Name: Hotel Arbaso
Address: Hondarribia Kalea 24, San Sebastián, Basque Country, Spain, San Sebastián, Gipuzkoa Province, ES
Price range: $245–$1,509 per night
Rating: 9.47

What guests think

Hotel Arbaso is praised for its central location, stylish modern rooms with thoughtful amenities, and outstanding, friendly service; the onsite restaurant is well regarded, though some guests report adjacent daytime construction noise, occasional windowless rooms, and a small, humid gym.

Many praise the bathrooms and showers, refined decor, and in-room extras like complimentary minibars, bidet toilets, and Dyson hair dryers. Facilities include a well-liked spa and sauna and convenient valet parking. Overall, expect a polished boutique stay with thoughtful details.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the spa and sauna and find valet parking convenient. The gym is small and can feel humid, while the bar/restaurant is popular.

Related guest reviews

10

Henry

Jul 6, 2023

·

Stayed 3 nights

Sauna and steam room available for guests

10

Cynthia

Apr 30, 2023

·

Stayed 3 nights

Fantastic location, great design hotel, delicious croissants/ coffee, nice bar. Sauna/Steam room ( reserve as only one guest can go at a time… nice/ privacy )

10

Henrik Hugo

Aug 29, 2023

·

Stayed 6 nights

Vi kan varmt anbefale Hotel Arbaso. Fantastiske værelser, god service, central, men rolig beliggenhed - kun 300 meter fra stranden. Hotellets restaurant er Michelin anbefalet og derfor travl, så reservation kan anbefales. Lækkert mad til fornuftige priser. Vi købte en opgradering de sidste 2 dage til et Premium værelse. Kan varmt anbefales. Det bedste hotelværelse vi har haft. Parkeringsservice funkerede perfekt og kostede 30 Euro pr. døgn, som er fair sammenlignet med andre hoteller i området.

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10

Michelle

May 19, 2025

·

Stayed 2 nights

LOVED the design and attention to design of this hotel! The high ceilings, the light fixtures, the tiles in the bathroom... I could go on. Minimal sleek and very evidently high quality! Also lived that there was a pintxos restaurant + a more sophisticated restaurant (Narru) as part of the hotel. I also live the gym. And sauna. Some critiques are that the showers need some bleach attention, and gym equipment needs more frequent cleaning. But I'm being quite picky! Please keep up with the good work!

10

Jean

Feb 25, 2023

·

Stayed 2 nights

Great hotel, easy walk to shops and the old part. Love that they have valet parking and a restaurant /bar onsite!

10

Thomas

Jun 25, 2024

·

Stayed 2 nights

Very nice rooms, great staff, Michelin Star restaurant- so of course a great breakfast! Very convenient to all of the activities in San Sebastián which is a wonderful walkable town with a spectacular natural bay.

8

Gregory

Mar 9, 2026

·

Stayed 3 nights

I LOVE San Sebastián. The hotel's restaraurant and the staff, from the front desk, to the bellmen, to the restaurant were OUTSTANDING! Helpful, kind, and proud of their city. Two shortcomings, the Hotel's "gym" was below ground, and smelled it. It was small, and very humid and warm. My loft room had a greatv view of the cathedral, but the window was tiny, and no balcony, which I had requested.

10

CHRISTOPHER

Jan 5, 2026

·

Stayed 2 nights

nya och bra rum, Väldigt bra service, Bra BAR.

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10

Mario

Feb 21, 2022

·

Stayed 3 nights

Très bien situé, service de voiturier et stationnement inclus. Chambre propre et bonne literie. Rien de négatif à signaler.

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10

Gen

Feb 23, 2025

·

Stayed 2 nights

Became an excellent stay by the superb facility. Particularly good to have spa in the property.

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Cleanliness

Reviews consistently describe the hotel and rooms as very clean and well maintained. A few noted issues such as a sewage smell, dust, or shower grout/drainage needing attention.

Related guest reviews

10

Michelle

May 19, 2025

·

Stayed 2 nights

LOVED the design and attention to design of this hotel! The high ceilings, the light fixtures, the tiles in the bathroom... I could go on. Minimal sleek and very evidently high quality! Also lived that there was a pintxos restaurant + a more sophisticated restaurant (Narru) as part of the hotel. I also live the gym. And sauna. Some critiques are that the showers need some bleach attention, and gym equipment needs more frequent cleaning. But I'm being quite picky! Please keep up with the good work!

6

LINDSEY

Mar 2, 2024

·

Stayed 4 nights

Excellent location to cathedral and old town Donostia. Unfortunately the area was noisy throughout the night which I think was due to rubbish removal vans. Room was ok although a bit dusty with chipped crockery. The shower had poor drainage. Ate in the bar area of the restaurant and found the waiter most unwelcoming and unfriendly like everything was an effort. He was very friendly and provided good service to local clientele around us.

10

Adam

Oct 28, 2025

·

Stayed 2 nights

We had a great 2 night stay. The hotel is centrally located and you can walk to all of the neighborhoods and sights of San Sebastián. It’s a 5 minute walk from the bus station. The staff were really nice and helpful. It’s a newly built hotel and the rooms are state of the art. The toilet includes a remote controlled bidet which I’ve never seen before. It also has a light that illuminates in the dark that allows you to find the toilet in the middle of the night - the first time I’ve ever seen that! The mini-fridge is stocked with free drinks which is a great perk. The rooms are clean and modern and the bed was very comfortable.

10

Anna

May 10, 2025

·

Stayed 3 nights

Enjoyed our stay at this centrally located hotel. Helpful and friendly staff. The room was modern, clean and quiet. Great shower and linens. Breakfast was good at the hotel restaurant. Great hotel overall

10

Helen

Aug 5, 2023

·

Stayed 4 nights

Room was lovely although a little small and did not have an outside window. However all amenities were good, room was clean and had lovely linen. Would stay here again.

10

Allison Genesis

Aug 26, 2025

·

Stayed 3 nights

I really enjoyed my stay here. The staff were warm, welcoming, and very accommodating, and the hotel itself was clean, comfortable, and well-maintained. I also appreciated the excellent room service from the fantastic hotel restaurant. The location was perfect — close to many shops and restaurants, yet still quiet and peaceful inside the room despite nearby street traffic. I’d be happy to stay here again if I return to San Sebastián.

10

Irene

Aug 22, 2024

·

Stayed 3 nights

Very good location, quiet, modern, clean

4

Kaylie

Aug 27, 2025

·

Stayed 2 nights

For the price, there were unfortunately minimal amenities, lots of noise and dust due to nearby construction, and a weird sewage smell.

10

Sacha

Aug 8, 2025

·

Stayed 2 nights

Clean and luxurious boutique hotel.

10

Nimesh

Sep 24, 2025

·

Stayed 3 nights

Excellent property! Clean rooms & friendly staff

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Rooms

Rooms are modern, comfortable, and often spacious, with excellent showers and well-designed bathrooms; premium and duplex units get special praise and some offer cathedral views. Some guests received rooms with limited natural light or street noise, and a few noted drafts or poorly sealing windows.

Related guest reviews

10

Kelly

Apr 4, 2023

·

Stayed 1 night

Beautiful property, with friendly staff, close to shopping, Concha beach and old town. We loved our corner room, with 3 large sets of patio doors and small patio to enjoy. The walk-in shower was fantastic, the large double sink was beautiful, the toilet was a techies dream and there was even a Dyson hair dryer! Would love the opportunity to stay there again.

10

Mao-Chang

Feb 20, 2026

·

Stayed 3 nights

Great location. Nice staff. Spacious room with new interior and furniture with good taste. 10/10

10

Connie

Feb 5, 2026

·

Stayed 2 nights

We stayed in the duplex, and it is literally a dream of a room. I could not love this room more and the skylights make it so unique. The wood-burning fireplace was perfect on a rainy day. The hotel is perfectly located and the staff is so lovely. I will never stay anywhere else in San Sebastian.

8

Dean

Dec 26, 2024

·

Stayed 4 nights

The hotel is in an ideal location and the room was very spacious. The ceilings are very high and there was a large desktop for working. The shower was amazing. One of the best I have seen. Only tiny complaint is the room was a bit drafty, but it was unusually cold the week we were there. Overall and wonderful stay and great value.

10

Adam

Oct 28, 2025

·

Stayed 2 nights

We had a great 2 night stay. The hotel is centrally located and you can walk to all of the neighborhoods and sights of San Sebastián. It’s a 5 minute walk from the bus station. The staff were really nice and helpful. It’s a newly built hotel and the rooms are state of the art. The toilet includes a remote controlled bidet which I’ve never seen before. It also has a light that illuminates in the dark that allows you to find the toilet in the middle of the night - the first time I’ve ever seen that! The mini-fridge is stocked with free drinks which is a great perk. The rooms are clean and modern and the bed was very comfortable.

10

Leslie

Jun 7, 2025

·

Stayed 2 nights

Incredible staff, perfect bathrooms. Wonderful location.

8

Michael

Dec 3, 2023

·

Stayed 2 nights

First off, this is a very nice hotel. Very nice decor and incredible shower. Bed is comfortable. That being said, this hotel is the epitome of Spanish culture: try to be something, but always forget the little details that derail an experience. The windows look fancy, but they do not shut properly allowing for sound and cold air to seep in. I could hear people in the street area and the morning was freezing cold in the bathroom.

8

KOICHI

Jul 26, 2025

·

Stayed 2 nights

低層階でかつアーケードに面していて、夜間騒がしかった。スタッフはホスピタリティがあった。少しお高い料金設定は否定できない。

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10

Stephen

Nov 10, 2025

·

Stayed 3 nights

Beautiful boutique hotel with amazing staff that were extremely friendly and attentive. Hotel Arbaso is conveniently situated 10 minutes (walk) from Old Towne. The cathedral views from the Premium Room in particular were amazing. The decor and amenities in the room (bidet, his and hers sink, Marshall bluetooth speaker) were very well thought out. I especially loved the shower. 10/10 will stay again next time I'm in San Sebastian.

6

Joseph

Sep 25, 2023

·

Stayed 3 nights

The property was nice and the service was very good. The room was dark and the only window faced a shaft that didn't let much natural light in. It was very dark and claustrophobic room. The room description did not state that it didn't have outside light, so the expedia listing was a bit misleading.

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Service

Service is widely praised as exceptionally friendly, attentive, and helpful, with staff offering thoughtful recommendations and quick problem resolution. Isolated comments mention an unfriendly waiter or less warm service.

Related guest reviews

10

Reinaldo

Jun 6, 2025

·

Stayed 2 nights

Staff was amazing! Professional and welcoming. Hotel is centrally located. Couldn’t have asked for a better location. Rooms are spacious, modern and comfortable. Restaurant is a nice touch. The hotel provides beach towel, umbrella and beach bag, which was unexpected and very much appreciated!

10

Snehal

Sep 20, 2025

·

Stayed 3 nights

Great stay! Staff very friendly and helpful.

6

LINDSEY

Mar 2, 2024

·

Stayed 4 nights

Excellent location to cathedral and old town Donostia. Unfortunately the area was noisy throughout the night which I think was due to rubbish removal vans. Room was ok although a bit dusty with chipped crockery. The shower had poor drainage. Ate in the bar area of the restaurant and found the waiter most unwelcoming and unfriendly like everything was an effort. He was very friendly and provided good service to local clientele around us.

10

Zeqiao

Nov 8, 2025

·

Stayed 1 night

The front office staff provided a relaxed and friendly atmosphere at check-in. Provided helpful information for dining options - and helps me

10

Dean

Feb 2, 2026

·

Stayed 1 night

Staff were fantastic, Alicia and the gentleman on the front desk have been so helpful, good with my son (2yo), very knowledgeable!

10

FEDERICO

Jul 23, 2024

·

Stayed 1 night

Propiedad es muy buena, la ubicacion tambien, esta limpio,bien mantenido, lo unico que no esta a la par es el servicio, los atendientes son poco amables y serviciales, fuera de eso es un 9

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10

Allison Genesis

Aug 26, 2025

·

Stayed 3 nights

I really enjoyed my stay here. The staff were warm, welcoming, and very accommodating, and the hotel itself was clean, comfortable, and well-maintained. I also appreciated the excellent room service from the fantastic hotel restaurant. The location was perfect — close to many shops and restaurants, yet still quiet and peaceful inside the room despite nearby street traffic. I’d be happy to stay here again if I return to San Sebastián.

10

Barbara

Oct 20, 2023

·

Stayed 3 nights

Everything about this hotel is excellent, but I want to focus on the exceptionally great service—the best I have ever experienced. They arranged transportation from the train station, booked a tour for us, helped us with directions, etc. I really have never experienced such top-notch hospitality. It was true pampering and luxury. Great rooms, restaurant, decor, location. Perfection!

10

James

Sep 20, 2023

·

Stayed 4 nights

Begonia at reception was excellent made our stay special with her friendly approach and knowledge of where to dine 5 star service 😎

10

Philip

Dec 3, 2024

·

Stayed 4 nights

I can't say enough good things about this hotel! Clean, contemporary atmosphere without feeling sterile. Master suite had a very comfortable king bed/pillows, spacious bathroom w/2 sinks, automatic bidet toilet, roomy shower with multiple shower options. Excellent bar/restaurant in the lobby with great bartenders. Amazing staff, from the doormen to the concierge. Whatever we asked for, they made it happen - quickly and with a smile. Private tour of Rioja wine country? They had it booked in an hour with a guide who is an expert on Basque history and culture. Daytrip to the Guggenheim in Bilbao? Here's the best way to do it. Not an inexpensive hotel, but far less expensive than some of the marquis hotels in the city and worth every penny. Truly, this is what every upscale hotel experience should be like.

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Location

Consistently central and walkable to the Old Town, beach, shops, and transport, with some rooms remaining quiet inside. A few guests reported street or refuse-truck noise, and several noted daytime noise from adjacent construction.

Related guest reviews

10

Mao-Chang

Feb 20, 2026

·

Stayed 3 nights

Great location. Nice staff. Spacious room with new interior and furniture with good taste. 10/10

10

Adam

Oct 28, 2025

·

Stayed 2 nights

We had a great 2 night stay. The hotel is centrally located and you can walk to all of the neighborhoods and sights of San Sebastián. It’s a 5 minute walk from the bus station. The staff were really nice and helpful. It’s a newly built hotel and the rooms are state of the art. The toilet includes a remote controlled bidet which I’ve never seen before. It also has a light that illuminates in the dark that allows you to find the toilet in the middle of the night - the first time I’ve ever seen that! The mini-fridge is stocked with free drinks which is a great perk. The rooms are clean and modern and the bed was very comfortable.

8

Roberto

May 4, 2024

·

Stayed 3 nights

small room but clean and efficient-good location-staff as perfect and the food at the hotel. The adjacent building is undergoing major construction so I am glad I was there for the weekend.

8

Prashant

Jan 24, 2025

·

Stayed 3 nights

Great location

10

Sindy

Jun 25, 2025

·

Stayed 5 nights

What a wonderful hotel. Exceptional staff. A beautiful location. Central for shops/station & only a short walk to Old Town

10

Irene

Aug 22, 2024

·

Stayed 3 nights

Very good location, quiet, modern, clean

10

Johannes

Mar 23, 2025

·

Stayed 2 nights

Hotel was great, but there was a construction site next to it, that was noisy during the day.

10

Aida

Sep 4, 2025

·

Stayed 4 nights

Excellent location, walking distance to all attractions, beach, old city and Pincho bars. The staff were amazing, and helped us figure out what tours to take and they even made all the reservations for us on line. The restaurant at the hotel Narru was also excellent and so convenient. Great menu and wonderful food. I highly recommend this hotel, will definitely rebook Arbaso if I revisit San Sebastián again.

6

Jonathan

Sep 22, 2025

·

Stayed 3 nights

The hotel is beautiful and the staff amazing but read the small print. There are building works in the adjoining building and the hammering starts at 8_30. We were given a partial refund but it still didn’t compensate.

10

Matthew

May 25, 2024

·

Stayed 5 nights

Fantastic new hotel in great location. Quiet area although some construction under way (May-24) so make sure your get room in the other side

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Dining

Narru and the lobby bar earn strong reviews for quality food, coffee, and breakfasts, and room service is appreciated. A few guests found breakfast options limited or pricey, and noted there is no buffet.

Related guest reviews

10

Suzette

May 7, 2024

·

Stayed 2 nights

What a lovely, classy hotel staffed with such a friendly and professional team. Then it's topped with an awesome restaurant below. Then if you think that was enough, you discover that it's in the center of everything. I will surely be back.

10

Michelle

May 19, 2025

·

Stayed 2 nights

LOVED the design and attention to design of this hotel! The high ceilings, the light fixtures, the tiles in the bathroom... I could go on. Minimal sleek and very evidently high quality! Also lived that there was a pintxos restaurant + a more sophisticated restaurant (Narru) as part of the hotel. I also live the gym. And sauna. Some critiques are that the showers need some bleach attention, and gym equipment needs more frequent cleaning. But I'm being quite picky! Please keep up with the good work!

6

FREDERIC

Mar 20, 2023

·

Stayed 1 night

Chambre trés propre , trés bien équipée. Hotel trés bien placé. Petit déjeuner trés décevant. Doute sur le fait que les francais soient beaucoup apprécié.

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10

Allison Genesis

Aug 26, 2025

·

Stayed 3 nights

I really enjoyed my stay here. The staff were warm, welcoming, and very accommodating, and the hotel itself was clean, comfortable, and well-maintained. I also appreciated the excellent room service from the fantastic hotel restaurant. The location was perfect — close to many shops and restaurants, yet still quiet and peaceful inside the room despite nearby street traffic. I’d be happy to stay here again if I return to San Sebastián.

8

Steven

Sep 20, 2023

·

Stayed 2 nights

The hotel was very good. The room was clean and the staff were friendly. The hotel is nicely located near restaurants and shopping and is a 5-10 min walk to old town and the beach. The available breakfast is either a tasting menu or a la carte. There is no breakfast buffet available. The restaurant in the hotel is very good but more expensive relative to comparable restaurants in the area. We enjoyed our stay at this hotel. Thank you!

10

Rezeda

Dec 9, 2023

·

Stayed 3 nights

Great attention to the details. Just perfect. The breakfasts were amazing too

10

Thomas

Jun 25, 2024

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Stayed 2 nights

Very nice rooms, great staff, Michelin Star restaurant- so of course a great breakfast! Very convenient to all of the activities in San Sebastián which is a wonderful walkable town with a spectacular natural bay.

10

David

Oct 15, 2025

·

Stayed 4 nights

The staff was absolutely and the food was terrific. I just loved the way they made the cafe con leche!

10

Aida

Sep 4, 2025

·

Stayed 4 nights

Excellent location, walking distance to all attractions, beach, old city and Pincho bars. The staff were amazing, and helped us figure out what tours to take and they even made all the reservations for us on line. The restaurant at the hotel Narru was also excellent and so convenient. Great menu and wonderful food. I highly recommend this hotel, will definitely rebook Arbaso if I revisit San Sebastián again.

10

Mariana

Mar 21, 2025

·

Stayed 2 nights

Excelente ubicación, deliciosa la comida

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Month	Average price
January	$130
February	$154
March	$202
April	$321
May	$504
June	$531
July	$643
August	$491
September	$598
October	$408
November	$200
December	$178

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $1,509	22	23 $1,439	24 $561	25 $643	26 $544
27 $435	28 $644	29 $528	30 $620

Su	Mo	Tu	We	Th	Fr	Sa
				1 $604	2 $1,035	3 $989
4 $503	5 $765	6 $855	7 $1,037	8 $385	9 $528	10 $551
11 $341	12 $362	13 $476	14 $398	15 $426	16 $689	17 $469
18 $300	19 $294	20 $278	21 $295	22 $367	23 $351	24 $399
25 $266	26 $245	27 $286	28 $269	29 $283	30 $290	31 $314

Hotel Arbaso

Prices for Hotel Arbaso

Monthly average prices

About this property

Location

Room options

Premium Suite (Mirador)

Premium Room

Deluxe Duplex

Junior Suite

Comfort Room

Basic Suite

Premium Penthouse

Deluxe Suite, 2 Bedrooms (Catedral)

Deluxe Room

Basic Double Room

Guest reviews of Hotel Arbaso

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Arbaso

Prices for upcoming dates