Name: Courtyard Chicago Highland Park/Northbrook
Address: 1505 Lake Cook Road, Highland Park, Illinois, United States of America, Highland Park, Illinois, US
Price range: US$128–US$297 per night
Rating: 8.7

What guests think

At Courtyard Chicago Highland Park/Northbrook, travelers highlight clean, updated spaces and friendly service, a location ideal for Ravinia and the Chicago Botanic Garden with a paid shuttle, and convenient access to highways, shopping, and nearby amenities.

Several reviews warn that highway-facing rooms can be very noisy, and note occasional housekeeping misses and slow or uneven service at check-in or when resolving issues. The on-site Bistro/Starbucks is convenient but limited and often considered pricey, with breakfast typically not included. Overall, expect a comfortable North Shore base, especially convenient for Ravinia events.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities include an indoor pool, courtyard/patio and balconies, a bistro/bar with Starbucks, and a paid shuttle to Ravinia. Some guests note a chilly pool area, parking lot concerns, and that the bar space feels exposed.

Related guest reviews

10

jeanne

22 Mar 2025

·

Stayed 4 nights

Helpful staff. Clean, quiet room on third floor. Bistro great for Starbucks coffee in the morning and a glass of wine after 5.

4

Susan

30 Aug 2023

·

Stayed 3 nights

BE AWARE IN THE PARKING LOT! The hotel is fine. As expected for a Marriott. The parking lot, though, is not monitored, not lit properly, and is generally not secure. We had our catalytic converter stolen and the hotel will take no responsibility. The hotel blames corporate. Corporate doesn't respond. We are very disappointed with this hotel chain.

10

Adrienne

16 Aug 2025

·

Stayed 1 night

Shuttle to Ravinia

8

Natalie

25 Aug 2025

·

Stayed 1 night

This is always the best place to stay if you're going to the Ravinia festival. I love the fact that they offer shuttle service. It is $10 per person but definitely worth it. Getting a hotel here lessens the stress of driving parking etc etc. It is very clean and the staff is very friendly. We were there to see John Legend on the Sunday he performed there. The woman who was driving the shuttle was very very helpful. Me and my friend had quite a bit of stuff with us we had chairs and a cooler etc and she made them off fit so that was wonderful. One thing I didn't really like is the fact that they had a bottle of water in the room and they charge you $6 for it. That part of hotel stays always puzzles me a bit because really why do you have to charge for a bottle of water? But overall it was a great day I will definitely go back again. Next time I will explore the pool and the food that they have to offer I really didn't have much time there. Normally I take pictures of the hotels that I go to but for some reason I forgot to do it this time.

8

J. Enrique

19 Nov 2023

·

Stayed 1 night

The building was really nice, the only real complain my wife & I had was that the bar was part of the entrance foyer with kids & teenagers hanging around. The bar "area" was NOT very baridh at all. Bar should be placed in a more private area.

10

Elvira

14 May 2023

·

Stayed 2 nights

Room was very comfortable. They also have a digital key which is convenient and you can stream your services to the TV

10

Leslie

8 Aug 2024

·

Stayed 4 nights

We enjoyed the pool and the balcony in our room

10

Marvis

27 Jan 2025

·

Stayed 9 nights

Easy access to the highway and conveniently located from shoppes. The place was nice, clean and quiet. The bistro was a tad bit pricey but it was tasty and I didn’t have to leave for food.

10

Dj

16 Aug 2025

·

Stayed 2 nights

I was utterly surprise of how clean and new this establishment was. Pool was Great! The staff were so welcoming and helpful. Also the mall is 5 mins away so shopping is so convenient. Overall, you won’t be disappointed.

10

Angela

22 Aug 2025

·

Stayed 1 night

Here for Lenny Kravitz at Ravinia- check in was easy, room was nice, clean and comfortable. Shuttle to showcase a bonus! Would definitely recommend staying here!

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Cleanliness

Many guests find the hotel and rooms very clean. Recurring issues include missed housekeeping, leftover items, occasional odors, and inconsistent upkeep.

Related guest reviews

8

Courtney

31 Aug 2023

·

Stayed 1 night

The refrigerator had food in it from a previous stay.

10

David

9 Aug 2023

·

Stayed 1 night

Although we didn't use the pool, we did check it out and found it to be very clean. The whole property is very clean and well maintained. We very much enjoyed our stay and will return if we happen to be in the area again.

6

jeff

11 Jun 2024

·

Stayed 8 nights

Have stayed here before and at many other courtyards. This property is slipping. Checked into rom for 8 day stay. Found food in frig from previous guest. When I pulled back bed to covers I found a small suspicious looking red stain. Perhaps blood. If was too late to demand housekeeping task I slept on towels and was a bit creeped out. I called desk early next morning to explain situation and asked that the linens be changed in the next 10 hours. Imagine my disappointment when I returned 12 hours later and the linen had not been changed. Called desk and clerk told me they were very busy and they would get to it the next day. Unacceptable- I demanded a refund or room change. Housekeeping arrived an hour later. Overlay room and property are ok- needs attention to detail and better staff supervision. Potion and patio furniture in courtyard are dirty. Some doors and other things in common spaces need update and maintenance.

4

Bonnie

5 May 2025

·

Stayed 2 nights

If you stay two nights, your room is not cleaned on the second night!

4

Ethan

5 Apr 2023

·

Stayed 1 night

The towels were unclean, very disgustingly unclean. A very rare occurrence as I’ve never experienced it in 50 years of staying at hotels.

6

Barbara

21 Sept 2025

·

Stayed 3 nights

the air conditioners in two rooms were very noisy. One of our days there no one cleaned the room. It is very convenient for us but not particularly nice or updated.

10

Steve

5 Feb 2023

·

Stayed 1 night

It was a clean hotel with very clean and modern rooms

6

Cheryl

20 Mar 2025

·

Stayed 1 night

Room was nice and clean. Sometimes the halls and elevator smelled unpleasant

8

John

7 Sept 2025

·

Stayed 1 night

It was a nice, quiet hotel that was clean and good staff service.

10

Debby

10 Nov 2025

·

Stayed 4 nights

Clean and quiet.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable, with some offering balconies or quiet courtyard views. Highway-facing rooms can be very noisy, and a few mention smaller or squeaky beds.

Related guest reviews

8

Maureen

3 Aug 2025

·

Stayed 1 night

The hotel was fine and the staff was great. The only negative was my room backed up to highway so it was very noisey at night. Also the air-conditioner was not working properly our room was very warm at night

8

Kathleen

10 May 2023

·

Stayed 3 nights

There was considerable highway noise. Everything else was great.

2

Colman

28 Nov 2023

·

Stayed 1 night

Very loud freeway noise and I was unable to sleep.

8

Kari

24 Aug 2025

·

Stayed 1 night

The location was convenient to the concert venue. The property was in decent condition and overall the room was ok. Beds seemed to be smaller than queen size as indicated on Expedia and were squeaky when turning over. Not sure if they were air mattesses or it was the bed padding, but very annoying if you are a light sleeper or someone that turns a lot throughout the night.

8

Gary

27 Jul 2025

·

Stayed 4 nights

Everything was good except for two things, one significant and the other minor. The significant issue was that we stayed on the west side of the property which faces a gas station that plays very loud music at its pump bases throughout the evening and early morning. Very frustrating to lose significant sleep over before evening. Stay. Address the issue with hotel management, but apparently they were unable to reduce the volume. Will avoid that side of the property in the future. The lesser issue was that a piece in the shower that appeared to be a foot rust was broken when we arrived.

10

Elvira

14 May 2023

·

Stayed 2 nights

Room was very comfortable. They also have a digital key which is convenient and you can stream your services to the TV

10

Leslie

8 Aug 2024

·

Stayed 4 nights

We enjoyed the pool and the balcony in our room

10

Klaus

27 Sept 2024

·

Stayed 1 night

Well managed hotel with great beds and spacious rooms.

10

Hong

10 Jun 2024

·

Stayed 2 nights

The room faces the inner courtyard is very quiet. The hotel is very clean. The location is good. Would stay again!

6

Peggy

25 Apr 2025

·

Stayed 1 night

Nice hotel, but had a room facing the highway and it was extremely loud.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and accommodating. Occasional problems include check-in delays, uneven responsiveness, and slow resolution of maintenance issues.

Related guest reviews

10

Eva

2 Oct 2025

·

Stayed 1 night

Nice facility with great customer service

8

Beverley

30 Aug 2025

·

Stayed 1 night

Good customer service

10

Willie

12 Jul 2025

·

Stayed 2 nights

The staff were by far the standout feature of this property. I wish I had his name, but there was a young man with a slight accent (maybe Irish) working the front desk, and I've never seen more hustle in a hotel staff person in my life. He did everything, including running back and forth between the front desk and the Starbucks counter to make sure that we were happy. I will definitely be coming back!

10

John

9 Sept 2024

·

Stayed 1 night

Overall it was a great experience. Check was difficult because of staff. Checkout had a 10 minute wait for staff to arrive at the counter, then staff member was not friendly.

10

Rachel

2 Jul 2024

·

Stayed 1 night

I was able to check in to my room earlier without charge. Friendly staff throughout the property.

4

Nunuravenous

28 Aug 2024

·

Stayed 1 night

Toilet didn't work. I brought it to their attention several times starting 30mins after I entered my room. They never came to fix it but I was offered a plunger...A PLUNGER. Apologies were my only compensation. Smh

6

Francina

19 May 2025

·

Stayed 1 night

I did an advanced remote check in and recd a text/ email saying I was checked in. Only to arrive after 10 hours of driving to be told that wasn't the case. This was a huge inconvenience because I was enroute to an event and passed a relatives home that I could have stopped at and gotten ready but I was under the impression that I had someplace to go. All I ask is don't send any communication saying you're checked in if there isn't going to be a room available. The manager on duty was condescending & may need remedial customer service training. She was nothing short of offensive and I was far from belligerent my tone and volume were that of a normal conversation. I was miffed by her presentation as she, in that moment, was the face of your organization. I was disappointed.

10

Jennifer

13 Aug 2024

·

Stayed 1 night

Staff were very kind and had good communication even though there were a lot of delays in getting everyone’s rooms ready. I arrived at 4:30 only to find out that my room wasn’t ready and there were a whole bunch of people in the lobby waiting for theirs as well. They were very apologetic once the room was finally available a few hours later, and it was clean and comfortable so I have no complaints! I hope they’re able to figure out their staffing issues to avoid future delays for their own sakes.

10

Rebecca

28 Jul 2025

·

Stayed 1 night

We arrived at 10:30 pm and there was 4 people waiting to check in before us. It took about 25 min, but once in the room was clean and nice. We had a short stay so did not see much of hotel other than our room.

10

Crai

14 Jun 2025

·

Stayed 1 night

Very quiet and peaceful. The staff was very pleasant and accommodating!!!

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Location

Excellent for Ravinia and the Chicago Botanic Garden, with a paid shuttle to concerts, plus easy access to highways and area shopping. It’s a considerable distance from downtown Chicago.

Related guest reviews

10

jeanne

2 May 2023

·

Stayed 2 nights

Very friendly manager at front desk. Clean and quiet room facing the courtyard. Convenient location with easy access to highways and shopping.

10

bob

26 Aug 2024

·

Stayed 1 night

The Botanic Grdens were right down the road from this Courtyard. Very convenient.

8

Christian

10 Jul 2023

·

Stayed 2 nights

Fine hotel for the area and what it is. Clean and decent staff. Put me in room next to ice maker when hotel was filled with you sports groups. I made reservation weeks ago and prepaid could have saved a better room for someone not part of the sports team mayhem. Not much around the hotel if you don’t have a car. Can walk to Burger King or convenience store.

8

Natalie

25 Aug 2025

·

Stayed 1 night

This is always the best place to stay if you're going to the Ravinia festival. I love the fact that they offer shuttle service. It is $10 per person but definitely worth it. Getting a hotel here lessens the stress of driving parking etc etc. It is very clean and the staff is very friendly. We were there to see John Legend on the Sunday he performed there. The woman who was driving the shuttle was very very helpful. Me and my friend had quite a bit of stuff with us we had chairs and a cooler etc and she made them off fit so that was wonderful. One thing I didn't really like is the fact that they had a bottle of water in the room and they charge you $6 for it. That part of hotel stays always puzzles me a bit because really why do you have to charge for a bottle of water? But overall it was a great day I will definitely go back again. Next time I will explore the pool and the food that they have to offer I really didn't have much time there. Normally I take pictures of the hotels that I go to but for some reason I forgot to do it this time.

10

Michiko

21 Jul 2025

·

Stayed 1 night

We went to the Ravinia Festival. The hotel is conveniently located and we liked the restaurant near by.

8

Jonathan

14 Oct 2025

·

Stayed 1 night

It’s a little far from downtown Chicago, however, the hotel is located in a nice area.

10

Morgan

16 Oct 2023

·

Stayed 1 night

Clean, quiet, and updated decor. We had a great time. Getting in and out of the property can be confusing, but having it tucked away from the main roads was delightful.

10

Rosalind

7 Aug 2023

·

Stayed 1 night

excellent location for Ravinia and Botanic Garden

10

Kim

25 Aug 2025

·

Stayed 1 night

What a great place to stay for a concert weekend at Ravinia! Three minute drive to the venue, $10 shuttle, close to downtown Highland Park and the Chicago Botanic Garden and fantastic service! Will stay here again for sure!

10

Alan

7 Jun 2025

·

Stayed 1 night

Great location for Ravinia. Had a $10 shuttle that took us to concert. Staff very friendly.

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Dining

On-site Bistro/Starbucks is convenient and some items are tasty, but selection is limited and prices are high; breakfast typically isn’t included. Hours can be inconsistent, and vouchers offer restricted choices.

Related guest reviews

8

Katherine

19 Jun 2025

·

Stayed 1 night

Everthing went well. Clean rooms. Confortable beds. Check was quick and easy. Dont like that water and coffee in the lobby was not complimentary. The water bottke in the room was 1 life bottle for $6.

8

Dan

5 Jul 2023

·

Stayed 1 night

The outdoor space is great, the accomadations inside are also very nice, comfortable, and spacious for families and groups. I liked each room having a balcony outside facing a small green space. I would recommend this place but it had a few issues I did not like. The pillows were awful, the kind that look good plumped up until you lay your head on them and they go flat, like letting the air out of a balloon. Sleep was difficult. Also, make sure you visit a local restaraunt for breakfast because the Starbucks breakfast bar is stupid expensive for limited options.

10

Angela

14 Jun 2023

·

Stayed 2 nights

We stayed in this area, but traveled to the city of Chicago. Therefore, we didn't venture out in this area, but seem nice for what we did see. Breakfast was pricey, but it was good. The room was clean and comfortable. The rooms had a small balcony which was nice. We got fresh air without leaving the room. It's close to the Botanical Garden. No problems during our stay. We will stay again if in the area.

10

jeanne

22 Mar 2025

·

Stayed 4 nights

Helpful staff. Clean, quiet room on third floor. Bistro great for Starbucks coffee in the morning and a glass of wine after 5.

8

Tommie

5 Jul 2024

·

Stayed 1 night

I was very comfortable with my stay. The only thing I will critique is the dining/food menu. Dining/Food selection options are very limited. The menu should be more versatile and extended.

8

Nancy

17 Aug 2024

·

Stayed 3 nights

I always feel comfortable at the Courtyard. The only disappointment was the Bistro was shut one of the days I was there so I was lacking coffee.

6

Mary

10 Jun 2024

·

Stayed 1 night

Really bad food, need a major upgrade

10

Terrick L

11 Nov 2024

·

Stayed 5 nights

I wished this property served breakfast.

10

Marvis

27 Jan 2025

·

Stayed 9 nights

Easy access to the highway and conveniently located from shoppes. The place was nice, clean and quiet. The bistro was a tad bit pricey but it was tasty and I didn’t have to leave for food.

8

David

11 Jun 2024

·

Stayed 1 night

Did not like the choice at breakfast. Paid for breakfast for two but this gave us the choice of one hot break or two cold snack at the lobby Starbucks.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$120
February	US$118
March	US$123
April	US$126
May	US$130
June	US$170
July	US$167
August	US$165
September	US$174
October	US$158
November	US$148
December	US$126

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $220	18	19 $297
20 $129	21 $150	22 $163	23	24 $208	25 $178	26 $158
27 $128	28 $169	29 $169	30 $158

Su	Mo	Tu	We	Th	Fr	Sa
				1 $178	2 $189	3 $189
4 $128	5 $159	6 $188	7 $179	8 $168	9 $248	10
11 $128	12 $149	13 $149	14 $158	15 $158	16 $179	17 $169
18 $128	19 $148	20 $189	21 $179	22 $148	23 $159	24 $189
25 $128	26 $148	27 $178	28 $169	29 $139	30 $168	31 $159

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Room, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Room, 2 Queen Beds (Mobility Accessible, Tub)

Room, 1 King Bed with Sofa Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds

Room, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard Chicago Highland Park/Northbrook

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Prices for upcoming dates