Name: Fairfield by Marriott Inn & Suites Batavia
Address: 4333 Federal Drive, Batavia, New York, United States of America, Batavia, New York, US
Price range: $162–$320 per night
Rating: 8.6

What guests think

At Fairfield by Marriott Inn & Suites Batavia, travelers consistently highlight friendly, helpful staff, comfortable beds, and a convenient location near I-90 and area venues, with easy parking and straightforward check-in adding to the appeal.

However, pool upkeep draws recurring complaints—cold water, debris, and strong chlorine—with occasional issues in the gym, ice machines, and EV-charger instructions. Cleanliness is praised overall, though several guests reported inconsistent housekeeping and bathroom maintenance, including dirty shower glass, mold, and worn or faulty fixtures. Rooms are generally comfortable and quiet, but some are small, with loud A/C, noise transfer, and missing or broken touches like full-length mirrors, towel bars, or curtain controls. Expect a comfortable, convenient stay, with mixed breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: guests appreciate easy parking, but the pool often disappoints due to cold water, debris, over-chlorination, or a broken heater. Additional issues include pests in the pool/gym areas, out-of-service ice machines on some floors, and unclear EV-charger instructions.

Related guest reviews

10

Lindsey

Sep 16, 2024

·

Stayed 1 night

Very nice, clean, quiet, updated hotel. Staff were very friendly. Breakfast was simple but did the job. Only downfall was the pool heater was broken. Would definitely stay here again and recommend.

6

David

Jul 25, 2025

·

Stayed 2 nights

I did like my room but the pool area had ants all around the pool and a lot of spiders as well ass the gym area

8

Margaret

May 31, 2024

·

Stayed 1 night

On the 2nd & 3rd floors both ice machines out of service…finally found one on the 4th that was working… bathroom did not have any rods to hang bath towels…shower did not have a grab bar on the wall…breakfast was very good…

6

avnvs

Jun 9, 2025

·

Stayed 1 night

•An EV charger is available on the premises, but there is no clear information at the front desk on how to use it. •The swimming pool is available but appears to be poorly maintained. •The room was very clean; however, there was an unpleasant odor, and the bathroom door was not functioning properly.

8

Vagini

Jan 4, 2023

·

Stayed 19,358 nights

They don't clean every day, if we want to clean the room, we have to request it on the previous day, during our 4 days 3 nights stay, they didn't clean even once. Parking car - They hang a notice saying parking is at your own risk. We are little scared to park

10

Michelle

Dec 21, 2024

·

Stayed 1 night

We stayed here one night during a road trip. Easy parking. Easy to find, on and off the highway. Super friendly staff. Solid breakfast and clean room with excellent heater!

8

Brett

Jul 6, 2024

·

Stayed 1 night

Everything was quite wonderful from the friendly front desk fellow to the room and breakfast. The pool was very inviting with no one else to share it with our family of six. BUT... the chlorine content was a bit too strong.

8

Irving

Aug 31, 2024

·

Stayed 3 nights

First day checkin ,My room had your lollipops on the floor, grease fingers on the table and the windows , I had to head back to the main floor to switch out rooms , the other room was fine tho , the pool had floating hairs all over the place, I’m guessing the filter system for the pool wasn’t working ? The Continental breakfast was mediocre . The hotel was set at a great location, near restaurants, gas stations, convenience stores and main highway.

6

Darby

Sep 15, 2024

·

Stayed 1 night

The staff was great and check in was quick and easy. Breakfast was decent. We did have a used washcloth left in our room and our shower door did not stay closed and the staff knew about this problem and gave us the room anyway. The indoor pool was dirty and freezing but the rest of the grounds were clean and well lept.

10

Holly

Nov 14, 2025

·

Stayed 1 night

The roome was clean, plenty of outlets, i thought the beds were comfortable very comfortable. All the workers were very polite. I would definitely stay here again went i pass buy next year. The pool was working but unfortunately we got there to late to enjoy it.

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Cleanliness

Many reviews describe the property and rooms as clean and well maintained. Several others note lapses such as dirty or moldy shower doors, cobwebs, and inconsistent housekeeping during multi-night stays.

Related guest reviews

4

Bindu

Dec 31, 2024

·

Stayed 6 nights

In my 7 night stay the beds were made once and trash taken out twice. The bed linen smelled horrible, comforters were dirty at the edges. Room was not vacuumed, my kid ate peanuts and the shells sat there thru out my stay.

8

John

May 24, 2024

·

Stayed 1 night

Chose hotel for reviews about its cleanliness. Everything clean except shower: very dirty glass door & mold in seams/crevices. Another negative was breakfast: no yogurt - only whole milk or oat milk for cereals: cheerios (oat based), granola (oat based), fruit loops, & hot oatmeal. Spouse can’t eat oats, high fat dairy & sausage, so bagels & eggs, it was. Loved accessibility to I-90 yet no highway noise. Would stay again (but bring own yogurt & low-fat milk.)

6

Marianne

Aug 5, 2025

·

Stayed 2 nights

The Fairfield by Marriott was one of the pricier hotel in the area. For the higher price I expected more. Most disappointing was the lack of cleanliness, in the room and the gym, quality of the breakfast, and the room seemed worn out. The one thing I did like was the carpet in the stairways and the wide berth of the stairs. The staff was okay but maybe fewer front staff and more cleaning people. The ones they did have were not pleasant.

8

Cierra

Jan 17, 2025

·

Stayed 1 night

Overall we had a great stay at the Fairfield Inn & Suites by Marriott Batavia. Very clean staff was very friendly and it was close to Batavia Downs and the casino offered a free shuttle which ran until midnight.

8

Judith

Jun 22, 2025

·

Stayed 1 night

Bedroom could be a little cleaner

10

Laura

Nov 9, 2025

·

Stayed 2 nights

A quiet, comfortable and clean hotel. Good, fresh breakfast, and a beautiful room.

10

Hilary F.

Nov 26, 2025

·

Stayed 1 night

Quiet and clean, friendly staff

10

Quyen

Dec 1, 2025

·

Stayed 1 night

Clean, friendly staffs

6

Daniel

Aug 2, 2024

·

Stayed 4 nights

Stairway full of cob webs needed vacuuming! Breakfast was extremely limited and looked unappetizing. The staff were not helpful nor concerned with the inconveniences caused by poor management of cleaning staff , propriety maintenance and lack of basic supplies ( no waffle mis, no eggs…)

10

Holly

Nov 14, 2025

·

Stayed 1 night

The roome was clean, plenty of outlets, i thought the beds were comfortable very comfortable. All the workers were very polite. I would definitely stay here again went i pass buy next year. The pool was working but unfortunately we got there to late to enjoy it.

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Rooms

Rooms are generally comfortable, with many praising the beds and quiet. Downsides include some small rooms, loud A/C or noise transfer, missing full-length mirrors/towel bars, and occasional maintenance issues (sticking bathroom doors, faulty fixtures, or nonworking curtains).

Related guest reviews

8

Gary

Jun 17, 2024

·

Stayed 1 night

Room was too small for the price.

10

Michael

Jun 28, 2024

·

Stayed 1 night

The beds were very comfortable and the room was very clean. The bathroom was very nice and shower accommodations were great. The only thing we did not like was the pillows. They were very flat

10

Renee

Jul 27, 2025

·

Stayed 1 night

Check-in was quick and easy. Staff were friendly. Room was clean and the bed was so comfortable. Loved the location and the quietness of the hotel. If you have a normal diet (no allergies like me) then this breakfast looked delicious!! All in all would recommend!!

4

Robert

Jun 1, 2024

·

Stayed 1 night

Room is small. No clock. Shower head terrible. Two towels for two people..really...toilet paper is sand paper. Tv channel selection was terrible. Air conditioning noisy...

8

Lora

Sep 3, 2023

·

Stayed 1 night

Everything was good. The only negative feedback would be on the air conditioning. It’s very loud and you can’t easily adjust it.

4

Katherine

Aug 5, 2025

·

Stayed 1 night

The place looks good and staff is friendly but there were many problems and we wont be back. Most concerning was the loud noises above us from 12 am - 1am. Stomping, slamming doors, someone dropping heavy items. I called the front desk and was told she'd take care of it. But she was rude about it. Next, the beds were rock hard and very uncomfortable. Not enought towels or soap for our family. The pool is tiny and cold! Many ripped dangling curtains and old food in the pool area. When we came back from dinner out room cards didnt work and we had to get new ones. The whole stay seemed like the manager is trying to save money in areas but they lost ours now. The breakfast was good in the am and the place is clean and looks nice. But after the craziness above us in the night I was concerned for our safety and actually thought about calling the police. Crazy slamming around and stomping in the night is very strange on a sunday night! Anyway, not a good place.

10

Holly

Nov 14, 2025

·

Stayed 1 night

The roome was clean, plenty of outlets, i thought the beds were comfortable very comfortable. All the workers were very polite. I would definitely stay here again went i pass buy next year. The pool was working but unfortunately we got there to late to enjoy it.

8

Emily

Dec 25, 2024

·

Stayed 1 night

Great-but can hear too much in other rooms

10

Henna

Jan 4, 2025

·

Stayed 1 night

Arthur at the front desk was super helpful, courteous and thoughtful to give us extra towels when we checked in. He explained all amenities and answered any questions we had. Appreciate his warm hospitality and friendly face, gave me the best first impression of the Hotel! The room was large, spacious, and very clean. The small details like the two low pieces of furniture to place your suitcase on. Loved the comfy arm chair and beds with an extra comforter already available in the closet. The bathroom was also large and with nice partition between sink and toilet and a huge bathtub with adequate lighting. Toiletries were wonderful as well, and again, small details like a make up remover towelette were appreciated. The breakfast in morning was simple and wonderful. Has lgreatvoptions and

6

Philip

Nov 13, 2023

·

Stayed 2 nights

It’s the little conveniences that were missing. There was no full length mirror in the room. We were dressing for a wedding so that was a disappointment. There was a card hanging with a request to reuse bath towels, or something like that, but there were no towel bars in the bathroom. No nightlight. The body wash container came off the wall in the shower. The toilet was constantly running and probably had a small leak since the grout on the floor around the toilet was wet. We were not wowed by anything at this facility.

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Service

Service is frequently praised as friendly, helpful, and proactive, with standout front-desk assistance called out by name. A minority reported problems such as delayed room readiness, rude interactions, limited breakfast staffing, or billing disputes.

Related guest reviews

10

Tonya

Feb 21, 2025

·

Stayed 2 nights

The front desk person Arthur, was an absolute gem. We had a room next to someone who was incredibly noisy and he was very professional and efficient and helped us change our room to somewhere quieter. This man deserves a raise for sure.

10

Richard

Dec 18, 2023

·

Stayed 4 nights

Great place to stay. In my 30 years of travel I don't recall ever meeting a hotel GM. Alan was there working with guests on the key change going on and being in involved with the operations. This was obvious because his staff was very involved with the guests too.

2

Zulany

Feb 24, 2025

·

Stayed 1 night

I got charge 100$ “non refundable” bc I decide to make a decoration in the hotel… when I ask and ask why, the only answer I got was “our cleaning department charge you an extra feed for the balloons on the ceiling, because they needed to be scraped out the roof” I’m upset bc the charge me 3 times different amounts each times and 2 of them supposedly being refunded if not used I called to be notified there are not going to be refunded … I don’t think i will never comeback!

4

Kathie

Aug 10, 2023

·

Stayed 1 night

We arrived a bit after 4 p.m. check in was supposed to be at 3 p.m.. we were told they had a problem with cleaners calling out. They asked us to give them 20 minutes or so. We decided to go eat somewhere and were told they would call us when it was ready. 2 hrs later i called them to see if our room was ready to check in and i was told there was no room available. I informed them I was on my way back to hotel and someone was getting an ear full because I booked on hotels. Com and i was getting a room. When i arrived back at hotel at 7:30 pm the manager was there and said he needed to check a room ,cleaner was new . We were allowed in our room around 8pm.

4

Timshi

Jul 29, 2023

·

Stayed 1 night

It was advertised as standing shower and gave us tub shower. We requested and they never changed to what we have initially booked. The manager was very rude.

10

Holly

Dec 7, 2023

·

Stayed 4 nights

Friendliest hotel staff I’ve ever had

6

Daniel

Aug 2, 2024

·

Stayed 4 nights

Stairway full of cob webs needed vacuuming! Breakfast was extremely limited and looked unappetizing. The staff were not helpful nor concerned with the inconveniences caused by poor management of cleaning staff , propriety maintenance and lack of basic supplies ( no waffle mis, no eggs…)

10

Robert

Dec 9, 2023

·

Stayed 2 nights

I travel 125 nights a year. This is one of the cleanest and friendliest hotels I have stayed in a long time. Great people make the stay very enjoyable. Highly recommended.

10

Kristie

May 16, 2025

·

Stayed 1 night

Greeting at check in was great, attentive to us and with dining recommendations.

10

Henna

Jan 4, 2025

·

Stayed 1 night

Arthur at the front desk was super helpful, courteous and thoughtful to give us extra towels when we checked in. He explained all amenities and answered any questions we had. Appreciate his warm hospitality and friendly face, gave me the best first impression of the Hotel! The room was large, spacious, and very clean. The small details like the two low pieces of furniture to place your suitcase on. Loved the comfy arm chair and beds with an extra comforter already available in the closet. The bathroom was also large and with nice partition between sink and toilet and a huge bathtub with adequate lighting. Toiletries were wonderful as well, and again, small details like a make up remover towelette were appreciated. The breakfast in morning was simple and wonderful. Has lgreatvoptions and

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Location

Convenient location just off the interstate and close to Darien Lake, Batavia Downs, and shopping/dining made travel easy. One guest noted limited food options nearby.

Related guest reviews

10

Richard Shaun

Nov 18, 2024

·

Stayed 2 nights

Great property. Not close to any food but, a nice place to stay.

10

Alisa

Jul 22, 2024

·

Stayed 2 nights

Easily accessible from the interstate. Very friendly staff and breakfast was included.

10

Shari

Oct 25, 2024

·

Stayed 1 night

Close to shops and interstate. Clean, friendly staff

8

Cierra

Jan 17, 2025

·

Stayed 1 night

Overall we had a great stay at the Fairfield Inn & Suites by Marriott Batavia. Very clean staff was very friendly and it was close to Batavia Downs and the casino offered a free shuttle which ran until midnight.

8

Duke Vincent

Mar 18, 2024

·

Stayed 1 night

Clean and accessible right off the hwy!

10

Daniel

Aug 1, 2024

·

Stayed 4 nights

I stayed at this property the last 4 nights as I attended the Kingdom Bound festival at Six Flags. I was impressed with the kindness of the staff, the great room and the close proximity to a number of stores and places to eat. It was super close to the highway and a quick drive to Six Flags. I would definitely stay here again

8

Genevieve

Aug 27, 2025

·

Stayed 1 night

Just a few minutes away from everything you need.

10

Michelle

Dec 21, 2024

·

Stayed 1 night

We stayed here one night during a road trip. Easy parking. Easy to find, on and off the highway. Super friendly staff. Solid breakfast and clean room with excellent heater!

10

Jen

Apr 12, 2024

·

Stayed 1 night

Everything was good - room, amenities, breakfast, location between Rochester and Buffalo.

10

Deborah

Jul 22, 2025

·

Stayed 2 nights

Great for a concert and day at Darien lake Park

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Dining

Breakfast sentiment is mixed: many found it good or satisfactory. Others cited poor replenishment and selection, weak or mishandled coffee/tea, and uneven quality of eggs and sausage.

Related guest reviews

10

Lindsey

Sep 16, 2024

·

Stayed 1 night

Very nice, clean, quiet, updated hotel. Staff were very friendly. Breakfast was simple but did the job. Only downfall was the pool heater was broken. Would definitely stay here again and recommend.

10

Roberta

Oct 4, 2025

·

Stayed 1 night

Nice place. Clean friendly good breakfast

8

John

May 24, 2024

·

Stayed 1 night

Chose hotel for reviews about its cleanliness. Everything clean except shower: very dirty glass door & mold in seams/crevices. Another negative was breakfast: no yogurt - only whole milk or oat milk for cereals: cheerios (oat based), granola (oat based), fruit loops, & hot oatmeal. Spouse can’t eat oats, high fat dairy & sausage, so bagels & eggs, it was. Loved accessibility to I-90 yet no highway noise. Would stay again (but bring own yogurt & low-fat milk.)

8

Mary

Jun 1, 2023

·

Stayed 3 nights

I was not happy with the breakfast staff. The person running the room didn't keep items stocked and it was only 8:30 am. The staff member only refilled the coffee when the urn was empty. They didn't keep an eye on things and many who came to have breakfast were disappointed as we were.

10

lori

Feb 5, 2024

·

Stayed 1 night

Staff was friendly and helpful. Place was new and clean. Coffee at breakfast was very weak

10

Laura

Nov 9, 2025

·

Stayed 2 nights

A quiet, comfortable and clean hotel. Good, fresh breakfast, and a beautiful room.

10

Andrew

Aug 29, 2023

·

Stayed 1 night

The breakfast wasn’t very good. Powdered egg and looked like imitation pork sausage patties.

10

Michael

Aug 1, 2025

·

Stayed 1 night

Simple notes: * It was exactly what I needed for a quick turn from a concert at Darien. * I checked in before, it was quick, easy and the right level of interaction - pleasant and helpful with light chatting but not too much * The room was standard which was perfect. Clean, nice layout and as comfy. * Breakfast was good. It had enough options for different moods or preferences. I don't recall seeing a fridge or microwave mentioned on the website but they were in the room which is probably good to know ahead if you want to plan on snacks since that opens up your options. Perfect for what I needed.

6

Darby

Sep 15, 2024

·

Stayed 1 night

The staff was great and check in was quick and easy. Breakfast was decent. We did have a used washcloth left in our room and our shower door did not stay closed and the staff knew about this problem and gave us the room anyway. The indoor pool was dirty and freezing but the rest of the grounds were clean and well lept.

2

Taura

Jul 1, 2023

·

Stayed 1 night

The front desk was good and the lady was lovely. They had no pillows for the pull out beds- told they are on order. Breakfast was a disaster- hardly any food, the guy wouldn’t make any oatmeal because it would take 30 min and breakfast was over in 40. No fruit left, no English muffins left - we were told the order doesn’t come in until later. Very unfortunate. Really no excuse for not getting the basics right.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $203	2	3
4 $202	5 $198	6 $199	7 $248	8 $215	9 $221	10 $221
11 $187	12 $219	13 $218	14 $209	15 $215	16	17
18 $163	19	20 $179	21 $189	22 $168	23 $220	24 $199
25 $162	26 $208	27 $198	28 $238	29 $189	30 $208	31 $228

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $256	19
20	21 $260	22	23 $320	24 $228	25	26
27 $246	28 $286	29	30 $266

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About this property

Location

Room options

Room, 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Suite, Multiple Beds, Accessible Bathtub

Suite, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Accessible Bathtub

Room, 1 King Bed

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed, Accessible Bathtub

Suite, Multiple Beds

Suite, 1 King Bed with Sofa Bed, Hearing Accessible

Suite, 1 King Bed with Sofa Bed, Roll-In Shower (Transfer Shower)

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

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FAQs about Fairfield by Marriott Inn & Suites Batavia

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Prices for upcoming dates