Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee, approximately CAD 18 to 50 for adults and CAD 15 to 25 for children.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of CAD 25 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details about bathrooms and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The property is located in Canmore, within a 5-minute drive of Banff National Park and Canmore Brewing Company. It is approximately 14.9 mi (24 km) from Banff Centre for Arts and Creativity and 15.1 mi (24.3 km) from Banff National Park Information Centre.

Does the property have a swimming pool?

Yes, the property features both an indoor and outdoor pool, with access available from 6:00 AM to 11:00 PM. The outdoor pool is seasonal.

What are the policies for guests staying with children?

Up to 2 children aged 16 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for a fee of CAD 10.00 per night, and rollaway beds can be requested for a fee of CAD 15.00 per night. Advance request or confirmation is required for both.

Chateau Canmore - Cozy 3-Star Hotel in Canmore

Average nightly price at Chateau Canmore by month, last 12 months (USD)
Month	Average price
January	$118
February	$114
March	$108
April	$114
May	$164
June	$308
July	$373
August	$369
September	$384
October	$160
November	$110
December	$150

What guests think

Chateau Canmore draws consistent praise for friendly staff, clean, spacious suites with separate sitting areas, mountain views, and useful amenities like an outdoor hot tub and strong gym, though recurring downsides include train noise, tight parking, and dated decor.

Guests often enjoy the pool and sauna, but several note the pool can be cold and occasional sauna or maintenance issues. Many find rooms large and comfortable, yet some report temperature control problems, minor maintenance issues, and slow access with only one elevator. Best for travelers who value space and amenities over modern finishes and absolute quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

A well-equipped gym and the outdoor hot tub with mountain views earn frequent praise. Several guests found the indoor pool small or cold, the sauna occasionally not hot or closed, parking tight or limited, and the single elevator slow.

Related guest reviews

10

Anjela

Nov 9, 2025

·

Stayed 1 night

Our Superior suite was spacious, with a separate living room area, fridge, a sink, a microwave and a coffee station. The suite had 2 TVs, ample closet room. The room was clean and the beds were comfortable. The view out of the window was amazing! The hotel has a nice fitness center with enough options, a pool, sauna and a hot tub, all of which we enjoyed. Complementary coffee machine was a nice touch. We enjoyed brewed cappuccino, lattes, hot chocolate during our stay.

10

Dale

Jan 4, 2026

·

Stayed 2 nights

Great pool and hot tub, close to many restaurants and attractions.

8

Jennifer

Jan 10, 2026

·

Stayed 2 nights

Weight room is really good with an excellent variety of free weights, quality treadmills and other equipment. Clean hot tub and pool. Love the rooms with the extra sofa bed/ seating area with a fridge that has a separate freezer. Staff are nice always willing to give you anything extra you may need another one of like a coffee pod etc.

8

Evan

Nov 29, 2025

·

Stayed 3 nights

It was a good stay. Sauna being out of order wasn’t good. Parking was bad.

8

John

Jul 15, 2025

·

Stayed 1 night

Good place, really good gym. Nice hot tub with views. Our room was large.

8

Donna

Nov 10, 2025

·

Stayed 1 night

Kind staff, comfy rooms but a little small. Elevator is a little iffy if you’re on the 3rd or 4th floor as there are no stairs to those floors. Busy with only one elevator. Overall a good stay and outdoor hot tub was a bonus!

6

Jay

Oct 23, 2025

·

Stayed 1 night

The staff were very nice. The pool was freezing cold. There was very little air flow in the suite.

10

Luisa

Dec 1, 2025

·

Stayed 1 night

I have been to a lot of places to stay in Canmore and this is probably the best one! Their amenities are amazing - hot tub, pool, sauna, entertainment room, gym, etc. For the price you're paying, it's cheap and definitely worth it. Clean room and spacious. Staff was accommodating and it was an overall smooth stay.

8

Olga

Jul 25, 2025

·

Stayed 1 night

Was best price hotel for the pricey area. Liked room layout. Lobby pretty and comfy beds but not fancy. Pool is extremely small so my kids couldn't go in because way over capacity.

8

Martin

Oct 18, 2025

·

Stayed 2 nights

PROS: the hotel is very clean, the room was nice with a loft bedroom and king size bed, the hotel location is convenient to restaurants and shopping, the pool was clean and the outdoor hot tub excellent, the price very reasonable at $125/night, free parking and wifi. CONS: The indoor pool was too cold to enjoy it, and the hot tub could have been a few degrees hotter. Parking spots are tight and numbers very limited for late arrivals.

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews report clean rooms and bathrooms. However, several mention dust or grime and occasional lapses such as soiled linens, clogged tubs, or renovation-related odors.

Related guest reviews

10

Todd

Nov 7, 2025

·

Stayed 1 night

Very clean and comfortable.

4

Lyndsay

Jan 16, 2026

·

Stayed 1 night

I believe it should be stated on the website that there are renovations currently being done on the second floor. The smell of paint or whatever it was, is very strong and almost unbearable. We checked out as soon as we could in morning and do not feel well.

10

Aiden

Nov 24, 2025

·

Stayed 4 nights

Room was very nice and spacious and bed was very comfy. Everything was very clean, one of the cleanest hotels I’ve stayed in. The front staff were very nice and speedy. I will definitely be returning.

10

Maria Luisa

Nov 24, 2025

·

Stayed 1 night

Front desk was very helpful and very accommodating. Super clean room. Bathroom was sparking clean. Would stay here again.

2

alexa

Oct 21, 2025

·

Stayed 1 night

I booked a night for my anniversary. The moment we walked into the hotel, it was hard to breathe with all the dust. We held onto our hope and had positive thoughts while heading to our room, but it was worse than we thought. Everything had a thick layer of dust on it, the windows are super dirty. We turned on the fan and opened a window to help with the air circulation, but it worsened the air and dust flew everywhere. We are sick now and have sore throats.

4

Nicholas

Jul 25, 2025

·

Stayed 1 night

Highly visible fungal accumulation in the bathtub rear corner and tub spa jets. An active fast moving freight train line just outside bedroom window, room shook during passings. We asked for a room facing the street but none were available. Didnt enjoy or stay.

2

Becky

Mar 9, 2025

·

Stayed 1 night

The sheets had hair on it and were soiled. When to the front desk and employee said there was nothing that could be done and that happens. Health and safe codes were broken with the stay and the hotel employees should have handled the situation very poorly. Do not recommend staying at this location.

4

Anoop

Oct 14, 2025

·

Stayed 3 nights

Positives first : 1. The view outside was amazing. 2. Coffee Machine in the lobby. 3. Kitchen counter was neat and tidy. Negatives : Which will be more. 1. Cleanliness was below average - dresser still had dust and the back of the tv had spider web hanging. 2. There was a big fly roaming around my room. 3. Bath tub got clogged and I had to fix that in the middle of the night. 4. They had a fire alarm went for almost 15 mins and had to wait in the cold weather as an inconvenience they had to offer something, they didn’t even acknowledge it. It was not at all worth for $830 for 3 night. Should have looked for better option. I would never booking hotel again.

10

Kelly

Nov 15, 2025

·

Stayed 2 nights

Clean room

10

Jenni

Nov 14, 2025

·

Stayed 1 night

Chez Francoise restaurant was great, the hottub area was clean and an an amazing view, beds were comfortable and room nice and clean. Front desk staff was friendly and helpful

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, many with separate sitting areas or loft layouts and mountain views, and beds are often comfortable. Drawbacks include temperature control issues, dated furnishings, and significant train noise in track-facing rooms, plus a few small or older TVs.

Related guest reviews

10

Anjela

Nov 9, 2025

·

Stayed 1 night

Our Superior suite was spacious, with a separate living room area, fridge, a sink, a microwave and a coffee station. The suite had 2 TVs, ample closet room. The room was clean and the beds were comfortable. The view out of the window was amazing! The hotel has a nice fitness center with enough options, a pool, sauna and a hot tub, all of which we enjoyed. Complementary coffee machine was a nice touch. We enjoyed brewed cappuccino, lattes, hot chocolate during our stay.

8

Jaya

Nov 9, 2025

·

Stayed 1 night

Room was dated but clean. Good amount of space in the room. Convenient location. Pool and hot tub options were nice. Front desk staff were friendly. Please be aware that if you are a light sleeper that a train goes by frequently and may wake you.

10

Anna

Oct 26, 2025

·

Stayed 1 night

King loft room spacious and beautiful! The bed was very comfortable. And a million dollar mountain view!!

6

Guy

Jan 6, 2026

·

Stayed 1 night

Very Small TV for Sitting room. Heat control without a thermostat so was very hot.

8

Patricia

Jul 20, 2025

·

Stayed 4 nights

The room was large. I didn’t like that the bed was up a flight of stairs. An 85 yr old doesn’t need to be running up & down the stairs in the middle of the night. It was also hot up there and the AC was too loud to run at night. Also, there were no lights near the couch or bed for reading. There were trains that ran by all day & night. The room was clean. The people that worked there were nice. The restaurant in the hotel was great for breakfast.

6

Margaret

Sep 29, 2025

·

Stayed 1 night

The hotel is dated, the AC/heater in the room was very noisy - we turned it on to cool down the room but because it was so noisy had to turn it off to sleep. It was very warm in the room and opening the window only helped a slight bit.

6

Maya

Nov 10, 2025

·

Stayed 2 nights

The rooms are not well insulated, couldn't sleep at night because of loud noise from trains passing by frequently.

8

Marcia

Nov 17, 2025

·

Stayed 2 nights

The room was clean and spacious. Trains went by frequently throughout the night. Handy location. Parking stalls were very narrow and so big vehicles had difficulty staying in one stall.

6

Nadine

Oct 11, 2025

·

Stayed 1 night

Very dated. Wallpaper was peeling badly in the room. The pull out couch has seen better days, was very saggy. Not comfortable beds or pillows.

6

thomas

Oct 10, 2025

·

Stayed 2 nights

Nice hotel but rooms very outdated

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, accommodating, and helpful, with smooth check-ins and flexibility on early or late check-out at times. A minority reported slow issue resolution or unhelpful interactions.

Related guest reviews

6

Nicole

Feb 16, 2025

·

Stayed 3 nights

Checking in on the first day, the service was brutal. The worker was super short and rude and not very helpful or welcoming.

10

Cynthia

Nov 15, 2025

·

Stayed 2 nights

Great helpful staff

10

Derek

Nov 5, 2025

·

Stayed 1 night

Staff were friendly and room was nice & clean.

6

Soundari

Dec 22, 2025

·

Stayed 2 nights

The staff were courteous and very helpful, and the gym was excellent—one of the best hotel gyms I’ve experienced. However, the bed was very uncomfortable, with a noticeable dip in the middle and at the head of the bed. I reported this to the front desk, and they sent someone to inspect it. It was determined that the bed frame was broken and that both the frame and mattress needed to be replaced. The issue took almost three hours to resolve, which caused significant inconvenience and disrupted my rest

10

Maria Luisa

Nov 24, 2025

·

Stayed 1 night

Front desk was very helpful and very accommodating. Super clean room. Bathroom was sparking clean. Would stay here again.

10

Cheryl

Oct 18, 2025

·

Stayed 2 nights

The rooms were clean and comfortable. The staff were friendly. Especially front desk staff Annie, who went above and beyond to accommodate us during our stay:)

2

Joanne

May 11, 2025

·

Stayed 1 night

We needed to cancel due to having all our money , credit cards and bank cards stolen and hotels.com tried to contact them many times to wave the cancellation fee and they never responded to them after many tries. Will not even attempt to stay at this hotel again in the future. Pour customer service

10

Melanie

Nov 19, 2025

·

Stayed 1 night

Room was great! The gentleman at the front desk was amazing! So friendly , so kind. He was a delight. I forget his name but I hope his manager sees this and will look up the dates of our stay to find out who it was that checked us in. The room was very clean, beds very comfortable. Will definitely stay again.

10

kris

Nov 7, 2025

·

Stayed 1 night

Staff was great and accommodating. Awesome place if you have a Dog. Hot tub outside is nice.

10

Patricia

Apr 19, 2025

·

Stayed 1 night

The staff were super friendly and really made sure we had a great stay. Deepak let us check in early and was super helpful. Annie gave us a late check-out and even tried to accommodate us more, which we really appreciated. The room was clean and comfy too. Overall, we had an awesome experience.

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AI-generated summary based on recent guest reviews

Location

Convenient for dining and highway access, and a short drive to Banff; some areas are walkable. The property backs onto active train tracks, and frequent nighttime trains are a common noise complaint.

Related guest reviews

8

David

Oct 4, 2025

·

Stayed 3 nights

Beautiful view from the room, but be prepared for constant trains to be passing by all day/all night. Perhaps bring a white noise machine.

8

Karen

Oct 5, 2025

·

Stayed 6 nights

The room was exactly as described, 2 very comfortable beds with a functioning bathroom and sitting area with an additional tv, refrigerator and microwave. It didn’t blow me away, it’s an older property and shows signs of the wear it received over time. I just wish the costs reflected that. The team there was very helpful and the location of the hotel is very walkable to restaurants and downtown Canmore. The hot tub was a fantastic benefit after the long days of hiking.

10

Eduard

Oct 13, 2025

·

Stayed 1 night

Good location many guests like being close to downtown.

10

Tarra

Aug 23, 2025

·

Stayed 2 nights

Nice spot convenient for walking to ships and restaurants. Coffee machine in lobby was a huge bonus.

8

Tsz Kan

Jun 9, 2025

·

Stayed 2 nights

Booking and check in was standard. Tesla supercharging across the street was great. Rooms were clean and service was quick. Be aware this property backs onto a busy railroad that splits Canmore. You will hear the rumbling of the train coming by and feel some vibration. It does go by at a high speed so it doesnt linger. The AC helped but was quite dusty. All in all solid 3.5/5 for me!

10

Hubert

Apr 11, 2025

·

Stayed 2 nights

Good location , easy access to Banff . Walkable to Canmore touristy center.

10

Steven

Feb 16, 2025

·

Stayed 1 night

The Chateau Canmore is in a nice location that pretty close to some dinning and shopping options and isn't too far away from the downtown strip. The property itself can use a bit of work to bring up the standard a bit, but overall is nice for a short stay.

8

Katherine

Oct 30, 2025

·

Stayed 1 night

Nice big room, excellent location!

8

Marcia

Nov 17, 2025

·

Stayed 2 nights

The room was clean and spacious. Trains went by frequently throughout the night. Handy location. Parking stalls were very narrow and so big vehicles had difficulty staying in one stall.

8

Larry

Jul 3, 2025

·

Stayed 2 nights

The facility is quite close to busy railroad. Some may object to the noise if your room is on that side. Good and busy breakfast room. Rooms are spacious, many with a separate sitting area.

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AI-generated summary based on recent guest reviews

Dining

The on-site Chez François is often praised for breakfast or lunch, but breakfast is not included. Many appreciated the free lobby coffee machine, while a few found breakfast mediocre or noted no dinner service on site.

Related guest reviews

8

Rachel

Sep 11, 2025

·

Stayed 2 nights

The hot tub, pool and gym were great! It would have been nice to have breakfast included.

10

Hector

Oct 6, 2025

·

Stayed 2 nights

La habitación es espaciosa con vistas a la montaña. Está cerca del centro de Canmore , aunque tenía auto decidí caminar y disfruté el paisaje, el clima y el ambiente. La habitación es algo anticuada pero todo funciona correctamente. Hay café y chocolate gratis en el lobby.

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10

Dale

Oct 25, 2025

·

Stayed 4 nights

Breakfast was great, not free though. The coffee machine in the lobby was great great

8

Karen

Aug 22, 2025

·

Stayed 2 nights

Chez Francois was excellent.

10

Pamela

Jun 3, 2025

·

Stayed 2 nights

The ppl there were polite and the breakfast was soooo good!

8

Gregory

Aug 30, 2025

·

Stayed 3 nights

Clean quiet spacious room with comfortable beds. Had a small issue with the hair dryer that I reported to front desk that was never resolved but staff was very friendly and the surrounding mountains are beautiful! Good food in the restaurant but no dinner option there.

2

Jennifer

Dec 25, 2025

·

Stayed 2 nights

It was a hotel but not happy with the breakfast.

8

George

Dec 1, 2025

·

Stayed 1 night

We enjoyed our stay in a very clean room and we really enjoyed the fireplace in our room on the fourth floor. The breakfast at chez François was excellent and it had lots of gluten-free choices throughout the menu. We’d certainly stay there again.

10

Jenni

Nov 14, 2025

·

Stayed 1 night

Chez Francoise restaurant was great, the hottub area was clean and an an amazing view, beds were comfortable and room nice and clean. Front desk staff was friendly and helpful

10

Jan

Aug 10, 2025

·

Stayed 2 nights

Always satisfying when visit Canmore and stayed at the Chateau we love it very convenient and restaurant Chez Francois perfect.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $74	2 $64	3 $64	4 $60	5 $60	6 $782	7 $795
8 $60	9 $61	10 $61	11 $61	12 $60	13 $128	14 $240
15 $126	16 $61	17 $60	18 $61	19 $63	20 $106	21 $106
22 $63	23 $63	24 $63	25 $62	26 $63	27 $108	28 $108
29 $63	30 $63

Su	Mo	Tu	We	Th	Fr	Sa
		1 $120	2 $120	3 $118	4 $179	5 $166
6 $120	7 $120	8 $120	9 $120	10 $120	11 $144	12 $182
13 $120	14 $120	15 $120	16 $120	17 $120	18 $120	19 $120
20 $57	21 $182	22 $182	23 $182	24 $242	25 $242	26 $274
27 $212	28 $238	29 $238	30 $238	31 $200

Chateau Canmore

Prices for Chateau Canmore

Monthly average prices

About this property

Location

Room options

Superior Suite

Deluxe Suite, 1 Queen Bed, Mobility Accessible

Premium Duplex, 1 King Bed with Sofa Bed

Standard Suite

Executive Suite, 1 Bedroom

Guest reviews of Chateau Canmore

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Chateau Canmore

Considering this hotel for your Canmore trip?

Prices for upcoming dates