Customer service is great. Staff are nice! Hotel looks nothing like picture. Needs serious renovation, its old and rundown. Linens/towels stink very bad. Television and phone didn't work. When requested or needing assistance you need to go up many stairs to get to reception. No elevator, not recommended for individual with physical restraints. Couldnt find hotel, sign waa not visible, especially for tour guides.
Customer service is great. Staff are nice! Hotel looks nothing like picture. Needs serious renovation, its old and rundown. Linens/towels stink very bad. Television and phone didn't work. When requested or needing assistance you need to go up many stairs to get to reception. No elevator, not recommended for individual with physical restraints. Couldnt find hotel, sign waa not visible, especially for tour guides.