The Gran Resort Elegante Atami

Got there one hour early sitting in the lobby without good lighting and fresh air. That’s ok. The entrance of the room is not clean with 8-9 dark spots on the floor. Needs to be cleaned before next customer. Customer must know the room has no shower, has to go to public pool for bathing, that’s Ok for me. I didn’t have problem. The inn is very close to station walking 8-9 min if you are very healthy otherwise the stairs climbing could be challenging. Only one face towel and shower towel in the room. General speaking it needs lot of improvements.

Not clean, nonexistent service and not well maintained

The Onsen was good. It is a steep 10 minute walk down to the station, but the view was good. Food options are near the station.

I stayed for one night with my friend and it was lovely. The staff were very kind and helpful. The location is convenient to the station and they offer a pick up/drop off service. My room was great and the view from the balcony was fantastic. Thank you!

Onsen great. Property good.