What are the check-in and check-out times?

Check-in time is at 15:00, and check-out time is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What is the hotel's location in relation to key landmarks?

The hotel is located in Sapporo City Centre, within a 15-minute walk of Tanukikoji Shopping Street and Odori Park. It is 0.6 mi (0.9 km) from Nijo Market and 0.7 mi (1.1 km) from Hokkaido University.

What are the policies regarding children staying at the hotel?

Children are allowed to stay at the hotel. The minimum age for children to stay for free is not specified.

KOKO HOTEL Sapporo Ekimae - Comfortable Stay in Sapporo

Average nightly price at KOKO HOTEL Sapporo Ekimae by month, last 12 months (USD)
Month	Average price
January	$81
February	$147
March	$87
April	$36
May	$59
June	$73
July	$98
August	$90
September	$94
October	$293
November	$96
December	$418

What guests think

At KOKO HOTEL Sapporo Ekimae, travellers highlight a highly convenient location near Sapporo Station and underground walkways, making it easy to reach sights like Odori Park and the Clock Tower while finding plenty of shops, restaurants and transport options.

Rooms feel modern and generally comfortable but are compact, with central climate control that can run warm, small pillows limited to one per person, and occasional weak Wi‑Fi or limited views. Many guests praise friendly, helpful staff and smooth luggage storage, though service can feel inconsistent at times. Cleanliness feedback is mixed: numerous reviews note fresh, tidy spaces, but recurring comments mention bathroom odors, stray hair, dust, and gaps when cleaning is done on request rather than daily. Expect a well-priced, central base with simple comforts and some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic. There is a coin laundry that can be busy with only one machine, a lobby microwave, and no on-site parking; several guests relied on nearby paid lots.

Related guest reviews

8

??

Jul 1, 2024

·

Stayed 1 night

提携駐車場が無く案内された最安の駐車場が少し遠かったのを除けば、部屋の清潔さ立地の便利さスタッフの対応他全て最高でした。とても快適な時を過ごせました。

10

Junta

Jul 4, 2024

·

Stayed 2 nights

客室数が多い割にコインランドリーの洗濯機は1台でしかも家庭用みたいなモデルなのでまず空かないです。洗濯する前提の旅程を立てている場合は要注意です。

8

kyoji

Oct 13, 2025

·

Stayed 1 night

札幌駅から地下道を通って最寄りまで(5番又は7番出口)行けますので雨や雪でも大丈夫ですただ地下道から地上は階段ですホテルの風呂は小さめ、ベッドは程よい硬さアメニティも一部はフロントでピックアップ程よいビジネスホテルです

10

??

Sep 8, 2025

·

Stayed 1 night

今回、バイクでの旅行で利用させて頂きました。ホテルには駐車場は無いのですが、ちかくに

8

AKEMI

Nov 10, 2025

·

Stayed 1 night

1階に電子レンジがあるので、デパ地下で買い求めたものを温めるのに便利でした。長期滞在者にはランドリーは必須なのでいいと思います。

6

ひろふみ

Dec 1, 2024

·

Stayed 1 night

駐車場が無くて不便

8

ヒデオ

Jun 30, 2024

·

Stayed 1 night

施設は清潔感が高くスタッフの対応も明瞭で感じがとても良かったです。提携の駐車場が無いので、事前のリサーチは必須ですね。

6

YOSHIHARU

Oct 15, 2024

·

Stayed 1 night

駐車場が欲しかった

8

HIROFUMI

Dec 6, 2024

·

Stayed 3 nights

札幌駅地下（チカホ）７番出口から歩いて数十秒でホテル入口といった便利な立地が雪の日には　ありがたいです。１階に大変に賑わっている居酒屋を隣接していて、ホテル内２階にもイタリアンカジュアルレストランの「カプリチョーザ」もあり宿泊者にはモーニングも提供しているようで便利。ちょっとだけ洒落たビジネスホテルって感じでした。今回はツインの部屋を連泊で利用したのですが、部屋の清掃に関しては、ベッド下に　前の宿泊者のポテトチップスのカスなど落ちてたりして正直イマイチって感じですが、コスパ考えれば　かなりお得でした。

10

daisuke

Aug 22, 2024

·

Stayed 1 night

周りに色々ある。綺麗。スタッフの対応も良いし必要なものは揃っている。氷のサービスも嬉しい。

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent. Many guests found rooms and bathrooms tidy, but recurring complaints cite hair in tubs, dust on surfaces, bathroom odors, and missed or infrequent cleaning.

Related guest reviews

4

Yuka

May 29, 2025

·

Stayed 2 nights

第一印象は、全体的に綺麗な印象でしたが、３点残念ことがありました。浴槽内に髪の毛が数本ついていた。浴室扉の蝶番に黒く埃が溜まっていた。ナイトウエアに加齢臭が残っていた。たまたまお掃除に不備があっただけかもしれませんが、この３点で清潔感がなくなり、とても残念でした。

4

HIDEKI

Sep 22, 2024

·

Stayed 1 night

バスルームにバスタブがザラついていた。ナイロンタオルでお湯かけながら洗うとツルツルに！明らかにしっかり清掃されてないと思われれる。比較的キレイな部屋だったが、バスルームが残念だった。

6

MIE

Jan 14, 2025

·

Stayed 3 nights

立地はチカホ7番出口からすぐなので寒い時や悪天候の時でもとても便利です。ですが…宿泊した部屋はホコリが酷く絨毯と壁の境目、段差になっているところ、ひっくり返して置いてあるマグカップの裏、カップ等が置いてある棚、部屋の角の壁、カーテンにまでホコリがあったのはかなりびっくりでした…。洗面ボウルの穴やお風呂の栓が繋がっている金属部分の周りの黒カビが…。壁にもシャンプーかなにかの跡が…。加湿器やシャワーカーテンは綺麗で良かったです！お掃除の時間や人手が足りないようなので高性能のマキタの掃除機を使うとか1日3部屋は重点的に掃除をする、カビにはハイターをする等の工夫をしてお掃除を頑張って欲しいです！！立地は本当にいいので勿体ないです！

2

Rachel

Nov 2, 2025

·

Stayed 2 nights

Room was very dirty - there were many stains on the walls, curtain, shower curtain and even on the pillows. The hotel was so stingy that they only had one small pillow per guest. The pillow was not even a full size pillow - it was probably half the size of a regular pillow and was thin and uncomfortable. When we asked for additional pillows, we were told there are no extra pillows and we basically had to make do with that pathetic one singular pillow per person. Hotel also doesn’t do cleaning every day. They do cleaning every 3rd day, which probably explains the poor condition of the room. For the price of over $300 per night, we found it quite ridiculous that we were expected to bring out the trash bins and dirty towels ourselves since the hotel doesn’t do daily cleaning in the name of being eco-friendly. Bottled mineral water was also not provided, unlike other hotels in that area that we stayed in. Please avoid this hotel if you can.

2

Minoru

Oct 18, 2025

·

Stayed 1 night

掃除が行き届いてないです前宿泊者のスリッパが落ちていました

6

??

Jul 14, 2025

·

Stayed 3 nights

バスタブの掃除があまりできていなかった

10

shinnichiro

Oct 8, 2023

·

Stayed 1 night

清潔

10

ユミ

Jun 27, 2024

·

Stayed 1 night

とても綺麗で良かったです来年の6月また来るのでその時はそちらに宿泊しょうと思います

10

KUSUO

Sep 2, 2023

·

Stayed 2 nights

室内の設備が新しくて、掃除が行き届いてきれいで、アメニティも充実している。スタッフもハキハキしていて感じが良かった。不満が全くない。

10

???

Aug 20, 2025

·

Stayed 1 night

浴室、トイレが臭かったけど他は大変良かったです!!

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Rooms

Rooms are compact and modern, with comfortable beds but very small pillows typically limited to one per person. Several reviews report centrally controlled heating that leaves rooms warm, occasional weak Wi‑Fi, and some rooms lacking views.

Related guest reviews

8

Michael

May 19, 2023

·

Stayed 1 night

The already small window was facing a...wall. Forget about natural light during day time.

6

Brian

Apr 7, 2024

·

Stayed 3 nights

Very close to JR Sapporo Station and the Sapporo Metro! The rooms are super clean and the beds are indeed comfortable! All for a really affordable price. You really can't beat this without going towards the Susukino area. However the only thing that wasn't great is the Internet. All of my devices won't connect to the Internet, only some. Even if I turned Wifi off of other devices, the device in question (a Switch) won't connect in my room. It'll connect flawlessly when I'm in the hallway though, only to lose connection when I go inside my room.

8

YASUMI

Oct 20, 2025

·

Stayed 2 nights

暖房、冷房の切り替えが自分では出来ないのが不満。

8

Hiroyuki

Sep 4, 2023

·

Stayed 3 nights

The facility is around good. The rooms are clean and neat. However, their Wi-Fi condition was not so good, ... or honestly BAD at least during my 4-days stay. Sometimes, the condition was fine, but occasionally it slowed down or even completely stopped. (I tried both PC and smartphones.)

6

Masako

Apr 16, 2024

·

Stayed 2 nights

広さも丁度良く、それなりに綺麗に保たれていました。ただ室内が暑く寝苦しい思いをしました温度調整をしようと思っても暖房と送風しか選択肢がなくてずっと送風を付けていました

6

HON WAH

Apr 15, 2025

·

Stayed 5 nights

The rule one pillow only is not suitable for foreigner and is bad when people are sleeping on side way. Please note.

6

James

Nov 29, 2024

·

Stayed 2 nights

The staff was nice and hotel would have been perfect. Very disappointed in the lack of pillows and air conditioning. The beds only had one pillow and it was so small. When I asked for extra pillows I was told they didn’t have any said they could give me towels. The AC did not work and the room was extremely hot.

8

Ngai

Jul 21, 2025

·

Stayed 1 night

The room are expected small with respected the price, it is common in traveling Japan, small toilet and bathtub, otherwise get used to it or get mad.

10

Tony

May 13, 2025

·

Stayed 5 nights

The property is located a short but walkable distance to Sapporo station which wad perfect for me. There was plenty of konbini, and dining options around and a nice short walk to Odori Park, Sapporo TV tower and subway lines. The property is kept very clean and to a very high standard. Room size was adequate for single person. My only dislike is not being able to control the A/C individually per room but that is because i am a cold sleeper. Otherwise, great room.

6

yuji

Nov 7, 2025

·

Stayed 2 nights

客室が狭く感じたが必要なものは一通り揃っていた。部屋の形状からやむ得ないのだろうがテレビの位置が若干見づらいように感じた。

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Service

Service is generally friendly and helpful, with smooth check-in and baggage storage. A number of guests, however, reported curt communication or inconsistent responses from front desk staff.

Related guest reviews

6

??

Apr 25, 2024

·

Stayed 1 night

フロントの方の対応がよく無いです

10

gina

Oct 31, 2025

·

Stayed 2 nights

All the Staff were so helpful and kind esp the young very tall guy (I forgot to get his name) who exceeded our expectations with extra effort and thoughtful attitude.

6

Mika

Feb 22, 2025

·

Stayed 1 night

チェックインで受付スタッフが早口でなに言ってるかよくわからなかったのと、下向いて表情も暗いし次は無いかなって思います。

4

toshimitsu

Jun 17, 2024

·

Stayed 1 night

チェックアウトの時間前なのにエレベーター2機の内、1機を清掃用で使っており20分以上待たされた。スタッフに言っても待ってくださいとの返答。

10

タダシ

Oct 30, 2024

·

Stayed 2 nights

対応も良く助かりました！

4

みつよ

Aug 14, 2024

·

Stayed 3 nights

カップの交換がされず受付に電話したところ、交換したいなら一階受付に持ってくるように、そうしたら洗って渡しますと女性スタッフに言われました。持っていったところ今度は男性スタッフが、清掃の時に交換するはずだと。なんなのこのホテル？呆れました。3泊しましたがこちらからお願いしないと三日間洗わないカップを使えという事ですよ。スタッフによって真逆の事を言われ、清潔感のなさとスタッフ教育レベルの低さに、他のホテルでは見られない状況を見せつけられました。

10

Kyunghee

Jan 11, 2026

·

Stayed 4 nights

Clean and comfortable hotel with very nice, helpful staff. The location is excellent—close to the station, making it extremely convenient for getting around. Would definitely stay here again.

10

Eiko

Mar 15, 2024

·

Stayed 1 night

フロントのスタッフの方の対応がとても良かったです。

10

タダシ

Sep 14, 2025

·

Stayed 2 nights

とても丁寧に対応して頂きありがとうございました。

2

DAISUKE

Sep 8, 2024

·

Stayed 6 nights

JR札幌駅から徒歩圏内で立地が良いがホテルのスタッフ達は滞在中通じて笑顔が無い。施設に関する簡単な質問をしても面倒そうな気持ちが顔に出ている人が多くて残念、そんなに嫌そうな顔するなら接客業辞めて工場で働けと思う酷さでした。

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Location

Exceptionally convenient for sightseeing and transport, near Sapporo Station and the underground walkway, with attractions, shops, and restaurants close by. Easy to reach even in bad weather.

Related guest reviews

10

しのぶ

Sep 17, 2025

·

Stayed 1 night

駅からのロケーションがとても良いです。朝食会場が狭くで朝の忙しい時間に焦りました

10

Natalia

Aug 11, 2025

·

Stayed 3 nights

Not far from the station, very close to the main city attractions. Great options for dining around the area.

10

Billy

Feb 18, 2025

·

Stayed 2 nights

All about the location and ease factor to so many places and close to Sapporo train station

10

teraoka

May 13, 2024

·

Stayed 1 night

地下歩出入口が近く、非常に便利な立地です

8

rob

Feb 24, 2025

·

Stayed 4 nights

Perfect to walk underground from sapporo station. Take exit 7 and you will be right there.

8

Phil

Feb 22, 2025

·

Stayed 2 nights

This hotel was about 20 second walk from one of the largest underground walkways I have ever seen. It attached to the major JR station and multiple smaller subway lines as well as a variety of large scale malls, food options and smaller shopping areas.

8

Mayumi

Nov 3, 2025

·

Stayed 2 nights

大通り公園、時計台近く、雰囲気の良い居酒屋近く、もちろん駅近で、コンビニも、便利でした

10

Kyunghee

Jan 11, 2026

·

Stayed 4 nights

Clean and comfortable hotel with very nice, helpful staff. The location is excellent—close to the station, making it extremely convenient for getting around. Would definitely stay here again.

10

Satoko

Aug 1, 2024

·

Stayed 1 night

駅近で便利。新千歳空港行きバス停も近くでありがたいです。

10

Tony

May 13, 2025

·

Stayed 5 nights

The property is located a short but walkable distance to Sapporo station which wad perfect for me. There was plenty of konbini, and dining options around and a nice short walk to Odori Park, Sapporo TV tower and subway lines. The property is kept very clean and to a very high standard. Room size was adequate for single person. My only dislike is not being able to control the A/C individually per room but that is because i am a cold sleeper. Otherwise, great room.

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Dining

Breakfast is available and some guests enjoyed it, but others found the selection limited, quality average, and the venue small with waits at busy times. Free lobby drinks are instant.

Related guest reviews

10

しのぶ

Sep 17, 2025

·

Stayed 1 night

駅からのロケーションがとても良いです。朝食会場が狭くで朝の忙しい時間に焦りました

6

けいいち

Oct 16, 2025

·

Stayed 2 nights

ホテルは、便利な場所にありよかったけど、朝食は、いまいちでした。連泊利用の方には、バリエーションが無いです

8

Masanobu

May 7, 2025

·

Stayed 3 nights

部屋に関しては特に文句がありません。朝のブュッフェのセレクションが少ないです。

10

MOTOE

Jun 1, 2025

·

Stayed 1 night

快適でした。朝ごはんもよかったらです。

10

S

Feb 27, 2025

·

Stayed 5 nights

The convenience of KOKO HOTEL Sapporo Ekimae doesn't stop at its location. The hotel offers a seamless underground walkway from Sapporo JR Station, complete with a lift for those with bulky luggage, making snowy treks a thing of the past. Nestled in the tranquil side of Sapporo, it's a haven for peace-seekers. Should you crave a livelier scene, a mere 10-minute stroll leads you to the vibrant hub where Donki thrives. On-site, a delightful restaurant serves up tasty treats on the ground floor, adding to the hotel's charm. For any last-minute needs, a convenient store sits just across the street. Inside, the rooms boast all the essentials, at a price that's hard to beat. Eager to explore further, I'm eyeing the other KOKO on the bustling side for my next stay, confident in the excellent service they promise.

10

KUNIE

Jul 23, 2025

·

Stayed 2 nights

札幌駅から地下道で繋がっている出口に近くて便利だった。また部屋も広くて清潔でした。朝食も美味しくて過ごしやすかった。

10

Yuko

Jul 9, 2025

·

Stayed 3 nights

とてもよかった。受付にコーヒーとお茶のインスタントがあり、部屋で好きなものを飲めたのもありがたい。

8

dooeop

Sep 28, 2025

·

Stayed 3 nights

삿포로 시내는 좁아서 걸어서 돌아다니기 좋아요. 이번 숙소는 삿포로 역과 오도리공원 중간쯤 위치해서 걸어서 10분이내면 어디든지 갈수 있었다. 아침 조식도 좋았다. 중국인이 좀 많아서 혼잡스러운게 좀 그렇지만..1층 출입구 옆 신시대 주점은 가성비 좋은 곳이었다.

10

Paul

Feb 9, 2026

·

Stayed 2 nights

Very nice breakfast!Staff was very friendly and helpful!

8

えみ

Jun 23, 2024

·

Stayed 3 nights

施設設備やスタッフ対応は良かったです。朝食バイキングを後からつけましたが、1500円台支払いましたが、質が低くてコンビニで買っても同じだなと思い残念でした。おかずは全て冷凍食品系列、サラダパサパサ、パンもスーパーで売ってる安いものレベルだったのが非常に残念でした。きっと連日同じような内容なんだろうな。

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $55	20 $86	21 $111	22 $81	23 $92	24 $149
25 $40	26 $53	27 $69	28 $68	29 $148	30 $279	31 $271

Su	Mo	Tu	We	Th	Fr	Sa
1 $143	2 $50	3 $43	4 $49	5 $54	6 $80	7 $94
8 $41	9 $52	10 $50	11 $49	12 $69	13 $79	14 $117
15 $46	16 $46	17 $48	18 $48	19 $48	20 $72	21 $120
22 $90	23 $40	24 $41	25 $46	26 $49	27 $64	28 $91
29 $36	30 $33

KOKO HOTEL Sapporo Ekimae

Prices for KOKO HOTEL Sapporo Ekimae

Monthly average prices

About this property

Location

Room options

Semi-Double Room

Twin Room

Universal Room

Guest reviews of KOKO HOTEL Sapporo Ekimae

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about KOKO HOTEL Sapporo Ekimae

Considering this hotel for your Sapporo trip?

Prices for upcoming dates