Falls Lodge & Suites

The wall in the washroom was falling apart. The towels were dirty and full of other people's hair. They put a smoking seat right by the entrance, so all I could smell was smoke when we went in or out. They charged us for parking. We paid and went to dinner, and when we came back, the lot was full. They told us we would have to wait and see if something opened up. Let me say that again. We were staying at the hotel. They charged us for parking, we paid and could not find parking.

Parking was an absolute nightmare so many angry guests

They charged $20 for parking which was a very big surprise. The price for parking was nearly 30% of the cost of the room. This was just a money grab, which was not conveyed before you book the room.

Excellent room, clean. Super friendly staff. NO ELEVATOR is my only qualm, as I have limited mobility.

Clean quiet and safe. Breakfast simple. Staff very friendly. Able to walk everywhere around the town and to the falls. $20 a day for parking.

The hotel charges parking fee 20 cad/night

Hotel was clean , onsite parking was additional even though they had a private parking lot. My room over looked a public balcony so I could not keep my curtains open. Was not pleased about that. Entrance doors from the parking lot to the private hallways did not latch well making it unsafe. Several times I found the door to the rooms open and not latched.

Checked in at night on 10/9/25 and was told the place was completely booked. We had a reservation so no problem but also told the elevator did not work. All first floor rooms were taken, so pregnant wife had to go up and down the stairs. No big deal. Room was decent, only one recessed light dangling from the ceiling and no body wash or shampoo. Bed and pillows comfortable but when everyone has to use the stairs, being across the hall from stairs door is not fun when people are loud leaving (or arriving?) anywhere from 4-6am. Doors and walls are thin so I could even hear the traffic going by the road out front even thought it’s not a highway. Shades are decent but still lets the light in which would be fine if the parking lot wasn’t lit up like a Christmas tree at night. Brightest property around. We could also smell weed at night from outside or the hall, somewhere nearby, so not real airtight and we were in the second floor. I was excited for breakfast from the reviews but told it was limited this week. Waffles, bagels, fruit and yogurt was all they offered. The coffee creamer curdled when I put it in my coffee and yes it was the non refrigerated coffee creamer but ick. Price was $73 and we got what we paid for despite good reviews.

parking fee is too high. Expedia should specify this fee of $20.

Smokers outside our door and why have to pay $20 to park when it’s off season.

Very dirty, floors were not mopped or swept, crumbs all throughout the floor and in the bed, hairs found everywhere, bugs flying and crawling around. Very unsanitary stay. Will not stay here or recommend to anyone else.

Room was spotless... beds comfy... staff friendly... price was great value.

Cobwebs noted in corners. Black hairs throughout the room

AVOID THIS PLACE!!! If I was still working in the public health sector, I have this place shut down and make them deep clean every inch of every room. Dead bugs, dirty corners, don’t even get me started on the results of the swabs I took of the TV remote and high touch areas, sheets and pillows. I will be calling Niagara public health to tell them what I found. Least to say I definitely won’t be going back. Photo I attached was the dirt of the floor. If you care for your health and your children’s health, avoid this place like a plague. Stay somewhere else!!!!

Bathroom was dirty, like the walls didnt look clean and there is some pink at the bottom of the shower, and the shower glasses were also dirty, like the bottom of the glasses. there was hair on bath towel, hairs in both beds. But very low price. Would had a good experience if it was cleaner

We only stayed there for one night. The staff was nice but the place is poorly maintained inside ans outside. There was stains on the towels and bed sheets.

The room was very clean and the staff were very nice. We will definately stay they again

Good clean room

Quite good but the baseboard in the bathroom is still dirty!

My room was spotless. No issues

The room that we had was spacious and very clean. The beds were very comfortable. We have several suggestions for a more comfortable stay. 1. Floor mat and boot tray should be provided for each room especially during the winter months to protect the hall floor. 2. Breakfast room needs to be enlarged to accommodate the number of guests. 3. Toilet paper holder needs to be replaced in room 119. The young female receptionist went out of her way to address any concerns that we brought to her attention. Thank you so much for an enjoyable stay. We do not hesitate to recommend this hotel when visiting Niagara Falls.

Corner room was very small. No front window and wifi did not work. Shower wasnt totally clean.

Dated rooms

Air conditioning needs an upgrade. Not ventilated. Otherwise ok.

Clean room , looks like recently renovated New furniture and floors Will definitely stay again

The room was clean, bathroom a little dated. Lots of water pressure and hot. Could have used more outlets. Coffee in the room would be nice. For the price I would go to this hotel again

To be very honest the internet was terrible my entire stay.. that is my only complain. Every other thing was fine

tv didn’t work, needs some addition furniture pieces, beds were fine, but overall it was a good place to stay and the price was good. But $20 to park? come on

Checked in at night on 10/9/25 and was told the place was completely booked. We had a reservation so no problem but also told the elevator did not work. All first floor rooms were taken, so pregnant wife had to go up and down the stairs. No big deal. Room was decent, only one recessed light dangling from the ceiling and no body wash or shampoo. Bed and pillows comfortable but when everyone has to use the stairs, being across the hall from stairs door is not fun when people are loud leaving (or arriving?) anywhere from 4-6am. Doors and walls are thin so I could even hear the traffic going by the road out front even thought it’s not a highway. Shades are decent but still lets the light in which would be fine if the parking lot wasn’t lit up like a Christmas tree at night. Brightest property around. We could also smell weed at night from outside or the hall, somewhere nearby, so not real airtight and we were in the second floor. I was excited for breakfast from the reviews but told it was limited this week. Waffles, bagels, fruit and yogurt was all they offered. The coffee creamer curdled when I put it in my coffee and yes it was the non refrigerated coffee creamer but ick. Price was $73 and we got what we paid for despite good reviews.

Great place to stay and enjoy your time with you loved ones and family and rooms are very spacious

Nice staff, clean room, accessible to everything

Site staff entered my room at 1am in the morning because the girl at front desk never checked me in my room. Then did absolutely nothing to accommodate me. Ruined my sleep and messed up my whole day. Rooms are noisy and they do not restock shampoo ,toilet paper or towels. I wouldnt recommend staying. Free breakfast very limited and sparce. This is a poor excuse for a motel and the staff are completely clueless.

Great location, nice room, comfortable bed, friendly staff

Very friendly staff and clean rooms

Horrible experience, reserved room for my worker and email property with his first and last name,they don't allow him in the room till i come, then they they charge me 400 deposit for the room, when I explain to them that was outrageous charge, they refused to rent the room. Still today's Im not refunded for room or deposit. Not recommend it to NOBODY, I'm 62 years old and never ever happened something like that in motels or hotels I rent.

Staff was not helpful at all. Never again

During checkout front desk . The skinny Indian girl told me I had moved a desk chair to the corner and shifted the bed a little bit so they keeping my deposit. Made me go rearrange them ( which is the cleaners job) before getting my money. Last time staying here. They are racist to black people. Don’t go here

Room was very clean. Front desk was excellent. Breakfast was reasonably good.cost of stay was excellent. Very positive outlook. Will stay again.

Excellent attention to details very helpful

Staff was super helpful and knowledgeable. Checking in and out was quick and easy. Rooms were very clean and beds and pillows very comfy. Would highly recommend!!! Thank you!!!

Clean big rooms, 15 minutes walking distance to clifton hill or the Falls.

Location is perfect

good location

Rooms where clean, they were a good size. Location was great for the restaurant and casino

Average overnight lodge. Clean room. Good location. 20 min walk to falls.

Enjoyed the stay. Very convenient, close to the Falls.

Clean and quiet place. Quick 10-15 minute walk to everything and right across from a WEGO bus stop.

Spotless room! Comfy bed and good breakfast. It was crowded at breakfast and lacked seating space (and they were running very low on food but we also came right before breakfast ended)....but there was outdoor seating or you could just take it back to your room to eat. It was in a great location, in walking distance to many attractions and a shuttle stop near by.

Excellent location!

I spent the night at Falls Lodge and Suites because i was going to a show at OLG Stage. The property is walking distance to the venue and all of the typical tourist spots in Niagara. Forgive me if i spell it incorrectly but Kartik who checked us in was very kind and courteous and was able to honour my request for a ground floor room. The room was your standard 2 queen sized beds, fridge, microwave room and the AC worked great . I would stay there again as it pretty much is just a place to shower and sleep-no frills necessary. The only downfall was you could see that the bathtub has not had a proper clean in awhile. There was quite a distinct ring around the tub. We only saw it when getting dressed to go out so we didn't have time to bring it to housekeepings attention. The bathroom needs updating but was clean overall aside from the dirty bathtub. The continental breakfast was your standard mini muffins, waffles, toast, cereal, tea, coffee, juice and fruit. You won't go hungry until you get a proper meal later throughout the day. Again, you get what you pay for but i would stay at this property again.

Room looks old, amenities little and not of quality, breakfast was very minimal and the breakfast area very small for the quantity of rooms and guests

Excellent service Pleasant staff Breakfast are was a bit crowded with limited seating

Continental Breakfast was very good and clean.

Room was huge, beds were comfortable. Bathroom was pretty clean, but not totally clean. Towels very thin. Hot water was steady, but water-saving showerhead, so low flow low pressure. Toiletries minimal, barely adequate. Expected more. Breakfast included, but totally high sugar, high carb, low fibre. No whole wheat bread. No eggs. Yogurt the only protein. Couldn't keep up with the demand for waffles, yogurt and fruit, kept running out. No herbal teas. Breakfast room way too tiny for the volume of visitors. Indoor seating for 8 at best, then too crowded to move. There were over 20 people trying to find seats. All seating is meant to be outdoors, which is only good for about 3 months of the year.

I just needed a safe, clean place to sleep and shower so this checked the box for me. Make sure you get to the Continental breakfast earlier than later, because items didn’t appear to be re-stocked and was pretty wiped out towards the last 30 minutes

Spotless room! Comfy bed and good breakfast. It was crowded at breakfast and lacked seating space (and they were running very low on food but we also came right before breakfast ended)....but there was outdoor seating or you could just take it back to your room to eat. It was in a great location, in walking distance to many attractions and a shuttle stop near by.

Breakfast is ok but very small

They have good breakfast.

The breakfast was minimal but good

The breakfast consisted of frozen waffles toast and cold cereal. There was yogurt and tiny muffins. Coffee was acceptable. Disapointimg overall.