When i arrived we found out the AC was not working, in Arizona in July that is a big issue. After houts of conversation with the host and vrbo.com the host agreed to refund me so I could try and find somewhere else. Vrbo would not help in anyway even though they said they would. I had to pay a lot more to get hotel rooms for my family and after hours of searching found rooms. Vrbo still uas not contacted me or tried to make things right. Host was wonderful this was unfortunate that the AC didn't work. The problem was vrbo 100 percent.
When i arrived we found out the AC was not working, in Arizona in July that is a big issue. After houts of conversation with the host and vrbo.com the host agreed to refund me so I could try and find somewhere else. Vrbo would not help in anyway even though they said they would. I had to pay a lot more to get hotel rooms for my family and after hours of searching found rooms. Vrbo still uas not contacted me or tried to make things right. Host was wonderful this was unfortunate that the AC didn't work. The problem was vrbo 100 percent.