is not a good way to start a day. Beds were comfortable for me but wife said it was uncomfortable. Had food in fridge from previous person in the room. Also was out of soap for shower but front desk provided some. Understandable since house keepers do there best to clean a whole room with a certain time frame. Overall great but parking can get really full in the evening. Thankfully we found a spot. The front clerk was very friendly, she made checking in amazing.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$99
February	US$114
March	US$122
April	US$114
May	US$109
June	US$119
July	US$135
August	US$109
September	US$106
October	US$123
November	US$114
December	US$125

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $127	17 $115	18 $160	19 $160
20 $120	21 $125	22 $125	23 $125	24 $125	25 $163	26 $163
27 $125	28 $125	29 $125	30 $132

Su	Mo	Tu	We	Th	Fr	Sa
				1 $138	2 $162	3 $163
4 $138	5 $138	6 $136	7 $138	8 $140	9 $176	10 $176
11 $135	12 $136	13 $136	14 $135	15 $135	16 $166	17 $170
18 $130	19 $134	20 $134	21 $134	22 $141	23 $167	24 $171
25 $130	26 $130	27 $149	28 $147	29 $149	30 $163	31 $163

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room, 2 Queen Beds, Accessible (Roll in Shower)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Roll in Shower)

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Access Tub)

Standard Room, 1 King Bed, Accessible (Access Tub)

Guest reviews

Good

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Holiday Inn Express Anaheim West by IHG

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