Name: Tru By Hilton Goodyear Phoenix West, AZ
Address: 1430 N BULLARD AVE, Goodyear, Arizona, United States of America, Goodyear, Arizona, US
Price range: US$149–US$368 per night
Rating: 8.5

What guests think

Across many recent reviews, Tru By Hilton Goodyear Phoenix West, AZ is praised for friendly staff, a clean, modern feel, and a lively lobby, while feedback often notes compact, minimalist rooms, mixed breakfast quality, and added parking fees.

Drivers like the easy access to I-10, ballfields, and shopping, though walking is less appealing due to busy multi-lane roads. Rooms skew simple, with limited in-room amenities such as no microwave or coffee maker. Overall, it's a practical choice if you value price and social common spaces over extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the lively lobby with games and a pool table. Parking is on-site but sometimes shared with nearby businesses and several reviews report a $10 nightly charge.

Related guest reviews

10

Janessa

14 Apr 2025

·

Stayed 1 night

Nice update & lobby activity

10

Michelle

27 Dec 2022

·

Stayed 19,352 nights

Super family friendly, pool table, hang out areas, tons of games to use and play. Also close to movie theater, shopping and great restaurants

6

Laura

28 Jan 2024

·

Stayed 1 night

For a new property, the HVAC units in the rooms was so loud!! Reminded me of a room from the 70's with an old wall unit AC unit. If you have a family, they do have a cool area with games and an outdoor firepit, which seemed fun. Room was really small, bed was ok, TV was big.

4

Misty

5 Feb 2023

·

Stayed 1 night

Super disappointed they charge 10$ for parking now. Stayed here before and never charged for parking. Remote location, nothing special surrounding the area except freeway and open fields and they charge parking like you’re in downtown or Vegas. What a joke

4

Denise

26 Mar 2023

·

Stayed 2 nights

This is a relatively new property. The electricity in the bathroom worked sporadically & the drain in the sink was extremely slow. There was no bottled water available in the hotel for purchase. $10 a night to park in a near-empty lot.

10

mary anne

20 Oct 2023

·

Stayed 2 nights

Great hotel, clean very livable space in the lobby aswell

8

kevin

13 Feb 2025

·

Stayed 2 nights

Overall property is nice. Standard room we had was pretty small. You had to share parking with nearby restaurants so kind of a hassle.

10

Shelley

9 Jul 2024

·

Stayed 2 nights

We loved the pool table and lounge area and the staff was very nice

2

Erika

23 Jan 2023

·

Stayed 1 night

Tru considers itself an eco-friendly brand - but nothing in our room was reusable - all paper and plastic. The sheets were HORRIBLE - bottom sheet had no elastic and did not stay on the mattress. The sheets felt like plastic and prevented my husband and I from sleeping at all. The room stated there was underbed storage but there was none. They also charged $10 for parking - in the suburbs of Phoenix with nothing but space all around them! A dirt lot in front of the hotel added to the charm. This hotel was not inexpensive - we paid over $200 + tax and parking for one night.

10

Toni

28 Aug 2023

·

Stayed 1 night

Tru by Hilton was a very nice place to stay at. It was very clean, friendly, and lots to do in the lobby. We enjoyed getting together and playing pool and the pool table. We will definitely be staying there again.

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AI-generated summary based on recent guest reviews

Cleanliness

Many describe the property as clean, but there are recurring lapses such as hair or debris in rooms and mold buildup around wall soap dispensers. A few also mentioned trash lingering near elevators.

Related guest reviews

10

Jose

29 Sept 2024

·

Stayed 2 nights

Room was nice but hadn’t been swept and trash from last visitor hadn’t been removed.

10

Fabiola G

26 Dec 2025

·

Stayed 2 nights

Clean room, great service

8

Bee

7 Sept 2025

·

Stayed 1 night

Only stayed here for a pit stop. Nice hotel but wished the room was cleaned more thoroughly since its pet friendly. There were dog hair all over the floor. Got all over my socks. So gross. I couldnt let my baby on the floor without her shoes due to that. Other than that, it wasnt too bad of a place.

10

Julie

28 Nov 2025

·

Stayed 3 nights

Clean room good breakfast

4

Peter

19 Feb 2025

·

Stayed 5 nights

Lots of trash was present in common areas outside elevators on multiple floors and never picked up for days. I had to complain to front desk on 2 days. Breakfast was mediocre at best - rubbed scrambled eggs, tasteless sausage patties, poor bagels and English muffins, weak juice and weak coffee - for a new hotel = lousy (STAY ELSEWHERE). Also, no coffee in rooms.

10

Lisa

7 Nov 2024

·

Stayed 1 night

I stay at Tru once a month for business. My only complaint is there is mold/ gross buildup under all of the wall soaps and shampoos! I have been staying there for 6 mos and it is consistent in all rooms. Otherwisw the staff is always great, kind, helpful and the rest of the rooms are clean and comfortable.

2

Ryan

23 Oct 2024

·

Stayed 1 night

Terrible stay. They don't have blackout blinds like EVERY OTHER HOTEL IVE EVER STAYED AT so I had 4 street lights shining in my face and lighting up my entire room all night. Also the shower was grungy with hair on the wall.

10

Lisa

30 Dec 2024

·

Stayed 1 night

I stay at this property once a month. I keep coming back because I feel safe and the staff is great. However, my only complaint is the soap and shampoo dispensers are always dirty with some mold. Nobody is lifting them up to clean them. This has been the same in every room. Please notify your cleaning staff!

8

Carol

17 Dec 2025

·

Stayed 1 night

Clean room although a bit stark. Pleasant and helpful staff. Nice breakfast

10

Shauna

19 Nov 2025

·

Stayed 1 night

My family and I have stayed here many times. Every time has been a great experience. It’s always clean and the breakfast is very good! The hotel is in a nice area with many shopping and restaurant options.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern but minimalist and often small, with limited in-room amenities like no microwave or coffee maker. Comfort varies, and some guests noted thin walls and loud HVAC.

Related guest reviews

2

Thomas

2 May 2025

·

Stayed 4 nights

Bad service, inoperable toilet, noisy neighbors. AC as loud as a freight train. This is supposed to be a new hotel?

8

Cynthia

19 Oct 2025

·

Stayed 2 nights

Good location, rooms are a little small.

8

Sandra

27 Dec 2022

·

Stayed 1 night

Clean room, good bed. No microwave in room no coffee pot in room be aware if you turn one switch off you turn off all lights including bathroom and you have to figure out. Safe place to stay and park. Free breakfast was ok.

10

Shawn

14 Jul 2024

·

Stayed 2 nights

Stay was great. Really comfortable bed and pillows for someone like me with a bad back. Nice and new and well kept. My only complaint is the light switches were wired weird and the bathroom faucet hot and cold seemed mixed up in my room.

6

Sherri

19 Sept 2023

·

Stayed 5 nights

Other then hearing whom ever was upstairs and beside my room, they were nosey. Upstairs would wake me, i ket the front desk know and it still happened. I stayed there for 5 nites!

8

Joanne

25 Apr 2024

·

Stayed 1 night

Hotel was very basic, felt like a college dorm room. The blow dryer was missing. It was clean enough but not very welcoming for a Hilton. Bedding was just ok for comfort.

6

Larry

7 Jul 2025

·

Stayed 1 night

Air conditioner kind of noisy. Sounds like a truck running outside the window.😟

4

John

12 Jun 2024

·

Stayed 2 nights

The issue with this Hilton Hotel is that it must be a micro-hotel. The room is the smallest room I have ever stayed in.... ever. Talked to the front desk, only rooms bigger were 4 rooms that were big enough to get a wheel chair beside the bed. Those stayed on reserve for someone in a wheel chair. There may have been 2 feet all the way around the bed. That is it. No microwave, no coffee maker or kettle. Did have a super small fridge. No closet. tiny desk sits right in front of the air conditioner. For a place to crash when there is no other room.... maybe. For a three day stay no. Outside of that the place was great. What you would expect from a Hilton. Just could not get over the size of the room.

6

Stacey

25 Feb 2025

·

Stayed 3 nights

The rooms are bare bones, no coffee maker (although its available if you want to get dressed to go downstairs). The breakfast buffet is adequate. Minimal wall sound insulation, you can hear alot of noise and activity in the halls and above if you happen to have noisy guests above your room. For the price, its OK but not what I would consider a "Hilton" experience.

6

COLLEEN

6 Oct 2023

·

Stayed 3 nights

It all comes down to the bed and bedding and both weren't hilton quality. Bed was hard, the pillows too soft and the sheets are cheap microfiber that make you hot all night. The lobby was cute and family friendly. Staff was very nice. I wouldn't stay there again though and that's a bummer cause my daughter lives near by and it is the perfect location to stay while visiting her.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly and accommodating, with shout-outs to front-desk staff for smooth check-ins and flexibility. Some guests, however, reported long waits, poor issue resolution, or inconsistent handling of benefits.

Related guest reviews

10

LUNGALA

13 Dec 2022

·

Stayed 1 night

VERY WARM WELCOME BY VALENTINE!! SHE WENT ABOVE AND BEYOND, TO MAKE SURE I HAD EVERYTHING I NEEDED.. HOT TEA AND THE VERY QUIET ROOM THAT I REQUESTED- GIVEN THAT I ARRIVED VERY LATE AT NIGHT. GREAT STAFF AND LOTS TO DO ON LOCATION AT THIS HOTEL. I DEFINITELY WILL BE BACK AGAIN!

10

Juan

8 Nov 2024

·

Stayed 1 night

First off, front desk staff was super friendly and helpful! Did check-in in a fast and timely manner. Lobby was cute and honestly a vibe! Rooms were clean! It was such a lovely stay! Would stay here again! Thank you!!!

10

Susan

21 Oct 2025

·

Stayed 1 night

Staff was absolutely amazing! Super helpful with an early check in AND late check out request! But really just friendly and professional. Room was clean, and over all hotel is well maintained.

4

Richard

7 Feb 2023

·

Stayed 1 night

Items were lost and not found. Called the same day I checked out and housekeeping denied finding anything in my room. Went directly to a new property that day with no stops in between so I'm certain items were in the room. I'm at fault for leaving them in the room but disappointing the staff wasn't truthful.

10

Carl

15 Dec 2022

·

Stayed 1 night

The lady (staff member) who checked me in went above and beyond. I arrived at the facility rather early for check-in. She was absolutely accommodating, and displayed professional courtesy throughout our interaction. Exceptional client-centricity. ✅ Facility was clean throughout, and the hot water was pretty much “right away” when the shower was turned on. Courteous morning staff led by Ben. And engaging lay who provided breakfast. All around wonderful staff and experience. ✅

8

Yeyson

6 Sept 2025

·

Stayed 1 night

Costumer service/front desk could improve. Breakfast is awful. Very little options compared to other hotels with similar pricing and around the area. We'd probably stay here again if in the area.

4

Jules

21 Mar 2023

·

No staff at front desk for over 30 minutes when we arrived. Properly is overpriced for what is offered. Rooms very small

8

Dana

23 Mar 2024

·

Stayed 2 nights

The front desk clerk when we checked in would NOT give my husband a water because I am the Honors member, not him! Seriously??? Wow! If you can’t spend 30 cents on a bottle of water, I may need to stay somewhere else next time!

10

LUNGALA

18 Dec 2025

·

Stayed 1 night

VERY WARM WELCOME BY JONATHAN AT FRONT DESK

4

Kristi

28 Jan 2024

·

Stayed 2 nights

The rooms are not very well planned out. And the floor was very uncomfortable. The person next to us played his TV so loudly all night long that our bed vibrated well until 4 o’clock in the morning. We called downstairs several times and they did nothing. We also asked for towels, that never came.

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AI-generated summary based on recent guest reviews

Location

Convenient to I-10, ballfields, and shopping/dining. Walking is less appealing due to busy multi-lane roads, and occasional noise from nearby lots affected some rooms.

Related guest reviews

10

Summer

30 Aug 2023

·

Stayed 1 night

It was in a great location right off the highway!!

8

Karin

1 Jul 2024

·

Stayed 2 nights

The hotel was amazing as was the location. I would say the only drawback, was my room faced the parking lot on the White Castle side. Saturday night there was a very loud, informal car show. Also I thought the bathroom was not very clean. Otherwise, I loved it. The staff was amazing. I would stay there again if they had a pool.

10

Victor

24 May 2024

·

Stayed 2 nights

Perfect for our needs. Short drive off interstate 10. Close to our families house. Right next to gas station, shopping, dining and movie theater (you could actually walk but surrounded by busy multilane roads and we had the kids). Only complaint; and its not really a complaint but rather a critique; would be the breakfast. Had limited options but did the trick!

10

Angel

17 Jan 2023

·

Stayed 19,373 nights

Very clean and obviously new property. The rooms were very nice, the breakfast was great and the beds were comfortable!! I definitely recommend it! We were in town for a trail race and the location was great and the early breakfast times allowed us to grab items and take them with us on the way to the race.

8

Cynthia

19 Oct 2025

·

Stayed 2 nights

Good location, rooms are a little small.

10

Brenda Enedina

8 Oct 2025

·

Stayed 1 night

Very accessible to freeway as well as atmosphere was very welcoming

8

Esmyrna

3 Feb 2025

·

Stayed 2 nights

I like how close & convent it was for me to get to the places I needed to and how close it was to the freeway

8

Mariano

13 May 2024

·

Stayed 2 nights

Flew in from California alone. This hotel had decent ratings and is close to my sweethearts house, so I booked it. I love this place! Not sure when it was built but, it all felt brand-new. I didn’t get to check out the gym but, the breakfast was more than I expected. It was great. A nice selection and it’s FREE. I’ve booked 2 upcoming stays with a 3rd very soon. Highly recommend this Hilton.

8

Melissa

25 May 2025

·

Stayed 1 night

Was very close to the ballfields that we attended and freeway was just right there also

8

Victor

21 Sept 2025

·

Stayed 1 night

Stayed before. Good for what we required. But nothing immediately around except gas station. They do have restaurants close but surrounded by busy streets. You could walk but would not be pleasant in the summer Phoenix heat and dangerous traffic. If you have a car its fine

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: some enjoyed it or found it adequate, while others found it limited or mediocre, with lukewarm items or weak coffee at times. Equipment hiccups like a down pancake machine were also noted.

Related guest reviews

10

Eva

5 Oct 2023

·

Stayed 3 nights

Everything was great. We were slightly disappointed that the pancake machine was waiting on a belt so we couldn’t have those pancakes. That was a fun plus that we were looking forward to but hopefully next time it’ll be fixed other than that we had a great time.

10

Victor

24 May 2024

·

Stayed 2 nights

Perfect for our needs. Short drive off interstate 10. Close to our families house. Right next to gas station, shopping, dining and movie theater (you could actually walk but surrounded by busy multilane roads and we had the kids). Only complaint; and its not really a complaint but rather a critique; would be the breakfast. Had limited options but did the trick!

10

Debra Elizabeth

30 May 2025

·

Stayed 3 nights

Great breakfast

10

Julie

28 Nov 2025

·

Stayed 3 nights

Clean room good breakfast

8

Yeyson

6 Sept 2025

·

Stayed 1 night

Costumer service/front desk could improve. Breakfast is awful. Very little options compared to other hotels with similar pricing and around the area. We'd probably stay here again if in the area.

8

Jenny

20 Jul 2025

·

Stayed 2 nights

Close to freeway. Excellent location. The breakfast needed improvement - taste wise. Selection was good, but the food wasn’t good. Rooms are smaller than I’m used to but they were nice.

6

John

4 Aug 2025

·

Stayed 1 night

The lobby and the pool table area are furnished by 2 large coolers on wheels. Not sure what happened to the AC, it was warm in the lobby. The breakfast was so so, the food are not hot, it was luke warm.

4

German

23 Jan 2024

·

Stayed 1 night

Overpaid for this place. The room looks like a dorm room and is not very fun. It was clean but I dislike its style. They even charged me for parking and they even put a tip envelope on my pillow 😂. Coffee is terrible and breakfast was nothing to get excited about. I will never stay at this place again.

8

Carol

17 Dec 2025

·

Stayed 1 night

Clean room although a bit stark. Pleasant and helpful staff. Nice breakfast

8

Anthony

20 Oct 2025

·

Stayed 3 nights

The rooms were nice and clean, ac/heating worked great, breakfast was very limited, apples, bananas and another fruit was all

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$155
February	US$236
March	US$287
April	US$208
May	US$150
June	US$134
July	US$135
August	US$132
September	US$123
October	US$174
November	US$166
December	US$140

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $191	16 $210	17 $182	18 $159	19 $160
20 $159	21 $150	22 $169	23 $304	24	25 $184	26 $161
27 $149	28 $150	29 $181	30 $155

Su	Mo	Tu	We	Th	Fr	Sa
				1 $368	2 $251	3 $346
4 $163	5 $163	6 $158	7 $161	8 $168	9 $186	10 $346
11 $237	12 $229	13 $250	14	15	16	17
18 $328	19 $158	20 $165	21 $163	22 $174	23 $216	24 $281
25 $203	26 $241	27 $227	28 $197	29 $163	30 $163	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible (Hearing)

Guest reviews

Very good

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru By Hilton Goodyear Phoenix West, AZ

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Prices for upcoming dates