Sands Motel By OYO El Paso near Airport

Dumpy little place near the tracks. Perfect location for my visit, you could do worse reasonable cost, great parking/motel. Wifi worthless, could be really nice with a bit of remodeling.

I had a very bad experience, they wanted them to pay $10 dls for each car and $5 dls for the key card. In total I was going to pay a lot of $75. I had to cancel the stay and the hotel and gentlemen ended up throwing my ID card and the cash money became very RUDE!!

As I booked there for the economic price, the man asked for the deposit for the night, which is normal, he said it was refundable and the morning of checkout I asked for it and he said it was taxes for the rooms. I paid the rooms and taxes prior to getting there. If I would have known I was going to end up spending more than what I accounted for I would have reconsidered where to stay. As for the property it has good parking but the rooms appear outdated, it does the job, it permits you to sleep but the restroom had a bad smell.

Smells bad. Dirty. I Preferred losing $65 than staying a night there because there's no refund. Regretted it the second I opened the door.

NASTIEST DIRTIEST PLACE EVER! RUDE STAFF

Place was dirty and not to our liking. A/C not working, sheets and covers torn. Floors dirty. Very unpleasant

Room had cockroaches and no microwave, even they advertised it. I do not recommend this place!

Bed was dirty, heater didn’t work,

This place is dirty nasty smells like the owner. They over charge I will never ever stay there again... Ever ever ever.... Felt a bad vibe walking into nasty bed bug room he tried to change our room they are all the same disgusting!!! Don't waste yourmoney!!

There was no hot water in the shower, the owner came and showed me hot water in room next door, but our room none. I asked please give us that room, he said in the morning. Next day we went out, and returned about 12pm and the owner said no other room. The room was good he said, he said give heater time to heat water. We ran the water for about 10 minutes. I left the hotel and went somewhere else. I have been using this service for years and I want to be treated with respect. This hotel should not be part of Hotels.com list because of poor customer service. All he wanted was more money. You get what you pay for, I was told, but these are basics you need, especially in the middle of winter. I've many other hotels that accommodate me with no problem. The pictures I share show an empty hotel, and room #2 next to mine had really hot water and the owner did not give it to us.

To be honest we didn’t stay there we only lasted like 2 hours. The reason why is because we found a bed bug. Ones told the owners they said it was a cockroach that are usually around and go up the bed. Still wasn’t convinced so we just left.

Not bad for an older motel but it was very hot and took a long time to cool down. Only one outlet available in the whole room and the shower was moldy. Otherwise everything else was fine.

First thing is that at check in I really couldn’t understand the person in the office.so it was hard to check in.second thing was the room. It had a foul smell I slept in the room so I got use to it but it should have been like that.the sheet were dirty had stain same as the mattress.hairs on pillows from previous guess. The bathroom was decent but didn’t use it because I didn’t trust it. I did get some of my deposit back but only 20 they took 30 . So minus 10 dollars back I don’t know why. I don’t recommend this hotel/motel.

Dumpy little place near the tracks. Perfect location for my visit, you could do worse reasonable cost, great parking/motel. Wifi worthless, could be really nice with a bit of remodeling.

Place was dirty and not to our liking. A/C not working, sheets and covers torn. Floors dirty. Very unpleasant

Room had cockroaches and no microwave, even they advertised it. I do not recommend this place!

Overall, I did not care for my stay at this location. It took me about 5 minutes of waiting at the front desk in order to get some help. I could hear that there was someone else in the back working, but I could never get that person’s attention. However, when I got ready to walk to my car to try to look up the motel phone number to call the front desk, the front desk attendant finally came in the office to the front desk. Once we arrived at our room and opened the door, we quickly saw that the room was very outdated and worn. The bathroom looked like it had not been updated since the 1960's and the room did not look anywhere near as nice as the online photos of this motel. Plus instead of a sofa in our room, the room had a 2nd or 3rd row “car seat” to sit on. Yet as that old saying goes “You get what you pay for.”. Though the rate was good, we only planned to stay there for about 10 hours since we were only stopping for the night to get a good night sleep (after driving for about 11 hours that day), so we could wake up rested very early the next morning and finish the second part of another 11 hour drive.

Bed was dirty, heater didn’t work,

Super dirty and no working chargers

First of all advertising was not true? Not close to the El Paso airport? You can't check in until after 3:00 you have to check out by 10:00 it takes up 2 2 flushes for the toilet no where was it advertised that you had 2 leave a 10.00 room key deposit ac was pointed up instead of in the direction of the bed

Room was very hot

Upon my arrival at check in, the man at the front desk demanded for me to pay him 20$ for the room key. I couldn’t understand what he was saying because of broken English but he never stated the reason for it. I paid him anyway because I was afraid he would deny me the room. Nothing of this was mentioned in the listing otherwise I would have never booked this place. The room was poor quality and had an oder that lingered throughout my stay. There was stains on the walls, the lamp was broken, and the shower water pressure was extremely high. On the day of checking out of the hotel, ten o clock was the official time to be checked out, around 9:40 the man at the desk came to my door demanding to “hurrry and leave” even though I was already packing and loading my vehicle for check out. This upset me because he barged in my room looking around and proceeded to ask me questions about my stay. I was not in the mood to converse with the man and I told him I still have 20 more minutes till check out. He then stood and watched me until I had finally left the premises. This man had made me very uncomfortable and I would not recommend this hotel to anyone, regardless of the low price.

Not bad for an older motel but it was very hot and took a long time to cool down. Only one outlet available in the whole room and the shower was moldy. Otherwise everything else was fine.

NASTIEST DIRTIEST PLACE EVER! RUDE STAFF

I would not recommend this motel. To begin with I made a reservation and paid through Expedia and when checking in the manager was having a difficult time with the fact that I paid through Expedia. He told me not to pay through Expedia but to pay them directly. The room did not have a microwave and the refrigerator kept freezing my food. Plus there were cockroaches. I had to extend my stay twice and each time they charged me a $10 deposit for key, which came out to $30. When I checked out the manager only gave me $10 and denied he had charged me the two times! Expedia should not advertise this property!

The staff was very shady. My experience started with the front desk telling me they needed $100 cash for a key deposit. I told him I don't carry much cash and said so only had $10. He took that. Got the room and I will let the pictures speak for themselves. The bed was made and that's about all that was done. The bathroom had towels but everything was not clean and the toilet still had streaks from the last guest. It's in a neighborhood surrounded by annoil refinery. This place is good for solo travelers that are used to substandard accommodations. Stay away if you want to feel safe.

The chekin was rough he couldn't find me then said I owe a 30 dep and I get 20 Bak had to be cash wudnt give me key. But once that happens it was cool

There was no hot water in the shower, the owner came and showed me hot water in room next door, but our room none. I asked please give us that room, he said in the morning. Next day we went out, and returned about 12pm and the owner said no other room. The room was good he said, he said give heater time to heat water. We ran the water for about 10 minutes. I left the hotel and went somewhere else. I have been using this service for years and I want to be treated with respect. This hotel should not be part of Hotels.com list because of poor customer service. All he wanted was more money. You get what you pay for, I was told, but these are basics you need, especially in the middle of winter. I've many other hotels that accommodate me with no problem. The pictures I share show an empty hotel, and room #2 next to mine had really hot water and the owner did not give it to us.

Upon my arrival at check in, the man at the front desk demanded for me to pay him 20$ for the room key. I couldn’t understand what he was saying because of broken English but he never stated the reason for it. I paid him anyway because I was afraid he would deny me the room. Nothing of this was mentioned in the listing otherwise I would have never booked this place. The room was poor quality and had an oder that lingered throughout my stay. There was stains on the walls, the lamp was broken, and the shower water pressure was extremely high. On the day of checking out of the hotel, ten o clock was the official time to be checked out, around 9:40 the man at the desk came to my door demanding to “hurrry and leave” even though I was already packing and loading my vehicle for check out. This upset me because he barged in my room looking around and proceeded to ask me questions about my stay. I was not in the mood to converse with the man and I told him I still have 20 more minutes till check out. He then stood and watched me until I had finally left the premises. This man had made me very uncomfortable and I would not recommend this hotel to anyone, regardless of the low price.

Nothing to like. Staff very unfriendly and demanded tip for lousy service.

They didn’t let me check in

The receptionist is terribly rude, yelling and slamming his hands at the counter. He would not honor the reservation made through here and demanded I pay CASH (not card) for the full amount of the reservation even though I showed him the reservation was paid in full through the app

As I booked there for the economic price, the man asked for the deposit for the night, which is normal, he said it was refundable and the morning of checkout I asked for it and he said it was taxes for the rooms. I paid the rooms and taxes prior to getting there. If I would have known I was going to end up spending more than what I accounted for I would have reconsidered where to stay. As for the property it has good parking but the rooms appear outdated, it does the job, it permits you to sleep but the restroom had a bad smell.

Dumpy little place near the tracks. Perfect location for my visit, you could do worse reasonable cost, great parking/motel. Wifi worthless, could be really nice with a bit of remodeling.

Sands Motel in El Paso TX backs up to a large oil refinery, look at it on a satellite map. My room had a filthy stained couch, torn carpets and hair in sheets. Desk staff were polite about everything, but this motel is cheapest and has a no-refund policy for reasons, Exterior looks fine.

The staff was very shady. My experience started with the front desk telling me they needed $100 cash for a key deposit. I told him I don't carry much cash and said so only had $10. He took that. Got the room and I will let the pictures speak for themselves. The bed was made and that's about all that was done. The bathroom had towels but everything was not clean and the toilet still had streaks from the last guest. It's in a neighborhood surrounded by annoil refinery. This place is good for solo travelers that are used to substandard accommodations. Stay away if you want to feel safe.

First of all advertising was not true? Not close to the El Paso airport? You can't check in until after 3:00 you have to check out by 10:00 it takes up 2 2 flushes for the toilet no where was it advertised that you had 2 leave a 10.00 room key deposit ac was pointed up instead of in the direction of the bed

I stayed here for a weekend getaway and loved the hotel’s atmosphere. The décor was stylish yet cozy, and the lobby had a relaxing vibe. definitely a highlight—great drinks and an even better view.