Is parking available at the hotel?

Yes, free self-parking is available on-site.

What are the check-in and check-out times?

Check-in is at 15:00 and check-out is at 12:00. Early or late check-in/check-out options are not specified.

Where is the hotel located?

The hotel is located in Campo de Golf, Ixtapa, next to a golf course and near Zihuatanejo Bay and La Madera Beach. It is also close to family-friendly attractions like Magic World Aquapark.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor pool and a children's pool. The outdoor pool is seasonal.

Are children allowed at the hotel?

Children are allowed at the hotel, but those under 11 years old must be supervised by an adult in the swimming pool.

Hotel Ixzi Plus

What guests think

Across recent reviews, Hotel Ixzi Plus is a quiet, good-value option with friendly staff, but travellers also note limited dining, a residential location away from the beach, and maintenance issues like unreliable hot water and a sometimes cloudy pool.

On-site food service is mostly breakfast-only, with occasional closures or crowding, variable quality, and some complaints about unclear pricing or inclusion. Housekeeping earns frequent praise, though a few guests report ants, mosquitoes, or stained linens. Parking is limited, so expect a straightforward stay with basic conveniences, best if you have transport and flexible dining plans.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Pool feedback is mixed: some guests enjoyed it, while others found it cloudy, under maintenance, or cold. Parking is limited and tight, and one review notes the lack of a lobby TV.

Related guest reviews

2

Cesar

Dec 4, 2025

·

Stayed 1 night

Mal, la alberca en mantenimiento y el restaurant sin funcionar

10

eddie

Dec 9, 2021

·

Stayed 5 nights

Very clean hotel, friendly staff. The only thing that needs to be adresses is the pool that requires a little love.

8

Iván

Jan 7, 2024

·

Stayed 4 nights

Estuve del 2 al 6 de enero, en general la instalaciones son adecuadas para el tipo de hotel acordé a sus estrellas, la alberca es de agua fría, no muy recomendable en ésta temporada; iba con mi esposa y dos hijos, sólo nos dieron 2 toallas a pesar que en dos ocasiones solicité 2 más; el estacionamiento sólo tiene 6 cajones funcionales, están marcados 4 atrás pero el espacio es insuficiente para estacionar los 2 centrales, hay que dejar el auto afuera; el restaurante cierra a las 12 del día, deberían tener por lo menos 1 máquina de refrescos ya que no hay ninguna tienda cerca, el Oxxo más cercano está a 10 minutos en auto. La zona es tranquila, sin ruido, el personal agradable.

4

Eduardo

Jan 9, 2023

·

Stayed 19,365 nights

Las instalaciones no son viejas sin embargo, las habitaciones carecen de roperos o cajones dónde guardar la ropa. Lo más molesto es la falta de rigor del personal administrativo en turno que permite que a altas horas de la noche la gente se reúna en el lobby a beber, poner música y hacer escándalo. El restaurante solo funciona en el desayuno y el estacionamiento es demasiado pequeño para la cantidad de huéspedes.

10

Lucero

Mar 11, 2024

·

Stayed 4 nights

Lindo lugar para hospedarse solo sirven desayuno, les falta ofrecer mas opciones de snacks o comida y cena.

6

Guadalupe

Mar 2, 2026

·

Stayed 5 nights

La habitación necesita reparaciones y la chapa del balcón no sirve, el trato del personal fue excelente, la alberca está muy turbia, y ya no encienden las luces de la misma, falta fumigar y quitar un enjambre de avispas

10

Jair Obed

Jan 23, 2025

·

Stayed 2 nights

Estacionamiento reducido, pero muy amable la atención.

2

James

Feb 3, 2026

·

Stayed 28 nights

Restaurant food poor. Only open for breakfast. We understood we were to have a kitchenette but didn't even have a fridge or coffeemaker. ..or hotplate ..we had to take a taxi to go downtown for food...too far to walk....lots of mosquitoes! The housekeepers kept the rooms and grounds very clean and were pleasant and helpful..lovely pool and sitting area.....if we were caught with food in our room we could be fined.

8

Enrique

Feb 20, 2025

·

Stayed 2 nights

Todo bien, el único detalle es que ofrecen servicio de restaurante y bar pero durante mi estancia nunca hubo servicio.

6

Adolfo Alejandro

Jan 5, 2025

·

Stayed 4 nights

El baño tapado y el último día no salía nada de agua caliente . La alberca muy turbia

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Cleanliness

Many guests praise overall cleanliness, but some report stained linens and insects (ants and mosquitoes), with a few calling for fumigation.

Related guest reviews

10

javier

Mar 7, 2025

·

Stayed 2 nights

El servicio excelente habitaciones limpias y lugar muy limpio

2

Ernesto

Dec 31, 2025

·

Stayed 2 nights

Tenía hormigas

10

Brenda jazmín

Aug 8, 2023

·

Stayed 2 nights

Solo que chequen las hormigas y los bichos en la habitación. Fue lo único incómodo.

10

MARIA

Dec 14, 2025

·

Stayed 1 night

Limpieza

4

Beatriz

Jul 24, 2024

·

Stayed 1 night

La habitación no estaba limpia y la ropa de cama sucia. La alberca solo te permiten usarla hasta las 9 pm y eso no lo dicen en la página sino hasta que estas allá.

10

Arturo

May 24, 2025

·

Stayed 3 nights

Exelente limpieza y amabilidad

4

Alicia

Oct 8, 2023

·

Stayed 3 nights

Sabanas manchadas y sucias y no respetaron el precio del Desayuno el costo era $120 y lo cobraron en $150

6

Guadalupe

Mar 2, 2026

·

Stayed 5 nights

La habitación necesita reparaciones y la chapa del balcón no sirve, el trato del personal fue excelente, la alberca está muy turbia, y ya no encienden las luces de la misma, falta fumigar y quitar un enjambre de avispas

10

Armando

May 25, 2024

·

Stayed 3 nights

Habitaciones limpias, lugar tranquilo

8

Maria

Jun 8, 2023

·

Stayed 5 nights

The hotel pool area and rooms were clean. It would have been nice to have to have a mini frig. and coffee maker. Did not like the location which is in a residential area and had to take a 10 min. walk to main street to take public transportation to find a restaurant or convenience store, therefore, having a car rental would've been best for us.

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Rooms

Rooms and villas are often spacious and comfortable, but recurring issues include inconsistent hot water, bathroom blockages, leaks during rain, and occasional AC or fridge problems. Mattress comfort varies.

Related guest reviews

8

JACOB GONZALO MARTINEZ

Jan 5, 2024

·

Stayed 3 nights

Las camas. Los colchones están muy duros y rígidos no pudimos dormir. La verdad fue muy incomodo

10

Josefina

Jun 16, 2024

·

Stayed 1 night

Me gustó camas muy comodas

8

Enrique

Apr 26, 2025

·

Stayed 4 nights

Desde el día que me hospede no tuve agua caliente para bañarme

8

ARTURO JUAN

Jan 10, 2024

·

Stayed 3 nights

En general muy bien, sin embargo en una de las dos habitaciones que rentamos no hubo agua caliente en dos de los 3 días que estuvimos.

6

Jesús Antonio

Oct 2, 2024

·

Stayed 7 nights

Desayunos malos, habitación sin agua caliente, deficiencia en las instalaciones, goteras por todas partes.

6

Mariela

Apr 3, 2023

·

Stayed 3 nights

Falló el clima dentro de la villa, y en una habitación fel hotel no servia bien el clima y el refrigerador no enfriaba bien

10

Cesar

Jan 10, 2025

·

Stayed 2 nights

La villa es muy comoda y hay mucho espacio. Un lugar muy tranquilo y muy bonito

8

Alejandra

Mar 1, 2023

·

Stayed 2 nights

Les hace falta renovar toallas; muy desgastadas. Pero en gral muy amplias las habitaciones.

8

Lesslie

Aug 1, 2023

·

Stayed 2 nights

Second time staying here, this time it wasn't as pleasant as the first time. It was raining this time and water was coming through the walls and pooling inside the room, front desk wasn't interested in the fact, also one thing that really bothers me is that they only leave 2 towels per room regardless of how many are staying, for us we were 2 adults and 2 kids and front desk suggested kids reuse the adults towels. I would stay there again but I really hope management actually reads these reviews and pays attention to guest complaints.

6

Adolfo Alejandro

Jan 5, 2025

·

Stayed 4 nights

El baño tapado y el último día no salía nada de agua caliente . La alberca muy turbia

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Service

Staff are frequently described as friendly and attentive, but several guests experienced unhelpful or rude reception and miscommunication about breakfast inclusion or charges.

Related guest reviews

10

Maria

May 28, 2024

·

Stayed 3 nights

Muy agradable el lugar. El personal debería ser más amable ( no todos, la mayoría si son amables

10

Alfonso

Jun 5, 2025

·

Stayed 1 night

Todo muy bien desde la llegada, el personal muy amable.

6

Jesús Ricardo

Jan 4, 2026

·

Stayed 8 nights

Toallas rotas, mala atención en recepción (de algunos, no todos); buena limpieza

10

Luz Elena

Mar 11, 2024

·

Stayed 3 nights

Muy amables y atentos el personal, nos dieron recomendaciones de las playas donde conocer, está limpio, bonito y cómodo nos gustó mucho.

10

Daniel hiram Gonzalez

Oct 30, 2024

·

Stayed 2 nights

Buen Hotel, en zona residencial, con una acceso rápido. Instalaciones en muy buen estado aunque pueden mejorarlas un poco. Servicio muy bueno.

10

Valentina

Jan 6, 2025

·

Stayed 2 nights

Exelente atención

6

Jackie

Jul 27, 2024

·

Stayed 2 nights

Muy bonitas la villas y cómodas. Y mucho espacio pero no me gustó que cuanto estaba reservando el cuarto me dijieron que el desayuno venía incluido. Pregunte dos veces si venía incluido el desayuno y me aclaró que si nunca me dije el recepcionista que teníamos que pagar aparte hasta después que dijo que era completamente aparte. Eso no me gustó nada. Nomás engañaron a uno. Y el costo fue super alto del desayuno y del la villa la verdad. También no me gustó que todo estaba super lejos no había ninguna tienda ni nada por allí cerca para hacer compras esto fue muy inconveniente para nosotras que no tenemos automóvil. Hermosa la colonia pero engañosa el servicio.

6

Alma Vanessa

May 19, 2025

·

Stayed 3 nights

Pésimo servicio de Félix en la recepción demasiado grosero y nada servicial. Todos los días hubo fiesta de puros hombres hasta la madrugada creemos que es lavado de dinero o está tomado por el narco.

8

Lesslie

Aug 1, 2023

·

Stayed 2 nights

Second time staying here, this time it wasn't as pleasant as the first time. It was raining this time and water was coming through the walls and pooling inside the room, front desk wasn't interested in the fact, also one thing that really bothers me is that they only leave 2 towels per room regardless of how many are staying, for us we were 2 adults and 2 kids and front desk suggested kids reuse the adults towels. I would stay there again but I really hope management actually reads these reviews and pays attention to guest complaints.

8

Rosita

Jul 10, 2023

·

Stayed 7 nights

Property situated in a private area surrounded by beautiful residences. Perfect for someone to get away from traffic and people. I traveled for vacation with little ones who constantly wanted something different so a local store would have been nice for example an Oxxo. The villa was equipped with everything needed to cook but again I wanted convenience as I came to relax. It is raining season so that was expected but the rain flooded our first and second floor. Sr. Miguel was very helpful and quickly moved us to another villa. I think I would have enjoyed my full stay had I stayed but I became member of one f the resorts so we moved on our second day. I would recommend the hotel anytime.

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Location

Set in a quiet residential area away from the beach and downtown; many recommend using a car or taxis since shops and restaurants are not within easy walking distance.

Related guest reviews

8

Rose

Jan 30, 2024

·

Stayed 1 night

Was a nice property, probably not walkable to beach, but with car it’s fine. Nice area to sit and chill outside around pool. Has a restaurant, reasonable and good.

10

Haydee

Apr 28, 2025

·

Stayed 3 nights

Es un hotel que no está en la playa pero muy lindo el lugar

8

Iván

Jan 7, 2024

·

Stayed 4 nights

Estuve del 2 al 6 de enero, en general la instalaciones son adecuadas para el tipo de hotel acordé a sus estrellas, la alberca es de agua fría, no muy recomendable en ésta temporada; iba con mi esposa y dos hijos, sólo nos dieron 2 toallas a pesar que en dos ocasiones solicité 2 más; el estacionamiento sólo tiene 6 cajones funcionales, están marcados 4 atrás pero el espacio es insuficiente para estacionar los 2 centrales, hay que dejar el auto afuera; el restaurante cierra a las 12 del día, deberían tener por lo menos 1 máquina de refrescos ya que no hay ninguna tienda cerca, el Oxxo más cercano está a 10 minutos en auto. La zona es tranquila, sin ruido, el personal agradable.

10

RAUDEL

Feb 19, 2024

·

Stayed 1 night

Solo nos quedamos 1 día, la alberca estuvo maravillosa, un poco escondido el hotel , muy limpio y personal muy amable

8

GERARDO MOTA

Jan 2, 2025

·

Stayed 3 nights

Aunque no está en la playa, se encuentra muy cerca.

8

Claudia

May 31, 2023

·

Stayed 1 night

El hotel esta bien de acuerdo al precio, los empleados muy amables, solo pudimos desyunar ahi y estuvo muy rico. Se encuentra en una colonia privada, por lo cual no hay nada de restaurantes alrededor pero a 5 min en taxi ($75-$90 pesos) puedes llegar a unos locales comerciales y encontraras varias opciones.

8

Maria

Jun 8, 2023

·

Stayed 5 nights

The hotel pool area and rooms were clean. It would have been nice to have to have a mini frig. and coffee maker. Did not like the location which is in a residential area and had to take a 10 min. walk to main street to take public transportation to find a restaurant or convenience store, therefore, having a car rental would've been best for us.

2

James

Feb 3, 2026

·

Stayed 28 nights

Restaurant food poor. Only open for breakfast. We understood we were to have a kitchenette but didn't even have a fridge or coffeemaker. ..or hotplate ..we had to take a taxi to go downtown for food...too far to walk....lots of mosquitoes! The housekeepers kept the rooms and grounds very clean and were pleasant and helpful..lovely pool and sitting area.....if we were caught with food in our room we could be fined.

6

Carlos

Dec 8, 2024

·

Stayed 3 nights

Propiedad muy bonita lastima que no cuentan con comidas y cenas y no hay cerca donde adquirirlos

10

Manuel

Mar 16, 2022

·

Stayed 1 night

The villas are perfect for a family or group of friends, if you’re going to be there for a couple of days, maybe a 5 minute drive to downtown ixtapa, lots of food and great beaches, the property also has a pool next to the villas which is cool. Definitely recommend staying here if you want to save some money instead of getting an all inclusive hotels by the beach.

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Dining

Dining is limited to a small breakfast service; at times it is closed or overcrowded, and quality ranges from good to poor. Several guests mention unclear pricing or that breakfast was not included as expected.

Related guest reviews

2

Cesar

Dec 4, 2025

·

Stayed 1 night

Mal, la alberca en mantenimiento y el restaurant sin funcionar

10

Hugo

May 5, 2025

·

Stayed 3 nights

Variar un poco el menú del restaurante para el desayuno pero en general excelente lugar

10

Nancy

Feb 23, 2024

·

Stayed 2 nights

Buen servicio, solo el desayuno algo frio

4

Alicia

Oct 8, 2023

·

Stayed 3 nights

Sabanas manchadas y sucias y no respetaron el precio del Desayuno el costo era $120 y lo cobraron en $150

8

Maria

Feb 10, 2023

·

Stayed 3 nights

The place it’s beautiful except that they only have very small restaurant only open from 8- till noon no stores around very far from the downtown

10

Lucero

Mar 11, 2024

·

Stayed 4 nights

Lindo lugar para hospedarse solo sirven desayuno, les falta ofrecer mas opciones de snacks o comida y cena.

2

James

Feb 3, 2026

·

Stayed 28 nights

Restaurant food poor. Only open for breakfast. We understood we were to have a kitchenette but didn't even have a fridge or coffeemaker. ..or hotplate ..we had to take a taxi to go downtown for food...too far to walk....lots of mosquitoes! The housekeepers kept the rooms and grounds very clean and were pleasant and helpful..lovely pool and sitting area.....if we were caught with food in our room we could be fined.

6

Carlos

Dec 8, 2024

·

Stayed 3 nights

Propiedad muy bonita lastima que no cuentan con comidas y cenas y no hay cerca donde adquirirlos

8

Enrique

Feb 20, 2025

·

Stayed 2 nights

Todo bien, el único detalle es que ofrecen servicio de restaurante y bar pero durante mi estancia nunca hubo servicio.

8

ABELARDO

Dec 31, 2023

·

Stayed 2 nights

el hotel está en muy buenas condiciones, todo sirve perfecto, aire, agua caliente, etc. Obvio está lejos de la playa como para caminar y el restaurante se saturó y fue imposible desayunar. Cómo siempre digo, ya sabes la cantidad de gente que vas a tener por tus reservas, prepárate.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $78	19 $83	20 $87	21 $89	22 $86	23 $98	24 $107
25 $95	26 $102	27 $87	28 $97	29 $87	30 $105	31 $102

Su	Mo	Tu	We	Th	Fr	Sa
1 $109	2 $99	3 $99	4 $99	5 $96	6 $112	7 $115
8 $96	9 $102	10 $99	11 $96	12 $112	13 $99	14 $170
15 $196	16 $96	17 $94	18	19 $94	20 $116	21 $119
22 $94	23 $94	24 $103	25 $101	26 $94	27 $155	28 $155
29 $104	30 $97

Hotel Ixzi Plus

About this property

Location

Room options

Standard Villa

King Room

Queen Room with Two Queen Beds

Deluxe Villa

Guest reviews of Hotel Ixzi Plus

Who stays here?

What guests think

Property Policies

Check-in instructions

FAQs about Hotel Ixzi Plus

Prices for upcoming dates