Name: Four Points by Sheraton Manhattan Midtown West
Address: 444 10th Avenue, Hell's Kitchen, New York (and vicinity), New York, United States of America, New York (and vicinity), New York, US
Price range: $263–$1,029 per night
Rating: 8.55

What guests think

Across many reviews of Four Points by Sheraton Manhattan Midtown West, travelers praise the convenient Hudson Yards location near the Javits Center and Penn Station, consistently friendly staff, and generally clean, comfortable rooms that suit short city stays.

Rooms are typically small but modern, with some nice views; recurring downsides include loud or faulty HVAC, occasional hot water issues, and that refrigerators are not standard unless requested. Facilities draw mixed feedback: a small gym, an on-site bar/restaurant that is sometimes closed or considered pricey, off-site paid parking, and periodic elevator outages. While cleanliness is frequently noted, housekeeping and service responsiveness can be inconsistent, and some guests report street or hallway noise. Expect a convenient base with friendly service and compact, modern rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Small gym noted; the on-site bar/restaurant receives mixed feedback and has been closed during renovations at times. Some report elevator outages, and parking is off-site with a separate charge; lobby seating is limited.

Related guest reviews

10

Nancy

Jul 12, 2025

·

Stayed 1 night

The restaurant has great hours, breakfast, lunch and dinner. Hotel staff was friendly and professional.

10

Marie Claire

Jun 20, 2023

·

Stayed 1 night

The rooms are very clean. Staff at the front dsk r are very polite. They gym is small, but one or two people can manage. I will return there again.

8

Shykia

Jun 11, 2025

·

Stayed 2 nights

Clean room, pleasant staff. They allowed us to leave our suitcases for a couple hours after check out and put our takeout in their fridge until we got back from brunch. Only con was one of the two elevators was out of service.

10

Henrik

Feb 20, 2025

·

Stayed 2 nights

Great location, just a few minutes walk from Penn Station. Happy staff, very service minded. Restaurant and bar was renovated during out stay, so was closed. Otherwise looked very good. Big room, nice beds, great feeling overall.

8

Laura

Nov 10, 2024

·

Stayed 2 nights

VERY happy with our stay! The hotel was super clean and the rooms, for NYC, were more spacious than expected. The hotel has a small bar and cafe. The only downside was it closed at 10pm. Great location to walk to Peloton studios and the train station!

8

Allan

Nov 21, 2024

·

Stayed 2 nights

Good at bar is much to be desired.

6

George

Aug 16, 2025

·

Stayed 4 nights

My room was clean and efficient, and the bathroom was great. The staff at reception was OK, and the gym was…well, a hotel gym, what can I say? The best thing was the location. A 10 minute walk from Penn Station.

8

Meera

Feb 10, 2025

·

Stayed 2 nights

The hotel was clean with friendly staff. It was advertised on Expedia as having sound proof rooms… it definitely does not! Close to shopping. The restaurant was closed since under renovation but did not try the take away options that were available at from desk.

8

Shahryar

Oct 28, 2024

·

Stayed 2 nights

This property has two elevators and for some reason one of them was out of service for the whole time of my stay. It is not getting better as I stock in the other elevator with two other guests for 45 minutes . The maintenance guy showed up and open the door. Interesting enough no one even attempted to see how are we doing or at least apology for the incident.

10

Tiesheedah

Aug 16, 2025

·

Stayed 1 night

Room was very clean and specious. Staff were friendly and accommodating. The area was great too! Parking is off site and separate charge but it’s walkable and reasonable. I highly recommend this spot for a nice room in the city

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is widely praised, with many describing rooms as very clean or spotless. A few note housekeeping inconsistencies or odors during renovations, including missed cleanings, towel shortages, or isolated cleanliness lapses.

Related guest reviews

8

Cerise

Nov 16, 2025

·

Stayed 1 night

Room was clean, staff accommodating.

4

Rebecca

Feb 2, 2023

·

Stayed 2 nights

When I went to my room after checking in, I found the following: A dirty cleaning rag left on the night table; a burned out lightbulb in the bedside lamp; a dirty toilet (with dried poop clinging to the inside of the bowl). Housekeeping came right away and rectified the situation but it still made for a very bad first impression.

10

Danielle

Nov 10, 2025

·

Stayed 1 night

The staff was very nice and the room was spotless

6

Guosong

Jul 26, 2023

·

Stayed 1 night

Stay 6 nights and only clean the room twice

8

Sergey

Oct 23, 2024

·

Stayed 2 nights

Overall, the hotel was good, and the location was excellent—very convenient for exploring Manhattan. However, we did encounter a few problems during our stay. When we checked in, the receptionist asked if we wanted our room cleaned the next day, to which we said yes. Unfortunately, when we returned the following day, the room hadn’t been cleaned. Additionally, the noise levels in the room were quite high. The air conditioner was very loud when it was on, and when we turned it off, we could hear outside noise clearly due to poor insulation. The sound of traffic kept us awake through the night, which made it hard to get a good night's rest. Despite these issues, the hotel has potential with its great location, but some improvements in noise control and housekeeping are needed.

10

Richard

Nov 23, 2025

·

Stayed 1 night

Super clean room, friendly staff

10

Michael

Dec 7, 2024

·

Stayed 1 night

Clean

4

Luis

Jul 17, 2024

·

Stayed 4 nights

Housekeeping was not very responsive. They also did not clean the room. They only pick up and make the bed. The hotel will only give you coffee for one night. We had to call for more calls every night and never got our coffee unless we went to the front desk to get it ourselves.

10

Rade

Apr 28, 2025

·

Stayed 2 nights

This was one of the few times that we got to our room before housekeeping was done. The smell of Clorox was affirming in that I felt like the bathroom was REALLY sanitized before we got in! IT. FELT. CLEAN!!! And housekeeping was not one person doing everything; it was a team of cleaners going over the room! OUTSTANDING!!! Wonderful desk staff, too! Great location; convenient to the Javitz center. Walkable to everything else in the city (MTA, mid-town, etc.). And it was QUIET! Both inside and out! Very quiet area!

10

Ruchita

Nov 17, 2025

·

Stayed 1 night

Super clean hotel, great location and very friendly staff.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally small by NYC standards but modern and comfortable, with some offering city views. Common drawbacks include loud or malfunctioning HVAC, occasional hot water issues, limited storage, and that in-room fridges are not standard unless requested.

Related guest reviews

10

Carmen

Aug 24, 2025

·

Stayed 5 nights

Great place to stay specially if you are attending a conference at the Javits Center, an easy short walk. The rooms are small but very comfortable and very clean. Only a couple of blocks from Hudson Yards with great places to eat. It would be nice if the rooms could have a little fridge though!

8

Stacey

Oct 3, 2024

·

Stayed 1 night

Quick walk from Penn Station. Street was loud at times, but just left the fan on, which was also loud, but great white noise for us. Had no hot water when we got in (after 10 pm) but someone was there to fix quickly. Beds were comfy, quiet above and around us, very clean, new, spacious. Close to Hudson Yards, highline, 34th, meatpacking, Chelsea. You can’t go wrong with this location.

8

Toby

Sep 22, 2024

·

Stayed 4 nights

Was nice. Could hear street chatter through air conditioner. No refrigerator. Air conditioner too close to bed.

8

Jan

Apr 6, 2024

·

Stayed 2 nights

Rooms are small. HVAC very noisy.

6

Daniella

Jun 15, 2025

·

Stayed 2 nights

I was promised “views “ and was put on the 5th floor . Not a complainer so we made it work . Rooms aren’t very spacious and it felt cramped even with just the two of us . There is NO parking and the closest garage charged us $110 for 2 nights to park our cars . Overall it was a nice hotel room , quiet and the uber picked us up and dropped us off right out front . There no refrigerator In the room and you were out of luck if you needed ice because it was on the LL. Enjoyed my stay but for the price I would stay somewhere nicer next time .

8

Joshua

Jan 5, 2025

·

Stayed 2 nights

A very nice place. Room was tiny, but clean Bed was comfortable. I'm sensitive to noise, but despite being close to the elevator I didn't hear anything. New York is New York and there at night you could hear the wail of ambulances. This is near lots of traffic rather than in a residential neighborhood. I was on floor 10, Would it have been better on floor 20? The neighborhood seemed safe, but it was easy to walk past the front desk to the elevators and you don't need a key to take the elevator. Requiring a key would be a good safety precaution. It's becoming more common. The hotel is 2 long blocks from the 8th Ave subway, which makes if a good location for healthy people. I feel lucky to have found this hotel at a reasonable price, but I think I'll look for something quieter and farther East for future trips. And if this is the only one available I'll feel happy about it.

8

Christopher

Nov 18, 2024

·

Stayed 2 nights

The Hotel Name is a bit Deceptive as it is a Sheraton but it is owned by Marriott. Different Ownership and Different Management Style. The Rooms are quite Small (150 Sq Ft) and not quite the Comfort that we normally expect. Also, the Name Four Points Sheraton is not Clear. There is another Four Points Sheraton Times Square located on 40th Street and Nineth Avenue in Times Square which is a Horrible, Unsafe Location with all the Drunks and Homeless people. Then, there is the Four Points Sheraton Manhattan Midtown West about 5 blocks away on the corner of 35th Street and Tenth Avenue. A lot nicer area near Penn Station. Betty, the Hotel Manager was very Sympathetic to our confusion, was very helpful and even paid for our Breakfast the two days we were there. Angel, the Restaurant Manager was also very nice. The entire Hotel Staff was actually very Nice, Professional and Pleasant and helped make our stay more comfortable.

8

Joseph

Oct 30, 2025

·

Stayed 2 nights

Room was ultra-clean and comfortable. The air conditioning ,however, wasn’t working. Luckily it was cool enough outside and I brought a mini fan. The shower could also use a shelf to keep toiletries. Other than that, we’d stay again.

10

Felisha

Jul 7, 2025

·

Stayed 1 night

Room was cozy and the City view was beautiful, had a great stay.

6

E. Dovi

Jun 7, 2025

·

Stayed 2 nights

Rooms are tiny. I bumped my knees against the bed and the chair many times. Painful, even in NYC!!!

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Service

Service is frequently praised as friendly and helpful, with staff assisting requests, offering local tips, and occasionally providing upgrades or quick fixes. A minority report rude interactions or slow responses to issues.

Related guest reviews

10

Matthew

Jun 18, 2025

·

Stayed 1 night

The team at this Four Points are very helpful and friendly, some of the best hotel front desk staff I’ve ever seen. They accommodated my unusual request to store pizza and held onto my bags even after checkout which was very nice. The room itself was very clean and modern, though a bit small. I was surprised to see there was no fridge in my room, but the front desk folks managed to have someone bring me one which was great. Highly recommend this hotel!

10

Rima

Jul 30, 2024

·

Stayed 4 nights

Our experience at the Four Points by Sheraton Manhattan Midtown West was simply outstanding! The hotel was conveniently located so we could easily get around to our destinations. The rooms were very clean and comfortable. The front desk staff, in particular Betty and Marvin are wonderful. They were so friendly and helpful, making our stay very pleasant. The hotel dining room was excellent as well - great staff and delicious food. Overall, we are very grateful to have stayed at this hotel and would highly recommend it to anyone visiting Manhattan! Thank you so much!

6

John

Jul 5, 2025

·

Stayed 3 nights

It's a wonderful hotel in a great location. The only problem was how they handled a problem. My hot water wasn't working. I asked them to check it each day. Each day, instead of fixing it, I received the response: "you should have told us about it! We would have fixed it." "I don't understand. I'm telling you about it now." The third day, at least, someone came to the room and tried to do something. My bathroom was disassembled. But still not working. I did a 10 second cold shower, enough to wash a dab of shampoo out. I checked out and when asked how my stay was, said "It's a nice place but I had no hot water the whole time." "We would have moved you if I had known!" I just left. Is this some new customer strategy - blaming the customer? I'd like to stay here again but I'm cautious.

2

edgar

Aug 31, 2025

·

Stayed 1 night

We booked a queen bed with a view. But were given a room in the corner with a view of the building AC equipment and a full size bed, NOT the queen size we were hoping. When I asked about it, the front desk attendant didn't care, just seemed annoyed, and said they were out of rooms. The hotel was decent but definitely not worth $300 a night. The staff on the other hand, at least the person I dealt with was by far the worst part of the hotel.

10

Olivia

May 2, 2025

·

Stayed 4 nights

We had a great stay. Easy walk to subway station. The AC in our room wasn’t working our first night, but they were able move us to another room the next morning which was great. Staff always greeted us when we came in and left for the day.

10

Jennifer

Feb 22, 2025

·

Stayed 1 night

Both gentleman at the front desk were extremely friendly! Upgraded us to a bigger room and went out of their way to be kind and helpful! I would stay here anytime!

10

Owen

Sep 2, 2025

·

Stayed 1 night

Staff was friendly and helpful. Would definitely stay again!

4

Sophia

Jan 7, 2025

·

Stayed 4 nights

Rude staff

10

Laila

Aug 31, 2025

·

Stayed 2 nights

Friendly and polite Staff. We received a lovely upgrade. Room was surprisingly quiet! Clean and safe. Conveniently located within walking distance to everything we needed, shows, dining, Empire State building, Penn Station.....

8

Shahryar

Oct 28, 2024

·

Stayed 2 nights

This property has two elevators and for some reason one of them was out of service for the whole time of my stay. It is not getting better as I stock in the other elevator with two other guests for 45 minutes . The maintenance guy showed up and open the door. Interesting enough no one even attempted to see how are we doing or at least apology for the incident.

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AI-generated summary based on recent guest reviews

Location

Very convenient for Hudson Yards, the High Line, the Javits Center, and Penn Station, with easy access to the 7 train and Midtown sights. Some note street noise or that it’s a bit of a walk to certain areas.

Related guest reviews

10

Carmen

Aug 24, 2025

·

Stayed 5 nights

Great place to stay specially if you are attending a conference at the Javits Center, an easy short walk. The rooms are small but very comfortable and very clean. Only a couple of blocks from Hudson Yards with great places to eat. It would be nice if the rooms could have a little fridge though!

10

Ahmed

Jan 7, 2025

·

Stayed 5 nights

Great and convenient location

8

Daniel

May 4, 2025

·

Stayed 3 nights

Nice hotel, great proximity to Hudson Yards, restaurants. A bit of a walk to theaters. Neighborhood is improving.

10

Hussein

Aug 20, 2025

·

Stayed 1 night

5-8 minutes walk from NY pen station

10

Harsharan

Aug 18, 2025

·

Stayed 2 nights

Location was excellent. Front desk staff was amazing.

10

Maria

Nov 26, 2025

·

Stayed 4 nights

Great location in Hudson Yards. The staff was friendly and very responsive. The room was a nice size and very comfortable.

6

George

Aug 16, 2025

·

Stayed 4 nights

My room was clean and efficient, and the bathroom was great. The staff at reception was OK, and the gym was…well, a hotel gym, what can I say? The best thing was the location. A 10 minute walk from Penn Station.

10

Charles

Sep 8, 2024

·

Stayed 2 nights

Great location, very clean!

10

Laila

Aug 31, 2025

·

Stayed 2 nights

Friendly and polite Staff. We received a lovely upgrade. Room was surprisingly quiet! Clean and safe. Conveniently located within walking distance to everything we needed, shows, dining, Empire State building, Penn Station.....

10

Doris

Sep 17, 2025

·

Stayed 3 nights

It was a very clean organized hotel. Great corner unit with a really good view. Comfy beds. Modern bathroom. Great location. Close to restaurants and subway

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Dining

On-site dining draws mixed reactions: several guests enjoyed breakfast and bar service, while others found it overpriced or encountered closures during renovations or early closing times. Nearby options are plentiful and often recommended.

Related guest reviews

10

Kirk

Jul 14, 2024

·

Stayed 2 nights

I really liked this hotel and its staff. The hotel is within easy walking distance from Times Square and river tour launches yet far enough that it’s relatively quiet during the night. The staff was super friendly and accommodating, encouraging me to walk and explore and providing directions when needed. The Hudsons Bar Room was also a great addition, providing tasty food and drinks.

8

Amy

Jul 3, 2025

·

Stayed 3 nights

Staff were amazing. Great location! Must request refrigerator prior to stay. Only complaint DO NOT eat at the restaurant in the hotel. Over priced $10 for small can soda, and food was not edible !!!

10

Nancy

Jul 12, 2025

·

Stayed 1 night

The restaurant has great hours, breakfast, lunch and dinner. Hotel staff was friendly and professional.

10

Henrik

Feb 20, 2025

·

Stayed 2 nights

Great location, just a few minutes walk from Penn Station. Happy staff, very service minded. Restaurant and bar was renovated during out stay, so was closed. Otherwise looked very good. Big room, nice beds, great feeling overall.

8

Laura

Nov 10, 2024

·

Stayed 2 nights

VERY happy with our stay! The hotel was super clean and the rooms, for NYC, were more spacious than expected. The hotel has a small bar and cafe. The only downside was it closed at 10pm. Great location to walk to Peloton studios and the train station!

10

William

Feb 13, 2024

·

Stayed 2 nights

The hotel was very nice. Bed not so comfortable, shower needs handheld shower head. Restaurant was good. We ate there twice for dinner. The first night the music was so loud we couldnt have a conversation without talking loud and the bartender had friends there and they were a bit rowdy.

8

Allan

Nov 21, 2024

·

Stayed 2 nights

Good at bar is much to be desired.

10

Kelly

Sep 12, 2025

·

Stayed 1 night

Room was nice and clean. The restaurant was great - top notch service at the bar, good food and nicely renovated! Perfect for a business trip.

8

Meera

Feb 10, 2025

·

Stayed 2 nights

The hotel was clean with friendly staff. It was advertised on Expedia as having sound proof rooms… it definitely does not! Close to shopping. The restaurant was closed since under renovation but did not try the take away options that were available at from desk.

10

Ekaterina

Jan 5, 2025

·

Stayed 1 night

Great hotel in the heart of NYC! The check-in was a breeze, the staff was amazing and went above and beyond to make our stay comfortable and enjoyable. The restaurant downstairs serves wonderful simple food. Everything is located within walking distance from the hotel. Beds were comfortable, rooms clean and quiet. It’s a pure gem!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$280
February	$344
March	$363
April	$415
May	$478
June	$480
July	$413
August	$322
September	$492
October	$487
November	$413
December	$528

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $599	15	16 $919	17 $527	18 $386	19 $492
20 $347	21 $1,022	22	23	24 $912	25 $484	26 $480
27 $263	28 $866	29	30 $798

Su	Mo	Tu	We	Th	Fr	Sa
				1 $468	2 $414	3 $435
4 $365	5 $690	6 $723	7 $980	8 $951	9 $951	10 $951
11 $688	12 $518	13 $912	14 $947	15 $684	16 $473	17 $518
18 $278	19 $527	20	21 $1,029	22 $384	23 $442	24 $497
25 $343	26 $518	27 $915	28	29 $793	30 $770	31 $747

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Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds

Deluxe Room, 1 King Bed

Room, 1 Queen Bed, City View (High Floor)

Deluxe Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 King Bed

Room, 1 King Bed, Hearing Accessible

Room, 1 King Bed, Roll-In Shower

Deluxe Room, 2 Double Beds

Room, 1 King Bed

Room, 1 King Bed, Hearing Accessible, City View (High Floor)

Room, 2 Double Beds

Room, 2 Double Beds, City View (High Floor)

Room, 2 Double Beds, Roll-In Shower, City View (High Floor)

Room, 1 King Bed, City View (High Floor)

Room, 1 Queen Bed

Room, 2 Double Beds, Roll-In Shower

Room, 1 Queen Bed, Hearing Accessible, City View (High Floor)

Room, 1 King Bed, Roll-In Shower, City View (High Floor)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Four Points by Sheraton Manhattan Midtown West

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