Is parking available at the property?

Parking is available, but height restrictions apply. Specific details regarding the type of parking (private/public, on-site/off-site, covered/uncovered) and associated costs are not provided.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is offered at approximately EUR 10 per person. The specific serving hours are not mentioned.

Are pets allowed at the property?

Pets are allowed, with a maximum of one pet per room. There is a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time starts at 15:00 and check-out time ends at 11:00. A late check-out fee will be charged. Early or late check-in/check-out arrangements can be made by contacting the property directly.

Is there an airport shuttle service available?

Yes, an airport shuttle service is available for EUR 35 per vehicle (one-way, maximum occupancy 3). Guests can arrange the transfer by contacting the property with their arrival details.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas. Specific details about accessible rooms and bathrooms are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in Gornji Grad, Zagreb, near the airport and a train station. It is close to notable landmarks such as Ban Jelacic Square and Lotrscak Tower, with easy access to cultural highlights like the Croatian National Theatre and Museum of Broken Relationships.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property does not offer cribs or rollaway beds. No extra beds are available, and specific details about maximum occupancy are not provided.

Timeout Heritage Hotel Zagreb

Average nightly price at Timeout Heritage Hotel Zagreb by month, last 12 months (USD)
Month	Average price
January	$78
February	$72
March	$83
April	$85
May	$111
June	$109
July	$104
August	$109
September	$116
October	$99
November	$84
December	$91

What guests think

Timeout Heritage Hotel Zagreb draws consistent praise for its unbeatable central location and lively on-site nightlife, but reviews repeatedly warn of late-night noise from the club and nearby streets, and cigarette smoke drifting from bar areas into shared spaces.

Many guests find staff friendly and helpful, and breakfast ranges from good to fair with occasional complaints about variety, service, or a late start. Rooms are mixed in size and style—some modern and comfortable, others small or quirky—and overall feel more like a stylish hostel than a classic four-star hotel. Overall, expect a centrally located, social stay best suited to travellers who prioritize location and nightlife over quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple bars and a rooftop plus an on-site nightclub create a lively, party-focused setup. Parking is available nearby but several guests found it a bit far for luggage or older travellers.

Related guest reviews

10

Christopher

Jun 26, 2023

·

Stayed 1 night

Good place to stay for the party scene. This location has rooftop bar, entry bar, and there is a night club in the basement.

8

Yi Ling

Oct 4, 2024

·

Stayed 1 night

週邊很熱鬧，但停車場距離有點遠，不適合自駕旅行者，房間很普通，入住時浴室地上有前房客留下的內褲，但早餐很棒

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10

David

Jun 15, 2025

·

Stayed 3 nights

It was certainly a unique experience , night club in the basement roof top bar. Rooms were very mixed we all paid the same rate but our friends room was more than double the size of ours.

10

mladen

Jan 1, 2025

·

Stayed 1 night

The hotel is located in between bar and club bit in the hotel you cannot hear anything. Rooms are clean and have everything needed. Parking nearby Staff are amazing Topnotch

10

Marie

May 28, 2025

·

Stayed 3 nights

Me, my sister and our friend had 3 nights at the hotel. The facilities were great, there is the main bar, a rooftop bar and an underground nightclub open Fridays and Saturdays with 2 rooms which played different music, we had a fantastic time. The staff were really friendly and helpful. The rooms were clean and comfortable. Breakfast was a nice enough buffet. The hotel is in an excellent location with plenty of bars and restaurants in and around the square which is a couple of minutes walk away. There are lots of museums to visit and organised walks taking you to see the sites of Zagreb. Overall a fantastic city break and so pleased we chose this hotel. I would definitely stay here again

8

Mike

Nov 19, 2024

·

Stayed 4 nights

Perfect location for when want to have fun and party. Located in middle of city center witg everything in walking distance

8

René

Sep 10, 2022

·

Stayed 2 nights

De kamer is ruim en recentelijk gerenoveerd. Ziet er hip uit. De badkamer echter is zeer krap met een gepimpte dixie als douchecabine. Het hotel heeft verder de uitstraling van een hostel. Het ontbijt is matig van keuze. De ligging is bijzonder centraal gelegen en dichtbij alle bezienswaardigheden. Nadeel is dat je er niet met de auto kunt komen dus bagage op wieltjes is een must (afstand dichtstbijzijnde parkeergelegenheid is groot).

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8

Gustavo

Jul 18, 2024

·

Stayed 1 night

Didn't like the parking is a bit far away specially if you are traveling with older people. Other than that hotel is just perfect.

10

Tara

Mar 7, 2025

·

Stayed 1 night

Timeout Heritage Hotel is really nice. In a perfect location, centrally located. It has a nice bar and nightclub. Room was good, bed perfect and shower in the bathroom was excellent. There was an in room safe and fridge. My room had a balcony which was nice. Breakfast is good and standard for Zagreb. Reception staff are very kind and friendly.

8

Ruben

Apr 19, 2023

·

Stayed 4 nights

Centrale locatie met leuke bar.

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Cleanliness

Feedback is mixed: many report clean rooms, but recurring smoke odor in common areas and some rooms, plus occasional housekeeping or maintenance issues, were noted.

Related guest reviews

10

Radan

Nov 17, 2024

·

Stayed 2 nights

Everything was great. Kindly staff, clean room, good breakfast.

2

Martin

Mar 28, 2023

·

Stayed 1 night

Noisy it smells smoke in the room... avoid this hotel

8

Yi Ling

Oct 4, 2024

·

Stayed 1 night

週邊很熱鬧，但停車場距離有點遠，不適合自駕旅行者，房間很普通，入住時浴室地上有前房客留下的內褲，但早餐很棒

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8

Carl-Johan

Dec 14, 2022

·

Stayed 1 night

Apparently smoking is allowed in all bars in Croatia, meaning that there are cigarette smoke in the whole building, even into the rooms. Aside of that everything was good.

10

Marie

May 28, 2025

·

Stayed 3 nights

Me, my sister and our friend had 3 nights at the hotel. The facilities were great, there is the main bar, a rooftop bar and an underground nightclub open Fridays and Saturdays with 2 rooms which played different music, we had a fantastic time. The staff were really friendly and helpful. The rooms were clean and comfortable. Breakfast was a nice enough buffet. The hotel is in an excellent location with plenty of bars and restaurants in and around the square which is a couple of minutes walk away. There are lots of museums to visit and organised walks taking you to see the sites of Zagreb. Overall a fantastic city break and so pleased we chose this hotel. I would definitely stay here again

4

Arthur

Oct 19, 2024

·

Stayed 3 nights

Hello, the hotel stunk of Cigarette Smoke , due to smoking in Restaurant, due to high ceiling and ppl using the lift , my toilet stunk of poo , probably coming through the vents/ventilation system, no locks on window, toilet wash bowl too close to shelf , you knock your forehead,

6

Dominique

Jan 2, 2023

·

Stayed 19,350 nights

Die Zimmer sind interessant gestaltet und die Lage ist optimal, aber die Sauberkeit lässt zu wünschen übrig. Zum Party machen optimal mit Club im Keller, Pub im EG und Bar auf dem Dach, allerdings ist es deshalb bis früh morgens recht laut. Das Frühstücksbüffet gab es im Pub, eigentlich ok, aber nicht so toll wenn du frühstückst und dein Nachbar am nächsten Tisch raucht.

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8

Jelena

May 29, 2023

·

Stayed 4 nights

Too noisy - you can hear all other guests from the surrounding bars. Further, garbage containers are in the hallway so it’s smelly and you better take the elevator and not the stairs

4

Jeff

Aug 29, 2024

·

Stayed 2 nights

The area around Timeout was great and the overall location was perfect for a quick visit to Zagreb. The breakfast was also pretty good. But those are the only positive things we can say about this hotel. It’s rundown, noisy and no where close to a 4 star rating. To get into the dilapidated reception you have to walk through a smoke-filled dark and dingy bar. This is also where breakfast is served (vs the open-air rooftop area). No idea who gave this a 4 star rating. It is not!!

4

David

Aug 3, 2024

·

Stayed 2 nights

A stinky dump. Staff is exhausted and young, not particularly friendly. The whole place reeks of cigarette smoke. Linens and towels don’t feel clean. Room did not feel clean. Hairdryer and shower broken. Breakfast buffet was disgusting, confusing and covered in flies.

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Rooms

Rooms vary widely in size and style; some are modern, comfortable, and include balconies or great beds, while others feel small or quirky with cramped bathrooms. Noise sensitivity depends on proximity to the club or street.

Related guest reviews

2

taek suk

May 23, 2023

·

Stayed 1 night

룸과 욕실이 많이 작고 좁아 불편했어요 씻기도 불편해서 세수만 하고 잠만 겨우 자고 바로 체크아웃

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8

Arttu

Jun 5, 2023

·

Stayed 3 nights

We had third floor room, and roof terrace and "nightclub" was on the fourth floor. You can imagine what noice there came on friday and saturday night. Otherwise hotel was nice and good quality for money.

10

David

Jun 15, 2025

·

Stayed 3 nights

It was certainly a unique experience , night club in the basement roof top bar. Rooms were very mixed we all paid the same rate but our friends room was more than double the size of ours.

6

Gagovic

Jul 28, 2024

·

Stayed 1 night

Die Zimmer waren ok,etwas anderes eingerichtet aber der bed. war gut und alles war sauber.Es gab aber laute Musik von dem Klub im Haus bis 3.00 nachts,also kein Schlaf

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10

Roman

Aug 7, 2024

·

Stayed 2 nights

I loved it, in the center of Zagreb. Just a note: the hotel is combined with a nightclub and the rooms are very specially designed. I liked it a lot and will come back if will go again to Zagreb. It is mot about noise in the room — the sound isolation was good and I slept very well. But if you prefer an old-style comfort and quit silence in the lobby, may be think about another place to stay.

10

Ollie

Dec 23, 2022

·

Stayed 2 nights

Great place steps away from everything. Great breakfast and spacious rooms.

8

René

Sep 10, 2022

·

Stayed 2 nights

De kamer is ruim en recentelijk gerenoveerd. Ziet er hip uit. De badkamer echter is zeer krap met een gepimpte dixie als douchecabine. Het hotel heeft verder de uitstraling van een hostel. Het ontbijt is matig van keuze. De ligging is bijzonder centraal gelegen en dichtbij alle bezienswaardigheden. Nadeel is dat je er niet met de auto kunt komen dus bagage op wieltjes is een must (afstand dichtstbijzijnde parkeergelegenheid is groot).

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8

Giada

Sep 6, 2022

·

Stayed 1 night

Letti fantastici Purtroppo la comodità di stare al centro include la rumorosità dei tram che passano tutta la notte

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10

Tara

Mar 7, 2025

·

Stayed 1 night

Timeout Heritage Hotel is really nice. In a perfect location, centrally located. It has a nice bar and nightclub. Room was good, bed perfect and shower in the bathroom was excellent. There was an in room safe and fridge. My room had a balcony which was nice. Breakfast is good and standard for Zagreb. Reception staff are very kind and friendly.

6

Ricardo Artu

Nov 8, 2024

·

Stayed 4 nights

No es un estilo de hotel que me guste. Prefiero hoteles clásicos El box de baño totalmente cerrado, claustrofóbico La habitación grande de estilo industrial Supongo que la gente joven se sentirá a gusto El desayuno muy bueno Pero el honor a nicotina es asfixiante para el que no fuma

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Service

Staff are frequently described as friendly and helpful, especially at reception. Some guests, however, encountered unprofessional service or poor communication.

Related guest reviews

10

Radan

Nov 17, 2024

·

Stayed 2 nights

Everything was great. Kindly staff, clean room, good breakfast.

10

Emir

Nov 14, 2024

·

Stayed 22 nights

The hotel exceeded expectations with its prime location and exceptional service. The attentive staff was readily available, ensuring assistance at every moment needed. The rooms were impeccably clean, modern, and thoughtfully designed, creating a comfortable retreat after a day of exploring. Situated ideally within easy reach of all major city attractions, the hotel made sightseeing effortless. We were treated to a plentiful breakfast selection each morning, while the rooftop bar offers a lively atmosphere and stunning views—an inviting space to unwind.

10

Errol

Jun 25, 2023

·

Stayed 2 nights

Awesome staff and atmosphere. Thia place is a gem in the heart of everything!

4

Vitor Manuel

Aug 10, 2025

·

Stayed 2 nights

Hotel en pleno centro de Zagreb, desayuno muy correcto y variado, personal super simpático y cordiales, la parte mala, está encima de la única discoteca que abren toda la noche, a las 3 de la mañana la música era insoportable, nos dieron tapones para dormir y por la mañana se oyen los tranvías de la calle.

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6

Nick

Dec 6, 2024

·

Stayed 2 nights

Construction was being carried out in the Restaurant area with loud noises going on from early morning until late afternoon. Very loud hammering sounds. No hotel staff apoligised for this. My recommendation is all staff require an in depth customer service training courses. Also housekeeping need to be more quite in corridors of room areas. I could here everything outside my room. The positive feedback I will say is the location of the property.

2

Clara

Sep 5, 2023

·

Stayed 1 night

Not at all a 4 stars, staff not nice, on their mobile or they don't say "good morning ", room very small

10

Henry

Aug 25, 2025

·

Stayed 3 nights

As long as you don’t expect too much then it’s fine. More than fine. The people are very friendly and the location is absolutely excellent walking distance to everything. Overall good value for money if you’re not expecting luxury. Biggest concern was that other than breakfast they really don’t serve food and at a restaurant that serves food cross-section would be good. Also cleaning of the walls of the room with Tom and Handy, but it was more that’s OK.

8

Damir

Jul 22, 2024

·

Stayed 2 nights

It was awesome only thing its that have been served by really uneducated personal with absolutely zero experience in service! Foreign service with good English but experience zero knowledge in hotel restaurant hospitality!! Sad that place as that has uneducated unprofessional service

10

Aaron

Aug 12, 2025

·

Stayed 1 night

Very nice stay. The private rooms are great, with a lot of thought into the little things like slippers and shoe horns. Breakfast was nice and convenient and the staff was very nice and helpful. Everything is getting a little pricier in Zagreb, but of the places i stayed Timeout heritage was most worth the price.

10

Tara

Mar 7, 2025

·

Stayed 1 night

Timeout Heritage Hotel is really nice. In a perfect location, centrally located. It has a nice bar and nightclub. Room was good, bed perfect and shower in the bathroom was excellent. There was an in room safe and fridge. My room had a balcony which was nice. Breakfast is good and standard for Zagreb. Reception staff are very kind and friendly.

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Location

Exceptionally central and walkable for sightseeing, bars, and trams. Car access is limited and parking can be a walk away, and some guests heard street or tram noise.

Related guest reviews

8

Yi Ling

Oct 4, 2024

·

Stayed 1 night

週邊很熱鬧，但停車場距離有點遠，不適合自駕旅行者，房間很普通，入住時浴室地上有前房客留下的內褲，但早餐很棒

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10

Luis

May 29, 2025

·

Stayed 2 nights

Tiene envidiable ubicación

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8

Hwee Ling

Sep 14, 2025

·

Stayed 1 night

A very convenient location which hv access to all F&B and transport like buses & trams. Only problem is the room I got is facing the main road and it is very noisy outside even after midnight where still have young people making noises at the street. Breakfast is considered fair for such hotel, rooftop bar is nothing to shout about.

10

Marie

May 28, 2025

·

Stayed 3 nights

Me, my sister and our friend had 3 nights at the hotel. The facilities were great, there is the main bar, a rooftop bar and an underground nightclub open Fridays and Saturdays with 2 rooms which played different music, we had a fantastic time. The staff were really friendly and helpful. The rooms were clean and comfortable. Breakfast was a nice enough buffet. The hotel is in an excellent location with plenty of bars and restaurants in and around the square which is a couple of minutes walk away. There are lots of museums to visit and organised walks taking you to see the sites of Zagreb. Overall a fantastic city break and so pleased we chose this hotel. I would definitely stay here again

8

Mike

Nov 19, 2024

·

Stayed 4 nights

Perfect location for when want to have fun and party. Located in middle of city center witg everything in walking distance

8

René

Sep 10, 2022

·

Stayed 2 nights

De kamer is ruim en recentelijk gerenoveerd. Ziet er hip uit. De badkamer echter is zeer krap met een gepimpte dixie als douchecabine. Het hotel heeft verder de uitstraling van een hostel. Het ontbijt is matig van keuze. De ligging is bijzonder centraal gelegen en dichtbij alle bezienswaardigheden. Nadeel is dat je er niet met de auto kunt komen dus bagage op wieltjes is een must (afstand dichtstbijzijnde parkeergelegenheid is groot).

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8

Gustavo

Jul 18, 2024

·

Stayed 1 night

Didn't like the parking is a bit far away specially if you are traveling with older people. Other than that hotel is just perfect.

8

Giada

Sep 6, 2022

·

Stayed 1 night

Letti fantastici Purtroppo la comodità di stare al centro include la rumorosità dei tram che passano tutta la notte

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8

Gloria

Sep 9, 2025

·

Stayed 3 nights

It was central to what I wanted to see and do

10

Tara

Mar 7, 2025

·

Stayed 1 night

Timeout Heritage Hotel is really nice. In a perfect location, centrally located. It has a nice bar and nightclub. Room was good, bed perfect and shower in the bathroom was excellent. There was an in room safe and fridge. My room had a balcony which was nice. Breakfast is good and standard for Zagreb. Reception staff are very kind and friendly.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally decent to good, though several mention limited variety or inattentive service, and a late start time. Smoke in bar areas sometimes affects the breakfast setting.

Related guest reviews

10

Radan

Nov 17, 2024

·

Stayed 2 nights

Everything was great. Kindly staff, clean room, good breakfast.

8

Elisabeth

Nov 27, 2024

·

Stayed 3 nights

Trevligt hotell med helt okej (stort) rum. Bra säng och bra frukost. Dock, VÄLDIGT sen frukost, inte tillgänglig före 8.00 Samt rökning tillåten inomhus, röklukt i alla utrymmen. Och väldigt lyhört.

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8

Hwee Ling

Sep 14, 2025

·

Stayed 1 night

A very convenient location which hv access to all F&B and transport like buses & trams. Only problem is the room I got is facing the main road and it is very noisy outside even after midnight where still have young people making noises at the street. Breakfast is considered fair for such hotel, rooftop bar is nothing to shout about.

10

Emir

Nov 14, 2024

·

Stayed 22 nights

The hotel exceeded expectations with its prime location and exceptional service. The attentive staff was readily available, ensuring assistance at every moment needed. The rooms were impeccably clean, modern, and thoughtfully designed, creating a comfortable retreat after a day of exploring. Situated ideally within easy reach of all major city attractions, the hotel made sightseeing effortless. We were treated to a plentiful breakfast selection each morning, while the rooftop bar offers a lively atmosphere and stunning views—an inviting space to unwind.

10

Ollie

Dec 23, 2022

·

Stayed 2 nights

Great place steps away from everything. Great breakfast and spacious rooms.

6

Dominique

Jan 2, 2023

·

Stayed 19,350 nights

Die Zimmer sind interessant gestaltet und die Lage ist optimal, aber die Sauberkeit lässt zu wünschen übrig. Zum Party machen optimal mit Club im Keller, Pub im EG und Bar auf dem Dach, allerdings ist es deshalb bis früh morgens recht laut. Das Frühstücksbüffet gab es im Pub, eigentlich ok, aber nicht so toll wenn du frühstückst und dein Nachbar am nächsten Tisch raucht.

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4

JOSE LUIS

May 29, 2024

·

Stayed 4 nights

Escaso desayuno y muy desatendido. Habitaciones con balcón dan al bar de abajo y es imposible dormir. Habitaciones poco cuidadas.

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6

Jelmer

Sep 7, 2025

·

Stayed 3 nights

Prima hotel, met een hele goede ligging in het hartje van Zagreb. Het ontbijt was oke, er was maar 1 soort keuze brood, geen chocobroodjes/croissantjes. Het hotel ligt boven een bar / club. ‘S nachts op het 3de verdiep hoor je heel erg de muziek eveneens de trillingen hiervan. Dit was niet zo prettig.

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4

Jeff

Aug 29, 2024

·

Stayed 2 nights

The area around Timeout was great and the overall location was perfect for a quick visit to Zagreb. The breakfast was also pretty good. But those are the only positive things we can say about this hotel. It’s rundown, noisy and no where close to a 4 star rating. To get into the dilapidated reception you have to walk through a smoke-filled dark and dingy bar. This is also where breakfast is served (vs the open-air rooftop area). No idea who gave this a 4 star rating. It is not!!

10

KYEONG OH

Oct 9, 2023

·

Stayed 3 nights

자그레브를 여행하는 데 있어 아주 좋은 위치입니다. 또한 조식은 매우 훌륭합니다.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $132	8 $107	9 $107	10 $113
11 $100	12 $109	13 $106	14 $119	15 $115	16 $114	17 $115
18 $109	19 $113	20 $112	21 $142	22 $119	23 $119	24 $118
25 $114	26 $125	27 $114	28 $113	29 $115	30 $120	31 $115

Su	Mo	Tu	We	Th	Fr	Sa
1 $99	2 $108	3 $112	4 $115	5 $115	6 $137	7 $145
8 $129	9 $124	10 $104	11 $132	12 $130	13 $145	14 $145
15 $145	16 $130	17 $121	18 $145	19 $121	20 $105	21 $126
22 $118	23 $145	24 $145	25 $145	26 $118	27 $145	28 $118
29 $129	30 $111

Timeout Heritage Hotel Zagreb

Prices for Timeout Heritage Hotel Zagreb

Monthly average prices

About this property

Location

Room options

Double Or Twin Room with Balcony

Double Room with Garden View

Standard Double Or Twin Room with Balcony

Double Room

Twin Room

Single Room

Family Room with City View

Double Room with Upper Town View

Triple Room with City View

Deluxe Double Or Twin Room with City View

Double Room with Balcony

Twin Room with Balcony

Single Room with Balcony

Double Or Twin Room with City View

Guest reviews of Timeout Heritage Hotel Zagreb

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Timeout Heritage Hotel Zagreb

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