El Regio

Parking is a recurring problem: no on-site spaces, off-site lots several blocks away, limited availability, and some guests felt the area was insecure. Facilities also feel dated in places.

Cleanliness is mixed: while some found rooms clean, multiple reviews mention stained or hairy linens, mold or humidity odors, dead insects, cockroaches or bedbugs, and missed or intrusive housekeeping.

Rooms are basic and aging, with repeated complaints about noisy or ineffective air conditioning, limited power outlets, small bathrooms or showers, and occasional failures of TVs, locks, or plumbing. Some guests mention comfortable beds and city views, but street noise can carry.

Service feedback is inconsistent: several reviews cite rude or unhelpful front-desk staff, slow or problematic check-in, and difficulty resolving issues. Others report friendly attention, but towel supply and responsiveness are unreliable.

Widely praised central location near downtown, main avenues, and visa services; easy to access and generally feels safe. Some guests noted street noise and that nearby dining options are limited.

Dining is limited: the on-site restaurant closes or lacks service at night, and multiple reviews say food delivery or eating in rooms is not allowed. A few found the restaurant pleasant, but options nearby can be sparse late.