TENNEN-ONSEN HOTEL LiVEMAX PREMIUM Nagano-ekimae

Natural hot spring baths with a small sauna are a highlight, but several guests found the area small, very hot, or crowded, with occasional maintenance lapses. No on-site parking; guests use nearby coin lots, and laundry machines are few.

Rooms and public areas are often described as clean, but recurring reports mention dirty bathrooms or fixtures, dust on air-conditioners, hair in the bath area, and occasional lapses or missed housekeeping.

Rooms are compact and can feel cramped for two, with small beds and limited luggage space, though some larger or twin rooms feel more comfortable. In-room microwaves and fridges add convenience for simple meals.

Service is mixed: many mention friendly, polite staff and smooth check-in/out, while others report slow or confusing kiosk check-in, limited explanations, difficulty reaching staff (no room phones), and occasional refusals or delays for housekeeping requests.

Excellent location a short walk from Nagano Station, in a quieter east-side area with convenience stores nearby; a good base for day trips. Some note more dining across the station and that area parking can be difficult.

On-site dining is limited: the café/restaurant is frequently closed and no breakfast is offered, so guests rely on nearby eateries or convenience stores and in-room microwaves. Some found fewer restaurants immediately nearby, with more choices across the station.