Name: The Five Residences Hanoi
Address: 345 Doi Can Road Lieu Giai Ward, Ba Dinh District, Liễu Giai, Hanoi, Hanoi (and vicinity), Vietnam, Hanoi, Vietnam
Rating: 9.27

Guest reviews

9.3

Superb

Based on 790 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews of The Five Residences Hanoi highlight spacious, apartment style rooms that are very clean and the welcoming, helpful staff, suiting families and longer stays in a quieter residential area about 15–20 minutes by taxi from the Old Quarter.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

CHI NUN

3 Feb 2026

·

Stayed 4 nights

Room is clean and staff is nice

10

Brijesh

4 Jan 2026

·

Stayed 3 nights

Great affluent property - good for big groups

10

Brijesh

1 Jan 2026

·

Stayed 3 nights

Fantastic rooms and great hotel with good amenities. We had a group of 12 and often required support from the front desk staff who were always helpful. Mai Anh Nguyen, especially stood out and provided excellent service. Thank you!

4

Vikash

29 Dec 2025

·

Stayed 1 night

Breakfast was not good and checkout time is 12pm and my keys stop working from 11am

8

Erwin

27 Dec 2025

·

Stayed 2 nights

The property is a little old, need a deep or detailed cleaning. Dryer machine is not drying well, waisting of time to use.

345 Doi Can Road Lieu Giai Ward, Ba Dinh District, Liễu Giai, Hanoi, Hanoi (and vicinity), Vietnam

Location

With a stay at The Five Residences Hanoi in Hanoi (Ba Dinh), you'll be within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This luxury hotel is 3.1 mi (5 km) from Hoan Kiem Lake and 2.5 mi (4 km) from St. Joseph's Cathedral of Hanoi.

Embassy of Japan(0.2 Miles)

Van Phuc Diplomatic Corps(0.4 Miles)

Lotte Center Hanoi(0.5 Miles)

Embassy of the Republic of Korea(0.5 Miles)

United Nations Vietnam(0.5 Miles)

Australian Embassy(0.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free valet parking is available onsite, with limited parking spaces. No reservation is required.

A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Pets are not allowed at this property. However, service animals are exempt from this policy.

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Airport shuttle services are available for a surcharge of VND 1,000,000 per vehicle (one-way, maximum occupancy 6). To arrange the transfer, guests must contact the property 24 hours prior to arrival.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Elevators are available for easy access to different floors.

The property is located in Ba Dinh District, within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. It is approximately 3.1 miles (5 km) from Hoan Kiem Lake and 2.5 miles (4 km) from St. Joseph's Cathedral of Hanoi.

Yes, the property features two indoor swimming pools and an outdoor heated pool. Pool access is available from 6:00 AM to 10:00 PM.

Children are welcome at the property. There is no minimum age for children to stay for free.

The property offers rollaway beds for a fee of VND 800,000 per day. Advance request or confirmation is required for rollaway beds.

The Five Residences Hanoi

Amenities

Property description

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