Colectia Hotel Urumea
From
$95
/ night
Select dates to see prices and availability
From
$95
/ night
About this property
Comfortable hotel in San Sebastián with individually decorated rooms and concierge services. Enjoy nearby parks and attractions.
Location
Egia, a neighborhood in San Sebastián, is home to Colectia Hotel Urumea. The area's natural beauty can be seen at Concha Beach and Ondarreta Beach, while Donostia-San Sebastian Aquarium and Monte Igueldo are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Reale Arena.
Parking
Non-Smoking Rooms
Tour Desk
Housekeeping
Safe-Deposit Box
Luggage Storage
Location
Paseo de Urumea, 15, Egia, San Sebastián, Donostialdea/Donostia-San Sebastián, Basque Country, Spain
Room options
12
Double Room
1 Queen Bed
2 Twin Beds
Sleeps 2
140 ft²
Air ConditioningHeatingSafety Deposit Box
10
Triple Room
3× Twin Beds
1 Full Bed
and 1 Twin Bed
Sleeps 2
183 ft²
Air ConditioningHeatingSafety Deposit Box
13
Twin Room
2 Twin Beds
Sleeps 2
161 ft²
Air ConditioningHeatingSafety Deposit Box
7
Double Room Single Use
1 Full Bed
129 ft²
Air ConditioningHeatingSafety Deposit Box
Guest reviews of Colectia Hotel Urumea
8.2
Very good
Based on 209 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Colectia Hotel Urumea, travelers often praise the friendly staff, walkable location near bus and train links, and convenient underground parking, while noting that rooms tend to be small and occasional noise or maintenance issues can affect comfort.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Colectia Hotel Urumea, travelers often praise the friendly staff, walkable location near bus and train links, and convenient underground parking, while noting that rooms tend to be small and occasional noise or maintenance issues can affect comfort.
Rooms are generally clean with comfortable beds, though a few guests reported lapses and one strongly negative experience. Most reviews highlight a good, often varied breakfast, but a few mention limited options or inconsistent availability. Service is widely described as helpful and kind, though some found reception hours limited or the welcome inflexible. Overall, expect a simple, practical base for visiting San Sebastián.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Underground parking is available and often praised as secure and convenient. Reception is not always staffed late, and some guests mention after-hours access procedures.
Related guest reviews
10
Paul
Sep 28, 2022
·
Stayed 2 nights
This was a great spot for our three day visit in San Sebastian. The room was small but clean and comfortable and there was a parking garage in the same building. The old town was just a 15 minutes walk away. The staff was extremely helpful and the breakfast was yummy! The only complaint is that the room could have had a bit more light.
This was a great spot for our three day visit in San Sebastian. The room was small but clean and comfortable and there was a parking garage in the same building. The old town was just a 15 minutes walk away. The staff was extremely helpful and the breakfast was yummy! The only complaint is that the room could have had a bit more light.
6
Patricia
Jun 8, 2025
·
Stayed 1 night
La habitación, tenía basura de bajo de la cama,no tenía teléfono x si alguna emergencia, el aire no Hiba,no hay bar,no hay para desayunar,plato de la ducha agretuado.El personal excelente
La habitación, tenía basura de bajo de la cama,no tenía teléfono x si alguna emergencia, el aire no Hiba,no hay bar,no hay para desayunar,plato de la ducha agretuado.El personal excelente
10
Amy
Jun 7, 2025
·
Stayed 1 night
Good hotel for a place to sleep and park. We could walk into the centre easily and the underground parking felt secure. Note that it's small so the reception is not 24/7 and there's no breakfast. Also only park where there are hotel signs as it's a shared car park with loval residents.
Good hotel for a place to sleep and park. We could walk into the centre easily and the underground parking felt secure. Note that it's small so the reception is not 24/7 and there's no breakfast. Also only park where there are hotel signs as it's a shared car park with loval residents.
8
Allison
Feb 2, 2026
·
Stayed 2 nights
Lovely helpful staff after I made an error checking in. No key cards but an app to use for all doors was really handy! Great position and great parking .
Lovely helpful staff after I made an error checking in. No key cards but an app to use for all doors was really handy! Great position and great parking .
8
Lorna
May 16, 2025
·
Stayed 1 night
The location was good with an underground garage. The shower door was broken.
The location was good with an underground garage. The shower door was broken.
10
Robert
May 10, 2025
·
Stayed 3 nights
El Hotel Colectia fue perfecto durante mi estadia. La persona de la recepcion (Sara) es muy agradable, eficiente, y super competente. La papelera del bano pudiese ser un poquito mas grande.
El Hotel Colectia fue perfecto durante mi estadia. La persona de la recepcion (Sara) es muy agradable, eficiente, y super competente. La papelera del bano pudiese ser un poquito mas grande.
8
Kathryn
Nov 18, 2022
·
Stayed 7 nights
Very friendly and helpful staff. Convenient location near main rail/bus station and the centre of town. Room has all the amenities you'd expect a good breakfast offering. Good value for money.
Very friendly and helpful staff. Convenient location near main rail/bus station and the centre of town. Room has all the amenities you'd expect a good breakfast offering. Good value for money.
4
Luis
Aug 23, 2022
·
Stayed 1 night
Hola. Buenas tardes. Muy decepcionado con la estancia en vuestro hotel(sin duda alguna se lo aconsejaré a mis conocidos... no precisamente q"disfruten"de sus servicios). La entrada(prevista para las 14'00 horas no estaba disponible a las 13'55(claramente estábamos fuera de hora). Quince minutos más tarde realizamos con éxito el Check in . Subimos a la habitación y la encontramos revuelta y sin limpiar. Nos aconsejan esperemos quince minutos más. Así lo hacemos hasta que nos avisa la recepcionista de qué está ya arreglada la habitación. Accedemos a la la habitación 215....abierta puesto que seguía allí la chica de limpieza. Entramos en ella sin necesidad de usar la tarjeta para ello. Nos encontramos en la habitación la papelera del WC rota y un papel del cabecero de la cama(pared) parcialmente despegado. Cuando abandonamos la habitación treinta minutos después compruebo que la tarjeta no funciona para abrir la habitación. Solucionado unos momentos después por vuestros trabajadores. Y una cosa más (creo que esto no sea culpa de vuestro hotel, sino del Cambio Climático...como casi todo) la noche la hemos pasado acompañados de varios mosquitos....muy cariñosos por cierto). Sin más, esperando que estás mis críticas sirvan para que futuros clientes vuestros no tengan que"sufrirlo" sino disfrutar de la estancia....a mi juicio con una equivalencia desproporcionada entre Calidad-Precio. Un saludo
Hola. Buenas tardes. Muy decepcionado con la estancia en vuestro hotel(sin duda alguna se lo aconsejaré a mis conocidos... no precisamente q"disfruten"de sus servicios). La entrada(prevista para las 14'00 horas no estaba disponible a las 13'55(claramente estábamos fuera de hora). Quince minutos más tarde realizamos con éxito el Check in . Subimos a la habitación y la encontramos revuelta y sin limpiar. Nos aconsejan esperemos quince minutos más. Así lo hacemos hasta que nos avisa la recepcionista de qué está ya arreglada la habitación. Accedemos a la la habitación 215....abierta puesto que seguía allí la chica de limpieza. Entramos en ella sin necesidad de usar la tarjeta para ello. Nos encontramos en la habitación la papelera del WC rota y un papel del cabecero de la cama(pared) parcialmente despegado. Cuando abandonamos la habitación treinta minutos después compruebo que la tarjeta no funciona para abrir la habitación. Solucionado unos momentos después por vuestros trabajadores. Y una cosa más (creo que esto no sea culpa de vuestro hotel, sino del Cambio Climático...como casi todo) la noche la hemos pasado acompañados de varios mosquitos....muy cariñosos por cierto). Sin más, esperando que estás mis críticas sirvan para que futuros clientes vuestros no tengan que"sufrirlo" sino disfrutar de la estancia....a mi juicio con una equivalencia desproporcionada entre Calidad-Precio. Un saludo
8
Craig
Jun 10, 2023
·
Stayed 3 nights
The hotel is basic but clean and in a walkable location to central San Sebastián. It has a good breakfast and all of the staff I dealt with were helpful and friendly.
The hotel is basic but clean and in a walkable location to central San Sebastián. It has a good breakfast and all of the staff I dealt with were helpful and friendly.
8
Porfirio
May 14, 2025
·
Stayed 2 nights
Great place with parking, litte of the way of town center but with good transportation, Keys went kaput at second day and would not let me in the garage, called the number since staff leaves at 3pm i beleive, was hable to give me code to go into bldg and get master key to get to room and open garage, people getting there aftter staff have to follow instructions real carefully. Otherwise good for the money i had a car so great plus with the free parking.
Great place with parking, litte of the way of town center but with good transportation, Keys went kaput at second day and would not let me in the garage, called the number since staff leaves at 3pm i beleive, was hable to give me code to go into bldg and get master key to get to room and open garage, people getting there aftter staff have to follow instructions real carefully. Otherwise good for the money i had a car so great plus with the free parking.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms very clean, but there are reports of missed housekeeping and, in a few cases, dirty or unprepared rooms and corridors.
Related guest reviews
6
Patricia
Jun 8, 2025
·
Stayed 1 night
La habitación, tenía basura de bajo de la cama,no tenía teléfono x si alguna emergencia, el aire no Hiba,no hay bar,no hay para desayunar,plato de la ducha agretuado.El personal excelente
La habitación, tenía basura de bajo de la cama,no tenía teléfono x si alguna emergencia, el aire no Hiba,no hay bar,no hay para desayunar,plato de la ducha agretuado.El personal excelente
6
JOAQUIN
Jun 24, 2023
·
Stayed 1 night
Las condiciones generales son aceptables, pero encontré los corredores algo sucios. Me tocó una habitación que estaba en el primer piso, pero debía tomar un primer ascensor hasta el piso 2, y luego otro ascensor, que estaba bastante alejado del primero, para bajar al piso 1. Y luego el procedimiento inverso para bajar al lobby. Bastante incomodo
Las condiciones generales son aceptables, pero encontré los corredores algo sucios. Me tocó una habitación que estaba en el primer piso, pero debía tomar un primer ascensor hasta el piso 2, y luego otro ascensor, que estaba bastante alejado del primero, para bajar al piso 1. Y luego el procedimiento inverso para bajar al lobby. Bastante incomodo
10
christophe
Dec 26, 2023
·
Stayed 2 nights
nous avons passé un excellent séjours de 2 nuits pour Noël en famille ( 8 personnes). Nous avons beaucoup apprécié l’accueil et le service. Les chambres sont très propres , la literie confortable et le petit déjeuner varié et copieux.
nous avons passé un excellent séjours de 2 nuits pour Noël en famille ( 8 personnes). Nous avons beaucoup apprécié l’accueil et le service. Les chambres sont très propres , la literie confortable et le petit déjeuner varié et copieux.
2
Andreas
Aug 18, 2023
·
Stayed 2 nights
We paid a ridiculously high price for this hotel room and it was probably one of the worst we have stayed in. - The hotel room was dirty when we arrived with leftover food on the nightstand, bugs in the bathroom and garbage next to the bed. - The room smelt like mould and urine after the exaggerated use of detergent had settled. Yes, it actually smelled like old urine next to the nightstand. - Both nights we were woken up by noise from a dog, the housekeeping and people in the hallway early in the morning. - All products in the breakfast buffet that are supposed to be stored cold, were stored at room temperature. - There was so much noise from the employee at the breakfast that we could barely hear ourselves think. - Although we asked for a quiet room, we got a noisy room right next to the road. Consequently, we could not sleep with the window open and the air quality was really bad. - The bathroom was rusty, smelled really bad and the shower leaked water after just a short shower. - The mini fridge suddenly stopped working in the middle of the night, so the food we had stored there actually got broken. Avoid for all costs.
We paid a ridiculously high price for this hotel room and it was probably one of the worst we have stayed in. - The hotel room was dirty when we arrived with leftover food on the nightstand, bugs in the bathroom and garbage next to the bed. - The room smelt like mould and urine after the exaggerated use of detergent had settled. Yes, it actually smelled like old urine next to the nightstand. - Both nights we were woken up by noise from a dog, the housekeeping and people in the hallway early in the morning. - All products in the breakfast buffet that are supposed to be stored cold, were stored at room temperature. - There was so much noise from the employee at the breakfast that we could barely hear ourselves think. - Although we asked for a quiet room, we got a noisy room right next to the road. Consequently, we could not sleep with the window open and the air quality was really bad. - The bathroom was rusty, smelled really bad and the shower leaked water after just a short shower. - The mini fridge suddenly stopped working in the middle of the night, so the food we had stored there actually got broken. Avoid for all costs.
8
Luke
Oct 30, 2025
·
Stayed 3 nights
Room was clean, spacious and a good breakfast
Room was clean, spacious and a good breakfast
8
Emily
Jul 1, 2024
·
Stayed 1 night
We loved the room because it was very clean and spacious, with comfortable beds and pillows. The location of the hotel was perfect for us. The only disappointing aspect was the staff and service. We were ignored upon arrival while the staff member continued a conversation with someone behind the desk. Eventually he told us to wait a moment (no greeting) while he organized his papers. When we returned in the evening, he only greeted us when we first greeted him. The same happened in the morning with a different person when checking out. The staff members did not make us feel welcome, but everything else was good.
We loved the room because it was very clean and spacious, with comfortable beds and pillows. The location of the hotel was perfect for us. The only disappointing aspect was the staff and service. We were ignored upon arrival while the staff member continued a conversation with someone behind the desk. Eventually he told us to wait a moment (no greeting) while he organized his papers. When we returned in the evening, he only greeted us when we first greeted him. The same happened in the morning with a different person when checking out. The staff members did not make us feel welcome, but everything else was good.
10
Todd
Jul 11, 2022
·
Stayed 9 nights
The staff was extremely friendly our entire stay! One of the ladies called the airline and delivery service about our lost luggage and helped us research when it would be delivered! It was so incredibly kind and eased a lot of stress. The room was clean, breakfast was delicious. We would highly recommend this hotel to anyone visiting San Sebastián.
The staff was extremely friendly our entire stay! One of the ladies called the airline and delivery service about our lost luggage and helped us research when it would be delivered! It was so incredibly kind and eased a lot of stress. The room was clean, breakfast was delicious. We would highly recommend this hotel to anyone visiting San Sebastián.
8
Paula
Oct 11, 2022
·
Stayed 2 nights
O quarto embora pequeno e fechado e com uma decoração bastante modesta, estava limpo e funcional. A casa de bamho também era pequena embora limpa e prática. Tendo em atenção os preços na localidade o hotel não funciona mal, mas tendo em atenção outras cidades o hotel é bastante caro para o que oferece. O pequeno-almoço não tinha grande variedade mas é suficiente se não pensarmos no valor que se paga. A distância ao centro ainda é considerável.
O quarto embora pequeno e fechado e com uma decoração bastante modesta, estava limpo e funcional. A casa de bamho também era pequena embora limpa e prática. Tendo em atenção os preços na localidade o hotel não funciona mal, mas tendo em atenção outras cidades o hotel é bastante caro para o que oferece. O pequeno-almoço não tinha grande variedade mas é suficiente se não pensarmos no valor que se paga. A distância ao centro ainda é considerável.
4
Luis
Aug 23, 2022
·
Stayed 1 night
Hola. Buenas tardes. Muy decepcionado con la estancia en vuestro hotel(sin duda alguna se lo aconsejaré a mis conocidos... no precisamente q"disfruten"de sus servicios). La entrada(prevista para las 14'00 horas no estaba disponible a las 13'55(claramente estábamos fuera de hora). Quince minutos más tarde realizamos con éxito el Check in . Subimos a la habitación y la encontramos revuelta y sin limpiar. Nos aconsejan esperemos quince minutos más. Así lo hacemos hasta que nos avisa la recepcionista de qué está ya arreglada la habitación. Accedemos a la la habitación 215....abierta puesto que seguía allí la chica de limpieza. Entramos en ella sin necesidad de usar la tarjeta para ello. Nos encontramos en la habitación la papelera del WC rota y un papel del cabecero de la cama(pared) parcialmente despegado. Cuando abandonamos la habitación treinta minutos después compruebo que la tarjeta no funciona para abrir la habitación. Solucionado unos momentos después por vuestros trabajadores. Y una cosa más (creo que esto no sea culpa de vuestro hotel, sino del Cambio Climático...como casi todo) la noche la hemos pasado acompañados de varios mosquitos....muy cariñosos por cierto). Sin más, esperando que estás mis críticas sirvan para que futuros clientes vuestros no tengan que"sufrirlo" sino disfrutar de la estancia....a mi juicio con una equivalencia desproporcionada entre Calidad-Precio. Un saludo
Hola. Buenas tardes. Muy decepcionado con la estancia en vuestro hotel(sin duda alguna se lo aconsejaré a mis conocidos... no precisamente q"disfruten"de sus servicios). La entrada(prevista para las 14'00 horas no estaba disponible a las 13'55(claramente estábamos fuera de hora). Quince minutos más tarde realizamos con éxito el Check in . Subimos a la habitación y la encontramos revuelta y sin limpiar. Nos aconsejan esperemos quince minutos más. Así lo hacemos hasta que nos avisa la recepcionista de qué está ya arreglada la habitación. Accedemos a la la habitación 215....abierta puesto que seguía allí la chica de limpieza. Entramos en ella sin necesidad de usar la tarjeta para ello. Nos encontramos en la habitación la papelera del WC rota y un papel del cabecero de la cama(pared) parcialmente despegado. Cuando abandonamos la habitación treinta minutos después compruebo que la tarjeta no funciona para abrir la habitación. Solucionado unos momentos después por vuestros trabajadores. Y una cosa más (creo que esto no sea culpa de vuestro hotel, sino del Cambio Climático...como casi todo) la noche la hemos pasado acompañados de varios mosquitos....muy cariñosos por cierto). Sin más, esperando que estás mis críticas sirvan para que futuros clientes vuestros no tengan que"sufrirlo" sino disfrutar de la estancia....a mi juicio con una equivalencia desproporcionada entre Calidad-Precio. Un saludo
8
Craig
Jun 10, 2023
·
Stayed 3 nights
The hotel is basic but clean and in a walkable location to central San Sebastián. It has a good breakfast and all of the staff I dealt with were helpful and friendly.
The hotel is basic but clean and in a walkable location to central San Sebastián. It has a good breakfast and all of the staff I dealt with were helpful and friendly.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often small, though some are spacious or newly updated, and beds are comfortable. Expect occasional noise from streets, trains or plumbing, plus sporadic maintenance or temperature issues.
Related guest reviews
10
Paul
Sep 28, 2022
·
Stayed 2 nights
This was a great spot for our three day visit in San Sebastian. The room was small but clean and comfortable and there was a parking garage in the same building. The old town was just a 15 minutes walk away. The staff was extremely helpful and the breakfast was yummy! The only complaint is that the room could have had a bit more light.
This was a great spot for our three day visit in San Sebastian. The room was small but clean and comfortable and there was a parking garage in the same building. The old town was just a 15 minutes walk away. The staff was extremely helpful and the breakfast was yummy! The only complaint is that the room could have had a bit more light.
6
Jeffrey
Sep 30, 2024
·
Stayed 2 nights
I would say the front desk workers were rather inflexible when it came for asking for 45 extra minutes to check out and also cancel a second nights stay. Neither were approved. Rooms are tiny. Shower is small and bathroom is small. Overall I would not stay here again but that is because of the customer service
I would say the front desk workers were rather inflexible when it came for asking for 45 extra minutes to check out and also cancel a second nights stay. Neither were approved. Rooms are tiny. Shower is small and bathroom is small. Overall I would not stay here again but that is because of the customer service
10
Paula
Jul 1, 2023
·
Stayed 2 nights
Great hotel in a quiet area. Close to the bus and train stations and only a 20min walk to the most popular places in the city. Very comfortable bed and brand new rooms.
Great hotel in a quiet area. Close to the bus and train stations and only a 20min walk to the most popular places in the city. Very comfortable bed and brand new rooms.
6
Luisa
Jun 18, 2024
·
Stayed 2 nights
Small rooms, we could hear other guests and water sounds
Small rooms, we could hear other guests and water sounds
8
Luke
Oct 30, 2025
·
Stayed 3 nights
Room was clean, spacious and a good breakfast
Room was clean, spacious and a good breakfast
6
Humberto Luis
Nov 11, 2024
·
Stayed 2 nights
El Hotel es muy básico, las áreas comunes pequeñas, las pocas que tiene, en cuanto a ubicación, está alejado de todo. El precio es muy caro con relación a lo que te brinda. La habitación es muy pequeña, apenas un pasillo de 50cm alrededor de la cama. Baño muy chico!!
El Hotel es muy básico, las áreas comunes pequeñas, las pocas que tiene, en cuanto a ubicación, está alejado de todo. El precio es muy caro con relación a lo que te brinda. La habitación es muy pequeña, apenas un pasillo de 50cm alrededor de la cama. Baño muy chico!!
8
Kai
Jun 24, 2023
·
Stayed 3 nights
Preis-/Leistungsverhältnis stimmt hier nicht wirklich. Zimmer hat kaum Steckdosen. Fenster sind nicht schallisoliert. Und das größte Problem, wir schliefen an einem „Fluss“! Das Abwasserrohr des gesamten Hochhauses ging durch unser Zimmer. Schlafen war schwierig bis unmöglich.
Preis-/Leistungsverhältnis stimmt hier nicht wirklich. Zimmer hat kaum Steckdosen. Fenster sind nicht schallisoliert. Und das größte Problem, wir schliefen an einem „Fluss“! Das Abwasserrohr des gesamten Hochhauses ging durch unser Zimmer. Schlafen war schwierig bis unmöglich.
8
Lorna
May 16, 2025
·
Stayed 1 night
The location was good with an underground garage. The shower door was broken.
The location was good with an underground garage. The shower door was broken.
8
Paula
Oct 11, 2022
·
Stayed 2 nights
O quarto embora pequeno e fechado e com uma decoração bastante modesta, estava limpo e funcional. A casa de bamho também era pequena embora limpa e prática. Tendo em atenção os preços na localidade o hotel não funciona mal, mas tendo em atenção outras cidades o hotel é bastante caro para o que oferece. O pequeno-almoço não tinha grande variedade mas é suficiente se não pensarmos no valor que se paga. A distância ao centro ainda é considerável.
O quarto embora pequeno e fechado e com uma decoração bastante modesta, estava limpo e funcional. A casa de bamho também era pequena embora limpa e prática. Tendo em atenção os preços na localidade o hotel não funciona mal, mas tendo em atenção outras cidades o hotel é bastante caro para o que oferece. O pequeno-almoço não tinha grande variedade mas é suficiente se não pensarmos no valor que se paga. A distância ao centro ainda é considerável.
8
Ana
Nov 25, 2023
·
Stayed 1 night
Proximité centre ville Le bruit des trains et des voitures sur l’avenue, Mauvaise insonorisation
Proximité centre ville Le bruit des trains et des voitures sur l’avenue, Mauvaise insonorisation
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, with standout assistance noted. Some experienced an unwelcoming check-in, inflexible policies, or delays when reception was unstaffed.
Related guest reviews
10
Susana
Jun 23, 2025
·
Stayed 1 night
Safe, friendly staff, walkable to downtown.
Safe, friendly staff, walkable to downtown.
6
Jeffrey
Sep 30, 2024
·
Stayed 2 nights
I would say the front desk workers were rather inflexible when it came for asking for 45 extra minutes to check out and also cancel a second nights stay. Neither were approved. Rooms are tiny. Shower is small and bathroom is small. Overall I would not stay here again but that is because of the customer service
I would say the front desk workers were rather inflexible when it came for asking for 45 extra minutes to check out and also cancel a second nights stay. Neither were approved. Rooms are tiny. Shower is small and bathroom is small. Overall I would not stay here again but that is because of the customer service
10
cesar efrain
Jun 25, 2025
·
Stayed 1 night
Excelente servicio
Excelente servicio
10
christophe
Dec 26, 2023
·
Stayed 2 nights
nous avons passé un excellent séjours de 2 nuits pour Noël en famille ( 8 personnes). Nous avons beaucoup apprécié l’accueil et le service. Les chambres sont très propres , la literie confortable et le petit déjeuner varié et copieux.
nous avons passé un excellent séjours de 2 nuits pour Noël en famille ( 8 personnes). Nous avons beaucoup apprécié l’accueil et le service. Les chambres sont très propres , la literie confortable et le petit déjeuner varié et copieux.
8
Allison
Feb 2, 2026
·
Stayed 2 nights
Lovely helpful staff after I made an error checking in. No key cards but an app to use for all doors was really handy! Great position and great parking .
Lovely helpful staff after I made an error checking in. No key cards but an app to use for all doors was really handy! Great position and great parking .
10
Robert
May 10, 2025
·
Stayed 3 nights
El Hotel Colectia fue perfecto durante mi estadia. La persona de la recepcion (Sara) es muy agradable, eficiente, y super competente. La papelera del bano pudiese ser un poquito mas grande.
El Hotel Colectia fue perfecto durante mi estadia. La persona de la recepcion (Sara) es muy agradable, eficiente, y super competente. La papelera del bano pudiese ser un poquito mas grande.
8
Kathryn
Nov 18, 2022
·
Stayed 7 nights
Very friendly and helpful staff. Convenient location near main rail/bus station and the centre of town. Room has all the amenities you'd expect a good breakfast offering. Good value for money.
Very friendly and helpful staff. Convenient location near main rail/bus station and the centre of town. Room has all the amenities you'd expect a good breakfast offering. Good value for money.
8
Emily
Jul 1, 2024
·
Stayed 1 night
We loved the room because it was very clean and spacious, with comfortable beds and pillows. The location of the hotel was perfect for us. The only disappointing aspect was the staff and service. We were ignored upon arrival while the staff member continued a conversation with someone behind the desk. Eventually he told us to wait a moment (no greeting) while he organized his papers. When we returned in the evening, he only greeted us when we first greeted him. The same happened in the morning with a different person when checking out. The staff members did not make us feel welcome, but everything else was good.
We loved the room because it was very clean and spacious, with comfortable beds and pillows. The location of the hotel was perfect for us. The only disappointing aspect was the staff and service. We were ignored upon arrival while the staff member continued a conversation with someone behind the desk. Eventually he told us to wait a moment (no greeting) while he organized his papers. When we returned in the evening, he only greeted us when we first greeted him. The same happened in the morning with a different person when checking out. The staff members did not make us feel welcome, but everything else was good.
10
Todd
Jul 11, 2022
·
Stayed 9 nights
The staff was extremely friendly our entire stay! One of the ladies called the airline and delivery service about our lost luggage and helped us research when it would be delivered! It was so incredibly kind and eased a lot of stress. The room was clean, breakfast was delicious. We would highly recommend this hotel to anyone visiting San Sebastián.
The staff was extremely friendly our entire stay! One of the ladies called the airline and delivery service about our lost luggage and helped us research when it would be delivered! It was so incredibly kind and eased a lot of stress. The room was clean, breakfast was delicious. We would highly recommend this hotel to anyone visiting San Sebastián.
8
Porfirio
May 14, 2025
·
Stayed 2 nights
Great place with parking, litte of the way of town center but with good transportation, Keys went kaput at second day and would not let me in the garage, called the number since staff leaves at 3pm i beleive, was hable to give me code to go into bldg and get master key to get to room and open garage, people getting there aftter staff have to follow instructions real carefully. Otherwise good for the money i had a car so great plus with the free parking.
Great place with parking, litte of the way of town center but with good transportation, Keys went kaput at second day and would not let me in the garage, called the number since staff leaves at 3pm i beleive, was hable to give me code to go into bldg and get master key to get to room and open garage, people getting there aftter staff have to follow instructions real carefully. Otherwise good for the money i had a car so great plus with the free parking.
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AI-generated summary based on recent guest reviews
Location
Walkable to the old town and close to bus/train links, but not right in the center and a notable walk for some. Several describe a quiet area, though traffic or train noise affects some rooms.
Related guest reviews
10
Susana
Jun 23, 2025
·
Stayed 1 night
Safe, friendly staff, walkable to downtown.
Safe, friendly staff, walkable to downtown.
10
Vinay
Jun 29, 2025
·
Stayed 3 nights
Good location though took a little while to find the hotel as it’s not brilliantly signposted. But the staff and the rooms are nice. Quiet, and the bed is comfortable. Walkable along the river to the old town.
Good location though took a little while to find the hotel as it’s not brilliantly signposted. But the staff and the rooms are nice. Quiet, and the bed is comfortable. Walkable along the river to the old town.
10
Paula
Jul 1, 2023
·
Stayed 2 nights
Great hotel in a quiet area. Close to the bus and train stations and only a 20min walk to the most popular places in the city. Very comfortable bed and brand new rooms.
Great hotel in a quiet area. Close to the bus and train stations and only a 20min walk to the most popular places in the city. Very comfortable bed and brand new rooms.
10
Amy
Jun 7, 2025
·
Stayed 1 night
Good hotel for a place to sleep and park. We could walk into the centre easily and the underground parking felt secure. Note that it's small so the reception is not 24/7 and there's no breakfast. Also only park where there are hotel signs as it's a shared car park with loval residents.
Good hotel for a place to sleep and park. We could walk into the centre easily and the underground parking felt secure. Note that it's small so the reception is not 24/7 and there's no breakfast. Also only park where there are hotel signs as it's a shared car park with loval residents.
8
cristina
Aug 7, 2023
·
Stayed 3 nights
La struttura non è vicinissima al centro ma nel complesso accessibile, ben tenuta e pulita
La struttura non è vicinissima al centro ma nel complesso accessibile, ben tenuta e pulita
6
Humberto Luis
Nov 11, 2024
·
Stayed 2 nights
El Hotel es muy básico, las áreas comunes pequeñas, las pocas que tiene, en cuanto a ubicación, está alejado de todo. El precio es muy caro con relación a lo que te brinda. La habitación es muy pequeña, apenas un pasillo de 50cm alrededor de la cama. Baño muy chico!!
El Hotel es muy básico, las áreas comunes pequeñas, las pocas que tiene, en cuanto a ubicación, está alejado de todo. El precio es muy caro con relación a lo que te brinda. La habitación es muy pequeña, apenas un pasillo de 50cm alrededor de la cama. Baño muy chico!!
10
Gerardus Jacobus Emile Theodorus
Nov 29, 2024
·
Stayed 3 nights
Voor een bezoek aan het stadion of de stad prima hotel met een zeer lekker ontbijtbuffet. 15 min. lopen vanaf het busstation en 30 min. wandelen naar het zeer mooie centrum en mooie baaien!
Voor een bezoek aan het stadion of de stad prima hotel met een zeer lekker ontbijtbuffet. 15 min. lopen vanaf het busstation en 30 min. wandelen naar het zeer mooie centrum en mooie baaien!
8
Kathryn
Nov 18, 2022
·
Stayed 7 nights
Very friendly and helpful staff. Convenient location near main rail/bus station and the centre of town. Room has all the amenities you'd expect a good breakfast offering. Good value for money.
Very friendly and helpful staff. Convenient location near main rail/bus station and the centre of town. Room has all the amenities you'd expect a good breakfast offering. Good value for money.
8
Craig
Jun 10, 2023
·
Stayed 3 nights
The hotel is basic but clean and in a walkable location to central San Sebastián. It has a good breakfast and all of the staff I dealt with were helpful and friendly.
The hotel is basic but clean and in a walkable location to central San Sebastián. It has a good breakfast and all of the staff I dealt with were helpful and friendly.
8
Porfirio
May 14, 2025
·
Stayed 2 nights
Great place with parking, litte of the way of town center but with good transportation, Keys went kaput at second day and would not let me in the garage, called the number since staff leaves at 3pm i beleive, was hable to give me code to go into bldg and get master key to get to room and open garage, people getting there aftter staff have to follow instructions real carefully. Otherwise good for the money i had a car so great plus with the free parking.
Great place with parking, litte of the way of town center but with good transportation, Keys went kaput at second day and would not let me in the garage, called the number since staff leaves at 3pm i beleive, was hable to give me code to go into bldg and get master key to get to room and open garage, people getting there aftter staff have to follow instructions real carefully. Otherwise good for the money i had a car so great plus with the free parking.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised as tasty and often plentiful or varied. A minority mention limited variety, operational issues, or that breakfast was unavailable.
Related guest reviews
10
Paul
Sep 28, 2022
·
Stayed 2 nights
This was a great spot for our three day visit in San Sebastian. The room was small but clean and comfortable and there was a parking garage in the same building. The old town was just a 15 minutes walk away. The staff was extremely helpful and the breakfast was yummy! The only complaint is that the room could have had a bit more light.
This was a great spot for our three day visit in San Sebastian. The room was small but clean and comfortable and there was a parking garage in the same building. The old town was just a 15 minutes walk away. The staff was extremely helpful and the breakfast was yummy! The only complaint is that the room could have had a bit more light.
10
christophe
Dec 26, 2023
·
Stayed 2 nights
nous avons passé un excellent séjours de 2 nuits pour Noël en famille ( 8 personnes). Nous avons beaucoup apprécié l’accueil et le service. Les chambres sont très propres , la literie confortable et le petit déjeuner varié et copieux.
nous avons passé un excellent séjours de 2 nuits pour Noël en famille ( 8 personnes). Nous avons beaucoup apprécié l’accueil et le service. Les chambres sont très propres , la literie confortable et le petit déjeuner varié et copieux.
10
Amy
Jun 7, 2025
·
Stayed 1 night
Good hotel for a place to sleep and park. We could walk into the centre easily and the underground parking felt secure. Note that it's small so the reception is not 24/7 and there's no breakfast. Also only park where there are hotel signs as it's a shared car park with loval residents.
Good hotel for a place to sleep and park. We could walk into the centre easily and the underground parking felt secure. Note that it's small so the reception is not 24/7 and there's no breakfast. Also only park where there are hotel signs as it's a shared car park with loval residents.
2
Andreas
Aug 18, 2023
·
Stayed 2 nights
We paid a ridiculously high price for this hotel room and it was probably one of the worst we have stayed in. - The hotel room was dirty when we arrived with leftover food on the nightstand, bugs in the bathroom and garbage next to the bed. - The room smelt like mould and urine after the exaggerated use of detergent had settled. Yes, it actually smelled like old urine next to the nightstand. - Both nights we were woken up by noise from a dog, the housekeeping and people in the hallway early in the morning. - All products in the breakfast buffet that are supposed to be stored cold, were stored at room temperature. - There was so much noise from the employee at the breakfast that we could barely hear ourselves think. - Although we asked for a quiet room, we got a noisy room right next to the road. Consequently, we could not sleep with the window open and the air quality was really bad. - The bathroom was rusty, smelled really bad and the shower leaked water after just a short shower. - The mini fridge suddenly stopped working in the middle of the night, so the food we had stored there actually got broken. Avoid for all costs.
We paid a ridiculously high price for this hotel room and it was probably one of the worst we have stayed in. - The hotel room was dirty when we arrived with leftover food on the nightstand, bugs in the bathroom and garbage next to the bed. - The room smelt like mould and urine after the exaggerated use of detergent had settled. Yes, it actually smelled like old urine next to the nightstand. - Both nights we were woken up by noise from a dog, the housekeeping and people in the hallway early in the morning. - All products in the breakfast buffet that are supposed to be stored cold, were stored at room temperature. - There was so much noise from the employee at the breakfast that we could barely hear ourselves think. - Although we asked for a quiet room, we got a noisy room right next to the road. Consequently, we could not sleep with the window open and the air quality was really bad. - The bathroom was rusty, smelled really bad and the shower leaked water after just a short shower. - The mini fridge suddenly stopped working in the middle of the night, so the food we had stored there actually got broken. Avoid for all costs.
8
Luke
Oct 30, 2025
·
Stayed 3 nights
Room was clean, spacious and a good breakfast
Room was clean, spacious and a good breakfast
10
Gerardus Jacobus Emile Theodorus
Nov 29, 2024
·
Stayed 3 nights
Voor een bezoek aan het stadion of de stad prima hotel met een zeer lekker ontbijtbuffet. 15 min. lopen vanaf het busstation en 30 min. wandelen naar het zeer mooie centrum en mooie baaien!
Voor een bezoek aan het stadion of de stad prima hotel met een zeer lekker ontbijtbuffet. 15 min. lopen vanaf het busstation en 30 min. wandelen naar het zeer mooie centrum en mooie baaien!
8
Carolina
May 24, 2024
·
Stayed 1 night
Det var ett helt okej hotell , bra frukost
Det var ett helt okej hotell , bra frukost
10
Ms A M
Sep 15, 2022
·
Stayed 2 nights
A great budget hotel. Good location if you're arriving by bus, very friendly staff. Quiet room, comfortable bed and good air con. Breakfast was plentiful.
A great budget hotel. Good location if you're arriving by bus, very friendly staff. Quiet room, comfortable bed and good air con. Breakfast was plentiful.
8
Craig
Jun 10, 2023
·
Stayed 3 nights
The hotel is basic but clean and in a walkable location to central San Sebastián. It has a good breakfast and all of the staff I dealt with were helpful and friendly.
The hotel is basic but clean and in a walkable location to central San Sebastián. It has a good breakfast and all of the staff I dealt with were helpful and friendly.
10
Lucia
Dec 22, 2024
·
Stayed 2 nights
Muito confortável, cama excelente chuveiro bom. Funcionarios ótimos e cafe da manha tb muito bom. O hotel é bonito tb.
Muito confortável, cama excelente chuveiro bom. Funcionarios ótimos e cafe da manha tb muito bom. O hotel é bonito tb.
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AI-generated summary based on recent guest reviews
10
Lewis
2 weeks ago
·
Stayed 5 nights
A no
A no
10
Narges
3 weeks ago
·
Stayed 2 nights
Clean room, excellent location, no noise and good simple breakfast.
Clean room, excellent location, no noise and good simple breakfast.
8
Kevin
Sep 1, 2026
·
Stayed 2 nights
Nice and clean. Twin room, comfy bed and pillows. Beds were together though and we had a couple of dogs next door. We like dogs but you could hear them barking in the morning. Would recommend this hotel.
Nice and clean. Twin room, comfy bed and pillows. Beds were together though and we had a couple of dogs next door. We like dogs but you could hear them barking in the morning. Would recommend this hotel.
8
Sau Wan
Aug 29, 2026
·
Stayed 3 nights
Room is clean, small but adequate, with kettle and fridge. There's a glass bottle of water which I believe is a refill from the tap. Clothes hangers are made of paper, most are broken and unusable. I asked for a quiet room but they gave me a room facing the main road which is noisy during day time and early morning. The hotel is 12 mins walk from the bus terminus and 25 mins walk from the old town so if you're not good at walking a long way back and forth better choose another hotels closer to the old town coz there is not much to see around the hotel and not much options for food. Hotel is manned until 5pm only if you check in late better familiarize yourself on how to check in using the hotel's self check in guide before you come or you have no way to get into your room.
Room is clean, small but adequate, with kettle and fridge. There's a glass bottle of water which I believe is a refill from the tap. Clothes hangers are made of paper, most are broken and unusable. I asked for a quiet room but they gave me a room facing the main road which is noisy during day time and early morning. The hotel is 12 mins walk from the bus terminus and 25 mins walk from the old town so if you're not good at walking a long way back and forth better choose another hotels closer to the old town coz there is not much to see around the hotel and not much options for food. Hotel is manned until 5pm only if you check in late better familiarize yourself on how to check in using the hotel's self check in guide before you come or you have no way to get into your room.
8
Phelipe
Aug 27, 2026
·
Stayed 4 nights
It's a great hotel, with a really nice breakfast. It's pretty close to the city center but you will probably need to take a bus or taxi. The "issue" is that you always need to walk a bit to get the bus as the bus stop to city center is at the other side of the river. Staff was always helpful and nice, ordering taxi and helping with things to do. Pretty good options at the breakfast, with fresh food being replaced all the time. The room was pretty comfortable and the bathroom sparkling clean.
It's a great hotel, with a really nice breakfast. It's pretty close to the city center but you will probably need to take a bus or taxi. The "issue" is that you always need to walk a bit to get the bus as the bus stop to city center is at the other side of the river. Staff was always helpful and nice, ordering taxi and helping with things to do. Pretty good options at the breakfast, with fresh food being replaced all the time. The room was pretty comfortable and the bathroom sparkling clean.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 23:00
Before 12:00
FAQs about Colectia Hotel Urumea
Is parking available at the property?
Yes, parking is available on-site. It is limited and may require a reservation.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are served on weekdays from 8:00 AM to 10:30 AM and on weekends from 8:30 AM to 11:00 AM for a fee of approximately EUR 13 for adults and children.
Are pets allowed at the property?
Yes, pets are allowed with a maximum of 22 pets per room. The pet fee is EUR 10 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in starts at 3:00 PM and ends at 11:00 PM. Check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including accessible parking and step-free entrances.
Where is the property located in relation to key landmarks?
The hotel is located near the beach in the Egia neighborhood of San Sebastián, close to Concha Beach and Ondarreta Beach. Popular attractions like the Donostia-San Sebastian Aquarium and Monte Igueldo are also nearby.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs, and extra-person charges may apply depending on property policy.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-19: NO DATA
- 2026-10-20: 103.07571382055664USD
- 2026-10-21: 102.43512252539063USD
- 2026-10-22: 81.51396592443848USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 66.25689819540405USD
- 2026-10-26: 67.99506532073974USD
- 2026-10-27: 65.05040556900025USD
- 2026-10-28: NO DATA
- 2026-10-29: 71.45550043469238USD
- 2026-10-30: 98.93186425170899USD
- 2026-10-31: 130.245728USD
- 2026-11-01: 58.85563161102295USD
- 2026-11-02: 50.897261331939696USD
- 2026-11-03: 49.77622228222656USD
- 2026-11-04: 52.015623398773194USD
- 2026-11-05: 55.80535738912964USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: 49.64718742425537USD
- 2026-11-12: NO DATA
- 2026-11-13: 91.88532573950195USD
- 2026-11-14: NO DATA
- 2026-11-15: 52.53618734796143USD
- 2026-11-16: 47.68848402453614USD
- 2026-11-17: 68.85564464419556USD
- 2026-11-18: NO DATA
- 2026-11-19: 54.050194634887696USD
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 94.58535208776856USD
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: 69.18966357681275USD
- 2026-11-26: 49.72617341030884USD
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 69.72188632183838USD
- 2026-11-30: 50.67746176324463USD
- 2026-12-01: 46.40933165802002USD
- 2026-12-02: 69.75691410742188USD
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: NO DATA
- 2026-12-08: 64.80966128625488USD
- 2026-12-09: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: 45.33004497488403USD
- 2026-12-14: 64.95399135360718USD
- 2026-12-15: NO DATA
- 2026-12-16: 64.80966128625488USD
- 2026-12-17: NO DATA
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
Check-in must be done by someone who is at least 18 years old.
Popular amenities
Parking
Non-Smoking Rooms
Tour Desk
Housekeeping
Safe-Deposit Box
Luggage Storage
Services
Tour Desk
Housekeeping
Safe-Deposit Box
Luggage Storage
Express Check-In/Check-Out
Concierge Services
Internet
Free Wi-Fi
General
Non-Smoking Rooms
Allergy-Free Room Available
Family Room
Wheelchair Accessible (Limited)
Parking
Parking
Parking (Limited)
Parking Onsite