Name: BOK21 - Hotel en Cancun
Address: AV. Bonampak SM. 4 MZ 03 Lote 20, 21 Y 22, Cancun, Quintana Roo, Mexico, Cancun, Quintana Roo, MX
Price range: $39–$83 per night
Rating: 8

What guests think

At BOK21 - Hotel en Cancun, travelers highlight a central, good-value base with simple, spacious rooms, generally clean spaces, and friendly staff, while recurring downsides include street traffic noise, limited amenities, and occasional Wi‑Fi or housekeeping inconsistencies.

The location is walkable to shops, restaurants, and city sights, with beaches a short drive away. On-site parking is limited, and there is no elevator, so access is by stairs. Guests mention complimentary coffee, drinking water, or small snacks rather than full dining options. Best for budget travelers who value location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with street-side parking that can be limited; there is no elevator.

Related guest reviews

8

Kathryn

Oct 31, 2023

·

Stayed 1 night

I think that you’re getting exactly what you pay for at this property. The walls are all dinged up and the floors haven’t been swept or mopped in the rooms, the wall you share with the street is more like a garage door so every single sound comes through. The beds are rock hard but the bedding was clean. Shower had gaps and gashes in the tiles and the fixtures are rusting. Doesn’t seem to have an elevator so expect stairs to your room-as well as to enter the building itself. Front desk was kind and helped me with my bags. Small waters and granola bars were offered to guests in the lobby as well as a coffee area both in the rooms and the lobby. The Wi-Fi was very in and out and worked periodically. No landlines to make calls at the hotel. Worked in a pinch but would never stay for an extended period of time.

10

Ashoka

Jun 5, 2025

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Stayed 2 nights

CLEAN ROOMS, WELL MAINTAINED.. HOT WATER. nice staff . good parking

10

Ashoka

Sep 20, 2025

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Stayed 3 nights

i like staying at this clean hotel. its close to the city areas and also tourist restaurant areas. and also the main mall. all walkable or short drives. parking is tricky but there is space.

6

Michal

Dec 30, 2023

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Stayed 1 night

The hotel is relatively well located which is a positive if you want to walk to city center, but due to the missing sound insulation also a negative as there's quite some traffic at night. Staff was friendly and helpful, offered to help with luggage several times. Since the hotel doesn't have an elevator, help with heavy luggage is really appreciated. Parking is available just outside the hotel with few places reserved only for the hotel. Cleanliness and condition not 100% perfect, but for a 2** budget hotel acceptable. Wifi rather OK for simple tasks.

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Cleanliness

Many guests find rooms very clean, but several report inconsistent housekeeping (e.g., linens or towels not replaced) and some maintenance wear.

Related guest reviews

8

José manuel

Jan 6, 2026

·

Stayed 2 nights

La limpieza no fue d lo mjor.

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $83	19 $63
20 $40	21 $39	22 $41	23 $39	24 $64	25 $64	26 $40
27 $65	28 $66	29 $40	30 $40

Su	Mo	Tu	We	Th	Fr	Sa
				1 $64	2 $64	3 $81
4 $64	5 $64	6 $47	7 $64	8 $44	9 $64	10 $81
11 $77	12 $64	13 $64	14 $64	15 $41	16 $52	17 $64
18 $64	19 $52	20 $56	21 $64	22 $63	23 $81	24 $44
25 $78	26 $64	27 $39	28 $64	29 $64	30 $81	31 $63

About this property

Location

Room options

Suite

Business Room

Habitacion King

Habitacion Doble Individual

Habitacion Suite

Guest reviews of BOK21 - Hotel en Cancun

What guests think

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