Name: JR-East Hotel Mets Yokohama
Address: 1-66-9 Tsuruya-cho Kanagawa-ku, Yokohama, Japan, Yokohama, Kanagawa Prefecture, Japan
Rating: 8.8

Guest reviews

8.8

Fabulous

Based on 3,819 verified reviews

What guests think

AI-generated summary based on recent guest reviews

JR-East Hotel Mets Yokohama earns strong praise for its convenient access to Yokohama Station, very clean and quiet rooms, friendly staff with helpful kiosk-assisted check-in, and handy self-serve amenities like lobby coffee and toiletries.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Sin Hang

2 weeks ago

·

Stayed 2 nights

The room is clean and quiet. T

10

Yasuharu

Mar 18, 2026

·

Stayed 1 night

Friendly staff, nice breakfast buffet, room met expectations. Lots of amenities in the lobby like 3 blade razors, bath salts and skin care stuff not found at the average hotel. Free coffee in the lobby too. Only minor negative would be it's a bit complicated to get there from Yokohama station. There's a walkway on the 3rd floor you can take from the department store connected to the station that eventually takes you to the area near the hotel entrance but no signage so you probably wont find that route until you go out for the first time after checking in.

10

Lynn

Mar 2, 2026

·

Stayed 1 night

Clean room and friendly staff

10

Andrew

Feb 13, 2026

·

Stayed 1 night

Good

10

Junichi

Feb 11, 2026

·

Stayed 6 nights

Great service convenient for all

1-66-9 Tsuruya-cho Kanagawa-ku, Yokohama, Japan

Location

Located in Kanagawa, a neighborhood in Yokohama, JR-East Hotel Mets Yokohama is in a shopping district and near a metro station. K-Arena Yokohama and PIA ARENA MM are cultural highlights, and some of the area's popular attractions include Anpanman Museum and Hakkeijima Sea Paradise. Looking to enjoy an event or a game? See what's going on at Yokohama Stadium or Yokohama Arena.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

FAQs

Parking facilities are available at the hotel. Details regarding the type of parking, whether it is on-site or off-site, covered or uncovered, and any associated costs are not specified.

Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately JPY 1500 per person.

Pets are not allowed at the hotel. Service animals are exempt from this policy.

Check-in time starts at 3:00 PM and ends at 11:59 PM. Check-out time is at 11:00 AM. Early or late check-in/check-out availability and costs are not specified.

Specific accessibility features such as elevators, step-free entrances, and wheelchair-accessible facilities are not detailed. However, the property is committed to providing a comfortable experience for all guests.

The hotel is located in Kanagawa, a neighborhood in Yokohama, near a metro station and in a shopping district. Notable nearby attractions include K-Arena Yokohama, PIA ARENA MM, Anpanman Museum, and Hakkeijima Sea Paradise.

Children are allowed at the property. One child aged 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

JR-East Hotel Mets Yokohama

Amenities

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