Name: Wild Dunes Resort - Sweetgrass Inn and Boardwalk Inn
Address: 5757 Palm Blvd, Isle of Palms, South Carolina, United States of America, Isle of Palms, South Carolina, US
Price range: US$272–US$496 per night
Rating: 8.7

What guests think

At Wild Dunes Resort - Sweetgrass Inn and Boardwalk Inn, guests often praise friendly service, clean grounds, and easy beach-and-pool access, while several note high resort and parking charges, limited self-parking, and occasional service inconsistencies that affect check-in or responsiveness.

Facilities appeal with multiple pools and resort amenities, though some guests found pools crowded or not well maintained and certain venues closed early. Room experiences differ: Sweetgrass feels newer with balconies and occasional views, while Boardwalk Inn is described as dated with uncomfortable beds or aging fixtures. On-site dining is convenient but limited late and often expensive, with food quality varying by venue. Expect a relaxed, family-friendly beach base with resort conveniences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple pools and easy beach access are highlights, with some guests enjoying heated options. Recurring drawbacks include crowded or occasionally unclean pools, limited self-parking with frequent valet charges, occasional elevator issues, and some venues closing early.

Related guest reviews

10

RODNEY

23 Aug 2024

·

Stayed 2 nights

Great property parking for hotels is not easy

6

Linda

31 Jul 2025

·

Stayed 2 nights

The staff was the best part of this visit. Every single person was so friendly and helpful. The room was very clean. My issue is that the facility is dated for the price of room and dining. The adult pool was not clean. Scum around the trim and missing tiles were a turnoff. Again the staff deserve all the praise that would bring me back to stay.

10

SANDRA

9 Aug 2025

·

Stayed 3 nights

Best facilities with excellent customer service! Our family thoroughly enjoyed our stay!

8

Casey

24 Apr 2025

·

Stayed 3 nights

Fun, family resort. Great pool and gym. Plenty of places to walk. Close to the beach. Pretty place with nice design. My daughters loved the place. On site ice cream. Downside; the hot tub was not hot. The food wasn't that great. The market cafe breakfast is pretty gross especially the bagel sandwiches. Be prepared to pay $9 for a gas station pretzel and the snack bar. Overpriced food that is not worth the money. We chose to eat outside of the resort.

10

Philippe

7 Apr 2024

·

Stayed 2 nights

Staff was great and those heated pools are a godsend.

8

Suzanne

24 Aug 2023

·

Stayed 2 nights

This was a nice hotel, but the parking was a nightmare. The elevator stopped working the morning after we arrived, and the other one was really busy. It was a really long walk to the lot and it was so hot. The woman at the check-in desk must have had a really hard day because she was impatient and quite rude. Loved the beach! Not enough beach chairs for the amount of people at the pools.

8

Elena

26 May 2024

·

Stayed 3 nights

The property was nice. Transportation into town was difficult due to the distance. It took over 30 minutes to get an uber or cab. The price was high for the nightly rate and the rooms at the Boardwalk could use a little refreshing. The staff was nice, however I have had better service at resorts that cost the same price. Lastly, the resort does not offer a shuttle service around the property. I found this odd… I had to walk from the main check in area (different building) with my luggage through a town square, then down a gravel path to the Boardwalk building. I asked for directions to my building, and I was told to walk. Not ideal after traveling 6.5 hrs via plane to get there.

10

Emmanuel

14 Nov 2024

·

Stayed 3 nights

I didn’t like that they charged you for parking. That should be included in the cost of the room.

10

Teresa

2 May 2024

·

Stayed 10 nights

Enjoyed playing Tennis on clay courts and relaxing by the pool.

8

Steve

15 Oct 2023

·

Stayed 3 nights

Excellent facility. Only issue is lack of parking if you don’t valet

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Cleanliness

Many guests describe the property and rooms as very clean, though a few report housekeeping delays. Several also mention dirty or murky pools and isolated maintenance issues like mold or scum.

Related guest reviews

10

Lucinda

3 Jun 2025

·

Stayed 5 nights

One of my biggest pet-peeves is a hotel that is not clean and Wild Dunes Resort went above and beyond my standards... and I have high standards! Very clean hotel and I didn't find any weird hairs in the bed sheets; I'm a stickler on that. Loved the bath essentials brand they provided, all the beautiful views of the resort, and the superb service. The only negative I had was you had to pay for valet parking everyday ($35/day). This detail is kept pretty hidden on the site and I didn't realize it was a thing until they sent us an email about it a few days before our visit. They have a small lot you can self park at, but it's usually full.

6

Linda

31 Jul 2025

·

Stayed 2 nights

The staff was the best part of this visit. Every single person was so friendly and helpful. The room was very clean. My issue is that the facility is dated for the price of room and dining. The adult pool was not clean. Scum around the trim and missing tiles were a turnoff. Again the staff deserve all the praise that would bring me back to stay.

4

Mary

5 Sept 2024

·

Stayed 2 nights

It was very moldy. Vents all covered in dust and mold.

8

james

28 Dec 2023

·

Stayed 5 nights

Housekeeping was inconsistent and the ADA rooms needs updating with more convenient accessories.

10

Shirley

30 Mar 2025

·

Stayed 3 nights

Front desk staff was very helpful and caring to make our stay memorable. Our room was always clean and stocked with clean towels. We had a great time and will return again.

10

Barbara

19 May 2025

·

Stayed 3 nights

Stay was nice. Only issue was my room was not made up on the first day until 4pm. By that time, I was in the room and relaxing before dinner and did not want to be disturbed. The housekeeper did give me more towels and water, which was nice.

10

Nicki

25 Apr 2023

·

Stayed 2 nights

The rooms were very nice and clean and comfy

10

Stephanie

19 Apr 2025

·

Stayed 2 nights

Beautiful and clean resort with easy access to the beach, pools, and shops. The food was amazing and the service was impeccable. I highly recommend this place for families.

6

Robert

2 Aug 2025

·

Stayed 2 nights

We have been coming to Wild Dunes for years and it is one of or favorite places to relax. We decided that since we were only going to be there a couple of nights, this time we would try the hotel. Boardwalk inn is a very average hotel, certainly not a 4 star property although priced that way. 75.00 a day resort fee and then an additional 35.00 for valet parking. They tell you that you can self park but there is only a small lot that rarely has any availability. Rooms are a little dated and bland. Bathrooms have almost no provision for hanging towels or wet bathing suits. Beds very uncomfortable and the pillows are beyond terrible. Balcony was tiny and only had stool style chairs, so no possibility of relaxing. Hotel sits way off the ocean, so no ocean view at all. Pool was absolutely filthy both days we were there, so no swimming. We did walk across the street and use the lap pool one morning which was nice. On a positive note, rooms have a small fridge and a Keurig pod machine. Bottom line Wild Dunes is phenomenal but highly recommended one of the many condo options as opposed to the hotel. Save the money and eat somewhere nice…

2

Sean

5 May 2023

·

Stayed 5 nights

We were very unhappy with housekeeping our room was cleaned once we stayed there 5 nights

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Rooms

Room quality varies by building: Sweetgrass feels newer with balconies and some views, while Boardwalk Inn is described as dated with uncomfortable beds or aging fixtures. Noise near elevators or halls is noted in some rooms.

Related guest reviews

10

Sharon

31 Mar 2025

·

Stayed 3 nights

Room was near elevator which was noisy especially during morning hours.

10

John

19 Feb 2024

·

Stayed 2 nights

My husband and I booked a room at the Sweetgrass Inn for a weekend getaway, and the resort was perfect! The pools are heated, the beach access is quick and beautiful, not to mention the room and balcony were updated and relaxing! We already can’t wait to come back!!!

8

Mary Ann

25 Jun 2025

·

Stayed 4 nights

Stayed at Boardwalk Onn. Bathroom shower was old and falling apart. It was very expensive and disappointed to have junky shower. Also, $100/day resort fee plus tax and beach chairs were NOT included.

10

Megan

20 Apr 2025

·

Stayed 1 night

Such a nice location and super clean and well kept property. Hotel was pretty loud at night and could hear people coming up and down the halls after midnight. Very kid friendly but would recommend Boardwalk Inn for adults-only trip.

6

Christina

9 Feb 2025

·

Stayed 1 night

Customer service was excellent. Overall environment was excellent. The bed in our room was unacceptable. I do not like complaining, and we tried our best to tough it out. We ended up checking out around 3am and are cutting our trip short now because of how horrible the bed was. Unfortunately, we wont be back to the sweetgrass hotel because of this.

8

Leslie

16 Aug 2024

·

Stayed 1 night

The beds were awful, like sleeping on the floor. No dresser or drawers for clothing.

8

Heather

20 Mar 2025

·

Stayed 4 nights

We definitely enjoyed our time at the Boardwalk Inn. The rooms could stand an update, but they were clean and perfectly fine for our time there. Specifically the TV - needs streaming capabilities and casting capability to keep up with the times. We loved the option to text guest services when there was a quick question. Great perk and well managed with quick response times.

8

Pauline

13 May 2025

·

Stayed 4 nights

When we checked in the room they claimed the room we reserved had broken air so downgraded us to a room with no balcony and offered $100 and stated that because we booked through Expedia that was a bargain. Assured us that the air would be fixed within a day. As much as I do not like to move rooms I use the balcony a lot. Next morning I went to front desk for my balcony room and no one could provide an answer. Finally when I talked to management they said my new room would be available once it was cleaned. When I explained that according to the hotel the prior day they noticed that the air broke after cleaning therefore my room should not have to be cleaned again they stated another room had broken air so they were switching me. It was Easter weekend and clearly they had overbooked and picked an Expedia customer to downgrade (otherwise I’m not sure why they pointed out I booked on Expedia) Eventually after much pushing I received the room with the balcony and was promised the credit would be on my bill when I checked out. Upon checking out no credit and front desk said credit is just “there” you just can’t see it itemized. I reached out to management yet again and issue was resolved. Hotel looks nice, pool and beach are great , only warning is they seem to discriminate against people who use Expedia so if they overbook it’s your room they will be taking.

10

Shannon

8 Apr 2024

·

Stayed 4 nights

I had a very enjoyable stay and my room was overlooking the pool with a small view of the ocean from a large balcony. Very nice accommodations.

6

Robert

2 Aug 2025

·

Stayed 2 nights

We have been coming to Wild Dunes for years and it is one of or favorite places to relax. We decided that since we were only going to be there a couple of nights, this time we would try the hotel. Boardwalk inn is a very average hotel, certainly not a 4 star property although priced that way. 75.00 a day resort fee and then an additional 35.00 for valet parking. They tell you that you can self park but there is only a small lot that rarely has any availability. Rooms are a little dated and bland. Bathrooms have almost no provision for hanging towels or wet bathing suits. Beds very uncomfortable and the pillows are beyond terrible. Balcony was tiny and only had stool style chairs, so no possibility of relaxing. Hotel sits way off the ocean, so no ocean view at all. Pool was absolutely filthy both days we were there, so no swimming. We did walk across the street and use the lap pool one morning which was nice. On a positive note, rooms have a small fridge and a Keurig pod machine. Bottom line Wild Dunes is phenomenal but highly recommended one of the many condo options as opposed to the hotel. Save the money and eat somewhere nice…

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Service

Staff are frequently praised as friendly and helpful, including front desk and valet. However, reviews also cite long or problematic check-ins, downgrades or overbooking, miscommunication, and occasional billing or responsiveness issues.

Related guest reviews

4

Jennifer

21 Aug 2023

·

Stayed 1 night

In essence for the price we paid, the service was lacking significantly. Positives: Clean room and very nice decor. Spa was good (we asked for female staff and got males for both) and prices matched service quality. Cons: With the exception of the Oyster Catcher staff, the rest of the staff appeared to be poorly trained on every thing. The Valet service was unorganized and severely short staffed. I don't blame the workers at all, this was poor management. As a manager myself of a staff of 12 I can tell when it is an employee moral problem or poor training. This was poor training of staff by management. When we asked questions we received erroneous information or a flat out; I DON'T KNOW with a very big smile. We asked if there was a ride service or shuttle to the other hotel because there was a monsoon and I am almost 9 months pregnant and we had dinner reservations. We were told NO. We asked for an umbrella because we saw other guests with them and were told they were out. Then someone came up and said there is a shuttle service but you need to ask VALET. We went to VALET and they said they didn't coordinate that, the front desk did. Which is who told us to go to VALET in the first place. The point is this type thing happened multiple times. Wild Dunes needs to either UP their service and hospitality game or Lower their prices so guests aren't disappointed. For $1,000 bill we had for a 1 nights stays i would say I was more the unsatisfied with our stay at Wild Dunes.

8

Michael

24 Oct 2024

·

Stayed 1 night

We have visited this property multiple times a year for the last 13 years. It’s an amazing property and area. However I always have to spend time away from my vacation to address an error in my charges. And I mean every visit. This visit is no excpetion. I typically get it resolved but it takes time away from my visit and family and is stressful and aggravating to say the least.

10

Michelle

23 Jun 2025

·

Stayed 3 nights

The valet staff were exceptional as the first point of contact at the resort. They were extremely helpful, ensuring guests were comfortable while waiting or being transported. They even offered water to help guests stay cool. Overall, it was a warm and welcoming experience that set a great tone for the visit.

6

Amanda

18 Mar 2024

·

Stayed 2 nights

Check in process was horrible. Resort was beautiful after we were finally able to get to our room.

4

Sarah

2 Sept 2024

·

Stayed 3 nights

Our experience was poor from the moment we drove up. Valet was a disaster. Our room was not ready when we arrived at 9:30pm (?) and then we were told it had a problem and they needed to downgrade us. Service all around the resort was extremely below what I would expect from a top tier Hyatt property, having spent time at their resorts in Hawaii and Aruba. It felt like they were chronically understaffed throughout the weekend. Very disappointing over all. I have no problem paying for a great experience and expect standard food, and expensive drinks, etc at a resort; but poor service is unexcusable.

10

Shirley

30 Mar 2025

·

Stayed 3 nights

Front desk staff was very helpful and caring to make our stay memorable. Our room was always clean and stocked with clean towels. We had a great time and will return again.

10

bertica

17 Apr 2025

·

Stayed 5 nights

Great hospitality and service. Very nice accommodations

8

Pauline

13 May 2025

·

Stayed 4 nights

When we checked in the room they claimed the room we reserved had broken air so downgraded us to a room with no balcony and offered $100 and stated that because we booked through Expedia that was a bargain. Assured us that the air would be fixed within a day. As much as I do not like to move rooms I use the balcony a lot. Next morning I went to front desk for my balcony room and no one could provide an answer. Finally when I talked to management they said my new room would be available once it was cleaned. When I explained that according to the hotel the prior day they noticed that the air broke after cleaning therefore my room should not have to be cleaned again they stated another room had broken air so they were switching me. It was Easter weekend and clearly they had overbooked and picked an Expedia customer to downgrade (otherwise I’m not sure why they pointed out I booked on Expedia) Eventually after much pushing I received the room with the balcony and was promised the credit would be on my bill when I checked out. Upon checking out no credit and front desk said credit is just “there” you just can’t see it itemized. I reached out to management yet again and issue was resolved. Hotel looks nice, pool and beach are great , only warning is they seem to discriminate against people who use Expedia so if they overbook it’s your room they will be taking.

10

Greg

23 Aug 2023

·

Stayed 1 night

This is a great property and feels like vacation through and through! The staff is very friendly, especially their hotel reception (Virginia and Robert - amazing!) I highly recommend this resort.

10

Mohsen

13 Apr 2025

·

Stayed 4 nights

We had a great time at the hotel. Front deck were great especially Boipelo has a great attitude and wonderful personality with lots of smiles. My wife and I were so impressed by her. Thanks for everything.

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Location

Beachfront setting with walkable access to pools and amenities is widely appreciated, and golf is nearby. Some find the resort isolated without a car, with rideshares slow and downtown a drive away.

Related guest reviews

10

Greg

27 Jul 2025

·

Stayed 1 night

Great location, great hotel, and great staff.

10

Jennifer

2 Apr 2025

·

Stayed 3 nights

The property was lovely with great walking trails and dining options. Access to the beach and pools was so easy. I loved the ease of the quick boardwalk access to the beach, Beachside cafe, chair rentals, restrooms, towels, etc. You only need to bring your hat, book & sunblock. So relaxing!

10

Daniel

24 Mar 2025

·

Stayed 2 nights

Close to the beach. Priced reasonably. Clean. Good food.

10

John

19 Feb 2024

·

Stayed 2 nights

My husband and I booked a room at the Sweetgrass Inn for a weekend getaway, and the resort was perfect! The pools are heated, the beach access is quick and beautiful, not to mention the room and balcony were updated and relaxing! We already can’t wait to come back!!!

8

Alexander

17 Feb 2025

·

Stayed 2 nights

Great place to visit. Walking distance to beach, golf and short drive downtown.

10

Brian

29 Mar 2023

·

Stayed 1 night

Nice property. Extremely close to the beach

8

Levy

26 Mar 2025

·

Stayed 2 nights

Everything was in walking distance, like a separate little town. Close to the beach, and the hotel was nice and clean.

8

Elena

26 May 2024

·

Stayed 3 nights

The property was nice. Transportation into town was difficult due to the distance. It took over 30 minutes to get an uber or cab. The price was high for the nightly rate and the rooms at the Boardwalk could use a little refreshing. The staff was nice, however I have had better service at resorts that cost the same price. Lastly, the resort does not offer a shuttle service around the property. I found this odd… I had to walk from the main check in area (different building) with my luggage through a town square, then down a gravel path to the Boardwalk building. I asked for directions to my building, and I was told to walk. Not ideal after traveling 6.5 hrs via plane to get there.

10

Cordero

2 Dec 2024

·

Stayed 4 nights

Came here for a wedding and loved my stay. The property felt like I was in my own private village. I’ll have to come back when it’s warmer!

8

Mark

7 Jul 2024

·

Stayed 1 night

Great location and well-designed resort property that seems to be kept up very well

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Dining

On-site dining is convenient and sometimes excellent, but many find options limited late and prices high, with food quality varying by venue. Several guests chose to eat off property.

Related guest reviews

8

Casey

24 Apr 2025

·

Stayed 3 nights

Fun, family resort. Great pool and gym. Plenty of places to walk. Close to the beach. Pretty place with nice design. My daughters loved the place. On site ice cream. Downside; the hot tub was not hot. The food wasn't that great. The market cafe breakfast is pretty gross especially the bagel sandwiches. Be prepared to pay $9 for a gas station pretzel and the snack bar. Overpriced food that is not worth the money. We chose to eat outside of the resort.

8

Bobby

13 Jun 2023

·

Stayed 2 nights

Food not good

10

Jeannette Marie

29 Jan 2025

·

Stayed 6 nights

Facility was outstanding. Dining options limited. Definitely need a car

8

John

23 Oct 2023

·

Stayed 3 nights

Our stay was great. Property, staff and proximity to beach were fantastic. We were disappointed by the lack of food selection (menu items) and amount of food provided given the high price. If we didn’t go back it would be because of the food not the facilities.

10

Stephanie

19 Apr 2025

·

Stayed 2 nights

Beautiful and clean resort with easy access to the beach, pools, and shops. The food was amazing and the service was impeccable. I highly recommend this place for families.

8

LEONARD

12 Aug 2024

·

Stayed 4 nights

The staff was excellent except for Coastal Crust. There were 10 in our party for breakfast & each breakfast came out about 10-15 apart. Food & coffee was cold. They forgot one person's breakfast. Overcharged us for coffee but credit it after we complained. The menu stated the coffee was $4.00 & server charged us $5.00. Plus we wanted more coffee & the runner said he would try. They did bring more coffee but charged us. No free refills.

8

Jane

18 Aug 2024

·

Stayed 2 nights

Stayed 2 nights at Seagrass Inn for a grandchild birthday. Nice young family resort. If you are not looking for lots of children, this is not your hotel. The rooms were fine and clean. Bathroom sink did not drain well and we had a problem with the tv( hotel staff fixed it within the day we reported). As I saw in other reviews, although staff is exceptionally nice the overpriced food and food service was not good. Pizza at Coastal Crust was under cooked and servers inattentive. We ordered in room dining for breakfast and it never came, when I tried to call Hutson’s Market (which handled order) to find out after an hour when we could expect no one answered the phone. Very frustrating and disappointing. Finally after almost 2 hours we went to front desk to report and request a credit back.

10

Michael

4 Apr 2025

·

Stayed 1 night

Phenomenal customer service from the valet to housekeeping. Only issue was how does the bartender on a Saturday evening make last call at 8:45 pm and then shut off the TV with the Elite 8 basketball game on (Duke) right at 9pm and kick everyone out? Craziest thing I’ve seen in a while.

10

Claudia

27 Aug 2025

·

Stayed 2 nights

Be prepared to leave the site if you prefer eating after 7 pm. Things are closed up early.

8

Mihaela

14 Sept 2024

·

Stayed 2 nights

Need cooled water fountains available throughout the property. Music station at the beach. Food prices too high, need more affordable options Thanks

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Month	Average price
January	US$207
February	US$272
March	US$345
April	US$449
May	US$470
June	US$477
July	US$431
August	US$422
September	US$332
October	US$328
November	US$242
December	US$209

Su	Mo	Tu	We	Th	Fr	Sa
				1 $325	2	3
4 $362	5 $363	6 $336	7 $439	8 $345	9	10 $474
11 $313	12 $352	13	14 $465	15 $496	16 $421	17 $428
18 $290	19 $329	20 $310	21 $329	22 $329	23 $329	24 $376
25 $310	26 $272	27 $329	28	29 $329	30 $352	31 $403

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $381
20 $348	21 $347	22 $347	23 $375	24	25	26 $359
27 $336	28 $363	29 $341	30 $363

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Monthly average prices

About this property

Location

Room options

Premium Suite, 1 Bedroom (Sweetgrass Inn)

Room, 1 King Bed, Pool View (Boardwalk Inn)

Room, 2 Queen Beds, Accessible (Sweetgrass Inn, Shower)

Premium Room, 2 Queen Beds (Sweetgrass Inn)

Room, 1 King Bed, Terrace, Pool View (Boardwalk Inn)

Room, 2 Queen Beds (Sweetgrass Inn)

Room, 1 King Bed (Adapted, Boardwalk Inn)

Room, 1 King Bed with Sofa Bed, Accessible (Sweetgrass Inn, Shower)

Premium Room, 1 King Bed with Sofa Bed (Sweetgrass Inn)

Junior Suite (Boardwalk Inn)

Presidential Suite, Ocean View (Boardwalk Inn)

Room, 1 King Bed with Sofa Bed (Sweetgrass Inn)

Room, 2 Queen Beds, Pool View (Boardwalk Inn)

Room, 1 King Bed, Corner (Boardwalk Inn)

Room, 1 King Bed (Boardwalk Inn)

Room, 2 Queen Beds (Boardwalk Inn)

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Wild Dunes Resort - Sweetgrass Inn and Boardwalk Inn

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Prices for upcoming dates