Is parking available at the property?

Free self parking is available on-site, but guests must contact the property in advance to reserve it.

What type of breakfast is offered and what are the serving hours?

A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 11:00 AM.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.

Are airport shuttle services available?

Airport shuttle services are available, but specific pricing and arrangements should be confirmed with the property.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additional details can be confirmed by contacting the property.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and Hanoi Old Town Night Market. It is approximately 0.3 km from Hanoi Opera House and 1.1 km from Ho Chi Minh Mausoleum.

Does the property have a swimming pool?

Yes, the property features both an indoor pool and an outdoor heated pool, with access available from 7:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Up to 2 children aged 4 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of VND 5,103,000 per night. Advance request or confirmation is required for this service.

Capella Hanoi - Luxury Hotel Experience

Average nightly price at Capella Hanoi by month, last 12 months (USD)
Month	Average price
January	US$791
February	US$666
March	US$755
April	US$651
May	US$484
June	US$441
July	US$477
August	US$456
September	US$527
October	US$622
November	US$774
December	US$725

What guests think

At Capella Hanoi, most reviews highlight elegant opera-inspired rooms, outstanding service, memorable dining, and a convenient Old Quarter location, with facilities like spa, pool, bars and hotel rituals adding to a polished, experience-focused stay.

Many note high cleanliness and meticulous housekeeping. Some guests mention street-facing room noise and found pricing high for the value. A few also report confusion around "flexible" check-in/out and isolated issues like spotty Wi-Fi or a limited gym. Expect a polished boutique experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are praised, with mentions of a quality spa, pool, stylish bars, and hotel rituals and activities that enhance the stay.

Related guest reviews

10

Danielle

25 Mar 2023

·

Stayed 5 nights

Absolutely stunning hotel with great amenities and activities. We've stayed at a lot of beautiful properties around the world and this is definitely one of the top hotels we've ever stayed. The staff are all so nice from the front desk to wait staff to bartenders to the spa, etc.

10

Wing Chi

3 Oct 2023

·

Stayed 3 nights

Very good service and welcomed by staff Enjoyed afternoon tea and evening ritual sessions Will definitely revisit again

10

Arnt

31 Jan 2025

·

Stayed 1 night

Exceptional. We came from Hotel Marina Bay Sands in Singapore and this was just another level. I think it was my best experience at a Hotel ever. Very Nice bars and restaurant. Truly a top experience from the time you entered to you left.

10

Sebastien

17 Dec 2023

·

Stayed 1 night

Very nice hotel. Perfect service and amenities.

10

Peter

28 Mar 2024

·

Stayed 2 nights

Everything was exceptional. The staff, the amenities, the facilities, the room, EVERYTHING has been absolutely outstanding. We do travel a lot, but no other hotel has come close to the level of hospitality and attention to detail we've experienced at the Capella in Hanoi.

10

Shivin

4 Jul 2023

·

Stayed 3 nights

Best hotel experience we could have possibly asked for on a celebratory weekend. The personalised service, thoughtful recommendations, wonderfully appointed rooms, excellent housekeeping, delightful hotel rituals, authentic food, relaxing spa, and cohesive opera theme are simply second to none. Would travel the world for a chance to stay at this hotel again.

10

Jeffrey

31 May 2022

·

Stayed 2 nights

Excellent hardware and staff are very attentive

10

YUji

17 Oct 2025

·

Stayed 2 nights

ハノイで最高級の上質な宿泊体験が出来るホテルです。インテリアデザインは斬新でかつ快適、滞在中、館内レストラン、スパ、無料のサウナ・ジム・プール、無料のアフタヌーンティーやアクティビティなど、全て楽しみました。また宿泊したいホテルでした。

Translate

10

Roo

22 Jul 2023

·

Stayed 3 nights

This hotel is pure bliss. Amazing design. Incredible facilities. And the loveliest most professional team.

10

Gail

12 Dec 2023

·

Stayed 1 night

Had a great experience at The Capella. Everything was first rate!!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently highlight very clean rooms and excellent housekeeping.

Related guest reviews

10

HOKYUNG

2 Dec 2022

·

Stayed 1 night

I experienced the best hotel in my life. The staff were very kind, the room and bathroom were very clean, and when I came back from going out, it was well organized. The breakfast was excellent and the afternoon tea and happy hour wine were really good. I really want to go back to Capella Hanoi!All the staff were kind, but the best was Duc. He had the best sense.

10

leonardo

22 Feb 2026

·

Stayed 2 nights

Quarto impecável. Restaurante excelente. Recomendo a todos.

Translate

10

Alexander

27 Dec 2025

·

Stayed 3 nights

Beautiful unique colonial era room. The cleanliness was of a very high standard and the breakfast was one of the most memorable aspects of the stay. Location is perfect as it’s a close stroll to anything in the old quarter.

10

Shivin

4 Jul 2023

·

Stayed 3 nights

Best hotel experience we could have possibly asked for on a celebratory weekend. The personalised service, thoughtful recommendations, wonderfully appointed rooms, excellent housekeeping, delightful hotel rituals, authentic food, relaxing spa, and cohesive opera theme are simply second to none. Would travel the world for a chance to stay at this hotel again.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are elegant, art deco/opera themed, and comfortable, with suites standing out; however, traffic noise affects some street-facing rooms.

Related guest reviews

10

Summer

10 Sept 2025

·

Stayed 2 nights

We already miss it already! My husband and I's favorite hotel we have ever stayed in. The hotel in itself is an experience from the soiree's they have to the fun themed rooms themselves. The food is excellent as well as they are Michelin recommended. Perfect for those looking for a unique spunky hotel that has aesthetics taking you back to the Roaring 20s.

10

NECDET EMRE

17 Feb 2025

·

Stayed 2 nights

Best hotel in Hanoi. Especially decoration is state of art.

6

Salvatore

3 Dec 2025

·

Stayed 1 night

Stanza sulla strada molto rumorosa la notte

Translate

10

Benjamin

28 Nov 2024

·

Stayed 1 night

Beautiful hotel, fabulous suites & the team are wonderful.

4

Alexander

6 Mar 2026

·

Stayed 2 nights

Was expecting way more after having a really nice experience in Sydney’s Capella. This is way overpriced at $800 (and it’s the off season), locally and internationally. This should be closer to $200. The gym was horribly equipped. The noise isolation in rooms is garbage — you can hear the loud traffic loudly in some rooms. Internet connection is spotty, it constantly timeouts. The staff is nice and attentive without overpushing. The design is quite distinctive. Didn’t click for me, but maybe someone will appreciate it.

10

MIKIKO

18 Jun 2025

·

Stayed 2 nights

お部屋の感じが素敵だった。アニバーサリーの飾り付けが嬉しかった。

Translate

10

Alexander

27 Dec 2025

·

Stayed 3 nights

Beautiful unique colonial era room. The cleanliness was of a very high standard and the breakfast was one of the most memorable aspects of the stay. Location is perfect as it’s a close stroll to anything in the old quarter.

10

MICHEL

19 Feb 2026

·

Stayed 2 nights

The room was simply breathtaking- refined, elegant, and filled with exquisite details. Every corner tells you a story of craftsmanship and care. The service was impeccable, the team was warm and incredibly attentive.

10

Anna

13 Nov 2024

·

Stayed 1 night

We booked a junior suite for our one night stay and arrived to an upgrade to a Royal Opera Suite. This should be a six star hotel. The attention to detail in the design, service and Michelin star restaurant was incredible. Just can’t say enough about our truly memorable experience.

10

Aristidis

1 Nov 2025

·

Stayed 3 nights

Beautiful hotel, impeccable service, lovely suites.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is highly attentive and personalized across departments; however, some guests were disappointed by the clarity and flexibility of check-in/out policies.

Related guest reviews

10

YUKIKO

1 Dec 2024

·

Stayed 2 nights

It was very comfortable. Since my birthday was near, I also received a celebratory cake. I was also grateful for the attention . I would like to make a reservation again next year.

10

Carol

28 Jan 2024

·

Stayed 4 nights

Attention to details and tip top service from all the staff. Best hotel!

10

Sebastien

17 Dec 2023

·

Stayed 1 night

Very nice hotel. Perfect service and amenities.

10

Peter

28 Mar 2024

·

Stayed 2 nights

Everything was exceptional. The staff, the amenities, the facilities, the room, EVERYTHING has been absolutely outstanding. We do travel a lot, but no other hotel has come close to the level of hospitality and attention to detail we've experienced at the Capella in Hanoi.

6

MASAYUKI

14 Dec 2022

·

Stayed 19,340 nights

柔軟な顧客対応が足りていない。

Translate

10

MICHEL

19 Feb 2026

·

Stayed 2 nights

The room was simply breathtaking- refined, elegant, and filled with exquisite details. Every corner tells you a story of craftsmanship and care. The service was impeccable, the team was warm and incredibly attentive.

10

JIA

9 Aug 2025

·

Stayed 1 night

The best hotel in Hanoi,plain and simple.But there is one thing that needs to be mentioned.On the hotel's room page it says Flexible check-in and check-out time upon availability.But don't think this is Peninsula time at the Peninsula Hotels which you can check-in as early as 8AM and check-out as late as 16PM.Since our flight to Ho Chi Minh City was very late into the night a REAL flexible check-out was very important.Because we had used Peninsula Time before, we naively thought that we could be flexible in Capella, which is known for its luxury.Turns out their check-in and check-out policies are no different from regular hotels：upon available and pay to guarantee.The hotel did offer to let us stay in the living room as long as we wanted.And the kind staffs constantly offered us free sweets and mocktails.However since we had already checked out we just didn't feel comfortable eating and drinking for free.So we just sat there for three hours with some water and final decided we just head to the airport to see if we can get on an early flight.To be clear.Normal check-in and check-out times is fine and we are totally OK with it.Just if your check-in and check-out times are no different from regular hotels, there’s no point in mention “Flexible” on the website as if it’s a selling point, right?

10

Hoi Yan

10 May 2025

·

Stayed 3 nights

If you want service, this is the place. You wont regret it.

10

Jose

30 Apr 2025

·

Stayed 3 nights

We are a family consisting of four members, and it is with great pleasure that we share our experience at your esteemed establishment. Our stay at this hotel has undoubtedly been one of the most remarkable experiences we have encountered during our travels. The level of service we received, characterized by fine attentions and meticulous care to every detail, was truly exceptional. This was made possible by the dedicated staff, whose commitment to excellence ensured that each member of our family felt not only welcomed but indeed better than we do in the comfort of our own home. Furthermore, the culinary offerings at your restaurant were nothing short of spectacular. Each dish was a testament to the skill and creativity of your chefs, providing us with a dining experience that will linger in our memories for years to come. Additionally, the location of the hotel proved to be exceptionally safe and conducive for leisurely walks, adding an extra layer of enjoyment to our visit. We extend our heartfelt gratitude for the abundance of care and attention you have bestowed upon us throughout our stay. Your efforts have not only met but exceeded our expectations, and we are sincerely thankful for the way you looked after us during our time at your hotel. Once again, thank you for an unforgettable experience. We look forward to the opportunity of returning in the future.

10

Jacek

28 May 2025

·

Stayed 3 nights

Amazing hotel. Great and very helpfull staff. Highly recomended.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central and convenient for the Old Quarter and major sights; the area feels safe and walkable.

Related guest reviews

8

Katsuhito

18 Aug 2024

·

Stayed 3 nights

Conveniently located close to the old town and tourist attractions. We had a great time. Thank you very much.

10

Naoko

3 Oct 2025

·

Stayed 1 night

朝食がとても美味しい！スタッフさん達もとても親切で、サービスも行き届いていて最高です。ラウンジでのドリンク、簡単なフードやケーキ類もどれも美味しかったです。ハノイに行った時はまた必ず泊まりたいです。ちなみにエルメスは目の前です。

Translate

10

Alexander

27 Dec 2025

·

Stayed 3 nights

Beautiful unique colonial era room. The cleanliness was of a very high standard and the breakfast was one of the most memorable aspects of the stay. Location is perfect as it’s a close stroll to anything in the old quarter.

10

Oliver

13 Aug 2024

·

Stayed 3 nights

Great location with excellent decor, staff and food.

10

Jose

30 Apr 2025

·

Stayed 3 nights

We are a family consisting of four members, and it is with great pleasure that we share our experience at your esteemed establishment. Our stay at this hotel has undoubtedly been one of the most remarkable experiences we have encountered during our travels. The level of service we received, characterized by fine attentions and meticulous care to every detail, was truly exceptional. This was made possible by the dedicated staff, whose commitment to excellence ensured that each member of our family felt not only welcomed but indeed better than we do in the comfort of our own home. Furthermore, the culinary offerings at your restaurant were nothing short of spectacular. Each dish was a testament to the skill and creativity of your chefs, providing us with a dining experience that will linger in our memories for years to come. Additionally, the location of the hotel proved to be exceptionally safe and conducive for leisurely walks, adding an extra layer of enjoyment to our visit. We extend our heartfelt gratitude for the abundance of care and attention you have bestowed upon us throughout our stay. Your efforts have not only met but exceeded our expectations, and we are sincerely thankful for the way you looked after us during our time at your hotel. Once again, thank you for an unforgettable experience. We look forward to the opportunity of returning in the future.

10

NING

14 Feb 2024

·

Stayed 1 night

很特别和惊艳的酒店。服务和餐饮一流，周边也很舒适。

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site dining receive strong praise for quality and taste, with several mentions of excellent restaurants, bars, and afternoon tea.

Related guest reviews

10

Danielle

25 Mar 2023

·

Stayed 5 nights

Absolutely stunning hotel with great amenities and activities. We've stayed at a lot of beautiful properties around the world and this is definitely one of the top hotels we've ever stayed. The staff are all so nice from the front desk to wait staff to bartenders to the spa, etc.

10

Summer

10 Sept 2025

·

Stayed 2 nights

We already miss it already! My husband and I's favorite hotel we have ever stayed in. The hotel in itself is an experience from the soiree's they have to the fun themed rooms themselves. The food is excellent as well as they are Michelin recommended. Perfect for those looking for a unique spunky hotel that has aesthetics taking you back to the Roaring 20s.

10

leonardo

22 Feb 2026

·

Stayed 2 nights

Quarto impecável. Restaurante excelente. Recomendo a todos.

Translate

10

Naoko

3 Oct 2025

·

Stayed 1 night

朝食がとても美味しい！スタッフさん達もとても親切で、サービスも行き届いていて最高です。ラウンジでのドリンク、簡単なフードやケーキ類もどれも美味しかったです。ハノイに行った時はまた必ず泊まりたいです。ちなみにエルメスは目の前です。

Translate

10

Arnt

31 Jan 2025

·

Stayed 1 night

Exceptional. We came from Hotel Marina Bay Sands in Singapore and this was just another level. I think it was my best experience at a Hotel ever. Very Nice bars and restaurant. Truly a top experience from the time you entered to you left.

10

Philip

13 Apr 2024

·

Stayed 3 nights

A remarkable elegant luxury experience at this beautifully decorated art deco opera themed hotel. Professional staff makes each guests comfort a priority. Dining was impeccable with wonderful quality and selections. Along with the lovely city of Hanoi, this hotel is a destination all its own!

10

Alexander

27 Dec 2025

·

Stayed 3 nights

Beautiful unique colonial era room. The cleanliness was of a very high standard and the breakfast was one of the most memorable aspects of the stay. Location is perfect as it’s a close stroll to anything in the old quarter.

10

Shivin

4 Jul 2023

·

Stayed 3 nights

Best hotel experience we could have possibly asked for on a celebratory weekend. The personalised service, thoughtful recommendations, wonderfully appointed rooms, excellent housekeeping, delightful hotel rituals, authentic food, relaxing spa, and cohesive opera theme are simply second to none. Would travel the world for a chance to stay at this hotel again.

10

Jose

30 Apr 2025

·

Stayed 3 nights

We are a family consisting of four members, and it is with great pleasure that we share our experience at your esteemed establishment. Our stay at this hotel has undoubtedly been one of the most remarkable experiences we have encountered during our travels. The level of service we received, characterized by fine attentions and meticulous care to every detail, was truly exceptional. This was made possible by the dedicated staff, whose commitment to excellence ensured that each member of our family felt not only welcomed but indeed better than we do in the comfort of our own home. Furthermore, the culinary offerings at your restaurant were nothing short of spectacular. Each dish was a testament to the skill and creativity of your chefs, providing us with a dining experience that will linger in our memories for years to come. Additionally, the location of the hotel proved to be exceptionally safe and conducive for leisurely walks, adding an extra layer of enjoyment to our visit. We extend our heartfelt gratitude for the abundance of care and attention you have bestowed upon us throughout our stay. Your efforts have not only met but exceeded our expectations, and we are sincerely thankful for the way you looked after us during our time at your hotel. Once again, thank you for an unforgettable experience. We look forward to the opportunity of returning in the future.

10

Anna

13 Nov 2024

·

Stayed 1 night

We booked a junior suite for our one night stay and arrived to an upgrade to a Royal Opera Suite. This should be a six star hotel. The attention to detail in the design, service and Michelin star restaurant was incredible. Just can’t say enough about our truly memorable experience.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $630	2 $575	3 $575	4 $575	5 $575	6 $630	7 $630
8 $630	9 $630	10 $630	11 $630	12 $630	13	14 $630
15 $630	16 $520	17 $465	18 $465	19 $520	20 $630	21 $630
22 $630	23 $520	24 $520	25 $575	26 $575	27 $575	28 $575
29 $465	30 $465

Capella Hanoi

Prices for Capella Hanoi

Monthly average prices

About this property

Location

Room options

Premier Suite

Grand Suite (Opera)

Premier Twin Room, 2 Twin Beds

Royal Suite, 2 Bedrooms (Opera Family)

Suite, Terrace (Opera)

Junior Suite

Suite (Capella)

Deluxe Suite

Classic Suite (Opera)

Premier Room, 1 King Bed

Guest reviews of Capella Hanoi

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Capella Hanoi

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $827	24 $1,030
25	26 $629	27 $630	28 $629	29 $629	30 $629	31 $520